IPod touch will not open

I just activated my moms iPod touch 5th gen.  We followed all the steps and then came the question about Siri.  We activated Siri and it then appeared the Siri was giving a tutorial.  Now we are unable to unlock the iPod or enter a password.  Siri just responds indicting what the button is.  We are even unable to power off.  When the button is selected, Siri again just explains what the button is.  We have tried to reset, but we are unable.  What has happened??  Suggestions to fix this?

Help here >  iOS: Forgotten passcode or device disabled after entering wrong passcode

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