IPod touch won't slide

iPod touch won't open with slide bar did a reset and a total restore back to factory settings and still won't slide anyone know what's up.

If you've done a restore, and also tried a restore without restoring any of your previous settings, you probably have a hardware issue with the touch screen.

Similar Messages

  • My 2nd gen. ipod touch won't get off the 'slide to open' screen and it won't slide... Shows lock symbol at top.  What do I do to fix it???

    My 2nd generation ipod touch won't get off the 'slide to open' screen and won't let me slide to open.  It shows the lock symbol at the top.  This is my first time to have one so I'm a little lost... Is it fried or is there a trick to unlock and get it open?  Yes, I'm an idiot when it comes to this stuff and I have no manuel to read and learn from.  Someone please help!!!!

    - First try resetting the iPod:
    Reset iPod touch:  Press and hold the On/Off Sleep/Wake button and the Home
    button at the same time for at least ten seconds, until the Apple logo appears.
    - Then try restoring the iPod via iTunes.  First from backup and if problem persists, restore to factory defaults.

  • My iPod touch won't turn off. I tried and the turn off slide button in stuck in the of position, but it's still not turning off. It's been a few days please help!!!!

    My white 4th generation iPod touchs turn of slide button is stuck on off but my iPod won't turn off for some reason and it only shuts off when the battery dies. It's been stuck like this for some time. Please please please help!!!!

    First, try a system reset.  It cures many ills and it's quick, easy and harmless...
    Hold down the on/off switch and the Home button simultaneously until the screen blacks out or you see the Apple logo.  Ignore the "Slide to power off" text if it appears.  You will not lose any apps, data, music, movies, settings, etc.
    If the Reset doesn't work, try a Restore.  Note that it's nowhere near as quick as a Reset.  Connect via cable to the computer that you use for sync.  From iTunes, select the iPad/iPod and then select the Summary tab.  Follow directions for Restore and be sure to say "yes" to the backup.  You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod.  Again, say "yes."
    Finally, if the Restore doesn't work, let the battery drain completely.  Then recharge for at least an hour and Restore again.

  • My brand new ipod touch won't let me download apps.

    My brand new ipod touch won't let me download apps.  I put in my password and then get a screen that says "Download Now".  I can't press the okay button to start the download.  What should I do?  All of the other buttons on the screen work, so I don't think it is broken.

    Try a system reset.  It cures many ills and it's quick, easy and harmless...
    Hold down the on/off switch and the Home button simultaneously until the screen blacks out or you see the Apple logo.  Ignore the "Slide to power off" text if it appears.  You will not lose any apps, data, music, movies, settings, etc.
    If the Reset doesn't work, try a Restore.  Note that it's nowhere near as quick as a Reset.  From iTunes, select the iPad/iPod and then select the Summary tab.  Follow directions for Restore and be sure to say "yes" to the backup.  You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod.

  • My ipod touch won't go further than the apple symbol

    Any help available, as my ipod touch won't go any further than the apple symbol

    First, try a system reset.  It cures many ills and it's quick, easy and harmless...
    Hold down the on/off switch and the Home button simultaneously until the screen blacks out or you see the Apple logo.  Ignore the "Slide to power off" text if it appears.  You will not lose any apps, data, music, movies, settings, etc.
    If the Reset doesn't work, try a Restore.  Note that it's nowhere near as quick as a Reset.  Connect via cable to the computer that you use for sync.  From iTunes, select the iPad/iPod and then select the Summary tab.  Follow directions for Restore and be sure to say "yes" to the backup.  You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod.  Again, say "yes."
    Finally, if the Restore doesn't work, let the battery drain completely.  Then recharge for at least an hour and Restore again.

  • My ipod touch won't charge.  I let it run all the way down, and now it shows a red empty battery, won't turn off or orn.

    My ipod touch won't recharge after I let it run all the way down.  It shows an empty battery with a tiny bit of red, and a spiky unblinking circle on the batery.  I can't turn it off or slide the slider.  I tried to charge it for 8 hours and nothing.

    Try here:
    iPod touch: Hardware troubleshooting

  • My 4th gen iPod Touch won't charge

    Hi, folks:
    Suddenly, my 4th generation iPod Touch won't charge. I don't mean it won't hold a charge; I mean it WON'T charge. There's no (peep!) when I attach it to a Mac, a Windows box, or to the wall. I've tried not only at my place but at my doctor's office, too, on his computer. Rats.
    It fell three feet onto a concrete floor a week before this happened, so I'm unsure of cause/effect there. However, chances are most excellent that I touched it while filled with static electicity (my bed is exceedingly staticky). Maybe I touched the charging port? I have no idea, but I kinda sorta have a memory of having gotten a shock while touching my pod and wondering whether that was bad.
    It'll be a couple more days before I can get to a Genius Bar (but thank cow I'm in New York City and have my pick of them!). In the meantime, can anyone calm me down about my situation? Do you imagine it's doomed (it IS still operable provided I keep it plugged in, though iTunes can't see it since it won't mount), or do you spose the installation of a new battery might bring my precious baby back to me? It IS freshly backed up (again, thank cow!), but I'm not in a position to buy a new one right now, and unfortunately, I don't know what to do with my eyeballs without a Touch in front of them.
    Oh, how I hope someone can tell me that this has happened to him, and an Apple Genius merely did something magical and handed it back intact and amazing again so Ican cry happy tears. It's been four days and I'm just sick without it (and having to look at this gigantic Mac, with its large and beautiful text in many windows, means I can't RECLINE! WAAAAH!).
    Thanks for any soothing words you have, and if you have sad ones, well, I'll vag up and read them, as I've prepared for the worst anyway (sob!). Just please deliver them gently.
    I appreciate it!

    Wow, Kevin; that's a tantalizing theory! I don't like it (I *never* like to think about logic board damage for any piece of hardware), but it's tantalizing, as it would explain my pod seemingly charging out of thin air, and it'd also explain why my pod doesn't just DIE altogether from a dead battery.
    I feel like an idiot: I have iTunes set to never sync automatically with my pod, so it never automatically recognizes the pod. I'll bet I could sync it if I clicked to "apply," as I've been downloading new apps since 2/21 (the last time I backed the pod up, mere minutes before it failed), but I don't want to risk not having a connection that's 100% and bollixing up what's on the pod now. (I'll be in the hospital for a day and will need something to read the whole time; I'll need an intact pod!)
    Thanks for sticking with me, Kevin; I always like figgering things out, and your theory's interesting. I'll mention it to the Genius. It doesn't give me any hope, but not having any hope, I can always be pleasantly surprised, whereas if I go in all hopeful, someone can dash my dreams. This way, I'll prolly just have my expectations met.
    I appreciate your talking it out with me a lot!

  • My iPod touch won't let me download any apps. .

    My iPod touch won't let me download any apps. Any time I try it sends me to a billing screen. I enter my information and it wnt accept it. Been doing it for over a month. Even with free apps. Very frustrating please help

    It appears that there is something incorrect with your billing information. You need to correct it.  For a standard account you need a valid payment method even for free apps.  You can however create a new account that is only good for apps by:
    Create an iTunes App Store account without a credit card

  • Help! My iPod touch won't let me download any apps. A message keeps coming up saying "This Apple ID cannot be used for the iTunes store. Please enter another Apple ID" I changed my ID to see if that would work but the same message still comes up.

    Help! My iPod touch won't let me download any apps. A message keeps coming up saying "This Apple ID cannot be used for the iTunes store. Please enter another Apple ID" I changed my ID to see if that would work but the same message still comes up.

    Where are you physically located?
    What country's Store are you using?
    The two have to be the same and the payment method for your account also has to be associated (billing address, where iTunes gift card was purchased) with that country.
    Has the ID(s) worked before for purchases for this country's store?

  • The safari app on my Ipod touch won't open.

    The safari app on my Ipod Touch won't open. When i open the application it kicks me back to the Home Screen. It's only the Safari app that does that but I need it. I can't delete it and reinstall it and I don't know how to sync the app. Can anyone help me?!

    Still dosen't work
    but thank you for trying to help me out.
    Sorry I ask alot of questions...
    Is there a way to save my scores (of my games) before i restore my ipod?
    And my apps..?

  • My ipod touch won't respond. Shortly after I downloaded IOS 8, it quite responding. How can I get my pictures recovered?

    My ipod touch won't respond. Shortly after I downloaded IOS 8, it quite responding. All I get is the Apple sign.  I connected to my computer and tried updating and was able to download the USB connection for the device but received an error when it tried to update the ipod. Is there any way to retrieve my pictures from the device before I try to recover? At this point my pictures are more valuable to me than restoring the device.  How can I get my pictures recovered?
    Now it looks like I have the Apple with an line under it on the screen, but still not responsive.

    Check for hardware issues
    Related errors: 1, 3, 10, 11, 12, 13, 14, 16, 20, 21, 23, 26, 27, 28, 29, 34, 35, 36, 37, 40, 1000, 1002, 1004, 1011, 1012, 1014, 1667, or 1669.
    These errors mean that your device or computer may have a hardware issue that's preventing the update or restore from completing.
    Check that your security software and settings aren't preventing your device from communicating with the Apple update server.
    Then try to restore your iOS device two more times while connected with a cable, computer, and network you know are good.
    Confirm that your security software and settings are allowing communication between your device and update servers.
    If you still see the error message when you update or restore, contact Apple support.
    If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
      Apple Retail Store - Genius Bar

  • New ipod touch won't work with itunes 10.6.3 says it needs 11.1 but I cannot load that on my macbook using OSX 10.5.8 any way around this?

    New ipod touch won't work with itunes 10.6.3, says it needs 11.1 or newer but I cannot load that onto my MacBook running on OSX 10.5.8 - is there anyway around this?

    No. If your MacBook has an Intel processor you can update to OSX 10.6.8 and then install the latest iTunes.
    A 5G iPod with iOS 7 requires that if you have a Mac you have OSX 10.6.8 or later.
    You can get 10.6.8 here:
    http://store.apple.com/us/product/MC573/mac-os-x-106-snow-leopard

  • Ipod touch won't sync all of the music even though there is enough free space

    my ipod touch won't sync all of the music even though there is enough free space. what can i do to make sure all of the music syncs?

    Seen this tech note?
    Syncing music to iPod or iPhone - Apple Support

  • Ipod touch won't connect to computer, windows 7, and itunes, and won't charge on my computer

    Whenever I plug in my ipod touch to my computer, NOTHING HAPPENS.There is no "bleep" sound, nothing shows up under my computer, nothing shows up in itunes, and my ipod touch won't even charge. How can I fix this?
    I have tried many things to fix this issue, including reading and doing everything listed under "iOS: Device not recognized in iTunes for Windows".
    I have:
    - deleted itunes and reinstalled it
    - reset my ipod touch using the home and power key
    - tried fixing drivers
    - using a different cord
    - using a different computer (my ipod touch won't even show up on any other computer)
    etc.
    And yet my ipod touch still will not connect to my computer or itunes, and will not charge on my computer. It charges fine in the wall, though.
    I have more information that I believe may be integral to fix this issue:
    - My ipod touch is up to date with iOS 8.0.2
    - My itunes is up to date with version 11.4
    - I tried to connect my ipod using bluetooth, and it shows up like this
    (other than this, it won't show up on my computer at all)
    - After I had updated my ipod touch and itunes and even synced my ipod (which had worked fine), I had then put a facebook app and facebook message app on my ipod touch, which after I had done that the next day I noticed that my ipod touch would not even show up on my computer at all (so I deleted the apps) and yet the problem is still persisting.
    - I installed iCloud on both my ipod touch and my itunes
    - Other than what I stated, I have not made any changes to my ipod touch.
    In my device manager, NO APPLE PRODUCTS/DRIVERS SHOW UP ANYWHERE
    The only place that apple mobile device show up at is here -
    I've even tried to reset/stop/set to automatic the Apple Mobile Device here, and still it does not help.
    Someone please help me. I've provided much information, so some assistance would really be appreciated. If I need to provide more information, please let me know.

    You can try going to Settings>General>Reset>Erase all content and setting and then try setting up via iTunes. If still problem then set up via wifi and go to an Apple Store
    For how to restore:
    iTunes: Restoring iOS software
    To restore from backup see:         
    iOS: Back up and restore your iOS device with iCloud or iTunes
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload most iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store   

  • New iPod Touch won't sync with computer - have latest version of iTunes and Snow Leopard. Computer won't even acknowledge the iPod.

    New iPod Touch won't sync with computer - have latest version of iTunes and Snow Leopard (10.6.8). Computer won't even acknowledge the iPod. Have restarted both, changed ports, etc. What's do I need to do?

    Have you tried here:
    iPhone, iPad, iPod touch: Device not recognized in iTunes for Mac OS X
    Do not forget the Additional Information topic.

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