IPod Touch unable to connect to internet?

     So I have an iPod Touch 3rd generation. It's all updated and I've had no problems with it until last night. My internet cut out for at least 20 minutes and was very touchy for another hour or two after that, but it eventually started working again and everything but my iPod was able to reconnect. The iPod is updated to the current version and I haven't needed or done any recent updates for this to be the issue. It was working completely fine until my internet cut out and now it just seems to not connect to any network at all. I've already tried forgetting network, turning it off and on again, resetting network settings and restarting my router. I've ran out of ideas. Is anyone else having this problem or have any ideas as to what the problem could be? Would be much appreciated!

Does the iOS device connect to other networks? If yes that tends to indicate a problem with your network.
Does the iOS device see the network?
Any error messages?
Do other devices now connect?
Did the iOS device connect before?
Try the following to rule out a software problem:                
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on your router
.- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network      
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem and it does not connect to any networks make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

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    <Link Edited By Host>

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    - Power off and then back on the router.
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    - iOS: Troubleshooting Wi-Fi networks and connections

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    Does the iPod connect to other networks?
    Any error messages?
    Try:
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Power off and then back on the router
    - Reset network settings: Settings>General>Reset>Reset Network Settings
    - iOS: Troubleshooting Wi-Fi networks and connections
    - iOS: Recommended settings for Wi-Fi routers and access points
    - Restore from backup. See:
    iOS: How to back up
    - Restore to factory settings/new iOS device.
    - Make an appointment at the Genius Bar of an Apple store.
    Apple Retail Store - Genius Bar

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  • What do i do if my internet is wep and i need it to be wpa2 because my ipod touch 4th gen connects to the internet but when i click on safari or itunes it says safari cannot open the page because its not connected to the internet

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    Have you looked at the previous discussions listed on the right side of this page under the heading "More Like This"?

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