Ipod Touch won't export my Windows Media Player library music automatically

My wife attached her Ipod touch, whilst linked thru her office PC to iTunes and it immediately and automatically started to transfer her Windows Media Player library onto the iPod....we tried the same by attaching my Touch to my laptop but there appears to be something preventing export from Windows MP - can anyone give me any tips as to what it might be and how i can turn it off?
Incredibly its my first ever purchase of an iPod and it was bought in advance of a week's holiday on 3rd April (next week) and i'm gonna be so disappointed if i cant take my music ! HEEELLLPPPP !

do you know what format the songs are in?

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