Ipod touch stuck ...

hi. i have a ipod touch 5th generation and it got stuck and i can`t turn it on. and my home button is broken. so i opened Itunes to restore but Itunes tells me to unlock the password and trust the computer to let Itunes access my ipod. but i cant cause it does not turn on. pleas, someone help me! my PC is window Vista.

Place the iPod in recovery mode using one of these programs and then restore via iTunes:
For PC
RecBoot: Easy Way to Put iPhone into Recovery Mode
or
http://joshuabailey1997.wordpress.com/2010/09/02/recboot-v1-3/
If necessary:
Download QTMLClient.dll & iTunesMobileDevice.dll for RecBoot
and
RecBoot tip
RecBoot may have problems on 64X windows, then try:
Tenorshare ReiBoot – Enter & Exit iPhone, iPad, iPod Recovery Mode with a Single Click
For MAC or PC
The Firmware Umbrella - TinyUmbrella
Installs blootware on PC too
OR
If you previously turned on FIndMyiPod on the iPod in Settings>iCloud and wifi is on and connected go to iCloud: Find My iPhone, sign in and go to FIndMyiPhone and use Remote Wipe to erase the contents of your device. If you have been using iCloud to back up, you may be able to restore the most recent backup to reset the passcode after the device has been erased.
You can also wipe the iOS device by installing the FindMyiPhone app on another iOS device and using that app to wipe the device.

Similar Messages

Ipod touch stuck in recovery mode and will not restore. error code 3194

ipod touch stuck in recovery mode, will not restore and comes up with error code 3194, itunes is up to date, please help

Hi @rchangel - Thanks for the ideas...
Yes - it won't let you install the 32 bit version on a 64 bit machine.
I've had a cursory look at the SP1 release notes, and couldn't spot anything vital - what critical stuff do you know of in SP1?
I don't want to have to go through all the pain of setting up VM's, reinstalling iTunes, getting all my album art back in etc. (though I could, as I do have Win7 pro). I've also heard that running iTunes in Windows 7 compatibility mode might help. Can anyone confirm whether that actually works?
I think it's in Apple's gift to fix this issue, given that they say that they support Windows 7. So far I've had no feedback from a mail I sent to Apple, and the number of users reporting this problem keeps going up and up.
I want Apple to recognise that there is a problem, and then I want them to fix it.

I have an 1st Generation Ipod Touch stuck in recovery mode.

I have an 1st Generation Ipod Touch stuck in recovery mode. Error message shows "The Ipod "Ipod" could not be restored. An unknown error occurred (1). No back up.

ERROR (1)
- Place the iPod in DFU mode and then restore
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- Try on another computer
- Try another cable
- Also, confirm your security software and settings are allowing communication between your device and update servers.
- https://discussions.apple.com/thread/5922457
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

HT201210 ipod touch stuck in recovery mode...try updating says server not available try again later

ipod touch stuck in recovery mode...try updating says server not available try again later

Try:
iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
It could be that the servers are down/overloaded

Ipod touch stuck in waiting mode when updating or downloading an app?

Ipod touch stuck in waiting mode when updating or downloading an app?

See here: https://discussions.apple.com/thread/4233381?tstart=0
B-rock

My ipod touch stuck in settings after dowloading a free app

My ipod touch stucked in Settings after i downloaded instapic free application.
Pushing the big button but it doesnt go back to the menu.
Pushing the button at the back will not switch off the ipod.
I can use everything in Settings though..
Maybe this app got a virus in my ipod?? Really Hope not.. im just waiting for the battery to go off and put it on recharge and see if it works..
Looking forward to hearing from anybody with advices.
Thanks, Barbara

It's not a virus.
Reset the device:
Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.
If that doesn't help, tap Settings > General > Reset > Reset All Settings
If nothing above helped, delete the instapic app then restart the iPod. You can always re download the app.
No data is lost due to a reset.

My iPod touch stuck in apple logo.I try to recovered ,but after recovery start its says error message comes and says try later.what should i do ?

my iPod touch stuck in apple logo.I try to recovered ,but after recovery start error message comes and says try later.what should i do ?

Try:
- Powering off and then back on your router.
- iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
- Change the DNS to either Google's or Open DNS servers
Public DNS — Google Developers
OpenDNS IP Addresses
- For one user uninstalling/reinstalling iTunes resolved the problem
- Try on another computer/network
- Wait if it is an Apple problem

... have tried everything to restart my ipod touch. stuck on that screen with the apple logo

My Ipod Touch suddenly stopped working. It hadtrouble starting up – then suddenly turned on after a few minutes of pushingthe start button. The next time I turned it off, it never started back up. Symptoms:
It is stuck on the apple logo screen (with thecircle of moving bars – as if it is waiting or doing something) and never moveson from this.
When I plug it in and try to restore it:
Whensyncing with my back-up, I get the error: ITunes could not restore it becausean error occurred
WhenI set up a new Ipod, everything downloads. (apps, music etc)
It looks like it is fixed, butwhen I unplug it and try to get it to work, it is still stuck in the apple logoscreen – same as above.
I have also updated all of the software. Still - no go!
When it is plugged in to mycomputer, I am able to play music and see the items in the ipod. Through this,I have even updated my software. This all works .. but that screen with theapple logo does not go away and I just cannot access it manually through the touchscreen or ipod buttons.
Who can help me?

Did you also try to connect in recovery mode? http://support.apple.com/kb/HT1808

My iPod touch stuck in recovery mode and can not be detected by my lap top. HELP PLEASE!! Thanks

It stopped chargin and now is not being recognized by my computer, it says that the device has malfunction. It also is stuck in recovery mode but since it is not recognized by my computer it does not appear in iTunes either.

- See if placing the iPod in DFU mode will allow iTunes to see the iPod.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows
- Try another cable
- Try different USB ports
- Try another computer.
- Last, make an appointment at the Genius bAr of an Apple store

Ipod touch stuck on 'connect to itunes' - Restore is not working

We've got an Ipod touch (no idea on generation) that we were trying to sync some apps to from a laptop (not mac), they wouldn't sync so we tried resetting the ipod and syncing everything together. After resetting when we tried to access the ipod on itunes it just came up with 'could not connect to itunes store' (where we are it is currently blocked) which meant that we could not access the ipod via itunes in any way and then ipod was then stuck on the 'connect to itunes' screen.
We tried turning both it and laptop off and on again, disconnecting etc. Then tried the restore using the home and on/off button which triggered the restore via itunes by putting it into recovery mode and it downloads everything fine but the ipod still remains on the connected to itunes screen - we've now tried restoring it 4 or 5 times.
I was confused as to why the ipod wanted to connect to the itunes store in the first place because it has never asked to do so before and as it is blocked here then for every sync before this it has not been connected nor has it wanted to be. Perhaps it's to do with the apps? But there are apps already on the ipad. Perhaps taking the laptop and ipod to somewhere with wireless where the itunes store isn't blocked will allow us to access the ipod and restore/reset/sync and that will fix the issue?
We're loathe to take it all the way to the nearest apple shop, especially on a wet Sunday, just for them to tell us that their only advice is to trigger the recovery mode which we know doesn't work! So any other advice is much appreciated.
Just to clarify, we have been through recovery mode 4 or 5 times and done a full restore on it, with it downloading all the software and firmware and it hasn't worked.

To restore an iPod an internet connection to the iTunes store is is required. iTunes on the computer has to g to the Apple server to verify that it is using the latest firmware update.

IPod touch stuck on connect to iTunes screen

I was away from my computer, but I assume something happened during an update that started before I left it. My iTunes stopped functioning and wouldn't even reopen after I closed it. I reinstalled all Apple products on my computer, and iTunes is now working fine. My iPod is still stuck on the screen though. A person could normally just restore their iPod, but my iPod is no longer being recognized by iTunes (or Windows for that matter) since the update went bad. I've tried two different cables and holding the power and home buttons. Apple Mobile Device is installed, and I tried restarting it using the directions here: http://support.apple.com/kb/TS1538
Please help. I use my iPod for exercising and the long drive to and from school.

Try DFU mode and then restore
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- Try on another computer

Ipod Touch Stuck On iTunes Screen. The iPod 'iPod' cannot be restored at this time because the ipod software update server could not be contacted or is temporarily unavailable.

I got a new ipod touch for Christmas.
Today I was going to put music on it, i was told there was updates.
So I went ahead to do them.
My Ipod is stuck on the screen with the usb cord pointing to the itunes logo.
In Itunes i'm told :
Itunes has dected an ipod in recovery mode. You must restore this ipod before it can be used with itunes.
Turning the ipod off - the same screen appears when it's back on.
When I click restore ipod and after restore and update is clicked ; Extracting software loads up at the top.
When its done this is the message I get:
The iPod 'iPod' cannot be restored at this time because the ipod software update server could not be contacted or is temporarily unavailable.
I've been looking up trying to figure it out myself and have read making sure a setting in Lan Settings in Internet Properties has ; Automatically detect settings checked. I still get the same ipod message.
I've tried holding the power and home key to turn it off, then powering it back on. But that doesn't work.
I installed itunes today, so its up to date - I checked.
I don't know what else to do.
Can someone help me out, please? :}
The operating system was ios 5 something? It wanted to update to 6 i believe.

I've tried the top part but now that i've looked to the bottom:
Additional Information
The “hosts” file may also be blocking gs.apple.com.
Select the hosts file (normally you can find your hosts file at C:\WINDOWS\SYSTEM32\DRIVERS\ETC).
I put this in the url bar?
When it gives me the list of names, im not sure what to do from there. The steps aren't that clear for me.

IPod Touch stuck in "Backing Up" while trying to sync

Hi. I have a 2nd Generation iPod Touch (16GB) with firmware 4.2.1. When I tried syncing it the yesterday, it was stuck in the Backing Up step for a few hours. I tried cancelling, I tried ejecting the iPod through iTunes, and tried shutting down iTunes by X-ing out and by going into Task Manager (Windows 7). None worked, my computer froze, so I had to shut down my computer without ejecting the iPod or cancelling the sync. Then when I reconnected the iPod, I had to restore it. I couldnt restore it on my laptop (the computer I was using), it would come up with an error message that said something like "This iPod cannot be restored due to.... (1604)".
Then, I tried restoring it on iTunes on my desktop computer. This worked, and the iPod restored with firmware 4.2.1 and would work. However, all of my music and everything else is on my laptop. So I tried then syncing it with my laptop to get all of my music back, but first started with trying the sync the (less than) 1GB of Apps I have... Again, the iPod is stuck in "Backing Up" and has been for almost an hour now. I have the latest version of iTunes (10.6.3), and its not an issue with Windows as everything else works fine.
What should I do?
Thanks,
Adam

See:
iOS: Troubleshooting backup issues in iTunes
Error 1604
This error is often related to USB timing. Try changing USB ports, using a different dock connector to USB cable, and other available USB troubleshooting steps (troubleshooting USB connections. If you are using a dock, bypass it and connect directly to the white Apple USB dock connector cable. If the issue persists on a known-good computer, the device may need service.
If the issue is not resolved by USB isolation troubleshooting, and another computer is not available, try these steps to resolve the issue:
Connect the device to iTunes, confirm that the device is in Recovery Mode. If it's not in Recovery Mode,put it into Recovery Mode.
Restore and wait for the error.
When prompted, click OK.
Close and reopen iTunes while the device remains connected.
The device should now be recognized in Recovery Mode again.
Try to restore again.
If the steps above do not resolve the issue, try restoring using a known-good USB cable, computer, and network connection.
http://support.apple.com/kb/TS3694#error1604

1st Gen iPod Touch stuck, won't restore!

I have an old iPod touch, 1st generation. I plugged it into my computer to restore it to original settings. My computer recognizes it, but says it has detected an iPod that is stuck in recovery mode. So the option is to restore the iPod. When I click that, it begins to go through the "Extracting software" and then "Preparing iPod to restore"...and then, it pops up with an error message that says "The iPod could not be restored. An unkown error has occured (1). I have tried this so many times. I've tried restarting, repowering the iPod on and off. Doing a hard reboot, holding down the menu botton upon start up to get it off the "connect to iTunes" screen. Nothing works. My computer system is current, Maverick. And my iTunes is up to date as well. Can anyone help?? THANK YOU!! Also, the iPod was working just fine before trying to restore it.

ERROR (1)
- Place the iPod in DFU mode and then restore
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- Try on another computer
- Try another cable
- Also, confirm your security software and settings are allowing communication between your device and update servers.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar
If you have iOS 4.2.1 or later on the iPod and there was version compatible with that version, then you should be able to get a compatible version by:
App Store: Downloading Older Versions of Apps on iOS - Apple Club
App Store: Install the latest compatible version of an app

First Generation iPod Touch stuck on updating to iOS 3.1.3

I just recenetly finally updated to iOS 3.13 for 4.95 with my first generation iPod Touch. Problem is, that it's stuck on this one screen for what seems to be a few hours. I'm new to this whole iOS thing but can someone explain to me what it is.
Here is a picture of the screen http://i.imgur.com/haeOY.jpg Also when it's connected to the computer it says it's 3.13 for the os.

Based on the responses from Niel and Diavonex, I deleted my response as it did not seem relevant. Did you follow the link that Niel provided?
I will ask my original question, just to make sure - are you certain that you have an iPod 4g and not an iPod 2g. The 2g cannot be updated past 4.2.1, so wanted to make sure about that. But if you are certain, then the best thing you can do is follow the link provided by Niel.
Cheers,
GB

IPod touch stuck on USB connect screen but not recognized by iTunes

I downloaded the update for my iPod via iTunes but when the update attempted to install on the iPod, I received a message that the update failed. Now, my iPod is stuck on the USB connect screen (with the image of a cord below an arrow pointing to the iTunes logo). Every other thread says to connect to iTunes and attempt to reset the device (off and home button for several seconds) so I can restore it through iTunes, but even if I do that, it fails to connect to iTunes. Last time I had problems connecting to iTunes I downloaded the update through the iPod itself but seeing as I can't get off the USB connect screen, downloading it from the iPod is impossible. How can I get my iPod working again? Either getting it off the frozen screen so I can download the update, or getting my computer to recognize it so I can restore? Last time it wouldn't connect to iTunes (when it wasn't frozen) the computer still recognized it but now it does not. (I'm on a Windows 8 laptop)

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

Ipod touch stuck ...

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