Ipod touch won't sync... has the 'connect to itunes' logo on ipod???
was prompted to install the new 4.1 for my ipod touch but the ipod has frozen on the 'connect to itunes' logo. have tried the on/off method, re-installing itunes and the control panel, administrative tools section and still won't work. have gone through the diagnostic section and comes up 'NO URL found'.... help!!! been on this all day!
thanks
Phil
- Try manually placing the iPod in Recovery mode and then connecting the iPod to your computer and restoring.
- Next try DFU mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- Last, make an appointment at the Genius Bar of an Apple store.
Similar Messages
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My ipad has the connect to itunes logo on it. When i do connect it will not restore. I have tried everything on the apple website what should I do?
Have you tried forcibly turning it off and then placing it into recovery mode: http://support.apple.com/kb/HT1808
Any errors when restoring ? http://support.apple.com/kb/TS3694 -
When I try to turn on my ipod the connect to itunes logo comes up on my screen and it won't let me do anything.
Restore it.
Basic troubleshooting steps
17" 2.2GHz i7 Quad-Core MacBook Pro 8G RAM 750G HD + OCZ Vertex 3 SSD Boot HD
Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101 -
I went to do the latest update on my iphone 4s, and it said to connect to itunes so I did and continued to click restore and then it updated my phone through itunes. Then after about 40 minutes of it updating it still has the connect to itunes screen on. It won't go away and I have tried restarting and turning off my phone various ways various times. I don't know what to do!
Once the Device is asking to be Restored with iTunes... it is too late to save anything... and you must continue with the Recovery...
See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once... Be sure to Follow ALL the Steps...
Take your time... Pay particular attention to Steps 3 and 4.
After you have Recovered your Device...
Re-Sync your Content or Restore from the most recent Backup...
Restore from Backup > http://support.apple.com/kb/ht1766
Note:
Make sure you have the Current Version of iTunes Installed on your computer
iTunes free download from www.itunes.com/download -
So the ipod is stuck on the connect to itunes logo and when i plug it in it says device not recognized. I don't know what is wrong with it or what to do I tried everything and nothing works. Im so lost I don't know what to do at this point can anyone help. I would greatly appreciate it thanks.
See:
iOS: Device not recognized in iTunes for Windows
or
iPhone, iPad, iPod touch: Device not recognized in iTunes for Mac OS X
If not successful, try another computer tohelp determine if you have a computer or iPod problem. -
So i tried to do the newest update on my iPhone and something went wrong in the verifcation or installationand mine phone shut down and displayed the connect to itunes logo, but my phone won#t sync to my itnues. for me to restore it.
Make sure you have the Current Version of iTunes Installed on your computer
iTunes free download from www.itunes.com/download
Then... See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once... Be sure to Follow ALL the Steps...
Take your time... Pay particular attention to Steps 3 and 4.
After you have Recovered your Device...
Re-Sync your Content or Restore from the most recent Backup...
Restore from Backup > http://support.apple.com/kb/ht1766 -
I was in the middle of the iOS 8 update and tried to turn my phone off (yes, I realize this was dumb) But what happened was it tried to reset. Now, my iphone 4s has the connect to itunes screen. I have tried to reset, recover, etc but I keep getting and error -51 message. Any ideas how I can get my phone working again? I am not worried about saving any info just having a phone to use!
Try a Hard Reset.....
Press and hold the Wake / Sleep button AND the Home button at the same time, keep them both pressed until the Apple Logo appears on the screen, it can take 10 or more seconds. Ignore the swipe to turn off message. -
My iphone4 has been stuck on the connect to itunes logo for a few hours. I connected it to itunes and it says that the iphone is on recovery mode and that I need to restore it to use it with itunes. I'm afraid that if I restore it I will loose everything help please!!
AT this point whatever data you have on yoru phone is already gone since it is in recovery mode.
However you can restore from your backup, when your phone reboots from recovery.
YOu do have a backup right? -
I was updating my iphone 4s on my computer and there was an error and my phone has the connect to itunes symbol but will not connect to itunes on my computer. I am unable to use my phone and im not sure what to do..
See this support document for help. You may have to do this more than once. http://support.apple.com/kb/HT1808
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This has happened doing the latest software update. I think I accidentally deleted iTunes before doing the latest update in trying to make room on the phone when it came up with limited space.
My iPhone is locked with the connect to iTunes logo on screen. I have connected and trying to restore but it is not working. I have turned it on and off but to no avail.
The restore says two hours to down load. Has anyone else had this problem.iOS: Unable to update or restore
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My phone does not want to come on pass the 'connect to itunes' logo on the screen. This happened after I was updating the phone software through itunes, and itunes said I needed to restore my phone if it is to work with itunes, which I did. An error (1015) box popped up and... well.... here we are. I have an iphone 3G. The support coverage is expired.
I just want to return to my phone functioning as before.Was this iPhone jailbroken?
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My ipod touch 3g is stuck on the connect to itunes screen.
My Ipod though 3g is stuck on the connect to itunes screen. When I connect it it tells me that it's locked and that I need to enter my passcode, but it's stuck on that screen so I can't.
I have tried restarting it AND resetting it multiple times and it is still stuck on that screen.
I don't know what else I can do.Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
My Ipod touch 4th gen. only shows the "connect to Itunes" screen.
I think this happened after an Ipod update. I can turn it off and on, but the only screen I get is the "connect to Itunes" screen ( usb cord with arrow to itunes logo). I have tried to restart, restore, but nothing works. I have also reinstalled Itunes. The Ipod is not recognized in Itunes, either. Any ideas? Thanks!
Have you tried the troubleshooting here:
http://support.apple.com/kb/TS1538 -
iPhone 3GS got drop and bonce once or twice... then it froze ... won't turn off or on... just started showing "connect to iTunes" logo... tried this but hasitant to for change to computer when ask... What can i do to restart iPhone and save or not lose any pictures or video or voice recordings... Help
Assuming the phone is not brand new, a couple possible causes of this are:
The phone could be in Recovery Mode. If this is the case, just power the phone off and back on.
The phone could have been locked with a passcode, and the wrong code was entered too many times. If this is the case, the only way you can back it up before doing a restore is by using a computer it's been previously synced with or backed up to. -
My ipad is stuck on the connect to itunes logo!
i was trying to update my ipad using itunes on my computer but it wouldn't work and now it's stuck on the connect to itunes screen and i don't know what to do!
That's weird...this has never happened to me before. You may have to take it in to an Apple Store.
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