Ipod Touch Stolen - Called Apple... is what they told me true?

Yesterday I unfortunately had my Ipod Touch stolen after it had fallen out of my purse. Whoever took it had the nerve to leave the case on the curb. Anyway, I filed a police report, and then today I called Apple. It was a woman with a really thick accent who kept talking over me and seemed to try to get me off of the phone as soon as possible. Anyway, she took down my serial number and created a case, and said she would have it flagged as stolen. She said if someone else were now to try to register that ipod, that it would not allow them to. Is that really true? The only reason I ask this is because the woman did not sound like she knew what she was talking about and was really rushing me off of the call. Thanks!

Thanks for the help folks. That last link does indeed answer my question. I called Apple support again today and got someone from the US, and he told me what the original rep told me was untrue (call center in the Philippines). I hope one day Apple can come up with something better than "motion-based" theft detection to help deter thieves. Yes, it could just be as simple as making sure my iPod doesn't fall out of my purse, but I am disgusted with the idea that Apple can only benefit from me losing anything I buy from them. It's baffling that none of their eggheads can come up with a deterrent that doesn't break privacy laws. Oh well, guess this was just in time for the 3Gs to come out. 64GB, here I come...and this time I am going to put all sorts of protections on my iPod--not that any of them will prevent someone from taking it. Thanks again!

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