IPod touch won't charge and iTunes won't reconize it

Hi, I have an iPod touch 4th generation and it's white and iTunes doesn't recognize it and it won't charge at all while it is on but when it if off it slowly charges, this has happened to two of my h generation iPod touches and on neary if not the same

See:
iPod touch: Hardware troubleshooting
- Try another cable
- Try another charging source
- Look at the dock connector on the iPod. Look for abnormalities like bent or corroded contacts, cracked or broken plastic.
- Make an appointment at the Genus Bar of an Apple store.
Apple Retail Store - Genius Bar

Similar Messages

  • How can I resolve iPod Touch 4th gen charging and iTunes connection issue?

    I have an iPod Touch 4th generation and the other day it stopped charging.  When I pug it in, it appears to be receiving a minimal charge to keep it alive, but isn't restoring the battery life and doesn't show that the battery is accepting the charge.  After plugging it in for a day, the battery was only partially charged to approximately 20%.  I've tried several USB cables and different plug-ins to no avail.
    Then I tried to connect it to the computer and iTunes doesn't recognize it.  I've tried uninstalling and reinstalling the Apple Device Manager and iTunes software, and resetting the iPod.  I've also tried holding the sleep and home buttons at the same time while connecting the iPod to the computer with iTunes software open.  Nothing seems to work.  I have other iPods/iPhones that connect to iTunes without issue, so it is isolated event with this iPod Touch.  I was hoping to restore the iPod to its original settings to see if that would do the trick, but am unable to figure out how without iTunes.  Any suggestions?  help! 

    Not Charge
    - See:      
    iPod touch: Hardware troubleshooting
    - Try another cable. Some 5G iPods were shipped with Lightning cable that were either initially defective or failed after short use.
    - Try another charging source
    - Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
    - Make an appointment at the Genus Bar of an Apple store.
    Apple Retail Store - Genius Bar
    and/or
    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • My ipod touch is not working and it won't connect to itunes either what do I do? HELP PLEASE!!!

    My ipod touch is not working and it won't connect to itunes either what do I do? HELP PLEASE!!!

    My ipod touch is not working and it won't connect to itunes either what do I do? HELP PLEASE!!!

  • I have an Iphone 3g and i can't turn on, but if i plug it on the Iphone charger i can see the Apple Logo but it quickly disappears(Apple Logo SOD)  When I connect it to the computer it won't charge and it won't turn on

    I have an Iphone 3g and i can't turn on, but if i plug it on the Iphone charger i can see the Apple Logo but it quickly disappears(Apple Logo SOD)  When I connect it to the computer it won't charge and it won't turn on, I tried DFU mode and it doesn't work. I tried STABBING IT(lol, it works sometimes) and i doesn't work again. If i can't connect it to the computer i can recover it but i know that it still works. WHAT SHOULD I DO!!!!!

    http://reviews.cnet.com/8301-19512_7-10115048-233.html
    http://support.apple.com/kb/TA38633
    Apple suggest a removal and re-install of iTunes to get over the 1601 / 1602 error message.
    Other sites suggest trying a different USB socket… direct to the PC / Mac not a hub.
    edit to add usb info.

  • I've just updated my iPhone to the new iPhone OS and now it won't work and iTunes won't recognise that it's there.  I've uninstalled iTunes and reinstalled twice and it's not working.  Please help.

    I've just updated my iPhone to the new iPhone OS and now it won't work and iTunes won't recognise that it's there.  I've uninstalled iTunes and reinstalled twice and it's not working.  Please help.

    I have not had wifi since November when I upgraded to the newest IOS version.  I called the Apple help line and they told me some things to do and I tried them all and they worked for a few hours and then wifi shut off again.  I kept doing what they told me and it worked for a couple more days and then I could never turn it on again.  My blue tooth doesn't work either.  I had to actually increase my data usage with AT&T becuase of this.  When I did that in December I went to the Apple store and was told that it is a hardware issue and since my phone is out of warranty I would have to pay for a new phone because they could not fix the issue.  My upgrade isn't up until June 2014 so not only do I have to wait for the upgrade and I am not paying for a new phone but I have to pay $10 plus extra a month on my cell phone bill because I was going over on my Data!!!  I have been beyond upset about this and Apple is not doing anything about this nor did they offer up some way to resolve the issue because obviously it is not just some rare incident if several people are having this issue.  Who knows how many people out there have had this issue and have not said anything about it.  Now there is a newer update that I can't do because it requires wifi in order to download.
    June can not get here fast enough and I may not go back to Iphone after dealing with this for so long with no help from Apple.

  • My ipod touch is not charging and no power

    My ipod touch is not charging and has no power.How can I solve this problem?

    That symptom is covered here:
    iPod touch: Hardware troubleshooting

  • No Computer Will Reconise My Ipod Touch 2nd Gen. And Itunes Wont Download On My computer..

    ok so since about 2 weeks ago i have not be able to use my ipod touch. my cord broke and it died. took about 5 days for my cord to come in the mail.but when i got it my ipod wouldnt charge, or sync to my computer. i spent all day searching the web for answers. i uninstalled itunes 3 times, yes i checked apple mobile, spoted it started it restarted it. shut down my computer lots of times, used different usb ports and nothing. all i get is "This Usb Has Malfuctioned" i tried installing the drivers, but i got code 10 from windows and they wouldnt install. ive tried two other computers but i didnt have access to the adminastor account so i couldnt mess with any drivers. i force resotred it but when i plug it in nothing happens. and now i cant download itunes. everytime i try it freezes my computer and shuts down. so with no itunes i have no drivers and with no drivers i have no ipod. so does anyone know how to fix this or has had this problem before, because i have tried everything.

    Did you try to remove all Apple related software and reinstall iTunes after that? This should give you all the needed drivers back. Removing iTunes, QuickTime, and other software components for Windows Vista and 7
    Does your iPod charge if you're using the adapter?
    Did you check your security software settings as well? iTunes for Windows: Troubleshooting security software issues

  • My sons Ipod touch would start charging and then the screen turns white and it freezes.  I am trying to figure out how to reset it, but it is not letting me.

    My son's ipod touch is not charging because the screen turns white and it freezes up.  Trying to reset it and figure out the problem but don't kno what to do.

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
      Apple Retail Store - Genius Bar

  • 4Gen iTouch won't upgrade, and iTunes won't either. HELP!

    My 4gen iTouch and iTunes won't upgrade and download. When it finishes iTunes says:
    The network connection has timed out.
    WHAT DO I DO?!?!!?!? thank you

    Try disabling the computer's security software during the download and update.

  • Why is my ipod keep showing the charger and itune thing

    why is my ipod keep showing the charger and the itune thing

    Do you man the iTunes icon and USB cable icon?
    Or is the charging indicator show here:
    http://support.apple.com/kb/HT1435

  • IPod Touch not recognized in Windows & iTunes won't start unknown error -50

    I have been trying to fix a connectivity issue with my iPod touch for almost 6 hours now. I've read all over the iPod Touch forums and none of the solutions worked for me. I've installed and uninstalled iTunes multiple times and nothing seems to work.
    Also, earlier this evening iTunes was working but it wouldn't recognize my iPod touch although it would charge. Now that iTunes won't start I'm also having problems with charging my iPod and at no time, was my iPod ever recognized in 'My Computer'.
    Someone please help! I'm at my wits end without being able to use and update my iPod. All help/insight/suggestions are appreciated and thanks in advance!

    AppleNEve wrote:
    I double checked to make sure that the cable is not faulty and it's working perfectly.
    how did you test that ?
    anyhoo, you might want to give this a shot:
    +Hi, All,+
    +It works now, It suddenly stopped detecting due to unknown reasons, but try these steps.+
    +Restart the device without connecting to your pc and+
    +Connect to pc and restart again, I did this 2 times and it was recognized and its working fine.+
    +Best of luck.+
    here's the original thread: http://en.kioskea.net/forum/affich-17997-ipod-not-detected
    if still no joy, it could be that your Touch is a goner. if it is still under warranty, you should plan a trip to the nearest Apple store.
    JGG

  • AFTER OS3 UPGRADE, 2GEN IPOD TOUCH HAS NO AUDIO and APPS WON'T OPEN

    I installed iTunes 8.2 last week. Today I upgraded my 2gen iPod Touch to OS3 and there is no audio for songs purchased through iTunes. Songs that I have ripped from CDs have audio. Podcasts have audio. Songs I purchased from iTunes are not yet DRM free (I haven't paid yet to do so), so is this something about DRM or a OS3 problem?
    Also, apps (from the store) icons appear on the iPod, but will not open when tapped.
    I have done reset and restore. Any thoughts would be appreciated. Hope I won't have to wait for Apple to fix this. Thanks for your help.

    I actually just had a call with an apple IT person - he had me go to "settings" on my touch, and reset, then "reset all settings".
    my volume bar came back and it is now working with all my speakers, in the car, headphones, etc.
    hope this helps.

  • Hi! I have an iPod Touch 2nd Generation videos in iTunes won't copy?

    Hello! I have an iPod Touch 2nd Generation, and I've been trying to put some videos on it, but whenever I try to sync it with my videos on iTunes, I get a message that says ''__' Was Not Copied to the iPod "__'s iPod because it cannot be played on this iPod'. Any help out there? I've tried exporting the file from QuickTime as the iPod/iPhone version, but it still won't play on my iTouch when i sync it from iTunes. I would try using a third party video converter to make it hte correct format for this old iTouch, but I don't even know what the correct format is! The software version is 4.2.1. Any ideas? Thanks in advance!

    If it is an iTunes purchase you should be able to download the SD version.
    Downloading past purchases from the App Store, iBookstore, and iTunes Store
    If non-DRM protected you can use a progrm like HandBreak
    http://handbrake.fr/

  • My iPod Touch is not charging and will not sync with itunes

    My Ipod touch was feeling really hot and then all of a sudden the screen turned white and started flashing with my apps still open but faded and unaccessible. My screen was a blurry like it looks on tv when you lose connection. Then the ipod kept making the charging noise over and over again and wouldn't charge. It then turned off. Then it put itself on the needs to be charged symbol but it was flashing and then it stopped showing up. I have tried everything-youtube, dfu mode,( it wont even sync to itunes) and it still wont turn on after hours of charging. The screen has been black for hours now. I hope somebody can help me. Thanks.

    Let the battery fully drain. After charging for an hour try a reset (both buttons) and connect to computer and try to restore. If screen is still white you very likely have a hardware problems.

  • Ipod touch does not charge and sync/appear in Itunes or on my computer - But will charge when plugged into the mains?!

    Hi
    I have a IPod touch 32GB, but im having a few problems with it.
    When i plug it into the computer its doesn't charge or appear in ITunes and 'my computer'.  However when i plug it into the mains it charges!
    Any idea what's happening the my iPod?!   Any help to save my precious iPod would be very helpful!

    If the cable works from a wall charger, then I'd try a different USB port, verify your USB ports support USB 2.0 (may be a setting in BIOS), or try a different computer...
    For the last test, if the computer has iTunes installed, DO NOT SYNCH your iPod!!!

Maybe you are looking for

  • Installation 4.6 on my laptop with Oracle 8.1.7

    hi there i am new to the SAP and i am trying to install IDES 4.6 on my laptop i am running Windows Advance Server Service pack 4 please guide me or send me some information on how to install IDES 4.6. i am new to i don't have SAP  User ID and passwor

  • How to capture Shipping expenses in Quotation / Order

    Hi Gurus, We are implementing SAP for a logistics company which is involved in providing logistics like moving goods from one place to other place for customers. Which involves import and export of materials. This process involves different cost like

  • How can i pull up my browsing history from a month ago?

    I recently purchased a pair of Oakley sunglasses off of a website around September 12, 2011. The invoice never came through my email, and I have not received them yet! I can't remember the name of the site which is just awful. I tried doing the steps

  • Guys, where are the Creative X-Fi Audio drive

    I just installed vista and I cannot find them in creative's download page? Are they under way?

  • Levels and more.

    Hello, I am here today to ask you what the ranks/levels are on these support communities. If you could provide me with a link or something thatd be great   Also wondering if there is a way to get a signature here. Shananigan