Ipod touch unable to restore?, Help.

I have been given an IPod touch from my sister as she brought a new one, because she was having problems with the IPod not connecting to her computer etc..
I have had the same problems with the IPod when connected to my computer e.g. USB not recognized, iTunes not picking IPod up when connected. After searching the Internet I decided to update my ITunes and Windows, ITunes was still not picking up the iPod when connected so I decided to ?restore the iPod its now frozen in restore, I can turn it off but nothing else, USB now recognizes IPod as 'IPod in recovery mode, you must restore before continuing.' usually  after a few mins a bubble will pop up saying 'USB device not recognized, a device connected to this computer has malfunctioned'. ITunes now opens 80% of the time when the IPod is connected but is unable to complete the restore, the usual error is 1611 or 'the IPod could not be restored, device could not be found.'
I have tried to update the USB but am told that 'there could not be a better match for the hardware then the software the is currently been used'. I have restarted my computer and used all the different USB ports with no change and have tried connecting to a different computer (different computer wont recognize IPod at all). Sorry about my rambling but I'm stuck for ideas and probably should of just asked here first, any help would be greatly appreciated.
Regards Amanda

I hope this one works for me too, cause I have a similar problem...
instead of error 1611 it says error 2009...
i did everything apple writes about fixing that particular problem...didn't help one little bit....
i'm keeping my fingers crossed *g*

Similar Messages

  • IPod Touch Unable to Restore After Connecting

    Hi there,
    Before I explain my problem, here are my specs:
    - Running Windows XP with iTunes 9.0.2.25 (laptop is 3+ years old)
    - iPod Touch 2nd Generation, 32GB running OS 3.1.2
    - Purchased the iTouch in December 2009 from an online Future Shop sale
    My iTouch was working fine this morning - until I tried accessing a site in Safari. Everything froze, so I just did a manual shut down by pressing the hold and home buttons together. Afterwards, the device tried rebooting, but continually got stuck at the Apple logo screen (without the spinning loop). A few seconds later, the screen would light up and then turn off. Then, it would continue to try rebooting.
    It seems to me that it's stuck in a reboot loop. However, when I try entering DFU mode, it sometimes works (I've tried this many times today and nothing seems to be working). When I plug in the device into my laptop, iTunes is able to recognize it and prompt me to restore it.
    When I click on the restore button, the iTouch is stuck at the Apple logo screen (with a progress bar), while my iTunes shows "Waiting for iPod...". After ten minutes, nothing happens - the progress bar on my iPod doesn't move at all.
    I've tried restoring my iPod for about 2 hours today to no avail. I always get stuck at the 'Waiting for iPod' screen.
    I contacted Apple Support earlier today via telephone, but it wasn't really helpful since I already carried out the same steps the support member gave me (enter DFU mode, connect iPod, restore).
    Can someone help me? It's only been 3 months, so I'm not sure what is going with the device.
    Thank you in advance!

    When I click on the restore button, the iTouch is stuck at the Apple logo screen (with a progress bar), while my iTunes shows "Waiting for iPod...". After ten minutes, nothing happens - the progress bar on my iPod doesn't move at all.
    What security software are you running on the PC, diav? (Firewall, antivirus, antispyware?)

  • IPod Touch - Unable to restore!

    I have a 32 GB 1st Gen iPod Touch that I bought in the restore mode, thinking I'd be able to fix it easily. Well, clearly that is not the case! I do not know the history of the ipod - if the previous owner tried to jailbreak it or what - although I am trying to find out. Let me describe the symptoms and what I have done to try to fix the ipod.
    As I said, I bought the ipod in its current state. The first thing I did was connect it to the computer and attempt to restore it through itunes. Now, this is what is odd, it did restore and start up once with the full GUI. I wanted to test it out so I added a couple of playlists to it and ejected it, but once that was done it went right back into restore mode.
    I have been through most of the advice on the web. I put it into dfu mode and tried to reinstall, I've tried putting it in dfu mode and trying to install previous versions of the os from 1.4 up to 3.0. Most of the time, I am not able to get to the install part of the process (when you get the apple logo with the progress bar underneath it. What happens is iTunes expands the software, and then just at the moment when it comes to install on the ipod, the ipod icon disappears from the itunes sidebar and, it seems, disconnects from the computer. Now, this has happened on several computers now, so it's not a usb port problem on my computer.
    I've tried several other things. I have tried using Ziphone in case it was a failed jailbreak. However, in that program I don't get very far - before it starts it tells me that the usbmuxlistenercreate is not found. The most helpful tool I've come across is iRecovery which is a terminal app. (I'm not sure if that's the right term, but it's accessed through terminal). With that program I am able to reach the ipod and get some info on it and execute some commands. I can paste the printenv results if that would be helpful. I've found several sites that recommend setting the autoboot to true rather than false. I've tried this but the odd thing is that after I set autoboot to true (and I do a printenv again to make sure it's reset), I try to restore the ipod, it fails (errors 20, 21, and 1604 are the most common) and when I go back in, the autoboot is set back to false. Seems to be a pattern of resetting.
    I'd really appreciate some help here. I can access Windows (although only 7) through my virtual machine and I do have access to a computer with 10.5.8 on it as well.

    Hi mine done something similar after downloading v9, when i got to the part with the Apple logo & download bar mine stopped too ! I discovered there was a problem with it not downloading the new usb driver - maybe this might help you !. during download go into control panel - Administrative tools - Computer management - Device manager & look for an exclamation mark on i-pod usb driver - if this is so double click it & update the driver ! hope this helps you ! Davy.

  • Ipod touch unable to restore after trying to update software

    I tried to update to the latest software for the ipod touch 2g today. It didn't work and i got an error message. Then i tried to restore the ipod with the latest version of itunes, and it still didn't work??
    What do i do?
    I am using a windows xp machine

    I had the same problem, this is how I fixed it...
    I had to go to a completely new computer (my work one) that didn't have iTunes on it, install iTunes 9.0, then do the restore...now it works...
    I would assume that if you removed every last vestige of iTunes from your computer it would act the same way. I think you would have to delete and completely remove the iTunes files from your user folder on Windows machines (AppData or LocalData, the hidden folder with the iTunes info in it...)

  • Hi there, I need help .. I have 2 gen ipod touch and I restore my ipod around 11:00 pm and now its 1:20 am and on my screen its the iTunes logo and the usb cord and when I plug my charger in my laptop .. iTunes comes up and this what it saids "iTunes has

    hi there, I need help .. I have 2 gen ipod touch and I restore my ipod around 11:00 pm and now its 1:20 am and on my screen its the iTunes logo and the usb cord and when I plug my charger in my laptop .. iTunes comes up and this what it saids "iTunes has detected an ipod recovery mode. you must restore this ipod before it can be used with iTunes" so what do I do.. do I let my ipod died right out & then try it .. because I restore it ,... it was beening to slow... so please help me  ?

    Maybe:
    Restore loop (being prompted to restore again after a restore successfully completes)
    Troubleshoot your USB connection. If the issue persists, out-of-date or incorrectly configured third-party security software may be causing this issue. Please follow Troubleshooting security software issues. .
    Next try placing in DFU mode and then restoring.
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    Then try restoring on another computer.
    Last, make an appointment at the Genius Bar of an Apple store.
    Apple Retail Store - Genius Bar

  • Ipod touch stuck on restore screen pleaseee helpp mee pleasepleaseplease

    my ipod touch a few days ago was fine in the morning and working then when i went to use it again it had a loading circle stuck on the screen for what felt like hours then nothing happend it wouldnt turn on or off. the next day i kept it plugged in and now it shows the usb cord and the itunes image like its in recovery mode and so i plug it into itunes but itunes says it needs my ipods password. but thats the thing i can not put in the password on my ipod because it is stuck on the itunes and usb cord screen. i tried to re put it in revory mode and tried to power it down and start it up but when the slide to power off bar shows up it wont let me slide it off . please help my ipod is my baby =[ </3

    - It is unclear if you manually placed the iPod in recovery mode. Try again using:
    iPhone and iPod touch: Unable to update or restore
    Then connect to computer and try to restore.
    - Next see if placing the iPod in recovery mode will allow a restore.
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If you can't get the iPod in recovery mode or DFU mode because you can't turn it off, let the battery fully drain. After charging for an hour, try a reset, restore, placing in recovery mode and DFU mode and restoring.

  • My first generation ipod touch is disabled. need help to reactavated

    My first generation ipod touch is disabled. need help to reactivated

    Hi noraaziz,
    Thanks for visiting Apple Support Communities.
    If your iPod touch only shows the "Connect to iTunes" screen, see this article for steps that can help:
    iOS: Unable to update or restore
    http://support.apple.com/kb/ht1808
    All the best,
    Jeremy

  • Ipod touch won't restore, turn on or update

    My ipod touch will not restore.I use it only for music and my 6 year old plays the games. It was dead flat after a long trip yesterday and when I tried to charge it nothing happen. I then plugged it into the computer and a msg came up that it was in recovery mode and needed to be restored. When I pressed restore is comes up with another msg to say "software for this Iphone is not currently available update the latest version of itunes and try again" I checked to make sure I have the latest version of itunes which I do. It comes up as an Iphone which it isn't. My husband has the iphone and can plug his phone in no worries. I thought it wasn't because I don't plug into itunes very often and my ipod was behind the times in updates but when I rang Apple they are saying I have a version of the software to advanced for itunes ***!!!! Have no idea how that happen Help
    Message was edited by: mandh

    I would try placing the iPod in DFU mode and then try restoring it:
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

  • My IPOD touch will not restore.  It says "IPOD device cannot be found".

    My IPOD Touch will not restore.  It says, "IPOD device cannot be found".

    - Try resetting the iPod;
    Reset iPod touch:  Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Next try placing the iPod in recovery mode and then retore. For recovery mode:
    iPhone and iPod touch: Unable to update or restore
    - Then try placing the iPod in DFU mode and then restore.
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

  • Can't unlock ipod touch tried to restore it and still won't unlock

    can't unlock ipod touch tried to restore it but it still won't unlock

    Place the iPod in recovery mode and then restoe the iPod via iTunes.  For recovery mode see:
    iPhone and iPod touch: Unable to update or restore

  • Ipod Touch cannot be restored

    My Ipod touch "cannot be restored" and says "unknown error -1" when  I try to update the software on it. I've reset factory settings in hopes that it would make a difference. Nothing. Help....

    Error -1
    Attempt to restore your iOS device two more times. If the issue is still unresolved, the device may need service.
    The "device may need service" means a hardware problem. In that case make an appointment at the Genius Bar of an Apple store.
    Apple Retail Store - Genius Bar
    Also see:
    -1 error
    -1 error too

  • TS1398 new ipod touch unable to join wifi network

    New Ipod Touch 4g unable to join my home wifi network. Used password,reset router,reset Ipod, nothing seems to work.
    I am new to Ipod touch, Thanks for any help!

    - Do other devices successfully connect using your network?
    - Does the iPod successfully connect to other networks?
    - Reset the iPod . Nothing is lost (done)
    Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Power off and then back on your router (done)
    - Reset network settings: Settings>General>Reset>Reset Network Settings
    - iOS: Troubleshooting Wi-Fi networks and connections
    - iOS: Recommended settings for Wi-Fi routers and access points
    - Try changing the encryption/security on the router. Test with no security.

  • HT1414 My ipod touch unable to join network.

    My ipod touch unable to join network @home w/password, but able to join @other places w/password. I did everything from Apple website, but no luck. Please help. Thanks.

    Saying that you : I did everything from Apple website" provides use iwht no information at to what you tried.
    - Did you:
    --- Reset the iPod, nothing is lost
    Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    --- Power off and then back on the router
    --- Settings>General_Reset>Reset Network Settings
    --- iOS: Troubleshooting Wi-Fi networks and connections
    --- iOS: Recommended settings for Wi-Fi routers and access points
    --- Changing the encryption of the router including using no encryption as a test.

  • HT1351 my music is not on my ipod touch anymore but one of my other software called copytrans has my music backup so i got all of my music and videos back but they will not play in copytrans itunes or just my ipod touch itself please please help there????

    my music is not on my ipod touch anymore but one of my other software called copytrans has my music backup so i got all of my music and videos back but they will not play in copytrans itunes or just my ipod touch itself please please help there???????????
    there has to be a completley FREE software out on the whole internet downloads to fix my ipod touch musics completely free no money involved
    please help me to fix this i jave all of my 6 thousand plus music with some videos back onto my ipod touch this happened to me this year well a week ago or two last year and also the years before to with or without any backups but i have my other software for that saved all of my stuff thank gosh but now nothings playing so i love itunes its the best but when it doesn't play or find my lots of songs makes me mad sometimes but anyways thanks for any or all the help you can to fix this problem
    THANKS AGAIN:-):-)

    my music is not on my ipod touch anymore but one of my other software called copytrans has my music backup so i got all of my music and videos back but they will not play in copytrans itunes or just my ipod touch itself please please help there???????????
    there has to be a completley FREE software out on the whole internet downloads to fix my ipod touch musics completely free no money involved
    please help me to fix this i jave all of my 6 thousand plus music with some videos back onto my ipod touch this happened to me this year well a week ago or two last year and also the years before to with or without any backups but i have my other software for that saved all of my stuff thank gosh but now nothings playing so i love itunes its the best but when it doesn't play or find my lots of songs makes me mad sometimes but anyways thanks for any or all the help you can to fix this problem
    THANKS AGAIN:-):-)

  • HT1977 I purchased a game on my ipod touch. I restored the device to factory settings last night and when I synced all the apps back, the game is now in the demo version. How do I unlock it ? I hope I don't need to pay for the full version again.

    I purchased a game on my ipod touch. I restored the device to factory settings last night and when I synced all the apps back, the game is now in the demo version. How do I unlock it ? I hope I don't need to pay for the full version again.

    PES 2012 is no longer available in the US App Store and only on the British App Store currently.
    http://pes-2012.en.softonic.com/iphone
    That (an app no longer available) happens sometimes.
    Your only way is if you have the appt on your computer such as in the recycle bin/trash or in a computer file backup. In that case move it to your iTunes library and sync.

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