Ipod Touch Won't Connect to Internet Since Using Airport Home Network

I searched the site, but can't find anything that helps (or that I can really understand). I previously had no problems with my Ipod Touch using my home internet via wi-fi. Ever since I upgraded to the newest airport, my ipod won't connect, and I've tried just about everything, but nothing works.
I also have an old PC Laptop that used to connect, but it won't connect to the internet either since I got the new airport.
Thanks for any help you can give me.
Kathy Nelson

How long did you hold the Sleep / Homes buttons for...
Try Holding them for at least 30 seconds...

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I updated my IPOD the other day. Since then it won't connect to the internet. The wifi signal is still being shown, and my pc is using the wifi with no problems. There seems to be a few other people on this forum with exactly the same problem. I've done absolutely everything on the Support page to try to solve this problem, I've reset the Network settings at least twice. Can anyone help? Is there maybe a problem with the most recent Update? If so, what are Apple doing to sort it out? Thanks to anyone who can help.

Some background might help:
- What make/model router are you using?
- Does your router have the latest firmware? (Check the manufacturer's support web page)
- What security type are you using? (None, WEP, WPA, WPA2)
- Does your router use DHCP?
- Have you tried powering off and restarting the router?
If you are connected to the router but can't access the internet then the possibility exists that the DHCP service in your router is not giving you a local network IP address.
To check on this go to:
*Settings > WiFi >* +your network name+
and press the ">" to the right to bring up the connection details.
Report all that you see. If the IP address starts with 169 then the router is not giving a local network IP address and you will not be able to access the internet.

Ipod touch - won't connect to internet

alrighty. i have an ipod touch 4th gen. this morning it worked fine, it connected to my router, and i was able to access the internet and do everything i usually do. i disconnected my ipod from my router so my dad could run a speed test for me. when i went to re-connect, i ran into problems. i can access my network, and i have full signal, but i'm not getting to the internet. all the laptops in the house are fine, other ipods connect, just not mine. it's not a problem with the password or anything like that. i've reset my router, and i've reset network settings on my ipod. help???

It helps a little bit. I managed to bring up the information page for my router and I can see the IP address information and Subnet Mask info etc, but I have no idea what to put in the router box on the iPod or the DNS box. It lists DNS as being 0.0.0.0.0, surely this can't be right? I am so confused.
Message was edited by: Howard's Honey

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See:
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You need iTunes 10.5 or later and that requires OSX 10.5.8 or later.

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My ipod touch won't connect to wifi at home, it use to work just fine, now it keeps telling me my password is wrong, but it can't be wrong because it is the same one I have always used. I also have an IPad2 that belongs to my daughter and it connects with our wifi at home with no problem. But, why is my wifi telling me that my password is wrong. I have tried everything, we have changed the pass word and that did not work. We have have taken security off of our wifi and my ipod touch give me another message, but it won't connect to my wifi at home. Please help... b/c the greatest thing for me is to be able to connect to wifi at home.
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I have even shut down my ipod touch to see if it fixes the lack of wifi connection at home but it keeps telling me my password is wrong. I can connect everywhere else, but not at home. Pls help my.. I need to connect at home. Does it matter if we have othere decives like ipads connected to the same wifi. Because we have an ipad2 and my ipod and up until 1 week ago, we had very little issues keeping both of our devices connected at home. Eitherway the ipad2 is still working just fine on our home wifi, but my ipod touch keeps refuseing to accept the password.
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My Ipod Touch won't connect with my mac powerbook G4... It connects perfectly with windows... It's comes up with "UNKNOWN ERROR" Can anybody help??
Regards Craig

Simple question, Do you have the latest iTunes installed in your Mac?

Two of our ipod touches won't connect to the home wifi. They have done before. All other apple devices connect fine. They can see the wifi devices, appear to try to connect (the circle whirls around) but connection doesn't complete. Ideas?

Two of our ipod touches won't connect to the home wifi. They have done before. All other apple devices connect fine. They can see the wifi devices, appear to try to connect (the circle whirls around) but connection doesn't complete. Ideas please?

I have 2 of them that only connected for a day and then reset network settings and they connected again for a day now resetting network settings does not fix it either. My iphone used to work with my home network but after upgrading to the latest OS which is the same versions as the ipods it no longer works either. Acts the same as the ipods. It would seem that the latest tweeks to the OS is the problem with wifi connectivity.

How to enable a disabled iPod that won't connect to internet

trying to enable my disabled 5th generation iPod touch. I have tried connecting to iTunes on the computer, which I couldn't get it to do anything. I then tried using the "Find my iPhone" website and erased the iPod. However, I got a message that says "This iPod will be erased when it connects to the internet". How do I connect a disabled/locked iPod to the internet/wifi while it is waiting to be erased because it won't connect to internet/wifi?

Disabled
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
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If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
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If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
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If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.

My ipod touch won't connect to the wifi network?

Hello,
My ipod touch won't work upstairs in my house. It is a 32gb 3rd generation and you have to stand close to the router. My family has two other ipod touchs and both of them work up in my room. I need help on how to mak it so my iPod works. I have reset the network settings 5 times and I have restored it once. Neither of them work. I have had it since 2009 and i got the wifi router in February 2011. It worked until March break when I went to my friends house and my iPod wouldn't work unless I stood bside her laptop. there was 3 other iPod touchs that worked fne though. Can I get viruses on my iPod touch?? Please help

Here's how I solved my connection issues (I got this from doing online research):
Manually Configure Your Network: From DHCP tab, tap the STATIC tab at the top. You will be presented with 4 fields to fill in:
Field 1 is the IP Address. This address is for your iPod and it needs to be corret inorder to connect to the network. You need to know the address of your router in order to fill this field in. If you have a home network router, chances are your router address is something like 192.168.1.1 or 192.168.0.1 (you need to find this in your router's manual). Set your iPod's IP address to something like 192.168.X.150 (X= the 3rd number in your router's address).
Field 2 is the Subnet Mask. Most likely, your Subnet mask will be 255.255.255.0 (as long as your router's address begins with 192.168.X.X).
Field 3 is the Router Address. This address is given to you in your router's user manual. Some manufacturers even have it written on the bottom or back of the router itself. Most likely, it will be either 192.168.0.1 or 192.168.1.1 (confirm with your user manual). This address is also called the Default Gateway.
Field 4 is the DNS address. If the above fields are correctly set, these should be determined automatically. However, if they are not, you will need to get this (or these) address(es) from your Internet Service Provider. You may also obtain this information from http://opendns.com (free service).
When I first tried this procedure, I could only receive mail and not send. Later on, I could send but not receive. After a few calls to my ISP (they said they were having problems with the internet) and a lot of entering and re-entering the information, I finally gave up and early the next a.m. I input everything again and all of a sudden I was hooked up!
My ISP never could tell me why I couldn't get a connection.
P.S. The port I used was 25.
Good Luck!

Ipod touch won't connect to computer, windows 7, and itunes, and won't charge on my computer

Whenever I plug in my ipod touch to my computer, NOTHING HAPPENS.There is no "bleep" sound, nothing shows up under my computer, nothing shows up in itunes, and my ipod touch won't even charge. How can I fix this?
I have tried many things to fix this issue, including reading and doing everything listed under "iOS: Device not recognized in iTunes for Windows".
I have:
- deleted itunes and reinstalled it
- reset my ipod touch using the home and power key
- tried fixing drivers
- using a different cord
- using a different computer (my ipod touch won't even show up on any other computer)
etc.
And yet my ipod touch still will not connect to my computer or itunes, and will not charge on my computer. It charges fine in the wall, though.
I have more information that I believe may be integral to fix this issue:
- My ipod touch is up to date with iOS 8.0.2
- My itunes is up to date with version 11.4
- I tried to connect my ipod using bluetooth, and it shows up like this
(other than this, it won't show up on my computer at all)
- After I had updated my ipod touch and itunes and even synced my ipod (which had worked fine), I had then put a facebook app and facebook message app on my ipod touch, which after I had done that the next day I noticed that my ipod touch would not even show up on my computer at all (so I deleted the apps) and yet the problem is still persisting.
- I installed iCloud on both my ipod touch and my itunes
- Other than what I stated, I have not made any changes to my ipod touch.
In my device manager, NO APPLE PRODUCTS/DRIVERS SHOW UP ANYWHERE
The only place that apple mobile device show up at is here -
I've even tried to reset/stop/set to automatic the Apple Mobile Device here, and still it does not help.
Someone please help me. I've provided much information, so some assistance would really be appreciated. If I need to provide more information, please let me know.

You can try going to Settings>General>Reset>Erase all content and setting and then try setting up via iTunes. If still problem then set up via wifi and go to an Apple Store
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: Back up and restore your iOS device with iCloud or iTunes
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store

IPod Touch won't connect or charge AT ALL.

I can't connect my iPod touch to ANY computer AT ALL. This includes Windows Xp, Vista and an iMac with Leopard. They are all running iTunes 7.6.2. I have tried all protocols I've come by so far none have worked. The iPod simply won't connect.
The iPod turns on when it is plugged in but after the home screen comes up nothing happens. No charging, syncing or any type of connection. iTunes and the OS don't acknowledge any type of USB device, even in the Device Manager. Apparently it tries since it powers up when plugged in but thats the extent of the connection. I haven't found any other persons with a scenario like this, please help.

I know you've tried it with other computers, but have you tried it with a different cable? Also have you tried resetting the Touch while it is connected? (Hold down the sleep and go buttons, ignore the power off screen and let go when you see the Apple logo).
If you get the same results after trying this you need to either make a Genius Bar appointment at your nearest Apple Store or send it in for service: http://www.apple.com/support/oss/

My iPod touch won't hold a charge since 1.1.3 update

After the 1.1.3 update, I purchased the iPhone apps for my iPod touch and also added 6 webpage addresses to my home screen. There is two pages on my homescreen. I also added two email accounts, one using yahoo, and one using msn, going through izymail. since the update, my iPod won't hold a charge at all. I haven't really used it yet, but once or twice during the day I check my mail, and other than that it is off. They battery constantly drains, If it is full, it will lose batter life in about a day, just sitting on my night stand turned off. No music or videos are left playing. Is something with the update or my iPod, can I fix it? Oh, I change it from an apple usb wall charger, and I got my iPod at christmas.
Thanks

You say your turning it off does that mean you are holding in the sleep button and sliding the unit off or does it mean you are just locking the unit with the screen off?
If you have the Wifi enabled and only have the IPT in standby mode then this is why it's depleting the battery so quickly. Charge the unit till it's full with the little plug showing and then eject it and turn off wifi and leave the unit in standby overnight and see if the battery depletes at all.
I've noticed that Wifi really ***** the life out of the battery very quickly so give it a try and report back to us.

My Ipod touch won't connect to my home wifi.

Its been a week since my ipod touch can't connect to my home wifi. When I open the wifi, it shows me other wifis around me but my own. I even try resetting network under the ipod setting. It connects to other wifi, such as my school's and starbucks. Once I go home it doesn't show or connect. My router is boardcasting the ssid. and its not blocking my ipod touch's mac address either. I tried everything! Resetting network and turning off my router and modem.

- Try resetting the iPod. Nothing is lost.
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Next try Settings>General>Reset>Reset all Settings.
All your preferences and settings are reset. Information (such as contacts
and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup
- Restore to factory defaults./new iPod

TS1398 my ipod touch won't connect to my wi-fi which is locked,i've tried using the password on the router but it does not accept it,ive phoned talk talk,,,,let's not go there!!!!1

my ipod touch will not connect to my home wi-fi internet which is locked,i've tried using the password on the router but it does not accept it.
i phoned talk talk for advice but unfortunately i would have been as well asking an axe weilding monkey high on cocaine...
appreciate any advice...
thanks.
martin.

thanks for getting back so quickly.when i put password into ipod it comes up with message
"unable to join network"
the router is using AES incription.
my wi-fi is a secured connection WPA2,
i believe i should have WEP or WAP connection for it to work?
i have set up my daughters nintendo 3ds lite to internet no problem using existing connection.
talktalk said they do not support apple ipod touch sytem?
very confusing,particulary as i've bought 3 ipod touch ,,,,mmmmmmm!
thanks again..

My iPod touch won't connect to my airport express.

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The Airport Express works fine with keeping my Macbook Air connected out of range of the Time Capsule.
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Without anymore information try:
iOS: Troubleshooting Wi-Fi networks and connections

Ipod Touch Won't Connect to Internet Since Using Airport Home Network

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