Ipod touch with 2.0 won't connect to 4.11 with itunes 7.7

like many others, once i updated to itunes 7.7 and downloaded 2.0, my ipod touch stopped connecting to itunes on my computer. I followed all of the instructions available and went to the mac store, they told me to reinstall 10.4 then upgrade and reinstall 7.7 which i did, and it still gives the same error message.
"iTunes could not connect...(0xE8000001)"
WHAT'S THE PROBLEM!

here's some more info. when i went to the mac store, they plugged my ipod in and it almost instantly responded like it had 2.0. Also when trying to restore my ipod it successfully although very slowly went through the whole process until a certain point, and now it just has the [usb => itunes] screen.
So what we've learned is that it has nothing to do whatsoever with the USB cord or the usb 2.0 hardware that was installed in my Sawtooth G4.

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