Ipod touch will not sync to itunes and itunes cant pick up the device

i have the latest itunes on my computer. but my ipod has suddenly stopped syncing and the computer will not pick it up. the cable definatly works as it still charges. i seem to have tried everything but nothing works. when i plug it into itunes i cant even manually sync as its all greyed out. i have even reset my ipod and it still doesnt work so know i have nothing on it. if any1 can help it wil be much appreciated thankyou

iOS: Device not recognized in iTunes for Mac OS X
Or
See
iOS: Device not recognized in iTunes for Windows
- I would start with
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or              
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Features app in the Window Control Panel. Then reinstall all the Apple software components
- Then do the other actions of:
iOS: Device not recognized in iTunes for Windows
paying special attention to item #5
- New cable and different USB port, yes a new cable. Differnt conductors are used for data and charging
- Run this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests
Also see:
iPod not recognised by windows iTunes
Troubleshooting issues with iTunes for Windows updates
- Try on another computer to help determine if computer or iPod problem

Similar Messages

  • IPod Touch will not Sync or restore with iTunes.

    I got an iPod Touch 64G on 31/12/09. Since then I've had a very difficult time syncing the iPod with iTunes. I installed iTunes on a Dell Studio 1557 i7 720, 1.60Ghz, 4G DDR3 1067 RAM, 500G HDD, Windows 7 Ultimate 64 bit. When I try to sync the ipod it gives me 3 errors The iPod "Tom's iPod Touch" cannot be synced.(X3) The required file cannot be found, An unkown error occurred (-48), and An unknown error occurred (-6999). I have made sure all my drivers on the computer are up to date. I have uninstalled and reinstalled iTunes. I've tired restarting the ipod. I've fully restored my ipod touch. None of these have fixed the issue. I get the same errors. Since I've had the ipod I've only been able to sync it 3 times, and the sync just started working by trying different things, like disconnecting and reconnecting the ipod, or switching to one of the other usb ports, but these little tricks only worked once. At this point the last failed sync has caused my ipod to only play one song and then stop playing, and many of the apps just crash. Syncing the ipod fixed this problem the one time it happend before, and it was very difficult to get it to sync also. Now it wont sync and I've tried reinstalling itunes agian which didn't help. So I'm looking for some help.

    I installed iTunes on a Dell Studio 1557 i7 720, 1.60Ghz, 4G DDR3 1067 RAM, 500G HDD, Windows 7 Ultimate 64 bit. When I try to sync the ipod it gives me 3 errors The iPod "Tom's iPod Touch" cannot be synced.(X3) The required file cannot be found, An unkown error occurred (-48), and An unknown error occurred (-6999).
    Okay ... there have been problems reported with that particular combination of the P55/PM55 chipsets, Windows 7 and syncing.
    If your chipset drivers and BIOS are both up to date and you're still getting this, you might have some success using the workaround from the following post. (Unfortunately, not all BIOSes are configurable in this way.)
    http://discussions.apple.com/thread.jspa?messageID=10641649&#10641649

  • HT1535 My ipod touch will not sync with itunes I have restored it to factory settings and have now lost all my music how do I get it to sync to get it back it keeps saying it has timed out whilst waiting to sync...

    My ipod touch will not sync with itunes I have tried to restore it to the factory settings and have now lost what little music I had on it I have music in my itunes but it wont sync for some reason .. please help ..

    Why won't it sync? Are you getting any sort of error message during the sync process?  If so what is the exact wording of that error message?  If this the computer you normally sync the iPod with?
    B-rock

  • Ipod Touch will not sync with Itunes 12.1.1.4 64 bit

    I have recently updated itunes and on the back of doing so my Ipod touch will not sync my library. The Ipod itself is a couple of years old but using iOS 6.1.6.
    I have deleted and re-installed Itunes. I have wiped my Ipod to start again. I have set it to sync over Wi-fi and nothing has worked. I physically plug the Ipod in and it gets detected. If I change a setting and click apply it briefly says syncing and then nothing.
    I have set automatically download Itunes songs etc etc etc and absolutely nothing seems to get it to sync!
    Help!

    You said " If I change a setting and click apply it briefly says syncing and then nothing.".
    How many steps are completed? What is listed in the status bar of iTunes when it stops?

  • TS1496 My ipod touch will not download lates version of itunes.  Our pc is windows and we also have a shuffle and it works fine.

    My ipod touch will not download latest version of itunes 11.  Our pc is windows.
    Itunes cannot find the device to sync because it all relates back to not being able to downloand the latest version of itunes. 
    We also have a shuffle and it works fine.  We can use 2 devices for one Itunes account.
    My daughter is 11 and she has never downloaded her ipod from our pc because of the download problem. 

    iTunes 11 is for computers only, the built-in apps on an iPod (and iPad and iPhone) are part of iOS (i.e. its operating system) on them and can only be updated by updating the whole iOS version. Do you have iTunes 11 installed on your PC ? On iTunes on a PC I think that you can check if updates are available to it via the iTunes 'Help' menu, or you can download the current version of iTunes from here and then run/install it : http://www.apple.com/itunes/download/
    If the iPod has never been synced to that computer then (when you've got iTunes on it working) you may find this page for syncing to a new computer useful as well : https://discussions.apple.com/docs/DOC-3141

  • Ipod touch will not sync itunes file menu is grey

    ipod touch will not sync itunes file menu is grey not giving me option to sync my ipod.

    I am having the same problem. Can't delete or transfer a mp3 to Iphone via Itunes. It is all greyed out. Before I formatted my laptop everything was ok, but now Itunes is all grey and this is driving me nuts!

  • My Ipod touch will not sync, it is not a new one, and it says unknown error

    my ipod touch will not sync I have added some new music but when I try to synce it says unknown error and I cannot connect to the help thing on itunes anyone else have this problem and know how to fix it?

    Does iTunes see the iPod?
    Does iTunes see other iOS devices (iPhone, iPod touch or iPad). Regulate iPOd use different drivers.

  • Ipod touch will not sync. music is still in itunes, but ipod is now empty!

    ipod touch will not sync.  it was restored to empty and now itunes will not download.

    What does the error message say?

  • HT1386 My iPod touch WILL NOT sync with iTunes. I have 6.1.3 on my touch & latest on ITunes. Why won't it sync????

    My iPod touch WILL NOT sync with iTunes. I have 6.1.3 on my touch & latest on ITunes. Why won't it sync????

    What happens when you try?
    Does anything sync?
    Was the iPod previous synced to another iTunes library/computer?
    Have you successfully synced from this iTunes library/computer before?
    Do the songs play in iTunes?
    Do you have the right boxes checked to sync?
    iTunes: Syncing media content to iOS devices and iPod

  • My iphone 5 and 2 ipod touches will not show up on my itunes

    My iphone 5 and 2 ipod touches will not show up on my itunes when i connect them to my laptop.  I have tried different cables, restarted the mobile thing, uninstalled and reinstalled itunes, it is only on my laptop that has Windows 8. My dekstop with Windows 7 is fine will recognize them.  This has been going on for over a week.. What is going on?

    Hello Jennifer,
    The following article provides some useful troubleshooting that can help get your iPhone and iPods to reappear in iTunes.
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/TS1538
    Cheers,
    Allen

  • My ipod touch will not charge or register in itunes.  It keeps turning off and then showing the apple logo?

    My ipod touch will not charge or register in itunes.  It keeps turning off and then shows the apple logo.  I have tried holding down the button and plugging it in.  It will show the red battery for a second and then turn off?  Any other suggestions?

    I have checked for problems with the connections, but from what i can see with the naked eye, nothing appears abnormal. It is very strange, and very sudden. It just stopped in the middle of a charge. The apple store is my next step. I just wanted to see if anyone on here had some extremely eye-opening solution or check. thanks though!
    I'm also within warranty, so it's not a huge problem.

  • HT4623 My ipod touch will not sync with my computer and computer says that it is due to an impropper response from ipod.

    my ipod touch will not sync with my computer and the computer says that it is due to an impropper response from ipod , what do I do?

    Check USB connections
    If there’s an issue with the USB port, cable, dock, or hub, or if the device becomes disconnected during restore, try troubleshooting the USB connection, then troubleshooting your security software.
    Common errors: 13, 14, 1600-1629, 1643-1650, 2000-2009, 4000, 4005, 4013, 4014, 4016, “invalid response”, and being prompted to restore again after a restore completes.
    To narrow down the issue, you can also change up your hardware:
    Use another USB cable.
    Plug your cable into a different USB port on your computer.
    Try a different dock connector (or no dock).
    Add (or remove) a USB hub between your device and computer.
    Connect your computer directly to your Internet source, with no routers, hubs, or switches.
    If you see your error after changing your USB connections, continue to the next section to troubleshoot your hardware.

  • My ipod touch will not sync on new pc.

    My ipod touch will not sync.  All connections are ok when I run diagnostics.
    I have created a new apple id and account after installing itunes on the new pc. Please help.

    "I have created a new apple id and account after installing itunes on the new pc. "
    Why would you do that?
    "My ipod touch will not sync."
    What does this mean?
    What happens when you try?
    Error message?
    What does it say?
    Any info at all about your issue?

  • Ipod Touch will not sync with home iMac but can with other macs

    My daughters iPod Touch will not sync with her iMac anymore.
    It will with my MacBook Pro but not with her iMac.
    We are both running Snow Leopard.
    Is there a toggle or setting that needs to be changed.
    I've looked but no joy.
    Thanks in advance for your help.

    If iTunes is not seeing the iPod then try:
    - http://support.apple.com/kb/TS3540
    (Mac OS X v10.6 or later: iOS device not recognized in iTunes after restart)
    - http://support.apple.com/kb/TS1591
    (iPhone, iPad, iPod touch: Device not recognized in iTunes for Mac OS X)

  • IPod Touch will not sync my newest Photo Albums, or Faces

    My iPod Touch will not sync my newest Photo Albums. It will not show the newest photo albums, or any faces in the iTunes however both are seen in iPhoto. HELP!

    Assuming a PC, sart here:
    iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows

  • My new ipod touch will not sync to my dlink.

    My new Ipod touch will not sync to my dlink.  My two laptops, and Ipad are already on.  I have tried resetting and still it will not sync.

    What happens when you try to connect to the Wi-Fi? Any error messages? Have you tried a hard reset of the iPod?  To do this, press and hold both the Sleep/Wake and Home buttons together long enough for the Apple logo to appear.
    Otherwise, work through the remaining troubleshooting suggestions in this Apple support document.
    iOS: Troubleshooting Wi-Fi networks and connections
    B-rock

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