Ipod touch won't sync on laptop but different ipod will sync
I'm having some issues trying to sync my wife's ipod touch. She's had it for a couple years and we haven't had any issues with it before. She purchased a couple songs recently and when we connected the ipod a message came up saying there was a software update available for the ipod so we downloaded the update. After we did that her ipod will charge when we connect it but it won't register that it's connected so we can't sync it. Sometimes an error message will pop up saying something about not being able to connect.
I have searched online and tried everything suggested but nothing works. I downloaded the latest itunes update, uninstalled and reinstalled itunes, tried a different usb cable and different usb port and non of that worked. I even hooked up my ipod nano to see if it was a computer issue or ipod issue, my ipod syncd perfectly fine so it's gotta be a problem with her ipod.
I've also restarted the ipod, nothing will get it to sync. The ipod will still work and I've thought about trying to sync it to our my laptop but if I do that then I risk her losing all of her music on her ipod and being stuck with mine if we can't get it to sync with her computer.
I'm all out of ideas, anyone encounter this problem? Also if I bring it into the Apple Store is there anything they can do to try and fix it?
Thank you.
First, try a system reset. It cures many ills and it's quick, easy and harmless...
Hold down the on/off switch and the Home button simultaneously until the screen blacks out or you see the Apple logo. Ignore the "Slide to power off" text if it appears. You will not lose any apps, data, music, movies, settings, etc.
If the Reset doesn't work, try a Restore. Note that it's nowhere near as quick as a Reset. Connect via cable to the computer that you use for sync. From iTunes, select the iPad/iPod and then select the Summary tab. Follow directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod. Again, say "yes."
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Original text by lllaass
-Ethan -
My ipod works great on my laptop but want connect to itunes on my desktop,,,i have rebooted ipod twice,,,rebooted pc twice,,
reinstalled new itunes,,,nothing happens,,,ipod does show up on pc,,,,i have deleted everything about itunes twice or more and reinstalled i
nothing works...need help......whats next,,,,,Se:
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IPod Touch won't connect to laptop/computer or iTunes
Before anyone says it, yes I have done everything listed on the site for this problem and nothing works.
I have what I believe is a 2nd Gen 16gb iPod Touch and am running Windows Vista. My laptop has 3 separate USB plugs and yet when I plug the iPod USB cable (with iPod attached) into any of the USB plugs nothing happens. It doesn't charge, it doesn't show in iTunes and it doesn't show up at all on my computer. It's not the USB plugs as other USB devices work and its not the USB cable as I used it the night before this problem first occurred (which was yesterday).
I don't know what to do at this point.Hi,
Welcome to Apple Discussions!
Lunafloon wrote:
Before anyone says it, yes I have done everything listed on the site for this problem and nothing works.
What is "everything on this site?" Have you tried a reset? Restore?
Try here: http://forums.macrumors.com/archive/index.php/t-676606.html.
Hope this helps! -
I was updating IOS 6.1.3, my iPod touch 5th generation crashed and it showed The image: USB connecting to iTunes LOGO. I waited along time but nothing happeded. Is it in recovery mode or something? I don't know. Please help. Even I plugged in my USB to my pc it doesn't work! It shows nothing but in my iPod touch it shows the USB connecting to ITUNES.
Hello Luke Lukas,
Thanks for using Apple Support Communities.
Stops responding, showing the Apple logo with no progress bar or a stopped progress bar, for over ten minutes.
For more information on this, take a look at:
iOS: Unable to update or restore
http://support.apple.com/kb/ht1808
Best of luck,
Mario -
IPod Touch won't charge or connect, but plays music in iPod sound system.
Thats about it. I plug my touch into my PC and it doesn't connect, yet my speakers still play music from it. I've tried another cable from my old iPod and I tried restarting the touch. What is wrong?
I just restarted my PC and it still won't connect. Now I'm nervous.
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I've tried going through every sort of troubleshooting thing on here, it's got great advice but none of it worked
Please can someone help, it would be much appreciatedOk I yhink the different computer thing is working, I connected it to my mums and it's restoring, though I think her version of Itunes is quite old, and it's saying it's an Iphone, but it is restoring so far. Thanks!
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My brother's ipod touch won't sync in itunes but mine is fine. help :(
we share 1 laptop but different account..
i tried to sync his ipod on his itunes but it won't sync, it says that itunes session syncing failed to start"
and whenever i plug his ipod touch the pop says my ipod's name..
i tried to open my account and plug in my ipod and it's all fine..
both are IOS 5.0.1
Both are ipod touch 4G but his ipod touch is the white one and mine is the black one.
we are using windows 7
pls help!Try this previous discussion:
Sync Session Failed to Start iTouch iOS5: Apple Support Communities -
I have an Ipod Touch 2 and rebuilt my laptop. Reinstalled ITUNES and can't find my applications on ITunes after login. I tried to activate Itunes again but it didn't. How can I get my applications to display on ITUNEs?
It sounds like you essentially have a new computer and unless you restored from a backup your iTunes library would be empty. You can transfer your iTunes purchases from your iPod to the computer by:
iTunes Store: Transferring purchases from your iPhone, iPad, or iPod to a computer
SInce you changed syncing computers. after you move the stuff you need to restore the iPod to factory defaults and sync the stuff back to your iPod. If you had the iPod backup file you could restore from backup.
If you have non-iTunes pruchases you can copy them to your computer by using one of the third-party programs discussed in this previous discussion:
Best iPod to PC -
My ipod touch 5th gen will not connect to itunes, but my computer registers my ipod. i have tried placing my ipod in recovery mode, uninstalled and reinstalled itunes, and restarted my laptop but my ipod will not connect to my itunes..... help ._.
Try
iOS: Device not recognized in iTunes for Windows
I would start with
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
Before you reinstall the Apple software, also remove iCloud vi Control Panel Remove programs. The reinstall the Apple programs
New cable and different USB port?
Runs this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests
Try on another computer to help determine if computer or iPod problem -
My iPod Touch won't turn on or sync to my computer...
My iPod Touch won't turn on or sync to my computer... When I hook it up the apple icon just comes on but nothing more, my battery isn't shot because when I take it off the power, it will just stay on till the battery dies.... Any suggestions??
you might have to restore your ipod. you need to turn off your ipod and then hold down the home button while plugging it in to your computer (dont turn it on just hold down the home button).
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Hi all i won't update my iPod touch 4 generation to ios 5 but there are win the download end its showing a massage (the network connection timed out)
Okay. I've tried syncing it first, resetting it first, downloading the firmware, uninstalling and reinstalling iTunes, I've checked my connections and ports and everything, run all kinds of diagnostics, and nothing is working. Every time it says it's backing it up, my iPod resets and then it's back to square one. I'm going to restore it and see if that helps. What a pain in the butt, especially since it wouldn't back it up.... >.<
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Help! My iPod touch won't let me download any apps. A message keeps coming up saying "This Apple ID cannot be used for the iTunes store. Please enter another Apple ID" I changed my ID to see if that would work but the same message still comes up.
Where are you physically located?
What country's Store are you using?
The two have to be the same and the payment method for your account also has to be associated (billing address, where iTunes gift card was purchased) with that country.
Has the ID(s) worked before for purchases for this country's store? -
On iPod Touch, how can I view calendars but not sync them?
I have thirteen years of calendar events in iCal on my desktop Mac, dating back to year 2000, divided between three calendars. A quite large amount of calendar data, admittedly. I sync to my iPod Touch via iCloud. Problem is that, if I select "Sync All Events" in the Settings of the iPod, my iPod apparently constantly is trying to sync thirteen years, resulting in unbearably slow performance, with intolerably long lag before calendars "sync" and before new entries resolve.
Of course, if I select the alternative iPod Calendar Setting "Sync Events Six Months Back", my iPod performs swiftly, efficiently... after all, it's not like I'm editing old events from years ago. However, by doing so, events older than 6 months cannot be viewed on the iPod Touch.
I suppose most people aren't concerned with preserving older calendar events in a viewable form, but I have need to do so on my iPod Touch. I don't need to spend unbelievable amount of waiting time while my iPod processes (i.e., "syncs") all my old calendar events ; I simply wish to be able to see the darn things! So, how do I maintain fast performance AND ability to view all my calendar events quickly?
I hope this makes sense. If anyone has an idea how I can achieve this, I will be greatly appreciative. Obviously, on my desktop Mac I have no problem viewing any date in iCal that I choose to view. On my iPod, though, can I set up separate calendar in which I can store but not sync the older calendar stuff? Or, do I need some separate app to preserve and view my older calendars?
Thanks.Try the following:
- A reset. Nothing is lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Restore from backup
- Restore to factory settings/new iPod.
If you still have the problem that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order -
New ipod touch won't work with itunes 10.6.3, says it needs 11.1 or newer but I cannot load that onto my MacBook running on OSX 10.5.8 - is there anyway around this?
No. If your MacBook has an Intel processor you can update to OSX 10.6.8 and then install the latest iTunes.
A 5G iPod with iOS 7 requires that if you have a Mac you have OSX 10.6.8 or later.
You can get 10.6.8 here:
http://store.apple.com/us/product/MC573/mac-os-x-106-snow-leopard
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