Ipod touch stuck on computer connection screen

My ipod touch is showing the connection screen but it's not connected to the computer. I restarted and did a factory restore and it still shows the connection screen. Any suggestions?

Did the iPod successfully complete the restore?
How did you restart the iPod since you have to connect the iPod to a computer before you can restart an iPod.

Similar Messages

  • IPod touch stuck on USB connect screen but not recognized by iTunes

    I downloaded the update for my iPod via iTunes but when the update attempted to install on the iPod, I received a message that the update failed. Now, my iPod is stuck on the USB connect screen (with the image of a cord below an arrow pointing to the iTunes logo). Every other thread says to connect to iTunes and attempt to reset the device (off and home button for several seconds) so I can restore it through iTunes, but even if I do that, it fails to connect to iTunes. Last time I had problems connecting to iTunes I downloaded the update through the iPod itself but seeing as I can't get off the USB connect screen, downloading it from the iPod is impossible. How can I get my iPod working again? Either getting it off the frozen screen so I can download the update, or getting my computer to recognize it so I can restore? Last time it wouldn't connect to iTunes (when it wasn't frozen) the computer still recognized it but now it does not. (I'm on a Windows 8 laptop)

    Try:                                               
    - iOS: Not responding or does not turn on           
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable                                                       
    - Try on another computer                                                       
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar                                     

  • IPod Touch stuck on Apple Logo Screen

    Today, I spilled some water on my iPod touch, but I dried it up right away. Now, however, the iPod is stuck on the apple logo. I've tried holding down the lock and home buttons and the screen will go black and then the apple logo appears again, but it won't go any farther than that. I plugged it into my computer to restore it, but my computer won't recognize it.
    Did I kill my iPod, or is there anything I can do? It's less than a year old, so it's still under warranty, but is there any point in bringing it in?

    my ipod touch is doing the same thing. it is so frustrating because it is frozen on the apple screen with two lines and won't respond to the computer and sometimes it will go to a screeen we pink vertical lines with the apple screen in the background. i called apple yesterday and they made me wait a day but nothing happened. any advice?

  • IPod touch stuck on low battery screen

    I have had an ipod touch for a year now, and whenever I used to charge it, it took 2 minutes to charge fully and used to last 5 minutes. Now, I haven't charged it for a month because my charger broke. Now when I link it up via USB to my PC, it has a red battery sign on the screen with a thunder sign underneath it, and it stays stuck on this screen. Another problem is that the laptop that it is synced with is broken. How do I fix this problem - resetting the iPod? Getting a new charger? Replacing the battery? Help would be appreciated. Thanks

    it sound like you may need a new battery if its not holding charge .

  • Ipod touch stuck at "low battery screen" when fully charged? help please

    ok before i go into any detale here its not low battery and im refusing to recharge it. ok i have had my ipod touch 3 1/2 months, and about 3 weeks after my update to the 2.0 software, since a few days ago it has randomly gone to the low battery please recharge screen even if it was on full battery, i would have it playing music then when i would be finnished i would put it into sleep for around an hour (wifi, fetch and location services off) and when i come back to it it is stuck at the scrren with the low battery with the tiny red bit flashing. it also happens when i turn it off completely and when i did charge it i left it charging for around 3 hours just to be sure and still the same, usually after 30 mins of constantly turning it off and on again i would see the apple logo and it will start fine saying it has full battery ect... i would try and restore or something but when its in the strange mode
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    it sound like you may need a new battery if its not holding charge .

  • My ipod touch stuck at the connecting to the itune mode

    my friend helped me jailbreak my ipod touch, and it dosn't work, i can't open cydia, than i was trying to remve the cydia by reseting my ipodtouch 3rd few hours ago but when i plug it in itune, it reject my device many times. so that when i try to reset the whole things on itouch, but it did't work out, it is now stucking on the connecting to the itune mode(with the picture og itune, a white cord and arrow), i did try to connect to the itune but nothing happen
    what should i do now?!, will the apple specialist take it and help me fix it?????

    Does the iOS device connect to other networks? If yes that tend to indicate a problem with your network.
    Does the iOS device see the network?
    Any error messages?
    Do other devices now connect?
    Did the iOS device connect before?
    Try the following to rule out a software problem:                
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Power off and then back on your router
    .- Reset network settings: Settings>General>Reset>Reset Network Settings
    - iOS: Troubleshooting Wi-Fi networks and connections
    - Wi-Fi: Unable to connect to an 802.11n Wi-Fi network      
    - iOS: Recommended settings for Wi-Fi routers and access points
    - Restore from backup. See:
    iOS: How to back up
    - Restore to factory settings/new iOS device.
    If still problem and it does not connect to any networks make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
    Apple Retail Store - Genius Bar

  • Ipod touch stuck on apple logo screen and empty loading bar

    This is what happened. I got a friend who knows how to download games in my ipod touch.  But as it turned out He broke it
    He cant restore it. I tried DFU mode the restoring. and even Redsnow! its just stuck on a Apple logo and an empty loading bar under it.
    and when you look at itunes it says "waiting for ipod" but it doesn't do ANYTHING! i left it like that for 2 days and it haven't load a single bit.
    please help. if you have an answer please give the steps. Ive been searching for the past two weeks on my own and i can't fix it.

    Try mstarting with the bold
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • Ipod touch stuck in USB- Itunes screen

    I just got this iPod from my sister for school. So I was downloading Itunes and I was putting some pictures on it. Then the next time I tried to connect it to my computer it kept saying something like "iPod could not be connected to computer please reset settings" so I hit restore in Itunes. The a get a message like this "Your iPod could not be restored." I look at my iPod and notice that it has the itunes logo with a usb cord pointing towards it, and that's it. Mind you, my iPod was plugged into the computer the whole time and it said it recognized my ipod before the update, but now, it doesn't. So basically, I just have a piece of **** ipod that will not work. Awesome. My itunes library is working great, and I even downloaded the latest version (I think it was 10.6.1) but I had already 10.6 before I did any of this, since I just recently downloaded itunes to my laptop. So my itunes is up to date. Itunes will not recognize the iPod at all, but when I plug the usb cord, my laptop makes a noise and that's about it. My computer does not show up any device being plugged in, so nothing recognizes the ipod. I've already scanned through most of the discussion and cannot find a solution. I've already tried the DFU method, which I can't even do that since the screen stays the same, no matter what. It's basically stuck on the itunes/usb screen. If I hold the power button down, it will make the screen go black, but then it will start back up if I press it again, so it's like not even shutting down. I've been to:
    >>>http://support.apple.com/kb/TS1538
    >>>http://www.apple.com/support/ipodtouch/assistant/itunes/#section_2
    >>>https://discussions.apple.com/thread/3948850?start=0&tstart=0
    >>>http://www.pocketables.com/forum/showthread.php?t=566
    >>>http://support.apple.com/kb/HT1808
    >>>https://discussions.apple.com/thread/3938636?start=0&tstart=0
    >>>http://support.apple.com/kb/HT1414
    And yet, my device still will not work. It is stuck on that screen, my laptop won't recoginze the device, iTunes won't recognize the device, and I'm out school resource... So yeah, help???

    Unless iTunes sees the iPod when connected on another computer, it is time for an appointment at the Genius Bar of an Apple store. I do not know of anything else to try.

  • IPod touch stuck on iCloud Backup screen

    Every so often a pop up tells me that I haven't back up my iPod in __ weeks. I don't get to connect it to a computer that often, so that's why.
    It popped up today and I clicked OK so it would go away. But when I went to get on my iPod later, it was still there. It's there along with 'slide to unlock' , which I cannot do.I also can't power it down like I normally do. I read online that to fix this you'd have to hold both the top button and the home button at the same time to turn if off. My home button does not work and I've been using assistive touch. I've tried fixing my home button, but nothing has worked.
    So my question is how do I fix this? I can't restart it. Should I just wait until it's out of juice and powers down by itself?

    You can try:
    - Connecting it to your computer and backup and restore via iTunes
    For how to restore:
    iTunes: Restoring iOS software
    To restore from backup see:         
    iOS: Back up and restore your iOS device with iCloud or iTunes
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload most iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store   
    - Let the battery drain as you said.

  • HT1459 my 4th gen ipod touch is stuck on itunes connect screen and don't have access to original computer

    4th gen ipod touch stuck on itunes plug in screen and don't have computer i setup with

    Hey 34grumpy4u,
    Thanks for the question. I understand that your iPod touch is currently in recovery mode, and needs to be restored. You can restore your iPod with any computer, then transfer your information back to your iPod once you have access to your backup (whether it was made via iCloud or iTunes).
    If you can't update or restore your iOS device
    http://support.apple.com/kb/HT1808
    Thanks,
    Matt M.

  • Ipod Touch 1st generation: blank white screen - I tried holding both buttons and connecting it to the computer, restoring it, and still nothing. What else can I do?

    Ipod Touch 1st generation: blank white screen - I tried holding both buttons and connecting it to the computer, restoring it, and still nothing. What else can I do? I did not drop it in water.

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar

  • Tried to update to newest version. I got error because i didn't have this recovery program disc that was supposed to come with the purchase but it didn't and now my ipod touch 8gb won't connect with itunes and is stuck on a connection with itunes screen

    I tried to update to newest version via pc. I got error because i didn't have this recovery program disc that was supposed to come with the purchase so it says, but it didn't and now my ipod touch 8gb won't connect with itunes anymore and is stuck on a screen displaying an itunes icon with a usb icon.

    oke i'm not done with the whole thing, but i'm doing that right now. Most of the advice I've already read didn't work and at a certain point it said something about shutting down programs then restart. but i notice that there are some pretty important system things in that list and i don't want to mess up my pc :s i'm not a pc genius... and because i'm dutch and my pc-language is in dutch I often have trouble translating and well... i don't always understand the technical stuff in all the articles -_-

  • My ipod touch wont turn on the screen is balck i tried connecting it to my computer but it wont work.. Can anyone help me ?

    My ipod touch wont turn on, The screen is black and i tried to plug it inot my computer and it still wont turn on.. Can someone help me ?.

    After charging for at least an hour I would try in order:
    - Resetting the iPod:
    Press and hold the On/Off Sleep/Wake button and the Home
    button at the same time for at least ten seconds, until the Apple logo appears.
    - Next try restoring the iPod via iTunes.  You may have to place the iPod in recovery mode for iTunes to see the iPod.  For recovery mode see:
    iPhone and iPod touch: Unable to update or restore
    - Making an appointment at the Genius Bar of an Apple store

  • HT201210 restoring ipod and it say's can't find software and use a cd-rom if necessary. what am i supposed to do? my ipod is stuck on the connect to itunes screen and wont do anything.

    Restoring ipod and it say's can't find software and use a cd-rom if necessary. My ipod is stuck on the connect to itunes screen and wont do anything. What am i supposed to do?
    Please help, i will be very grateful

    you can do is go to ijailbreak.com then select downloads section.......scroll down and see the latest version of ipod touch second generation is available for download.....when it gets downloaded connect your iPod to itunes or keep it connected then hold option and click restore (mac) search the software by writing in search "iPod" a thing with white cube will show up if it is the file you just downloaded click it and wait for itunes to do its work......you can ask more if you are on windows

  • My ipod touch is shpwing the "connect to itunes" screen.. and on connecting to itunes and clicking on "restore" it shows error 3014.. what do i do?

    my ipod touch is showing the "connect to itunes" screen.. and on connecting to itunes and clicking on "restore" it shows error 3014.. what do i do?

    Errors 3000-3999 (3004, 3013, 3014, 3018, 3164, 3194, and so on): Error codes in the 3000 range generally mean that iTunes cannot contact the update server (gs.apple.com) on ports 80 or 443.
    Update to the latest version of iTunes.
    Verify the computer's date and time are accurate.
    Check that your security or firewall software is not interfering with ports 80 or 443, or with the server gs.apple.com.
    Follow Troubleshooting security software. Often, uninstalling third-party security software will resolve these errors.
    An entry in your hosts file may be redirecting requests to gs.apple.com (see "Unable to contact the iOS software update server gs.apple.com" above).
    Internet proxy settings can cause this issue. If you are using a proxy, try without using one.
    Test restoring while connected to a known-good network.

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