IPod touch stuck on connect to iTunes screen

I was away from my computer, but I assume something happened during an update that started before I left it. My iTunes stopped functioning and wouldn't even reopen after I closed it. I reinstalled all Apple products on my computer, and iTunes is now working fine. My iPod is still stuck on the screen though. A person could normally just restore their iPod, but my iPod is no longer being recognized by iTunes (or Windows for that matter) since the update went bad. I've tried two different cables and holding the power and home buttons. Apple Mobile Device is installed, and I tried restarting it using the directions here: http://support.apple.com/kb/TS1538
Please help. I use my iPod for exercising and the long drive to and from school.

Try DFU mode and then restore
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- Try on another computer

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IPod Touch stuck on "Connect to iTunes" screen after attempting to install iOS6

Like the title says, I attempted to update my iOS on my 4th generation ipod touch. Not only did the update not install due to some unknown error, my ipod has been stuck at the dreaded "Connect to iTunes" screen. It isn't being recognized by Windows 7 when I plug it in, either. I've gone through the apple pages and followed their trouble shooting guide, and still nada. I've reinstalled iTunes, restarted my computer, done the sleep/wake and home button tricks, updated the drivers, uninstalled/reinstalled the drivers, used 3 different cords to connect my ipod to my PC, let it die then try to connect it; you name it. Does anyone else have advice on how to fix this? It's only a month old, and this is really frustrating.

To try recovery mode try using this program instead of the buttons.
RecBoot: Easy Way to Put iPhone into Recovery Mode

IPod touch stuck on connect to iTunes screen, no way to enter passcode

My son's 64 iPod Touch is stuck on the connect to iTunes screen. We plugged it into the computer and followed the steps with the Home button explained in previous threads, but we can't even get into iTunes to launch recovery and restore. It keeps saying the iPod is locked and that a passcode is required. We know the passcode, but there is no place we can see where to enter it. The computer should recognize the device too, since it's the same computer the iPod was synced to before, but it is still asking for a passcode. The iPod is only 18 months old and has never been tampered with, all by the book. So how do we get past this problem and into recovery and restore? Apple website says they want $219 just to look at a device! I already spent $500 to buy it, so hundreds more to make it work properly is not an option. Help!

That's just it. I think its already in recovery mode. But when I try to connect to iTunes to get to restore, I don't get the message I'm supposed to get saying it recognizes a device in recovery mode. All it says is that it knows the name of the iPod but can't connect it to iTunes because the iPod is locked. It says I have to enter a passcode to unlock the iPod first. But there's no way to enter the passcode, neither on the iPod or the computer. How do I get out of this loop? Tried to put it into DFU, but it asks for a passcode too.

3rd gen 8GB ipod touch stuck on connect to itunes

This isn't fair. I just bought this 3rd gen 8gb ipod touch (my first ipod ever, only owned Mp3 players) from best buy today and i can't even use it...
I'm going to start from square one, this will be long-winded, so forgive me in advance. But detail might help you guys help me out...
Okay, all giddy with excitement I boot up my touch for the first time. It tells me to connect it to itunes. I do that, hooking up the touch to the computer via usb. Vista detects it, installs the "apple mobile device" drivers just fine. Good, so then I open up itunes -- latest version -- and it's telling me to set up my ipod; name it, etc. Alright, I'm almost bursting at the seams here with excitement, but then itunes is notifying me that iOS4 is out. I upgrade, it takes a few minutes to do its stuff, it's done, and bam it's working. I play with the ipod a little bit, looking at the apps that already came with it. I disconnect, play with it, then reconnect to the computer again.
So now, itunes for some reason is doing a "recovery" process -- i did not tell it to initiate this. So it's in the process of "recovering" (backing up, i guess?) and Vista is prompting me to install the driver "Apple Mobile Device (Recovery)" I tell it ok, locate and install them. It does that, I'm guessing, for it's now prompting me to insert a CD. Well, there is no CD so I tell it to find this driver on the internet. It says "cannot find drivers check manufacturer's support site blah blah blah." At this point, itunes tells me that it cannot complete the "recovery process" -- no error code or anything, and the dialog box closes.
Now, my ipod goes into the connect to itunes screen. Itunes does not recognize it, for it does not even display my ipod at all. Vista does however, and each time i connect the ipod to the computer it attempts to install the "apple mobile device (recovery)" driver and fails each time. I don't know what's happening. I've lost all functionality in my ipod, can't even get into DFU. iTunes just refuses to recognize it. I've tried all of those fixes (reinstalling itunes, rebooting, trying that method where you go into device manager and update the apple mobile device (recovery) drivers....all of it doesn't work). I've spent hours websearching...
And I'm at a loss. I'm ready to throw this thing somewhere. Can you guys suggest any help for me? Please...
Message was edited by: regal
I didn't leave it connected - sorry. edit by regal

What did you do, I'm having the same problem, and also about to chuck the thing in a lake... help!!!

Ipod touch stuck on 'connect to itunes' - Restore is not working

We've got an Ipod touch (no idea on generation) that we were trying to sync some apps to from a laptop (not mac), they wouldn't sync so we tried resetting the ipod and syncing everything together. After resetting when we tried to access the ipod on itunes it just came up with 'could not connect to itunes store' (where we are it is currently blocked) which meant that we could not access the ipod via itunes in any way and then ipod was then stuck on the 'connect to itunes' screen.
We tried turning both it and laptop off and on again, disconnecting etc. Then tried the restore using the home and on/off button which triggered the restore via itunes by putting it into recovery mode and it downloads everything fine but the ipod still remains on the connected to itunes screen - we've now tried restoring it 4 or 5 times.
I was confused as to why the ipod wanted to connect to the itunes store in the first place because it has never asked to do so before and as it is blocked here then for every sync before this it has not been connected nor has it wanted to be. Perhaps it's to do with the apps? But there are apps already on the ipad. Perhaps taking the laptop and ipod to somewhere with wireless where the itunes store isn't blocked will allow us to access the ipod and restore/reset/sync and that will fix the issue?
We're loathe to take it all the way to the nearest apple shop, especially on a wet Sunday, just for them to tell us that their only advice is to trigger the recovery mode which we know doesn't work! So any other advice is much appreciated.
Just to clarify, we have been through recovery mode 4 or 5 times and done a full restore on it, with it downloading all the software and firmware and it hasn't worked.

To restore an iPod an internet connection to the iTunes store is is required. iTunes on the computer has to g to the Apple server to verify that it is using the latest firmware update.

IPod Touch frozen on Connect to iTunes Screen and cannot be restarted

My iPod Touch is frozen on the connecting to iTunes screen (The one with a usb plug pointing to iTunes logo) even when I plug it into my computer. Windows do give sound when I plugin, but it was not the successful connected sound but repeating the first note for three times =_=" iPod then appears the connect to iTunes logo, but it just stuck there. I hold the sleep/wake button for 5 seconds, it goes black directly, and windows would give unplug sound alert. But the iPod actually gives the white apple logo immediately without me pressing any button and goes back to the connect to iTunes logo. AGAIN. And computer gives ridiculous plugin alert then everything just go round and round and round.
Now iTunes won't detect it, therefore no restoration; Restart won't work either. If I press the sleep/wake button for 2 seconds without connecting it to the computer, it appears the apple logo, then go back to the connecting to iTunes screen immediately, and goes dark in 30 seconds.
Everything started after I updated new iOS for iPod touch, and I dunno how long would it take to run out the battery under this condition -_- I have updated to the newest iTunes version too.
Needs help urgently and thanks a lot!!

Sorry to hear that you're still having a problem. The only other help I could find is at http://www.everymac.com/systems/apple/consumerelectronics/ipodfaq/ipod-how-to-restart-frozen-begin-troubleshooting.html
Hope that helps.

Ipod touch stuck in Connnect to Itunes screen

I have an iPod Touch and it is stuck in the connect to itunes screen. I have tried to connect it to iTunes and it will not work. The iPod will not connect to my wall charger or computer and I've tried many. I didn't drop it or anything and I was just powering it up when it went to this. I really dont know what to do

Plug it into your com click the device and restore it.

2nd gen ipod touch freezes at connect to itunes screen

I finished downloading my installation file for the OS4.1 update but when it came to the actual updating, itunes said that my ipod had an error and could not update successfully
after that my screen for the ipod just froze at the picture which shows the usb connection to itunes.even after restarting both my computer and my ipod the ipod was still stuck at the connect to itunes screen. Anyone experienced a similar thing and knows how to solve it?

Try placing the iPod in recovery mode
http://support.apple.com/kb/ht1808
and restoring it via iTunes.

2nd Generation iPod Touch stuck in "Connect to iTunes" mode

I was using a 2010 ipod Touch today and when I later turned it on I get the iTunes must connect display.
I don't have a backup. If I restore and update, will I lose all the photos?
Is there any way to recover this data if so?
My niece will be heartbroken if the all her photos are lost.....

Now that's a heck of a glitch. She's been using it for three years.
The battery was fully charged and after taking several pictures, that's what came up.
Not sure how many pics are still in iCloud.
I saw a few 3rd party apps that claim to recover, wonder if these are a waste of time.

Ipod touch stuck in "connect to itunes" mode

My iPod Touch popped up with a "connect to itunes" message when I tried to restart it. I plugged the iPod Touch into the computer, and when I went into iTunes a message popped up. It read...
"iTunes could not connect the iPod 'iPod Touch' because it is locked with a passcode. You must enter your passcode on the iPod before it can be used with iTunes."
I cannot seem to figure out how to get rid of the "connect to iTunes" message. If somebody could please help me.
-Thanks

Life is so much easier without a passcode...
1. Unplug your touch from your computer
2. On your computer, start iTunes
3. On your touch, turn it off - hold the Sleep/Wake button down until you see the red slider and turn it off (this may not work but keep going)
4. Hold the Home button down and keep holding it down while you plug your iPod back into your computer. Keep holding it down until iTunes says "an iPod has been detected in recovery mode". Let go of the button and follow the onscreen instructions to restore your iPod.
5. Leave the pass code off...

Ipod touch 4g wont connect to itunes or come out of recovery mode, its just stuck on the connect to itunes screen and will not come out, i tried doing a restore but something happened and now it wont finish or do anything else please help

ipod touch 4g wont connect to itunes or come out of recovery mode, its just stuck on the connect to itunes screen and will not come out, i tried doing a restore but something happened and now it wont finish or do anything else please help and my itunes will not see that its connected. i also tried going though control panel and restarting the service and nothing happens. also i tried redoing the driver but its saying it cannot find any drivers for it

lol ok nvm i fixed it

IPod stuck on "connect to itunes" screen, Help.

Ipod touch 2g 8gb.
Here is my dilemma: Stuck on "Connect to iTunes" screen
The iPod wont change screen, no matter how i boot it up.
And it does not show up in itunes or finder.
It shows up in itunes when i boot in DFU mode (I think) but displays a warning that ipod is in recovery mode and need to be restored before it can be used with itunes. Now, when i click OK it disappears from the side bar and returns me to my library.
I have also tried to connect it to 2 different PC's and no trace of it shows up anywhere.
I have tried countless methods from youtube and google but got no satisfactory results.
I read a few places that iPod touch's cant be bricked. I have never tried any kind of jail break for my iPod.
I have run out of ideas.
Any Help or suggestions are greatly appreciated.

I tried all the suggested fixes, too, including uninstalling and reinstalling iTunes. In the end, I had to disable my security and it let me restore the iPod Touch then.
Still can't get my music onto it again, but that's another discussion topic.

Phone stuck on connect to itunes screen after update attempt

Hi, hope someone can help me. I connected my iPhone to my computer to transfer my photos from the phone to the PC. I have automatic syncing turned off.
When I connected, I was prompted to update the iTunes version, which I did. It's now version 9. Then I attempted to update the iPhone version. I got a message saying I had to transfer my purchases first, which I did. Then I tried the update again. The update seemed to take awhile, then I got a message saying it failed. There was a "More Information" button which just prompted me to send info to Apple, which I did. Unfortunately I didn't save the info.
At that point all my iPhone info no longer showed in iTunes, and the only active option is Restore. It does say "Your iPhone software is up to date," which would seem to indicate that the update did work...I tried disconnecting and reconnecting my phone. When I do this, I get the message "iTunes has detected an iPhone in recovery mode. You must restore this iPhone before it can be used with iTunes."
I would rather not Restore the phone unless I have no other options, since I have 600 pics, contacts, etc on the phone...Of course not backed up since this is the first time I've tried to transfer data.
So I tried a few things:
- I disconnected and reconnected the phone several times.
- I restarted the computer several times.
- I went to the Apple site and tried the troubleshooting steps for "stuck on connect to itunes screen" (which is what my phone is currently doing).
- I ran the diagnostic checks in iTunes (output below - I ran this while the phone was plugged in yet it says it's not found).
- I held down the Home and the Sleep/Wake button until I see the Apple icon.
- I went to My Computer > Manage and tried to update drivers, but the phone doesn't show in the device manager.
- I tried a different USB port and there are no other devices connected to the machine.
Nothing worked, my phone is stuck on the connect to iTunes screen and I get the error message every time I plug it in. I haven't tried another computer bc I don't have one and I'm not sure how to create/use another user account on this machine.
I wouldn't mind calling support but my phone doesn't work...Any help is much appreciated. Thanks in advance.
============
Microsoft Windows XP Home Edition Service Pack 3 (Build 2600)
ASUSTeK Computer INC. 1005HA
iTunes 9.1.0.79
QuickTime 7.6.6
FairPlay 1.7.16
Apple Application Support 1.2.1
iPod Updater Library 9.0d11
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 3.0.0.102
Apple Mobile Device Driver 1.46.0.0
Bonjour 2.0.0.34 (214.3)
Current user is an administrator.
The current local date and time is 2010-03-31 02:42:39.
iTunes is not running in safe mode.
Video Display Information
Mobile Intel(R) 945 Express Chipset Family
Mobile Intel(R) 945 Express Chipset Family
** External Plug-ins Information **
No external plug-ins installed.
** Network Connectivity Tests **
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
SSL 3.0 Support: Enabled
TLS 1.0 Support: Enabled
Firewall Information
Windows Firewall is off.
Connection attempt to Apple web site was successful.
Connection attempt to iTunes Store was successful.
Secure connection attempt to iTunes Store was successful.
Secure connection attempt to iPhone activation server was successful.
Last successful store access was 2010-03-31 02:22:42.
** iPod/iPhone Connectivity Tests **
iPodService 9.1.0.79 is currently running.
iTunesHelper 9.1.0.79 is currently running.
Apple Mobile Device service 3.0.0.0 is currently running.
Universal Serial Bus Controllers:
Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27C8. Device is working properly.
Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27C9. Device is working properly.
Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27CA. Device is working properly.
Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27CB. Device is working properly.
Intel(R) 82801G (ICH7 Family) USB2 Enhanced Host Controller - 27CC. Device is working properly.
No FireWire (IEEE 1394) Host Controller found.
Most Recent Device Not Currently Connected:
Fifth Generation iPod (iPod with video) running firmware version 1.3
iPhone 3G running firmware version 3.0
** iPhone/iPod Touch Sync Tests **
No iPhone or iPod found.
Message was edited by: gobblygook
Message was edited by: gobblygook

Your only choice at this point is to restore your iphone. Since it appears from your post that you have never synced to this computer, you of course will not have a backup to restore from. That means your only choice is to restore as a new device & re-sync your itunes content. Unfortunately, all of your contacts, calendars, pics in your camera roll, etc., will be lost. Its not a good idea to use the iphone or any phone for that matter as a storage device, as things like this can & do happen. You should be syncing on a regular basis. The first thing done when you do sync is an iphone backup. You should also transfer pics in your camera roll to a supported application on your computer on a regular basis, much like any digital camera. You can always sync pics back to your phone, but if the only copies are on the phone, you run the risk of losing them.
See if you can force the phone into recovery mode:
Leave the USB cable connected to your computer, but NOT your phone, itunes running, press & hold the home button while connecting the USB cable to your dock connector, continue holding the home button until you see “Connect to iTunes” on the screen. You may now release the home button. iTunes should now display that it has detected your phone in recovery mode, if not quit and reopen iTunes. If you still don’t see the recovery message repeat these steps again. iTunes will give you the option to restore from a backup or set up as new.

IPhone 4 Stuck on 'Connect to iTunes' screen.

I.. was kinda trying to get rid of the iOS 7 update files which were automatically downloaded to my iPhones following this discussion page: https://discussions.apple.com/thread/5379403?start=0&tstart=0
Following the instructions posted there, I managed to get rid of about 3GBs of the iOS 7 files out of my iPhone 5.
What I followed was nzzzzz's 'Method B'
Method B: Open Settings->General->Software Update, Click "Install Now". There will be a prompt says "Verifying update...", Wait until this prompt disappear, there will be a spinning wheel on the black background. Immediately press and hold both of the power and home buttons at the same time. DO NOT release the power and home buttons for about 10 seconds. Your device will reboot. It's done. The automatically downloaded firmware will have been deleted. Now read part 1 to prevent automatically downloading in the future.
However, when I tried it again on my iPhone 4, it's now stuck on 'Connect to iTunes' screen.
No DFU modes or recovery modes seemed to be working, so I gave up and decided to restore & upgrade to iOS 7.
Then there was another problem, iTunes 'did' recognize the device as in 'recovery mode', downloaded the 7.0.3 update file, and tried to restore the device... but it got me 'error 9134'.
I followed the instructions on forums and discussion pages, and even called the Apple Care Services for technical support... but nothing worked. Nothing.
All those 'hosts' file edit and iTunes removal(and other following services) + download/install to the latest iTunes did not work on me, and now the device is 'just stuck on Connect to iTunes' screen.
Any suggestions..?
(BTW, English is not my native language, so if there's anything that cannot be understood, tell me)
+ Thanks in advance
Additional info:
iPhone 5: Tried to remove the iOS 7.0.3 files on iOS 6.1.4
iPhone 4: Tried to remove the iOS 7.0.3 files on iOS 6.1.3
Windows 8. latest iTunes (Newly bought computer + latest iTunes installed on 10/26/2013)
Windows 7, iTunes v 11.0.4.4 (The computer that successfully factory-resetted my old iPhone 4S and iPhone 4. The same computer that's not working with the same iPhone 4 now.)
Plus, my iPhone 4 is not backed up... not even in iCloud I think... There are some old pictures I'd like to keep, but almost forgot to get them out since I bought 5 a few weeks ago. I was using the iPhone 4 for the TV cable with the 30-pin connector.

Hi, I solved this problem on my iPad.
First I followed the steps here: http://support.apple.com/kb/HT4097?viewlocale=en_US and recovered the iPad. iPad turns empty like new.
Then I followed the steps here: http://support.apple.com/kb/HT1414?viewlocale=en_US (Option: Restoring your iPhone, iPad or iPod Touch) and restored my iPad from a previous backup from iTunes.
When the backup restore was finished, many apps were missing on my iPad. I synchronized it again with iTunes (it took a while although I don't have many apps) and everything was back exactly as before.
I don't know what caused the problem in the first place, being stuck in the iTunes USB screen, but it seems to be solved now. I will anyway try to always remember to close all apps and not leave them running in background. Maybe my iPad got confused?
Regards
Sonja

Stuck on connect to itunes screen and not recognised in windows

help please
ipod 4 is stuck on connect to itunes screen and itunes or windows will not recognise that its connected. My iphone connects straight away so its not the pc.

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

IPod touch stuck on connect to iTunes screen

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