IPod Touch "Unable to join the network"

Hi, I have an iPod Touch 5th generation running iOS 7.1.2, and for some reason it will not connect to any WiFi network. It was working fine last night but this morning it won't connect to any wifi network. I know I am typing in the correct password, and I have even tried connecting to my neighbor's network, but every time it tries to connect, it always displays the error message "Unable to join network". I have tried resetting network settings and forgetting the network but nothing seems ronworkMy other devices like my iPad, and Mac and any other device will connect, but not my iPod. Please help!

- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on your router
.- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network      
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem and it does not connect to any networks make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

Similar Messages

  • TS1398 new ipod touch unable to join wifi network

    New Ipod Touch 4g unable to join my home wifi network. Used password,reset router,reset Ipod, nothing seems to work.
    I am new to Ipod touch, Thanks for any help!

    - Do other devices successfully connect using your network?
    - Does the iPod successfully connect to other networks?
    - Reset the iPod . Nothing is lost (done)
    Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Power off and then back on your router (done)
    - Reset network settings: Settings>General>Reset>Reset Network Settings
    - iOS: Troubleshooting Wi-Fi networks and connections
    - iOS: Recommended settings for Wi-Fi routers and access points
    - Try changing the encryption/security on the router. Test with no security.

  • New iPod Unable to join the network after inputting password

    Got my iPod this am..
    looked too good to touch no pun intended.
    I went through the instructions, interrupted with an offer to update_, which I did.
    I then saw that the iPod was off line and went to set up the connection.
    I do have a Time Capsule but I just use it as an external drive, I use Ethernet connections between it my Netopia router/modem which provides my Wi Fi for another computer.
    I have a WPA-PSK security on the Netopia.
    My Wi Fi shows up on available networks, I am asked for my password but then I get a message "Unable to join the network"
    I must admit that my password is long (and a bit racy) my fingers a bit big, but I know that I have got it right on at least a few occasions.
    I have tried entering the details on "Other network" with the same result.
    Could my WPA-PSK be a problem?
    I would be most grateful for any suggestions.
    Various forms of this problem have appeared on this forum, but I think mine is a bit different.
    Thank you.

    Thank you.
    Went through that pretty well.
    Finally solved it in 2 steps.
    1. reset my modem/router to factory settings.
    Odd situation, wireless settings, but dependent on ethernet connection.
    2. read a post from Hong Kong re strange network settings.
    On his advice, into network, changed location from Automatic to one of my choosing.
    Bingo! everything came good.
    Totally wireless connection. iPod jumped to it. Isn't it great when everything comes together?
    I still wonder why it didn't take the signal from the WiFi part of my Modem/Router?
    Probably just as well as it sorted my Time Capsule connections out, probably for the first time since I bought one back in early 2008, and its recent replacement when it joined the epidemic of sudden death recently.
    Cheers

  • I bought a used ipod that I'm trying to set it up and it isn't letting me join my home wi-fi network. So I turn it on and I pick language, then country, then my wi-fi network. When I put in my password it says  -Unable to join the Network.  please help!!!

    I bought a used i-pod touch 4 gen that I'm trying to set up.  It isn't lettting me join my home wi-fi network. So I turn it on and I pick language, then country , then my wi-fi network.  When I put in my password is says - unable to join the network.  I have 4 other Apple products that I have that are working fine.  Please help

    Badunit you said "Continue setting up without the network. You can skip past it, right?"
    It sounds like he is setting up the iPod via wif. You can't continue. What yo can do is reset the iPod
    - Reset the iOS device.
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Then start the setup over again but this time connect the iPod to a computer and set up via iTunes. Then he can troubleshoot the connection proboem.

  • Ipod wont connect to wifi, says "unable to join the network"

    my ipod touch wont allow me to join my home wifi network, tells me "unable to join the network"

    Does the iOS device connect to other networks?
    Does the iOS device see the network?
    Any error messages?
    Do other devices now connect?
    Did the iOS device connect before?
    Try the following to rule out a software problem:                 
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Power off and then back on your router
    .- Reset network settings: Settings>General>Reset>Reset Network Settings
    - iOS: Troubleshooting Wi-Fi networks and connections
    - Wi-Fi: Unable to connect to an 802.11n Wi-Fi network       
    - iOS: Recommended settings for Wi-Fi routers and access points
    - Restore from backup. See:
    iOS: How to back up
    - Restore to factory settings/new iOS device.
    If still problem make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
    Apple Retail Store - Genius Bar

  • HT1414 My ipod touch unable to join network.

    My ipod touch unable to join network @home w/password, but able to join @other places w/password. I did everything from Apple website, but no luck. Please help. Thanks.

    Saying that you : I did everything from Apple website" provides use iwht no information at to what you tried.
    - Did you:
    --- Reset the iPod, nothing is lost
    Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    --- Power off and then back on the router
    --- Settings>General_Reset>Reset Network Settings
    --- iOS: Troubleshooting Wi-Fi networks and connections
    --- iOS: Recommended settings for Wi-Fi routers and access points
    --- Changing the encryption of the router including using no encryption as a test.

  • Unable to Join the network ...

    I've seen similar posts with the same title but none of these solutions work for me. The problem is that I can not connect to my home Wi-Fi network. Following are the details:
    - I have a new iPod Touch with OS 2.2.1
    - My wireless router is an Airport Extreme running 7.4.2
    - My wireless security is WPA2 Personal
    - I have no problem connecting other devices such as Mac laptops and desktops so I know the correct password and the usual settings
    - I have also been able to connect my Touch to another wireless network with WPA2 security! This leaves me to believe there must be some incompatible setting on my Airport Extreme.
    - I have gone through the various trouble-shooting steps on Apple's support site, to no avail. I have reset both the Touch and the Airport many times
    - The Touch can see my network but when I enter the (correct) password I get the error "Unable to Join the Network ..."
    Any help would be appreciated! I can certainly take my Touch to my local genius bar, but that won't help if the problem is with my Apple wireless router.

    If you can see your network, then you are at least not making the same mistake as many AE users - leaving the router broadcasting in N mode only.
    Are you using anything like MAC address filtering on your network? Is DHCP on? The easiest thing you can try is a) reset the touch network settings; b) log back into your network using Settings > WiFi > Other network and re-entering your network name (case sensitive), security, and password (also case sensitive).
    Try that and let us know what happens.

  • I have a new iPad 2 which will not connect to my wi fi despite a new router being installed. When I tap my network name (which is with TalkTalk) the message comes up "unable to join the network TalkTalk etc...)

    I have a new Apple iPad2 which will not connect to my wi fi despite a new router.  When I tap the correct address it comes up with the message "Unable to join the network TalkTalketc... It does connect in other peoples' houses . Am I right in thinking that the trouble is with TalkTalk?

    Some things to try first:
    1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
    2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
    3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
    4. Go into your router security settings and change from WEP to WPA with AES.
    5.  Renew IP Address: (especially if you are droping internet connection)
        •    Launch Settings app
        •    Tap on Wi-Fi
        •    Tap on the blue arrow of the Wi-Fi network that you connect to from the list
        •    In the window that opens, tap on the Renew Lease button
    6. Potential Quick Fixes When Your iPad Won’t Connect to Your Wifi Network
    http://ipadinsight.com/ipad-tips-tricks/potential-quick-fixes-when-your-ipad-won t-connect-to-your-wifi-network/
    ~~~~~~~~~~~~~~~~~~~~~~~~~
    iOS 6 Wifi Problems/Fixes
    Wi-Fi Fix for iOS 6
    https://discussions.apple.com/thread/4823738?tstart=240
    How To: Workaround iPad Wi-Fi Issues
    http://www.theipadfan.com/workaround-ipad-wifi-issues/
    Another Fix For iOS 6 WiFi Problems
    http://tabletcrunch.com/2012/10/27/fix-ios-6-wifi-problems-ssid/
    Wifi Doesn't Connect After Waking From Sleep - Sometimes increasing screen brightness prevents the failure to reconnect after waking from sleep. According to Apple, “If brightness is at lowest level, increase it by moving the slider to the right and set auto brightness to off.”
    Fix For iOS 6 WiFi Problems?
    http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
    Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
    http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
    How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
    http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
    iOS 6 iPad 3 wi-fi "connection fix" for netgear router
    http://www.youtube.com/watch?v=XsWS4ha-dn0
    Apple's iOS 6 Wi-Fi problems
    http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
    ~~~~~~~~~~~~~~~~~~~~~~~
    How to Boost Your Wi-Fi Signal
    http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Boost-Your-Wi-Fi-Signal.h tm
    Troubleshooting a Weak Wi-Fi Signal
    http://ipad.about.com/od/iPad_Troubleshooting/a/Troubleshooting-A-Weak-Wi-Fi-Sig nal.htm
    How to Fix a Poor Wi-Fi Signal on Your iPad
    http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-A-Poor-Wi-Fi-Signal-O n-Your-iPad.htm
    iOS Troubleshooting Wi-Fi networks and connections  http://support.apple.com/kb/TS1398
    iPad: Issues connecting to Wi-Fi networks  http://support.apple.com/kb/ts3304
    WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
    How to Fix: My iPad Won't Connect to WiFi
    http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
    iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
    iOS: Recommended settings for Wi-Fi routers and access points  http://support.apple.com/kb/HT4199
    How to Quickly Fix iPad 3 Wi-Fi Reception Problems
    http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
    iPad Wi-Fi Problems: Comprehensive List of Fixes
    http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
    Connect iPad to Wi-Fi (with troubleshooting info)
    http://thehowto.wikidot.com/wifi-connect-ipad
    Fix iPad Wifi Connection and Signal Issues  http://www.youtube.com/watch?v=uwWtIG5jUxE
    Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
    How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
    Unable to Connect After iOS Update - saw this solution on another post.
    https://discussions.apple.com/thread/4010130
    Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
    Wi-Fi or Bluetooth settings grayed out or dim
    http://support.apple.com/kb/TS1559
    ~~~~~~~~~~~~~~~
    If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
     Cheers, Tom

  • Unable to join the network belkin.05a

    Hi. My error is " Unable to join the network belkin.05a". When I click the blue arrow, IP Address, Subnet Mask, Router, DNS, everything is blank. Same network works on laptops. Seemed to happen a couple days during a couple second power outage. Seems only apple products are effected.

    Try:
    - A reet. Noting is lost.
    Reset iPod touch:  Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Power off and then back on the router
    - Reset network settings: Settings>General>Reset>Reset Network Settings
    - iOS: Troubleshooting Wi-Fi networks and connections

  • Receiving "Unable to join the network..." message.

    I really hope someone can help. I have an iPod Touch 4G and I'm trying to get on to my network. Every time I enter my password I receive the message "Unable to join the network" I am able to connect and use the Internet if I disable security but I don't want to do that. I have tried all 11 channels and encryption types WPA, WPA2 and WEP. I am not very knowledgeable when it comes to networks and routers. My router does seem to be working fine. I even changed my router's password a few times and that didn't seem to help. This is very frustrating and I would greatly appreciate any help. Thank you in advance.

    I am also having the same problem whereas my iPod Touch 2G worked flawlessly before 4.1 I think.
    Now I get random periods where it gives me the 'Unable to join the network" window even though it sees the network and has logged on many times before. I'm using an Airport Extreme and my Mac Mini has never had a problem connecting. Everything is properly updated, I've tried restarting the router, restarting the iPod, and resetting my network settings on the iPod.
    This is one of those things that really irritates me about iOS. "Unable to join network" isn't enough information and theres no utilities that one can use to test the hardware of the device. There's no way for me to know whether the iOS is buggy or if the iPod has a problem with the wi-fi antenna, for example. I wish I had TechTool Pro for iPod. My guess is that there's a bug in 4.2.1 with wi-fi considering how many people are reporting wi-fi problems, but I really can't tell. All I know is everything worked fine before, now it doesn't even though the router is working properly.

  • TS1398 My i-phone model MD654LL/A serial F17JWNAF8H2 says "Unable to join the network "sunday".  This is my WIFI network I have had for years.   My I pad has no problem connecting, but not my i-phone. I just tried my daughter's i-phone and it has same pro

    My i-phone cannot connect to my wi fi-all of a suddon.  My wife's i-phone 4 is connected to the wi-fi network.
    I just tried to connect my daughter's i-phone 5, and could not connect message came up "unable to join the network "Sunday".
    My I-pad is connected to Sunday also.
    I tried the reset routine, and when I try to get on line, it asks for my password.  I put it in and it stll says unable to hoin message.
    Can someone help?

    Reset your network settings. Settings>General>Reset>Reset Network Settings

  • HT4623 Hi having difficulty connecting to wifi following upgrade to 7.0.4 for an iPad 4.  Have done a complete power down and restart , no luck.  Unable to enter a password to the home locked wifi. Message coming back Unable to join the network ".........

    Just installed iOS 7.0.4 on the ipad, and can no longer connect to my home locked wifi.  I choose the home wifi network and the message comes back with   Unable to join the network "............"    Dismiss.  There is no prompt for the password for the locked network. . . .  Any suggestions  . . . . .

    1. Turn router off for 30 seconds and on again
    2. Settings>General>Reset>Reset Network Settings

  • I just returned from Europe and my ipad will not connect to my home WiFi. It keeps giving me the message ""unable to join the network "Pepper".  This is my known home network.

    I just returned from Europe and my ipad will not join my home WiFi network.  It keeps giving me the message "Unable to join the network"  Any ideas?
    I turned off my airplane mode.

    "That was Easy!"  Thanks!

  • When I try to connect to the wi-fi net work at my work place on my new iPad 3  I get a message, "unable to join the network". I have verified the password, so I know it is correct. I know the wi-fi works, because I can connect at home.

    When I try to connect to the wi-fi net work at my work place on my new iPad 3  I get a message, "unable to join the network". I have verified the password, so I know it is correct. I know the wi-fi works, because I can connect at home. I have already tried the following:
    turn wi-fi off and on again
    did a hard restart of my iPad
    reset network connections back to factory settings
    verified wi-fi is working as my computer accesses internet without issue.
    verified that my software is up to date.
    Does anyone have more suggestions?

    Couple of suggestions.
    First, many companies have a gateway on their networks that block non approved devices.  I work in such a place.  You might check with an IT guy , and see if they have a block in place.
    Second, the message you are getting means that you have not negotiated the security settings.  So either the password is wrong ( case sensitive), or, in some cases, they want a network key as opposed to your normal password.
    Again, if you can find one, talk to an IT guy and see if he has some suggestions.

  • IPhone 5 wi-fi "unable to join the network"

    My new iPhone 5 is my first iPhone and I've had it about a week.  I'm still in the process of setting it up but cannot connect to my home (secured) wi-fi.  I've been reading other Apple forums and Google suggestions and it appears this is a known Apple issue?  My phone came with iOS 6 installed so I have no update available.  I've turned off my router and shut off my phone, rebooting both but I still get an error message when entering our wi-fi password:  "unable to join the network".  I've turned off cellular and re-tried wi-fi to no avail.  I am NOT impressed with my first Apple product.  What a hassle.  Does anyone have any other suggestions to try or am I stuck waiting months for an Apple fix?

    There are a couple of things that you can try. First, try disabling the security on your wifi network and see if the phone will connect. Check the type of security you are using. Some have reported the iPhone reacts differently to some wifi security. Check to see if there is a firmware update to the router. This is usually the biggest culprit of the bunch. Once routers have been updated and restarted, troubles disappear.

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