IPod Touch Stolen and Account is frequently disabled

My iPod Touch was stolen several weeks ago and I frequently get locked out of my Apple account (including access to the iTunes Store). I always go to reset my password only to get locked out again later. I'm assuming it has to do with someone using my stolen iPod. Is there anything I can do to make this stop happening?

Clearly if the account is getting disabled its because this person does not know the password. I don't really want to have to switch all of my apps and content to another account.
Also, how does one contact Apple? Navigating support for an Apple ID on apple.com is painful and not exactly the kind of usability this company is known for.

Similar Messages

  • I have forgotten my password for iPod Touch 4G and it is now disabled. I tried connecting to iTunes but i haven't synced before and i need to enter the password before i can back it up so i can restore it. I don't want to lose pictures so please help!

    I have forgotten my password for iPod Touch 4G and it is now disabled. I tried connecting to iTunes but i haven't synced before and i need to enter the password before i can back it up so i can restore it. I don't want to lose pictures so please HELP!

    Disabled
    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased. That is how it works
    iOS: Forgot passcode or device disabled
    If recovery mode does not work try DFU mode.                        
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings        
    For how to restore:
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: Back up and restore your iOS device with iCloud or iTunes       
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload most iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store        
    If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.

  • IPod touch stolen and passwords changed but I'm concerned about the saved emails.

    My ipod touch got stolen and I changed all my passwords to emails and accounts. If the stealer tries to open up the email account will the ipod touch automatically delete all the already downloaded emails or will those downloaded emails always be there?

    Unless you remotely wiped the iPod, the alrady downloaded email are viewable on the iPod if they can get past your screen-lock.
    If you had already set up the FindMyiPod feater  (Setting>iCloud) and wif is on you may be able to wipe the iPod by going to icloud.com, loging in and going to FindMyiPhone,

  • I have the ipod touch 2nd and it says im disabled for 22,051,536 minutes how do i restart?

    i am repairing the lcd glass in the ipod touch 2nd ge and it says ipod disabled for 22,051,536 i mean i can repair the ipod lcd glass but he wount be able to use it for 15313 days/ 41 years. . . . . lol so im just wounder if i un solder the battery will it restart on its own or is there something i could do diffrently. thanks everyone he get his ipod back in 1 week any answer will be nice.

    Restore...
    Connect via cable to the computer that you use for sync.  From iTunes, select the iPad/iPod and then select the Summary tab.  Follow directions for Restore and be sure to say "yes" to the backup.  You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod.  Again, say "yes."
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  • HT1349 My Ipod was stolen and was not registered but was joined with an iTunes account can i find it?

    My Ipod was stolen and was not registered but was joined with an iTunes account can i find it?

    If you did not configure FindmyIPod on it, I'm afraid you are out of luck.  Report the theft to the local authorities and change the passwords to any and all accounts you have may used/accessed or configured on the iPod Touch.
    Reporting a lost or stolen Apple product
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  • HT1206 Can I use one iPod Touch with 2 accounts and download from both accounts?

    Can I use one iPod Touch with 2 accounts? Can I download onto the one iPod from each account?

    I havent seen anything confirming this but I suspect not. that would require you keep logging in and out of the two accounts since you can only sign in to one at once. In iTunes on your computer if you log into another iTunes account you can't log into another one for 90 days. As I say I've seen nothing confirming this on a mobile device, but I suspect it will be the same.

  • How can i log out from my social media from a distance because my iPod got stolen and i don't want anyone hacking my accounts

    how do i log out of my social media from a distance because my ipod got stolen and i dont want any one hacking in to my account??

    Change your password.

  • My ipod was stolen and i finnaly was able to get into my account after they changed the password is there a way i can fid the locaition of my ipod even if it has died ?

    my ipod was stolen and i finnaly was able to get into my account after they changed the password is there a way i can fid the locaition of my ipod even if it has died ?

    No.  The only way is if the FindMyiPod feature was already set up and wifi is on.  However, that can be defeted by turning the iPod off or restoring it. If they have access to the iPod then can just turn the feature off.
    If the iPod off/battery drained how would you expect there t be a way of finding it?
    Apple will not help.

  • So my ipod was stolen and i got it back but its still in his account

    so my ipod was stolen and i got it back but its still in his account how do i get out of it

    Restore your ipod as new
    Covered in the manual

  • My iPod was stolen and now I can't access my iTunes account

    My iPod was stolen and within half an hour my iTunes account was locked from an attempted hack.
    I reset all the passwords and have since gotten a new iPod but anytime I try to login to my account everything freezes. I can access it online and on this forum, obviously, but my laptop running windows7 freezes instantly and my desktop computer running windows XP freezes as soon as I try to go to the store.
    How do I fix this? It happens on both the computers I had authorized for that iPod and I'm not sure what to do.
    Do I need to delete my account and start over? If so how would I do that? I've been told it is extremely difficult and usually results in the loss of use of iTunes on any computers you had authorized before.
    At this point I don't even care about the money I'll lose on my old account I just want my music back.

    This won't get your old messages back but will help with new ones: https://selfsolve.apple.com/deregister-imessage

  • We have several iphones, ipod touches, ipad and mac's if we all install icloud under the same apple account will they all sync together...we don't want that to happen!!

    We have several iphones, ipod touches, ipad and mac's if we all install icloud under the same apple account will they all sync together...we don't want that to happen!!

    If any of you are like me, I had one single AppleID under MobileMe.  Under my AppleID I had two additional Email addresses, one for my wife and one for her Mother.  Each used their individual email accounts on their login on the home Mac and on their individual Iphones.
    In order for them to not lose their email acounts when mobileMe goes away and/or you move your appleID acount from MobileMe to iCloud, you simply need to beaware of the folowing.  Have each person with an email address under your AppleID MobileMe go to www.me.com; enter their email account and password in the corresponding fields.  However, don't press the login button. Instead press the sentence under the login fields that says something to the effect of "do you want to move/migrate to iCloud.  Follow the prompts from there.
    In essence what Apple has done--albeit not communicated anywhere--is that they automatically created AppleIDs for each of those additonal email addresses you have/had under MobileMe.  Therefore, use that email and password after moving from MobileMe to iCloud and your good to go.

  • TS4006 My ipod was stolen and I was trying to track it via icloud but they've disabled the location services. Will they still receive my "Find My iPod" messages?

    My ipod was stolen and I was trying to track it via icloud but they've disabled the location services. Will they still receive my "Find My iPod" messages?

    If they disabled services, then they disabled Find My iPhone (if they're smart), so you won't be able to track it and/or wipe it.  Messages won't work either.

  • My ipod was stolen and all I have is an iTunes account. Is there any way to find it?, My ipod was stolen and all I have is an iTunes account. Is there any way to find it?

    My friend's ipod was stolen and she has no way of knowing how to track it or find it. She believes it is a nano but she's not sure because it's not completely new. It is an old type of iPod. Is there any way of tracking or finding it if she has an iTunes account?

    There is no way to track it. Sorry.
    Reporting a lost or stolen Apple product
    B-rock

  • HT4539 i have same apple id for ipod touch 4g and iphone 3gs so,actually i have lost the iphone 3gs so can i track the iphone location, or with the imei number something possible could happen plzzzz do reply

    i have same apple id for ipod touch 4g and iphone 3gs so,actually i have lost the iphone 3gs so can i track the iphone location, or with the imei number something possible could happen plzzzz do reply

    - If you previously turned on FIndMyiPod on the iPod in Settings>iCloud and wifi is on and connected go to iCloud: Find My iPhone, sign in and go to FIndMyiPhone. If the iPod has been restored it will never show up. You can't use the FIndMyiPhone app  on the iPod since the app requires iOS 7
    - You can also wipe/erase the iPod and have the iPod play a sound via iCloud.
    - If not shown, then you will have to use the old fashioned way, like if you lost a wallet or purse.
    - Change the passwords for all accounts used on the iPod and report to police
    - There is no way to prevent someone from restoring the iPod (it erases it) using it unless you had iOS 7 on the device. With iOS 7, one has to enter the Apple ID and password to restore the device.
    - Apple will do nothing without a court order                                                        
    Reporting a lost or stolen Apple product                                               
    - iOS: How to find the serial number, IMEI, MEID, CDN, and ICCID number

  • Somebody stole my ipod touch 4G and i dont have the apps "found my ipod" how can i know where is my ipod? :(

    Somebody stole my ipod touch 4G and i dont have the apps "found my ipod" how can i know where is my ipod? :( please help!

    You do not need any app.
    - If you previously turned on FIndMyiPod on the iPod in Settings>iCloud and wifi is on and connected go to iCloud: Find My iPhone, sign in and go to FIndMyiPhone. If the iPod has been restored it will never show up.
    - You can also wipe/erase the iPod and have to iPod play a sound via iCloud.
    - Change the passwords for all accounts used on the iPod and report to police
    - There is no way to prevent someone from restoring the iPod (it erases it) using it.
    - Apple will do nothing
    Reporting a lost or stolen Apple product
    - iOS: How to find the serial number, IMEI, MEID, CDN, and ICCID number

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