Ipod Touch stuck on black screen

I was trying to restore my ipod touch but something happened and it's stuck on a black screen. Itunes cannot recognize it so I can't restore it.ALSO my HOME BUTTON IS BROKEN so I can't hold the home button and power button.....anybody know how to get my ipod working again..?

Try:
- iOS: Not responding or does not turn on
Neglect the reset
When it says place the iPod in recovery mode use one of these programs:
For PC
RecBoot: Easy Way to Put iPhone into Recovery Mode
If necessary:
Download QTMLClient.dll & iTunesMobileDevice.dll for RecBoot
For MAC or PC       
The Firmware Umbrella - TinyUmbrella
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer          
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar       

Similar Messages

  • HT1414 My Ipod Touch have a black screen when an app shut down and I can not shut down the Ipod. The screen is still black and I did the press two buttons solution and it doesn't work. What I have to do now?

    My Ipod Touch have a black screen when an app shut down and I can not shut down the Ipod. The screen is still black and I did the press two buttons solution and it doesn't work. What I have to do now?

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • Ipod Touch Stuck On iTunes Screen. The iPod 'iPod' cannot be restored at this time because the ipod software update server could not be contacted or is temporarily unavailable.

    I got a new ipod touch for Christmas.
    Today I was going to put music on it, i was told there was updates.
    So I went ahead to do them.
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    Itunes has dected an ipod in recovery mode. You must restore this ipod before it can be used with itunes.
    Turning the ipod off - the same screen appears when it's back on.
    When I click restore ipod and after restore and update is clicked ; Extracting software loads up at the top.
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    I've been looking up trying to figure it out myself and have read making sure a setting in Lan Settings in Internet Properties has ; Automatically detect settings checked. I still get the same ipod message.
    I've tried holding the power and home key to turn it off, then powering it back on. But that doesn't work.
    I installed itunes today, so its up to date - I checked.
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    Can someone help me out, please? :}
    The operating system was ios 5 something? It wanted to update to 6 i believe.

    I've tried the top part but now that i've looked to the bottom:
    Additional Information
    The “hosts” file may also be blocking gs.apple.com.
    Select the hosts file (normally you can find your hosts file at C:\WINDOWS\SYSTEM32\DRIVERS\ETC).
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  • Ipod Touch 5th Gen Black Screen - device inop

    My daughter has an Ipod Touch 5th generation she received fro christmas in 2013. Yesterday she came home from school to find the screen black and the device non-responsive. Pressing or hold the power or volume buttons gives us no result. One thing we noticed right away was that the home button appeared not to work. When pressing down and releasing there is no click or apparent movement in the button. I do not know if this is normal, but from my searching it appears not to be. When attached to the computer, Itunes does not recognize the device. It sees no device at all.  This Ipod stays in an Otterbox Defender case at all times.
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    2) Attempting to clean the home button with isopropyl alchol. The ipod was held in an upright position the entire time to facilitate drainage and prevent the alcohol from getting under the screen.
    3) Attach ipod to computer to see if Itunes found device.
    4) Hard reset by holding power button and home button for over 10 seconds.
    Questions:
    1) Is home button supposed to click or move up and down?
    2) Is the black screen/non-response related?
    3) If 2 is correct,how do I go about fixing said button?
    4) What is the warranty on these? I cannot give you more information other that Dec 2013 it was received by daughter and model number on back is A1421.
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    With the serial number you can check warranty coverage here.
    https://selfsolve.apple.com/agreementWarrantyDynamic.do
    Unless you purchased the optional AppleCare extended warranty the coverage is for one year.
    Try this:
    Turn on without Home/Power Button
    Apple will exchange your iPod for a refurbished one for $99 for 16 GB 5G and $149 for the other 5Gs. They do not fix yours.
    Apple - iPod Repair price                                    
    A third-party place like the following maybe less. Google for more.
    iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens         
    FIx it yourself if you are up to it. If you take it apart the iPod is no longer eligible for the exchange discussed above.
    iPod Touch Repair – iFixit                  

  • My ipod touch has a black screen with the loading symbol on it

    I've had my Ipod touch for almost two years it is a fourth generation. Today I was going to charge it when the screen went black and had the circling loading symbol on it. It has now been stuck there for hours. My computer won't reconize it saying that there is an unknown error. What can I do to fix it?

    Try a hard reset and go from there.
    http://support.apple.com/kb/TS3694
    Basic troubleshooting steps  
    17" 2.2GHz i7 Quad-Core MacBook Pro  8G RAM  750G HD + OCZ Vertex 3 SSD Boot HD 
    Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101

  • ... have tried everything to restart my ipod touch. stuck on that screen with the apple logo

    My Ipod Touch suddenly stopped working. It hadtrouble starting up – then suddenly turned on after a few minutes of pushingthe start button. The next time I turned it off, it never started back up. Symptoms:
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    When I plug it in and try to restore it:
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    WhenI set up a new Ipod, everything downloads. (apps, music etc)
    It looks like it is fixed, butwhen I unplug it and try to get it to work, it is still stuck in the apple logoscreen – same as above.
    I have also updated all of the software. Still - no go!
    When it is plugged in to mycomputer, I am able to play music and see the items in the ipod. Through this,I have even updated my software. This all works .. but that screen with theapple logo does not go away and I just cannot access it manually through the touchscreen or ipod buttons.
    Who can help me?

    Did you also try to connect in recovery mode? http://support.apple.com/kb/HT1808

  • Ipod touch 2G is black screen and won't restore in Itunes (error 21)

    I have aquired an Ipod touch 2g 16g that I was hoping to make a present to my daughter with.  The device is I guess what is called "Black Screen of Death".  I can't get any image to display on the Ipod when trying to charge (which it apparenlty accepts) the item or when trying to connect it to Itunes.  Itunes recongizes the item in recovery mode, and attempts to restore the item and consistantly gives the error 21 message.  I am using Windows 7 and have tried to restore the device on a laptop running Win XP with the exact same results.  The screen will turn white during the process, and the machine will from what I have read and believe go into DFU mode, but it stops with error 21.  I am a Noob and have googled and googled for a week now with no luck.  I have tried the reinstallation of Itunes, all the updates to both Itunes and the machine, no security software, the works.  I tried connecting it to older son's laptop running Win 7 which he uses for his Ipod 2g 32 gig without problems.  My device was recognized on his machine, and he said on his Itunes he briefly saw songs on the device he did not have on his machine/device in his library before it hung again in the recovery mode loop.  I have read different articles and tutorials on jailbreaking and tried loading just the 'oem" firmware from apple with Redsnow and thought i was successful.  The device went through the process of white screen, several boots/dings of on my PC, and then an image appeared on the Ipod of "loading Jailbreak data".  After a few moments/minutes it then began what I believe is displaying the "verbose" booting running the lines of text on the screen.  I then notice it to stop and give me an error of something to the affect of init failed, and then a "lan error, watchdog timeout, giving up, a long pause, then quick scrolls down the screen and reboot back to white screen.  Holding the power button or home/power button puts it right back to a black screen and in the Itunes recovery mode loop/error 21 again.  Can anyone please help me resolve this issue before I pull what's left of my hair out.  I would love to get this working for my daughter before her birthday.  Thanks in advance to anyone who helps.

    Common, no one has any ideas?  Well, don't know if this will help, but here's some new data to process.  I noticed that when I was trying to load the firmware with Redsnow w/o installing any options to include Cydia I got errors displayed on the Ipod such as WMR NAND format invalid; NANDLegacyFTL failed.  Someone has got to know something.  I would appreciate any ideas or thoughts from anyone with any idea.  Thanks

  • Help!! Ipod touch alternates between black screen and apple logo.

    need help!!! Since yesterday my ipod touch 1st generation shows black screena dn then every 6 seconds spple logo,It wont switch off,just keeps doing this until battery goes flat.Tried restarting it,restoring settings,nothing works.If i plug it into computer eventually comes back to home page screen but when unplugged reverst back to apple logo.Any ideas?

    Oops,i mean reset and restart,not restore.I need to get everything backed up first before i restore it all and lose it! At the moment it just has a black screen then apple logo and the top button wont switch it off.
    I had a thought,yesterday i downloaded the latest itunes that popped up on the screen,could this have anything to do with it?

  • My IPod Touch has a black screen.  When held in an angle u can see the slider to unlock it but it will not respond to my touch

    my ipod has a black screen.  When I hold it at an angle i can see the unlock bar and date/time.  It will not respond to my touch to unlock it.  Any ideas to what is wrong with it?

    Try:
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Restore from backup. See:
    iOS: How to back up
    - Restore to factory settings/new iOS device.
    -  Make an appointment at the Genius Bar of an Apple store.
    Apple Retail Store - Genius Bar

  • IPod Touch Stuck on Apple Screen and iTunes won't recognize

    I was resetting my ipod touch to clean it off to give to my sister. I thought it was plugged in, but turns out it was not, so the battery died while it was resetting itself. Now it is stuck on the apple screen. I have tried everything to reboot it and get iTunes to recognize the device, but nothing has worked. I had my computer cleaned, so iTunes is brand new and has never been hooked up to this iPod Touch. I need help please!!

    TRy placing the iPod in DFU mode and then restoring. See:
    http://geekindisguise.wordpress.com/2009/07/16/how-to-put-ipod-touch-iphone-into -dfu-mode/

  • Ipod touch stuck on charging screen

    I have an ipod touch that will not turn on. I am not sure what software version it is running because I cannot check it. I bought it for my niece and it has been stuck like this for some months now. I am just getting the opportunity to get home and check it.
    Here is what is happening:
    1. Stuck on the screen with a charging icon (plugged it in to several power sources and it still will not turn on)
    2. Plugged it into itunes and it is not being recognized (Tried to put it in DFU mode. Software downloaded but it does not complete the process. I get an error 2001 error) (did this by holding the power key for 10 seconds, then the home key for 10 seconds simultaneously, then let go of power button until I seen an option to restore)
    3. I am using itunes 10.5.1
    I have checked several forums and people suggest the restore, and I have attempted this several times. Reset my MacBook Pro which has software version 10.6.8. Any other suggestions?

    Thank you for taking out the time to write any suggestions. I looked to the link, but still no success. I have tried to do the restore on 3 different computers (deskstop, Macbook Pro, Laptop). Still no success. In fact, I am also getting an error 1602. When the device is not plugged in, it does not come on at all. As stated, I have attempted to plug it in to numerous power sources.
    I have done the restore countless times prior to the issue on other iDevices so I am pretty sure that I am doing it properly. The device will not reboot at all. I have held both buttons for countless minutes and no action is happening. The only time anything happens on the device is when it is plugged in. I get a battery signal and no matter how long it stays plugged in, it does not turn on or show an increase in the battery.

  • Ipod touch stuck on restore screen pleaseee helpp mee pleasepleaseplease

    my ipod touch a few days ago was fine in the morning and working then when i went to use it again it had a loading circle stuck on the screen for what felt like hours then nothing happend it wouldnt turn on or off. the next day i kept it plugged in and now it shows the usb cord and the itunes image like its in recovery mode and so i plug it into itunes but itunes says it needs my ipods password. but thats the thing i can not put in the password on my ipod because it is stuck on the itunes and usb cord screen. i tried to re put it in revory mode and tried to power it down and start it up but when the slide to power off bar shows up it wont let me slide it off . please help my ipod is my baby =[ </3

    - It is unclear if you manually placed the iPod in recovery mode. Try again using:
    iPhone and iPod touch: Unable to update or restore
    Then connect to computer and try to restore.
    - Next see if placing the iPod in recovery mode will allow a restore.
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If you can't get the iPod in recovery mode or DFU mode because you can't turn it off, let the battery fully drain. After charging for an hour, try a reset, restore, placing in recovery mode and DFU mode and restoring.

  • Ipod touch camera is BLACK SCREEN

    have had this ipod touch less than a week & today the camera is a copmplete black screen. when I push a button on the side it will take a pic that you can see in the camera roll. I can not find any settings for the camera please advise

    No info will be lost!!
    1. Double Tap your home button
    2. Find Camera, hold down icon until it shakes, hit the button in the corner of the icon.
    3. Repeat the same process for other apps that use the camera.
    Example: FaceTime, Camwow
    4. Open Camera
    *if this doesn't work take it to apple or do a restore in iTunes.

  • IPod Touch stuck on loading screen

    This is somehow FRUSTRATING. My iPod touch (4G)is always stuck on the loading screen whenever i unlock it.
    It only happens if i didn't use it for the whole day, and if there's a program are opened. I didn't jailbreak it, and my ipod touch never fall. I tried to restore it. And it didn't help! I just had it for less than a month.
    Can anyone help me? Could it be a hardware defect? Can i get replacement from the apple store?

    Did you restore to factory defaults/new iPod? If not, try that.  If it still occurs then you likely have a hardware problem and an appintment at the Genius Bar of an Apple store is in order. If your iPod is within warranty, not abused and effective, Apple will replace it at no cost.

  • IPod touch is unresponsive (black screen) unless it is plugged into the computer or wall adapter. It is fully charged. I have tried powering it off on back on.

    iPod touch is a blank black screen  doesn't respond unless it is plugged into a source ie computer or wall charger. It is fully charged and I tried turning it off and repowering it

    If Ingo's suggestion doesn't work, try a Restore.  Note that it's nowhere near as quick as a Reset.  From iTunes, select the iPad/iPod and then select the Summary tab.  Follow directions for Restore and be sure to say "yes" to the backup.  You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod.  Again, say "yes."

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