Ipod touch shows picture to connect to itunes but,

The ipod touch won't turn on, it just shows a picture to connect to itunes.  But when I try to connect to itunes it won't connect because it says the ipod is locked with a passcode.  What do I do??

I was able to find an answer by browsing similar questions.  I had to connect in recovery mode, then restore the ipod.

Similar Messages

  • Ipod touch says its dissabled connect ti itunes but wont open up

    ipod touch says its dissabled connect to itunes but wont open up

    Try to connect in recovery mode, described here: http://support.apple.com/kb/HT1808

  • TS4062 my ipod touch shows it is connected to internet, but says it can't connect to the server.  Help!

    My ipod touch shows it's connected to the internet, but says it can't connect to the server.  How can I fix?

    The machine is booting up so I wouldn't worry about the PRAM battery.  I set my time off of the internet, since my pram battery is dead & I do not feel like changing it.  click on time to get this panel.
    The imac I have has 1.25GHz and I am assuming has an airport card because the Internet worked on it when I tested it out before I bought it.
    To sort things out, I'd connect the machine via an ethernet cable to you router. Thus, if it works well via a cable you will have narrowed the problem down to the wifi card.
    My wireless is on WPA/WPA2. How do I get the Internet to start working?
    You sure the machine is connecting to your router not a neighbors?  Set router to now encryption & see how things work.  Just for testing.

  • Help! iPod Touch deleted songs after connecting to iTunes but songs still show up in iTunes display

    I connected my iPod Touch 64GB (iOS 5.1.1.) to iTunes (12.0.5.00) on my MacBook Pro (10.10.2) in order to add a couple of podcasts.  Unfortunately, now only the podcasts show up on my iPod display -- they're the only audio media on the device. My 6500 songs, all my playlists are gone from the iPod (and iPod display) as well. However, on the iTunes display on my computer, when my iPod is connected, all my songs and playlists are there.
    Hoping I can get some help figuring out what went wrong and how to get the songs back on my iPod so I don't have to manually add them all from a backup external hard drive (I don't keep them all in iTunes nor all the backup files on my computer's hard drive to save space).
    You can see in the photo below on the left side of the display, 'On My Device', all my playlists remain. On the main display, all my music is there -- it's just not on the actual iPod itself. You can also see at the bottom of the screen, the iPod capacity bar, which shows that 56.80 GB is free, suggesting the songs are in fact, deleted from the iPod.
    Can anyone assist? Any thoughts as to why the songs & playlists still show up in iTunes if they are in reality deleted from the iPod?
    Thank you for any info or assistance, it's very much appreciated.
    Derek

    And I've now tried connecting the iPod to an older Macbook running iTunes 12.0.0.140 and I'm getting the same thing -- the songs and media shows up under 'Devices' on the left, but they are not actually there. Trying to double click on them brings up the symbol. Wondering how the 'ghost' effect of them showing up in iTunes can happen if they are no longer on the iPod itself.
    Thanks again for any thoughts, suggestions, or assistance.

  • Ipod touch needs to be connected to itunes but wont restore.

    this is the second time its done this now, i cant remember how i fixed it last time, and its really annoying me now. on the ipod screen it says i need to connect the ipod to itunes, when i do it says restore so i click it and it says it cant because of the software update server cannot be contracted. i've tried to look on the itunes site, but theres no help and is crap.

    can not get into ipod
    If you can't remember the Passcode, you need to restore the device from the computer it was last synced with.
    Follow the instructions for putting the device in recovery mode >  iPhone and iPod touch: Unable to update or restore

  • What if my ipod touch says disable please connect to itunes but when i do it doesnt work?

    Well some one changed my ipod password and now its completely disabled.. everytime i put it to itunes like its says.. its doesnt work -___- please helpp!!

    Connect iPod touch into computer. Put the device in DFU Mode.
    Restore iPod touch in iTunes after put in DFU Mode.

  • IPod touch is stuck on "connect to iTunes" but iTunes won't recognize my iPod touch

    So I was trying to update my iPod touch and left the room, thinking I had plenty of time to get stuff done while I waited. When I returned there was a warning saying that my iPod touch couldn't be updated and my iPod screen was stuck on the "connect to iTunes". I tried reconnecting and iTunes will not recognize it. I've tried restarting my computer and my iPod and I've tried reinstalling iTunes and restoring my iPod, but nothing is working. Any suggestions?

    - Try placing the iPod in Recovery mode and then restoring
    - Next try DFU mode.
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - Try on another computer to help determine if you have a computer or iPod problem.

  • Hi  my ipod touch is saying disabled connect to itunes but when i connect it its asking for me to unlock my ipod but i cant so help please?????

    my ipod is disabled but when i connect it to itunes its asking me to unlock with my security number on my ipod but i cant as its disabled please help me its so stressing me out

    You'll need to connect it to your iTunes library in recovery mode using the instructions in this Apple support document.
    http://support.apple.com/kb/ht1808
    B-rock

  • I have a 3rd Gen Ipod Touch and it says connect to itunes but is not recognized by itunes. I have no other options. All that is on the display is the USB pic with an arrow pointing upward to the ITunes blue circle.

    I do not know the operating system and I have no backup on my PC.

    First, try a system reset.  It cures many ills and it's quick, easy and harmless...
    Hold down the on/off switch and the Home button simultaneously until you see the Apple logo.  Ignore the "Slide to power off" text if it appears.  You will not lose any apps, data, music, movies, settings, etc.
    If the Reset doesn't work, try a Restore.  Note that it's nowhere near as quick as a Reset.  It could take well over an hour!  Connect via cable to the computer that you use for sync.  From iTunes, select the iPad/iPod and then select the Summary tab.  Follow directions for Restore and be sure to say "yes" to the backup.  You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod.  Again, say "yes."
    At the end of the basic Restore, you will be asked if you wish to sync the iPad/iPod.  As before, say "yes."  Note that that sync selection will disappear and the Restore will end if you do not respond within a reasonable time.  If that happens, only the apps that are part of the IOS will appear on your device.  Corrective action is simple -  choose manual "Sync" from the bottom right of iTunes.
    If you're unable to do the Restore, go into Recovery Mode per the instructions here.  Since you have chosen not to maintain a backup, Recovery Mode will result in complete loss of data.  Anything obtained from the iTunes Store can be downloaded again but everything else will be gone forever.

  • My Ipod touch 5th gen is connected to wifi but internet doesnt work on it. It is showing full connectivity but when i try using itunes or safari, nothing loads.

    My Ipod touch 5th gen is connected to wifi but internet doesnt work on it. It is showing full connectivity but when i try using itunes or safari, nothing loads.

    Does the iOS device connect to other networks? If yes that tend to indicate a problem with your network.
    Does the iOS device see the network?
    Any error messages?
    Do other devices now connect?
    Did the iOS device connect before?
    Try the following to rule out a software problem:                
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Power off and then back on your router
    .- Reset network settings: Settings>General>Reset>Reset Network Settings
    - iOS: Troubleshooting Wi-Fi networks and connections
    - Wi-Fi: Unable to connect to an 802.11n Wi-Fi network      
    - iOS: Recommended settings for Wi-Fi routers and access points
    - Restore from backup. See:
    iOS: How to back up
    - Restore to factory settings/new iOS device.
    If still problem and it does not connect to any networks make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
    Apple Retail Store - Genius Bar

  • Hi I've reset my 2nd generation ipod touch. However,the connect to itunes graphic appears on the screen but when I attach to my powerbook it doesn, show up either in itune or finder.

    Hi, I've reset my 2nd generation ipod touch. However,the connect to itunes graphic appears on the screen but when I attach to my powerbook it doesn't show up either in itunes or finder. I can't be the first to have experienced this problem. please could someone advise me.

    What iOS do you have on the iPod?
    Did it every connect to your computer with that iOS?
    The latest iOD for the 2G is 4.2.1 and that required a Mac with 10.5.8 or later.
    Have you tried:
    - another USB port and cable
    - iPhone, iPad, iPod touch: Device not recognized in iTunes for Mac OS X

  • My ipod touch says "activation required, connect to itunes" i restore it on my itunes and it seems to be working, after i tried connecting to my wifi but no luck, i reset it and the same thing happens all over again. Help!

    my ipod touch says "activation required, Connect to itunes" i restored it with on my itunes and it seems to be working again, after i tried connecting to my wifi with no luck i reset it, and again it pops back "activation required, connect to itunes" i restored again, its a non ending cycle, and it makes no sense having my ipod and i cannot connect to the internet with it, can someone please help with this issue?

    Maybe here:
    Restore loop (being prompted to restore again after a restore successfully completes)
    Troubleshoot your USB connection. If the issue persists, out-of-date or incorrectly configured third-party security software may be causing this issue. Please follow Troubleshooting security software issues. .
    Next would be to make an appointment at the Genius Bar of an Apple store.

  • Tried to update to newest version. I got error because i didn't have this recovery program disc that was supposed to come with the purchase but it didn't and now my ipod touch 8gb won't connect with itunes and is stuck on a connection with itunes screen

    I tried to update to newest version via pc. I got error because i didn't have this recovery program disc that was supposed to come with the purchase so it says, but it didn't and now my ipod touch 8gb won't connect with itunes anymore and is stuck on a screen displaying an itunes icon with a usb icon.

    oke i'm not done with the whole thing, but i'm doing that right now. Most of the advice I've already read didn't work and at a certain point it said something about shutting down programs then restart. but i notice that there are some pretty important system things in that list and i don't want to mess up my pc :s i'm not a pc genius... and because i'm dutch and my pc-language is in dutch I often have trouble translating and well... i don't always understand the technical stuff in all the articles -_-

  • TS1567 My iPod touch told me to connect to iTunes because it was disabled, but when I plugged it in, it said that there was a passcode that was needed to be unlocked. But I cant unlock it because it is disabled. What do I do?

    My iPod touch told me to connect to iTunes because it was disabled, but when I plugged it in, it said that there was a passcode that was needed to be unlocked. But I cant unlock it because it is disabled. What do I do?

    Place the iPod in Recovery mode and then connect to yuor computer and restore via iTunes.

  • My ipod touch says it is connected to wifi, but won't run anything that uses it like safari or itunes, and I don't know how to fix it

    Can anyone help me? my  ipod touch says it is connected to wifi, but it won't run anything that uses wifi like safari or itunes, and I don't know how to fix it

    You didn't indicate if it ever worked.  If it NEVER did, the problem could be caused by a firewall in the router.  For reasons that I do not understand, that will affect IOS (iPod/iPad) communication but will not affect computers or other devices.
    You will need administrative access to the router.  If a firewall is present, turn it off and test the iPod again.  If it works, turn the firewall back on but weaken it a notch and test the iPod again.  Repeat as required.

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