Ipod touch will not turn on and will not connect to computer!

Help please!  I accidentally dropped my ipod the other day (it has dropped before and not been a problem) and now it won't turn on or connect to a computer.  I have googled it and tried everything!  It is still under warranty but unfortunately the warranty doesn't cover accidents. Any suggestions?? 

- Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic. It could be that the water corroded the contacts so try to clean any corrosion from them.
- Then charge overnight and try what you did before
If still does not work:
Apple will exchange your iPod for a refurbished one for $99 for 16 GB 5G and $149 for the other 5Gs.. They do not fix yours.
  Apple - iPod Repair price
You can do it at an Apple store by making an appointment:
Apple Retail Store - Genius Bar
or send it in to Apple. See:     
Service Answer Center - iPod

Similar Messages

  • My Ipod touch has a blank screen and will not turn on. I have chaged it for a hour and tryed troubleshooting but nothing works. i need help getting this to work

    My ipod touch has a black screen and will not turn on. i have charged my ipod and tryed troubleshooting but nothing seems to work. what can i do to have my ipod turn on again?

    See Here...
    Frozen or unresponsive iPod touch
    Try this First... You will not lose any Data...
    Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
    Wait for the Apple logo to Appear...
    Usually takes about 15 - 20 Seconds... ( But can take Longer...)
    Release the Buttons...
    http://support.apple.com/kb/ht1430

  • TS2771 My ipod touch gen 2 does not turn on and will not let me charge it.

    My ipod touch gen 2 does not turn on and will not let me charge it.

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar

  • I pod touch will not turn on and will not charge - just died - did not drop or spill water on it - HELP

    I pod touch will not turn on and will now not charge - just died - did not drop or spill water on it - HELP.  When I plug it into I-Tunes it says the IPOD is in recovery mode

    Have you tried to restore the iPod via iTunes on the computer? See the restoring topic on:
    iTunes: Backing up, updating, and restoring your iPhone, iPad, or iPod touch software
    If not successful, what happens when you try to restore the iPod?  Any error messages?

  • My iPod Touch power button is stuck and will not pop back up. My iPod Touch Repairs and Service Coverage is still active, Does that mean I can get a new iPod Touch?

    My iPod Touch power button is stuck and will not pop back up. My iPod Touch Repairs and Service Coverage is still active, Does that mean I can get a new iPod Touch?

    Apple will most likely exchange it. The one you receive will be refurbished.
    Basic troubleshooting steps  
    17" 2.2GHz i7 Quad-Core MacBook Pro  8G RAM  750G HD + OCZ Vertex 3 SSD Boot HD 
    Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101
     In Memory of Steve Jobs 

  • My ipod touch is in dfu mode and does not want to turn on.

    my ipod touch is in dfu mode and does not want to turn on.

    What happens when you connect the iPod to your computer and restore viia iTunes?

  • Hi, I wonder what to do because my ipod touch 5 wish neither open and do not want to load. I really wonder what to do, please help me? : $

    Hi, I wonder what to do because my ipod touch 5 wish neither open and do not want to load. I really wonder what to do, please help me? : $

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • So my ipod touch won't turn on and I've tried to reset it but nothing i do seems to work. Also, I can't even get the Apple Logo to appear. It really won't start. what can i do?

    So my ipod touch won't turn on and I've tried to reset it but nothing i do seems to work. Also, I can't even get the Apple Logo to appear. It really won't start. what can i do?

    try pressing and holding the Sleep/Wake button and the Home button at the same time for at least ten seconds, until either the Apple logo or battery symbol appears.. this worked for me when my ipod touch didnt turn on or show the apple symbol.. hope this helps

  • HT1320 I have a new IPod Touch 5G, 32 gb and suddenly it will not turn on, and will not restore using UTunes.  Any help appreciated.

    I have tried many times to restore my  new IPod Touch 5G in I Tunes and it will not allow me to do it.  My Ipod will not turn on at all even when on a fresh charge.  Only displays the arrow leading up to ITunes logo.  I have tried the method of holding the home button and on button and this does not work.  Any help appreciated.
    My I Pod was working fine until the day I updated the software to 6.0.1.

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar

  • Ipod touch was working, shut down and will not power up

    Ipod was working. Went dead and will not power up. The unit was charged. I connect it to a charger and I get nothing. Tried the power and home button combo but the unit is not responding. It is less than 6 months old

    Try restoring the iPod via iTunes on your computer.  If iTunes does not see the iPod:
    - place the iPod in recovery mode.  See:
    iPhone and iPod touch: Unable to update or restore
    - If not successfull, try placing the iPod in DFU mode:
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

  • Ipod does not turn on and is not recognized in Itunes and computer

    For some reason, one day, my ipod nano 4th generation just stopped working. On the device manager, I can see that the apple mobile USB driver is installed but it is not listed as an external hard drive on my computer. When I plug my ipod in, I have to push the top and the middle button together until it makes the sound when the computer recognizes a new USB. Then, it keeps saying 'waiting for ipod' and I eventually get a 1601 error message. I've tried everything, and it doesn't work at all. do you guys know how to fix this? This is just making me angry and furious.

    I have the same problem as from this morning my ipod nano just won't turn on and when I plug into computer its recognising an external hard drive but NOT syncing with itunes....Its just gone completely dead!!! Can anyone help?

  • Ipod touch will not turn on and is not reading in the usb port

    ipod touch will not turn on or connect to my computer

    I just had a similar problem and tried all of the reboot techniques with no success. I knew it had to be a connection issue inside the iPod, and grasping at straws, I sprayed a little WD-40. I dried it off and let it sit overnight. Today at lunch I plugged it in to my wall charger and it began charging.
    ***FYI I know they don't recommend spraying WD-40 on your iPod, but it was a last resort for me. I was at the point of paying to send it in for repairs or throwing it away. I wouldn't try this unless you are ready to throw yours away too.

  • HT201263 My 4th gen ipod touch is 6 mos old and will not turn on

    My 4th gen ipod touch is 6 mos old. Tried to turn on today and nothing.  Plugged into computer held down sleep/wake button and plugged into computer with usb.  Nothing.  It has not been dropped or bumped.  It has been stored as I don't use it often only to play music on spotify thru internet.  I probably haven't used this ipod more than 20 times.  Any suggestions?

    - After being connected to a charging source for at least an hour see if placing the iPod in Recovery mode will allow a restore.
    - If not successful time for an appointment at the Genius Bar of an Apple store.

  • My ipod touch, of only 2 days , will not turn on and will not charge

    I purchace my I pod touch on friday, everything seem to work fine until last night. now it will not turn on or charge.

    Try:                           
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable
    - Try on another computer                            
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
      Apple Retail Store - Genius Bar                              
    and
    Not Charge
    - See:      
    iPod touch: Hardware troubleshooting
    iPhone and iPod touch: Charging the battery
    - Try another cable. Some 5G iPods were shipped with Lightning cable that were either initially defective or failed after short use.
    - Try another charging source
    - Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
    - Make an appointment at the Genius Bar of an Apple store.
    Apple Retail Store - Genius Bar                          

  • Ipod touch 2g will not turn on and is not recgonized.......HELP ME!!!!!!

    hi my ipod touch 2G is the same i was playing ironman and it just froze on the loading screen and then about 5 minutes later it shut off and will not turn back on, i plug it into my computer, a windows xp, and it says that the device is not recgonized and that it has malfunctioned!!!!!!!!! HELP ME PLEASE!!!!!!!!!!

    Hi cfoose,
    Try the general troubleshooting tips in this article: http://support.apple.com/kb/HT1575#faq3
    If the issue persists, the iPod may need hardware repair. Just request repair online, make a reservation to have a Genius at a local Apple retail store take a look at it, or call AppleCare.
    https://selfsolve.apple.com/GetWarranty.do
    http://www.apple.com/retail/geniusbar/
    iPod, iPhone and Mac technical support: 1-800-263-3394
    -Jason

  • My 5th gen ipod touch dropped face down (with case) and now it will not turn on and is not recognized by my PC.  Can anyone help me? I had alot of videos and pictures on it and don't want to loose them.

    Last week my 5th generation ipod touch dropped face down onto the ground.  When picked up the screen was black and did not turn back on.  I tried to connect it to the laptop but it did not recognize the ipod.  Also when it is plugged into the laptop the area by the camera gets warm like it is charging.  But still has a black screen.  I've tried to reset and count to 10, but nothing happends.  Is there anything that can be done to fix this?  Or is it completely dead?  Somebody, anybody please help. 

    Try:                                               
    - iOS: Not responding or does not turn on           
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable              
    - Try on another computer                                                       
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar                                     

Maybe you are looking for