Ipod touch with white non responsive screen. Help

My son's Ipod touch was frozen and we rebooted it but that didn't help so I plugged it in to itunes and it now has a white screen and it wont do anything. Can anyone help with this?

- Try resetting the iPod and then connecting the iPod to your computer.  If it appers in iTunes restore the iPod via iTunes on the computer.
Reset iPod touch:  Press and hold the On/Off Sleep/Wake button and the Home
button at the same time for at least ten seconds, until the Apple logo appears.
- If it did not appear in iTunes, place the iPod in recovery mode and then try to restore the iPod.  For recovery mode see:
iPhone and iPod touch: Unable to update or restore

Similar Messages

  • I want to bring over music from my iTunes library on iMac to an ipod touch with another apple id. please help

    I want to bring over music from my iTunes library on iMac to an ipod touch with another apple id. please help. Is this possible. In former versions of itunes this was posible. I can't find the solution is iTunes 11

    Perhaps those apps require a newer version of iOS than is compatible with your iPod.

  • TS2446 How do I unlock my daughters iPod touch with no computer? Please help!

    HOw do I unlock my daughters iPod touch with no computer? Please help me!

    If she set up Find My iPod on it before this happened, follow the instructions listed under "If you don't have access to a computer" here: http://support.apple.com/kb/HT1212.  Otherwise, you would have to use a computer to restore it by following one of the other two solutions listed at the bottom of the article.

  • Ipod touch with white screen need help

    what would cause a white screen on my ipod touch 4th gen ?? i would like to know i have already tried to reset it and it has not worked. I also restored it and every thing works but the screen its always white. i need some help please!

    If you restored to factory settings/new iPod via iTunes (Not via Settings>General>Reset>Erase all Content and Setting) and still have the problem that indicates a hardware problem.
    Make an appointment at the Genius Bar of an Apple store..
    Apple Retail Store - Genius Bar

  • HT1212 Ipod touch with white screen

    My little brother was playing my ipod and now its got millions of seconds before i can access my ipod. Now tho the screen is white with static horizontal lines going across the screen, no pictures nothing so when i plug it into itunes, itunes ask for the passcode but i cannot see anything. What should i do?

    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Wrong passcode results in red disabled screen                         
    If recovery mode does not work try DFU mode.                        
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings        
    For how to restore:
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: How to back up     
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload most iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store        

  • IPOD TOUCH WITH WHITE SCREEN

    Connected my son's new ipod touch 8gb and the screen came on fine. He went to download an app and now the screen is white. Did the rest with sleep/home button-apple logo comes up then goes back to white screen. Swear I am through with buying electronics on Xmas-any ideas? Thanks

    same here!!!
    my iPod Touch heats up, I've been trying to take of the case and connect it to 2 different computers but the computer don't recognize it, I tried to power it off, to do hard reset but the device not responding.
    is there a solution for this problem?
    iPod touch 4th, iOS 5.0.1
    here is a image of my device's screen.

  • 3rd Generation iPod Touch with white.

    i have a 3rd generatin ipod touch and it has a white screen. what do i do with it?

    Let the battery fully drain. After charging for at least an hour try again.
    If still not successful that indicates an hardware problem and an appointment at the Genius Bar of an Apple store is in order.

  • Found ipod touch with locked screen

    I found an 8GB iPod touch with a locked pw screen.
    I would like to return to owner or restore to use.
    i tunes does not see the ipod when connected.
    any ideas????

    Mac Medic ([email protected]) wrote:
    Yes, I live in Oshkosh. I'm afraid your chances are slim to none on recovering it.
    Basic troubleshooting steps  
    17" 2.2GHz i7 Quad-Core MacBook Pro  8G RAM  750G HD + OCZ Vertex 3 SSD Boot HD 
    Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101
    Did you find the rightful owner for the ipod you found? I hope you did!  I was just hoping the one you found was my daughter's.

  • I have the ipod touch 4th generation and the screen is white, i was going to charge it and it turned white. I have tried to reset it but the apple logo will not show up and it will not turn on! i just got it for christmas... can you please help?

    i have the ipod touch 4th generation and the screen is white, i was going to charge it and it turned white. I have tried to reset it but the apple logo will not show up and it will not turn on! i just got it for christmas... can you please help?

    The way I did it was I got the free app sync:stream from the App Store and then added my ipod to my ps3's Bluetooth devices. Then went to audio settings and set output and input to 'Skaggs iPod' you then open the app and it will be listed under music as a media service. You then go to all tracks and click copy (press triangle) it will then begin to copy all of your songs onto your ps3 via Bluetooth. I haven't tried but I assume the same can be done with photos. I hope this was helpful reply if you have any questions :) good luck

  • My ipod touch will not work the screen is black with a small white circle/wheel in the middle of it no matter which button i press and hold nothing happens

    My ipod touch stopped working. The screen is black with a small white circle/wheel with ridges/teeth in the middle of the screen. No matter what button is pressed and/or held nothing happenes. Can anyone assist me?

    Try the remaining items of:
    iOS: Not responding or does not turn on
    If not successful and you can't turn the iPod fully off, let the battery fully drain. After charging for at least and hour try again.
    - If still problem time for an appointment at the Genius Bar of an Apple store.

  • TS2771 My Ipod touch displays white lines across the screen.  I've turned it on and off but still shows up HELP!!!

    My Ipod touch displays white lines across my entire screen.  I've turned it on and off and it still hasn't cleared up.HELP!?!

    Try the standard fixes:
    - Reset. Nothing is lost
    Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Restore from backup
    - Restore to factory defaults/new iPod
    If you still have the problem that points to a hardware problem and an appointment at the Genius Bar of an Apple store is in order.

  • I Have Purchase ipod touch with ios5 . while create apple id  the none option in Payment Method dose not Apper . I dont have any visa or mastercard . plese help ?

    I Have Purchase ipod touch with ios5 . while create apple id  the none option in Payment Method dose not Apper . I dont have any visa or mastercard . plese help ?
    How Shold I Proceed

    Hello JadeGirl13,
    Thanks for using Apple Support Communities.
    Please see the support article below that explains why you may not be able to select none as a payment type.
    Why can’t I select None when I edit my Apple ID payment information?
    http://support.apple.com/kb/TS5366
    Take care,
    Alex H.

  • Ipod touch has white  screen and not responsive

    ipod touch has white screen and not responsive, pls. suggest solution

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • 3rd generation ipod touch has white screen with lines going down. Can't access anything. Any ideas?

    My 3rd generation ipod touch has white screen with lines. Can't access anything. Any ideas?

    Have you tried connecting the device to iTunes in recovery mode and restoring it? See this article for instructions on getting your iPod into recovery mode.
    iOS: Unable to update or restore
    B-rock

  • My screen on my ipod touch went white...help

    My screen on my ipod touch went white...Help Please.

    See  Display Shows White Screen Here  >  http://support.apple.com/kb/TS2771
    If no joy... Try letting the Battery Fully Drain... Then Charge the Device for at least 30 Minutes...

Maybe you are looking for