Ipod touch stuck on white screen
I have an ipod touch the new kind. I went to update my ipod in general then settings because it said i should update it for some reason and now ever since then my ipod randomly stopped working. When i hold the top button and the centre button it shows the apple but once the apple goes away it shows the screen go kind of fuzzy, changing colours then goes to white. When i don't hold the top button or the centre button my ipod just stays on the white screen. It also won't connect to my computer. It says it's charging but it won't show up on itunes or anything at all. I would LOVE some advice or help on this. Please!
The Basic Troubleshooting Steps are:
Restart... Reset... Restore...
Restart / Reset
http://support.apple.com/kb/ht1430
Try this First... You will Not Lose Any Data...
Turn the iPod Off... ( if it isn’t already )
Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
Wait for the Apple logo to Appear and then Disappear...
Usually takes about 15 - 20 Seconds... ( But can take Longer...)
Release the Buttons...
Turn the iPod On...
If that does not help... See Here:
Backing up, Updating and Restoring
http://support.apple.com/kb/HT1414
Similar Messages
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Why does my iPod Touch have a white screen and how do I get rid of it?
Why does my iPod Touch have a white screen and how do I get rid of it?
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
My ipod touch has a white screen and I am unable to reset it. Can anyone help? I
Hi... any help would be appreciated. My iPod Touch has a white screen. I have tried resetting it following the directions on Apple's site and have not been successful.
Can anyone help?Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
I got a new ipod touch for Christmas.
Today I was going to put music on it, i was told there was updates.
So I went ahead to do them.
My Ipod is stuck on the screen with the usb cord pointing to the itunes logo.
In Itunes i'm told :
Itunes has dected an ipod in recovery mode. You must restore this ipod before it can be used with itunes.
Turning the ipod off - the same screen appears when it's back on.
When I click restore ipod and after restore and update is clicked ; Extracting software loads up at the top.
When its done this is the message I get:
The iPod 'iPod' cannot be restored at this time because the ipod software update server could not be contacted or is temporarily unavailable.
I've been looking up trying to figure it out myself and have read making sure a setting in Lan Settings in Internet Properties has ; Automatically detect settings checked. I still get the same ipod message.
I've tried holding the power and home key to turn it off, then powering it back on. But that doesn't work.
I installed itunes today, so its up to date - I checked.
I don't know what else to do.
Can someone help me out, please? :}
The operating system was ios 5 something? It wanted to update to 6 i believe.I've tried the top part but now that i've looked to the bottom:
Additional Information
The “hosts” file may also be blocking gs.apple.com.
Select the hosts file (normally you can find your hosts file at C:\WINDOWS\SYSTEM32\DRIVERS\ETC).
I put this in the url bar?
When it gives me the list of names, im not sure what to do from there. The steps aren't that clear for me. -
I have a week old ipod touch 8g and the screen is now completing white and I can not do anything at all with it?
But when you load 6,5Gb on it, will that work or does is say its already full ( with the 3Gb )
If not, I would return it to the apple store ( if possible ) -
My ipod touch has a white screen and it wont turn of
I was playing a gamem and all of a sudden the screen turned white! it wont even turn of. I tryed to put it into Dfu mode and held the top button to it didnt work. so right now i left the ipod on with the white screen and i hope it will run out of battery. So can u please reply to me as soon as posible. Thank you
Problem is I can't restore via iTunes, because when I plug the iPod touch into my laptop, it states it doesn't recognize the device - "USB device not recognized". iTunes has no device listed for my iPod touch.
It was plugged in all day while I was at work, could that be the problem?
I tried to do it with the DVU method and it didn't work either. -
My ipod touch has a white screen
my ipod touch has a blank screen. It won't do anything. How do I fix it?
Frequently a white screen is due to a hardware problem and service is necessary. It appears that Apple confirmed the hadware issue.
Apple will exchange it for this price:
Apple - Support - iPod - Repair pricing
A third-party place like this one may be less expenisve.
iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens -
My Ipod Touch suddenly stopped working. It hadtrouble starting up – then suddenly turned on after a few minutes of pushingthe start button. The next time I turned it off, it never started back up. Symptoms:
It is stuck on the apple logo screen (with thecircle of moving bars – as if it is waiting or doing something) and never moveson from this.
When I plug it in and try to restore it:
Whensyncing with my back-up, I get the error: ITunes could not restore it becausean error occurred
WhenI set up a new Ipod, everything downloads. (apps, music etc)
It looks like it is fixed, butwhen I unplug it and try to get it to work, it is still stuck in the apple logoscreen – same as above.
I have also updated all of the software. Still - no go!
When it is plugged in to mycomputer, I am able to play music and see the items in the ipod. Through this,I have even updated my software. This all works .. but that screen with theapple logo does not go away and I just cannot access it manually through the touchscreen or ipod buttons.
Who can help me?Did you also try to connect in recovery mode? http://support.apple.com/kb/HT1808
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IPod touch crashed with white screen after using Griffin TuneJuice
Hello all,
I have an iPod touch first generation that has worked flawlessly for about 1,5 years. Recently I bought a Griffin TuneJuice (external battery) to get longer battery life. The salesperson said it should work with the Touch, and it did at first. But later on it did not charge the iPod anymore. I tried disconnecting and reconnecting, restarting the iPod and so on.
Suddenly the screen of the iPod went completely white after a reboot. I can not get it to show anything anymore. I have tried resetting (holding power+home for 10 secs), reformatting and restoring, upgrading the firmware to 2.2 but none seems to work.
Googling for the problem it seems everyone who encountered this got it repaired under warranty, which is obviously not a solution for me since it's too old. So what I need to know is from a technical point of view what goes wrong when the screen is blank. The iPod seems to work otherwise (for example, it syncs perfectly with the computer and the "clicks" are playing).
I guess that something must be wrong with the firmware at a lower level than iTunes can repair. Is it possible to repair the firmware by using some lowlevel tool?
Or could this be a hardware problem (the guy in the store suggested the docking connector might have broken or short-circuited). In that case, is there any good guide on how to open and repair an iPod?
From searching different forums it seems the problem is quite common, and I hope that someone smart enough has got the problem and managed to solve it.
Thankful for any help.
<Edited by Moderator>hold the power bottom and the home bottom then it will shut off after that just turn it back on ,then it should work, it may take longer than 10 seconds, you gotta be patient.. because i had the white screen and did this, hope it helps.
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Ipod touch has a white screen with lines on it and wont power off and wont connect to my computer
My ipod has a white screen with line on it and wont turn off and wont connect to my computer . It wont reset or reboot with holding the on off button and home button either any help would be appreciated
http://support.apple.com/kb/TS3281
Basic troubleshooting steps
17" 2.2GHz i7 Quad-Core MacBook Pro 8G RAM 750G HD + OCZ Vertex 3 SSD Boot HD
Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101
In Memory of Steve Jobs -
Everytime I try to turn it on, a white screen comes up and nothing else. I just used by iPod Touch last week and everything was normal.
No, you don't have a virus, but if that folder has a flashing '?', it means your Mac can't find its' system:
http://support.apple.com/kb/TS1440
or, other possible causes:
http://support.apple.com/kb/TS2570
Take a look at those and see if any of those suggestions help. -
Ipod Touch 1g Has White Screen & Error 1600
Where do I start?
My Ipod Touch 1st gen got the white screen of death...I have tried the hard boot along with restoring through iTunes. No fix.
The ipod still works! I can still play music on it, I just cannot see anything but white.
I tried to downgrade the firmware to fix the issue (I have searched 2 weeks and this is what people say to fix it?). I think I have 3.1.3 right now. I tried to downgrade to 1.1.4 (I have all the firmwares downloaded up to my current...). I kept getting an Error Code 20. I downloaded TinyUmbrella, and it fixed the code 20. Now, I keep getting Error Code 1600?! I have searched Apple Support and 1600 is not on their list...
What do I do?I got the same problem except i tried power and home hold didn't work tried restoring it with itunes nothing. Please get back to me on this issue its a 16gb 1st gen Ipod Touch.
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Ipod Touch stuck on black screen
I was trying to restore my ipod touch but something happened and it's stuck on a black screen. Itunes cannot recognize it so I can't restore it.ALSO my HOME BUTTON IS BROKEN so I can't hold the home button and power button.....anybody know how to get my ipod working again..?
Try:
- iOS: Not responding or does not turn on
Neglect the reset
When it says place the iPod in recovery mode use one of these programs:
For PC
RecBoot: Easy Way to Put iPhone into Recovery Mode
If necessary:
Download QTMLClient.dll & iTunesMobileDevice.dll for RecBoot
For MAC or PC
The Firmware Umbrella - TinyUmbrella
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
IPod Touch Stuck on Apple Screen and iTunes won't recognize
I was resetting my ipod touch to clean it off to give to my sister. I thought it was plugged in, but turns out it was not, so the battery died while it was resetting itself. Now it is stuck on the apple screen. I have tried everything to reboot it and get iTunes to recognize the device, but nothing has worked. I had my computer cleaned, so iTunes is brand new and has never been hooked up to this iPod Touch. I need help please!!
TRy placing the iPod in DFU mode and then restoring. See:
http://geekindisguise.wordpress.com/2009/07/16/how-to-put-ipod-touch-iphone-into -dfu-mode/ -
Ipod touch stuck on charging screen
I have an ipod touch that will not turn on. I am not sure what software version it is running because I cannot check it. I bought it for my niece and it has been stuck like this for some months now. I am just getting the opportunity to get home and check it.
Here is what is happening:
1. Stuck on the screen with a charging icon (plugged it in to several power sources and it still will not turn on)
2. Plugged it into itunes and it is not being recognized (Tried to put it in DFU mode. Software downloaded but it does not complete the process. I get an error 2001 error) (did this by holding the power key for 10 seconds, then the home key for 10 seconds simultaneously, then let go of power button until I seen an option to restore)
3. I am using itunes 10.5.1
I have checked several forums and people suggest the restore, and I have attempted this several times. Reset my MacBook Pro which has software version 10.6.8. Any other suggestions?Thank you for taking out the time to write any suggestions. I looked to the link, but still no success. I have tried to do the restore on 3 different computers (deskstop, Macbook Pro, Laptop). Still no success. In fact, I am also getting an error 1602. When the device is not plugged in, it does not come on at all. As stated, I have attempted to plug it in to numerous power sources.
I have done the restore countless times prior to the issue on other iDevices so I am pretty sure that I am doing it properly. The device will not reboot at all. I have held both buttons for countless minutes and no action is happening. The only time anything happens on the device is when it is plugged in. I get a battery signal and no matter how long it stays plugged in, it does not turn on or show an increase in the battery.
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