IPod Touch stuck in 'restore' mode - restore process freezes

We've got an iPod Touch that's in 'restore' mode. I've made several attempts to restore it, and it freezes during the restore. It's been restored before, but now it freezes every time. Has anyone had this problem and solved it?

- Try DFU mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

Similar Messages

Ipod touch stuck in recovery mode and will not restore. error code 3194

ipod touch stuck in recovery mode, will not restore and comes up with error code 3194, itunes is up to date, please help

Hi @rchangel - Thanks for the ideas...
Yes - it won't let you install the 32 bit version on a 64 bit machine.
I've had a cursory look at the SP1 release notes, and couldn't spot anything vital - what critical stuff do you know of in SP1?
I don't want to have to go through all the pain of setting up VM's, reinstalling iTunes, getting all my album art back in etc. (though I could, as I do have Win7 pro). I've also heard that running iTunes in Windows 7 compatibility mode might help. Can anyone confirm whether that actually works?
I think it's in Apple's gift to fix this issue, given that they say that they support Windows 7. So far I've had no feedback from a mail I sent to Apple, and the number of users reporting this problem keeps going up and up.
I want Apple to recognise that there is a problem, and then I want them to fix it.

I have an 1st Generation Ipod Touch stuck in recovery mode.

I have an 1st Generation Ipod Touch stuck in recovery mode. Error message shows "The Ipod "Ipod" could not be restored. An unknown error occurred (1). No back up.

ERROR (1)
- Place the iPod in DFU mode and then restore
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- Try on another computer
- Try another cable
- Also, confirm your security software and settings are allowing communication between your device and update servers.
- https://discussions.apple.com/thread/5922457
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

HT201210 ipod touch stuck in recovery mode...try updating says server not available try again later

ipod touch stuck in recovery mode...try updating says server not available try again later

Try:
iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
It could be that the servers are down/overloaded

Ipod touch stuck in waiting mode when updating or downloading an app?

Ipod touch stuck in waiting mode when updating or downloading an app?

See here: https://discussions.apple.com/thread/4233381?tstart=0
B-rock

TS1538 Ipod Touch stuck in DFU mode, not recognized in itunes after 1602 error restoring.

I've tried all of the: Hold Power button and Home items. It's plugged into the computer, screen is black. Windows sees the apple mobile device driver under devices and hardware. The driver's properties says it's in DFU mode. It was constatnly stuck in Recovery mode showing the CD+music note icon and the 30-pin connector image. Connecting the ipod to the computer, windows makes the connection sound but itunes does not open. Opening itunes, ipod is not recognized.
It's a gen 1 touch, version 2.? firmware, I think.

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar
also:
Error 1604
This error is often related to USB timing. Try changing USB ports, using a different dock connector to USB cable, and other available USB troubleshooting steps (troubleshooting USB connections. If you are using a dock, bypass it and connect directly to the white Apple USB dock connector cable. If the issue persists on a known-good computer, the device may need service.
If the issue is not resolved by USB isolation troubleshooting, and another computer is not available, try these steps to resolve the issue:
Connect the device to iTunes, confirm that the device is in Recovery Mode. If it's not in Recovery Mode,put it into Recovery Mode.
Restore and wait for the error.
When prompted, click OK.
Close and reopen iTunes while the device remains connected.
The device should now be recognized in Recovery Mode again.
Try to restore again.
If the steps above do not resolve the issue, try restoring using a known-good USB cable, computer, and network connection.
Error 1600, 1601, 1602
Follow the steps listed above for Error 1604. This error may also be resolved by disabling, deactivating, or uninstalling third-party security, antivirus, and firewall software. See steps in this article for details on troubleshooting security software.

HT201263 Please help, I'm extremely frustrated. Have 4th G ipod touch stuck in recovery mode. Tried connecting to another computer to restore. Goes through 75 minutes of ipod software update then get a Problem downloading. Network connection timed out

Please help, I'm extremely frustrated. ipod is stuck in recovery mode. Connected to different computer to restore and after 75 minutes of downloading get a message that there was a Problem downloading, network connection timed out. Cannot get past "connect to itunes" on ipod.

Disabling the computer's antivirus and firewall during the download and update usually resolves that error.

IPod Touch stuck in recovery mode and not detected in iTunes

I was trying to update my iPod Touch (currently 3.1.3), so I downloaded the 4.3.3 firmware (I didn't want to download the 4.3.5) and connected my iPod to my computer, opened iTunes and hit Shift+Restore. Then, I chose the 4.3.3 firmware and proceeded with the restore.
However, the following appears:
Error 1602
I pressed OK and the restore process stopped. But, my iPod is stuck in recovery mode. Every time I reboot it, the recovery mode shows up. It's also not detected in iTunes although my computer recognize it as iPod Touch Recovery Mode.
Please help me solve this. I can't use my iPod.

Error 1602: Try the following steps to resolve this error:
Ensure proper USB isolation troubleshooting has been performed, and test with a known-good cable.
Follow the steps listed for Error 1604.
This error may be resolved by disabling, deactivating, or uninstalling third-party security, antivirus, and firewall software. See steps in this article for details on troubleshooting security software.
Above from:
http://support.apple.com/kb/TS3694
Also, when updating/restoring an iDevice, iTunes contactact the Apple sever to verify that you have the latest iOS version. If not, it will not allow an install if an earlier version.

New iPod Touch stuck in recovery mode during initial setup

I am trying to set-up my daughter's new iPod touch 5th Gen. When you try to connect to iTunes message says "iTunes has detected an iPod in recovery mode. You must restore this iPod before it can be used with iTunes". Even when you disconnect from computer it is stuck on screen telling you to connect USB to computer. Two of her friends also got this iPod for Christmas and are having the same problem...during initial set-up. I've tried the system updates 3 times. iTunes recognizes the device, but the computer is not recognizing it as a drive. I've tried both my Mac and my Windows PC. I've tried hard resets. You can't remap the drive because the device doesn't show up. Most of the apple support topics address if iTunes doesn't recognize the device in conjunction with it not being recognized by the drive. Obviously a problem with the new update because several brand new iPod touches wouldn't be having the same problem. Please help if you've found a solution. Happy New Years!

See if placing the iPod in DFU mode will allow a restore.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
Does the iPod charge when connected?
Have you tried another computer?
Have you tried another cable?
Some users have reported defective Lightning cables came with their 5G iPod. Some did not word from the beginning and for some the cables failed after a very short time.

IPOD TOUCH STUCK IN RECOVERY MODE GRRR:(

Hey guys, so i ordered a second hand Ipod touch (2nd gen) from Ebay and it seems to be stuck in recovery mode. I tried doing the whole press the two buttons at the same time to get out of that mode but it just goes back to the same image! I need to get it connected to itunes asap but when i do, itunes doesnt recognise it! The seller provided me with a USB as i only have an iphone 5 and my laptop AND my computer does not seem to recognise it. Do u think i just need a new USB?????? Everything is up to date such as Itunes. I need to get this fixed asap as im going on holiday soon and i need all my music! Someone help!!:(

Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
Try another cable
Try on another computer
Make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

Ipod touch stuck in dfu mode comp wont recognize it

hello this problem all started when i was updating ipod 4g to ios5 and my dog bumped my cord and messed up the update in the middle of the update. i had it fixed and it worked for three days, then i updated over the new wifi feature and the computer went into sleep mode in the process. plugged it in computer recognized it as a ipod but itunes said i need to restore it. in the process of restoring some error occurred and i put it into dfu mode so my computer would recognize it now my ipod is stuck in dfu mode and my computer and itunes wont recognize it it just says it is a unrecognized usb device. any suggestions would be real nice so i wouldn't have a $300 paper weight

ok got it fixed it needed to be shut down when i plugged into the computer for the itunes to recognize it my ipod kept on restarting as soon as it shut down thank you for the help

IPod Touch stuck in recovery mode

I have the original iPod touch and recently got the newest one (with the new usb) for Christmas. My car can only use the old usb hookup so I use it to listen to music. I plugged it in and it was updating the songs fine and then I went to bed. When I woke up in the morning, it was in recovery mode and had the error 1 message. When I tried to restore it, it wouldn't let me because of this error message.
I called Apple and they told me that it was my fault for falling asleep and that it timed out and went into recovery mode. They told me that the only thing I can do is pay for it to be fixed or a new one. It is extremely frustrating that you can't get it out of recovery mode and that it automatically chooses that for you. It was working perfectly fine until I wanted to put a new playlist on and now I can never use it again. I tried new cords, new ports and different computer. Restarted my computer and updated my software on my computer and iTunes.
I also find it frustrating that Apply Support blamed me for this issue when I had no choice in the matter! Now it's completely ruined and I can never use it in my car again. I have everything Apple (comp, iPad, phone, new touch) and appreciate their products. However, I really dislike that the support that I got, blame was placed on me and the issue wasn't resolved. It just makes me question if this happens to my new phone, or new iPad- will they be pooched too? I just don't feel comfortable now plugging my devices into my computer if this is going to happen and since you can only purchase Apple Care on a product twice- it's like they have a two year shelf life. Super frustrating!
Has this happened to anyone else? Did you get it o

Not a good error
ERROR (1)
- Place the iPod in DFU mode and then restore
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- Try on another computer
- Try another cable
- Also, confirm your security software and settings are allowing communication between your device and update servers.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

My iPod touch stuck in recovery mode and can not be detected by my lap top. HELP PLEASE!! Thanks

It stopped chargin and now is not being recognized by my computer, it says that the device has malfunction. It also is stuck in recovery mode but since it is not recognized by my computer it does not appear in iTunes either.

- See if placing the iPod in DFU mode will allow iTunes to see the iPod.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows
- Try another cable
- Try different USB ports
- Try another computer.
- Last, make an appointment at the Genius bAr of an Apple store

TS1441 ipod touch stuck in recovery mode

attempted to upgrade to OS8 and my ipod touch is stuck in recovery mode

The best way to get out of this situation is to use a well-known tool called TinyUmbrella.
First of all download TinyUmbrella http://thefirmwareumbrella.blogspot.in/
Now, making sure your device is connected to your computer, launch TinyUmbrella
It will automatically detect that your iPod is stuck in recovery mode
Select the Exit Recovery button and it should throw your iPod touch out of recovery.
Alternatively, you can right-click on your iPod name from a list at the side
of TinyUmbrella and select Kick out of recovery.

Ipod Touch stuck in recovery mode not able to update.

I have an iPod Touch 8GB that, when i tried to update it (from version 2.??) itunes downloaded the latest iOS 4 update and when it tried to restore it came up with error 2003. I can't find anything on this error and have been in contact with apple via phone and have been told that you can't update from ver 2 stright to ver 4 OS. should've updated to ver 3 before hand....but don't know how or if this is possible...
any thoughts would be greatly appreciated
Thanks

have you seen this KB article: iPhone and iPod touch: Unable to update or restore ?
also, make sure *Apple Mobile Device Service* is installed and started: _*http://support.apple.com/kb/TS1567*_ .
JGG

My ipod touch stuck in recovery mode and itunes doesnt reconize ipod what can i do?

my ipod stuck in recovery mode itunes dont reconize or show device and i dont have access to orginal computer what can i do to solve this problem

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

IPod Touch stuck in 'restore' mode - restore process freezes

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