Ipod touch will not update from IOS version 6.1.3 to IOS version 7

Are the previous ipod touch devices not compatible? An ipad the same age updated just fine.

Only the iPod 5th generation can update to iOS 7. If you have an earlier model then you cannot update to iOS 7.

Similar Messages

  • HT201210 My ipod touch 2 gen will not update from IOS 4.2.1

    My Ipod 2Gen will not update from IOS 4.2.1 keeps saying this is the most up to date software. Does the 2 Gen Ipod not allow anything higher than 4.2.1. HELP PLEASE!!!!

    iOS 4.2.1 is the highest supported iOS version for the iPod Touch 2nd Generation.

  • IPod Touch won't update from iOS 3.1.3 to iOS 4

    My second generation IPod touch won't upgrade from iOS 3.1.3 to iOS4. Everytime I plug it into the computer it tells me there's an update. I'll click theupdate and it will start backing up my files but it never gets beyond this point. What is the best way to fix this?

    The following lists the common error messages and their resolution.
    iTunes: Specific update-and-restore error messages and advanced troubleshooting
    Without more information that is all we can do. You can make an appointment at the Genius Bar of an Apple store.

  • Ipod touch will not update!

    My ipod touch will not let me update to the most current software or even restore my ipod to factory settings. It will let me download, but when it is done and ready to install I get a message "There was a problem downloading the ipod software. The network connection timed out. Make sure your network settings are correct and your network connection is active, or try again later." Does anyone know what this means? I never seemed to have a problem until I downloaded that January update a few months ago.
    I even tried reinstalling itunes but that did not help. Any help or suggestions are appreciated

    Hi Ed, and a warm welcome to the forums!
    I think you'd have far better luck in the iPod touch section, or maybe the Windows part...
    http://discussions.apple.com/category.jspa?categoryID=221
    http://discussions.apple.com/category.jspa?categoryID=150

  • My ipod touch will not update pass version 3.1.3 why!!!!????

    Ipod will not update pass version 3.1.3. I don't know why it keeps telling me that my ipod has no updates available but this is not the recent version. HELP

    .... lol Thanx! That sucs......

  • My iPod Touch will not update... Please help me!

    I have an iPod Touch 8gb model MC540LL and it will not update.  My iTunes program is 10.6 but every time I attempt to download and update the iPod I get the same message "The network connection could not be established." I've tried almost everything I know, even resetting the iPod's factory settings, but that won't work either, it recieves the same infernal message.  Does anyone have any idea what could be happening?
    Oh!  And the iPod acts like it no longer has iTunes on it.

    If not successful also try changeint he DNS. See.
    iOS 5 update issues  "Network...: Apple Support Communities
    Howevr, it could be just a server problem overy which you can do nothing.

  • Does anyone know why my 2nd gen iPod calendars will not update from my Macbook pro starting as of Oct. 20, 2012? I tried restoring to factory settings and genius's did DFR type restore....no results.

    As of Oct 20, 2012, my calendars will not load from my Macbook Pro to my iPod. Tried resetting to factory settings and installing just my work calendar... unsuccessful. Genius at my Apple store tried a DFR (?) type reset... still no calendars. All other functions of the iPod is working fine. Any suggestions?

    10.8.2.  And I have been keeping up with updates, but I thought they all involved fixes to Logic Pro and Aperture (but there may have been an update to OXS...is there any way to see when fixes were released?) The Genius's at our store were stumped and told me to contact Apple.... but without Apple care, I will be charged a fee.... and my iPod is in pristine shape. Is there a way to request Technical support for a problem they are possibly causing?

  • 3rd generation ipod touch will not update

    Hi,
    My daughter has a 3rd generation ipod touch.  It will not update.  Does anyone else have this issue?  Any solutions?

    My sister ipod is doing the same thing.

  • HT201272 My ipod touch will not update a paid app---Strange Rain. using version 4.2.1. How can I get this installed and updated?

    I have updated to the supposed newest version for my touch.
    But it still will not sync and update my Strange Rain app.
    How can I get this back?

    According to the product description the latest version of this app requires ios 4.3 or later.
    You would have to use your copy of the older version.

  • My ipod touch will not update or restore

    So everytime i try to restore or update my Ipod Touch 4th gen 4.3.2 to 5.1.1 it says The Ipod could not be restored. An unknown error occured (3194). I looked up the error and did everything it said to but i still get the same error.
    Any help?
    Thank you

    So you did evething here:
    This device is not eligible for the requested build: Also sometimes displayed as an "error 3194." If you receive this alert, update to the latest version of iTunes. Third-party security software or router security settings can also cause this issue. To resolve this, follow Troubleshooting security software issues.
    Downgrading to a previous version of iOS is not supported. If you have installed software to perform unauthorized modifications to your iOS device, that software may have redirected connections to the update server (gs.apple.com) within the Hosts file. First you must uninstall the unauthorized modification software from the computer, then edit out the "gs.apple.com" redirect from the hosts file, and then restart the computer for the host file changes to take affect.  For steps to edit the Hosts file and allow iTunes to communicate with the update server, see iTunes: Troubleshooting iTunes Store on your computer, iPhone, iPad, or iPod—follow steps under the heading Blocked by configuration (Mac OS X / Windows) > Rebuild network information > The hosts file may also be blocking the iTunes Store. If you do not uninstall the unauthorized modification software prior to editing the hosts file, that software may automatically modify the hosts file again on restart. Also, using an older or modified .ipsw file can cause this issue. Try moving the current .ipsw file, or try restoring in a new user to ensure that iTunes downloads a new .ipsw.
    Error 3194: Resolve error 3194 by updating to the latest version of iTunes. "This device is not eligible for the requested build" in the updater logs confirms this is the root of the issue. For more Error 3194 steps see: This device is not eligible for the requested build above.
    http://support.apple.com/kb/TS3694#error3194
    Then try another computer.

  • My IPod touch will not update, My IPod touch will not update

    I have tried to download the most recent update to my IPod touch, and every time I receive an error message. The update will start to download and then less than halfway through the error message pops up and the download stops.  Not having my iPod updated is preventing me from re-downloading songs that did not apparently download the first time. These songs play in my iTunes on my computer, and even though I have synced my iPod a few times, the songs will not transfer.

    Maybe if you told us what the error message says, we could help.

  • Brand New iPod Touch will not update or restore.

    Ok this is getting really annoying.  I have tried to update my Ipod touch and I keep getting the same message: The iPod "xxx " Could not be updated.  This device isn't eligible for the requested build.  So after all of that i tried to restore my iPod and i recived the message The iPod " " Could not be Restored.  This device isn't eligible for the requested build.  My Ipod is brand new and is not jail broken.  Please can someone tell we what is going on.  this is the most problems i have ever had with a apple product.

    ckoury,
    Make sure you are running the latest version of iTunes.
    http://support.apple.com/kb/TS3694#error3194
    B-rock

  • IPod Touch Will not Update or Restore

    Just the other day I bought a iPod Touch. I went to install the 2.0 update and it comes up saying "there was a problem downloading the iPod software to the iPod. "(the name of my iPod)". An Unknown error occurred. (-23). It also does this when i try to do a restore. This is the second iPod i have owned to have this error. I spent hours on the phone with apple techs and they have no idea. Also both iPods that have had this problem were sync'd to separate computers. I have uninstalled an d re-installed itunes multiple times. The First computer was XP and this one is on Vista. Anyone got any ideas!

    I'm in the same boat and I've been searching through here (while taking breaks from downlaoding, restarting, etc of course!) but nothing has helped.
    When I plug it in, itunes immediately says it detects it's in recovery mode. Then the ipod tells me to plug it in (it already is and I know the port works)It spends forever "extracting the software," "preparing ipod for restore" with the logo, where it freezes or I get error 13 or 6 or 2301. It won't let me restore. everytime I plug it into the comp, it turns on with a picture teling me to plug it in. Then when it's not plugged in, I just get the apple logo, if I'm lucky.
    I ran the diagnostic and everything looks like it's working.
    i haven't even downloaded apps or anything.

  • First Gen iPod Touch will not update to 2.2

    Hi guys, having a major issue here with this 2.2 update from Apple. I have a 16GB 1st Gen iPod Touch and am running Windows Vista Home Premium along with iTunes 8.
    When I click to update my software from 1.5.1 to 2.2, it goes through the whole process, but when it should finish, it says "Update could not be completed, Error 14." I then try to restore the iPod, it won't do that either. The iPod gets stuck on the screen showing the iTunes w/usb cable picture.
    Any help on this?

    You can try this: http://support.apple.com/kb/TS1275
    Beyond that if you are near an Apple Store you might make a Genius Bar appointment.

  • My Ipod touch will not update.

    I have not had an opportunity to update my Ipod touch for some time and have now come to try. However it will not allow me. Everything goes well, it backs up and downloads everything until it suddenly comes up saying "The iPod ----- cannot be restored at this time because the iPod software update server could not be contacted or is temporarily unavailable" This has been occuring for about 3 weeks now. Any ideas?

    Try:
    iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server

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