IPod Touch won't update from iOS 3.1.3 to iOS 4

My second generation IPod touch won't upgrade from iOS 3.1.3 to iOS4. Everytime I plug it into the computer it tells me there's an update. I'll click theupdate and it will start backing up my files but it never gets beyond this point. What is the best way to fix this?

The following lists the common error messages and their resolution.
iTunes: Specific update-and-restore error messages and advanced troubleshooting
Without more information that is all we can do. You can make an appointment at the Genius Bar of an Apple store.

Similar Messages

  • {HELP} iPod Touch won't update from 1.1.5 to 2.1...

    Hi everyone, I just received my refurbished iPod Touch 2 days ago and it came with 1.1.5 with the Jan Software Upgrade.
    I plugged it into iTunes and successfully synced my stuff in and also purchased the 2.1 update for US$9++. The download of the update was successful.
    I applied the update and it would stuck at the "Preparing iPod for restore" thingy.
    The iPod Touch screen was completely blank with the backlight still on.(no Apple logo or anything.) Sometimes when iTunes say "preparing ipod for restore" the screen will immediately display the connect to iTunes pic. (no text shown)
    After 20-30 minutes, the error code 1604 came up saying that my iPod could not be restored or somethin like that.
    When I on my iPod again, I would see the Apple screen then the connect to iTunes pictures. (no text shown)
    Connecting to my PC again, the iBoot USB driver thingy will pop up telling me hardware is installed and resdy to use. iTunes will say my iPod is in recovery mode and needs to be restored. Restoring to 2.1 never works. I changed user accounts and iTunes restored my iPod successfully to 1.1.5 again. Trying to update to 2.1 will give me same results.
    Below is a log I found in my C:\[etc.....]
    2008-11-20 12:22:41.578 iTunes.exe[1016:9fc]: restore library built Sep 25 2008 10:48:34
    2008-11-20 12:22:41.578 iTunes.exe[1016:9fc]: iTunes: iTunes 8.0.1.11
    2008-11-20 12:22:41.578 iTunes.exe[1016:9fc]: iTunes: Software payload version: 5F137 (option key)
    2008-11-20 12:22:41.968 iTunes.exe[1016:8b0]: radio-error not set
    2008-11-20 12:22:41.968 iTunes.exe[1016:8b0]: unable to open C:\Documents and Settings\All Users\Application Data\Apple Computer\iTunes\iPod Temporary Files\Firmware\device_map.txt: No such file or directory
    2008-11-20 12:22:41.968 iTunes.exe[1016:8b0]: <Recovery Mode Device 0238FF28>: operation 3 progress -1
    2008-11-20 12:22:41.968 iTunes.exe[1016:8b0]: <Recovery Mode Device 0238FF28>: operation 4 progress -1
    2008-11-20 12:22:41.984 iTunes.exe[1016:8b0]: bootstrapping restore with ***
    2008-11-20 12:22:42.000 iTunes.exe[1016:8b0]: <Recovery Mode Device 0238FF28>: operation 31 progress -1
    2008-11-20 12:22:43.000 iTunes.exe[1016:8b0]: <Recovery Mode Device 0238FF28>: Recovery mode succeeded
    2008-11-20 12:27:45.671 iTunes.exe[1016:9fc]: iTunes: Restore error 1604
    I will only get error codes 1604 everytime I update from 1.1.5 to 2.1 and the logs will look the same.
    I'm using iTunes 8.0.1.11 and my iPod Touch still virgin.(never jailbroken or whatever.)
    Please tell me how to update my iPod from 1.1.5 to 2.1??
    Placing in DFU didn't work too...
    Tried reinstall or update drivers...
    Tried different USB ports...
    Tried restarting...
    Nothin makes it update from 1.1.5 to 2.1 successfully...
    Thanks in advance!
    Message was edited by: The_Fr3ak

    The_Fr3ak wrote:
    After 20-30 minutes, the error code 1604 came up saying that my iPod could not be restored or somethin like that.
    That 1604 error is generally related to USB timing issues.
    Try the tips in the article deggie linked, under "USB Troubleshooting." http://support.apple.com/kb/TS1286
    Try disconnecting all USB devices, other than the keyboard and mouse.
    Jason

  • HT4623 My old school iPod touch won't update.  Does apple mess it's customers over by not allowing updates for older models of the touch?  My last update is Ios5.  My touch says its up to date.  So has my old school touch reached its pinnacle?

    My old school iPod touch won't update.  Does apple mess it's customers over by not allowing updates for older models of the touch?  My last update is Ios5.  My touch says its up to date.  So has my old school touch reached its pinnacle?

    Correct. The 3G iPod does not have the hardware to support an iOS version higher than 5.1.1
    To more easily find compatible apps:
    iOSSearch - search the iTunes store for compatible apps.
    Apple Club - filter apps by iOS version.
    Starting when iOS 7 was releases, Apple now allows downloading the last compatible version of some apps (iOS 4.2.1 and later only)
    App Store: Downloading Older Versions of Apps on iOS - Apple Club
    App Store: Install the latest compatible version of an app
    You first have to download the non-compatible version on your computer. Then when you try to purchase the version on your iPod you will be offered a compatible version if one exists.

  • Music Plays on iPod Touch won't update to iTunes 10.5

    number of music plays on ipod touch won't update to itunes 10.5

    Unfortunately, I do not have a solution to this problem; however, I am experiencing the same thing. However, my iPod Touch is new. It will not play any of the DRM-protected content that I purchased previously; however, it will allow me to purchase content with my Apple account, so it is certainly "authorized," as it were. I guess I will try to reset it, but I doubt it will work.

  • IPod touch won't update my apps

    My ipod touch start to update my apps and then stops. I have completed an ipod update to 6.1.6 and an ipod reset. No change, it will start the update and just stop. Can anyone help me on this matter?

    Maybe this:
    http://lifehacker.com/5948155/fix-iphone-apps-stuck-waiting-during-installation
    Next try:
    - Reset the iOS device. Nothing will be lost       
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Go to Settings>iTunes and App Store and sign off and sign back in
    - Download the updates on computer and sync
    - Restore from backup. See:                                                
    iOS: How to back up                                                                                     
      - Restore to factory settings/new iOS device.

  • Ipod touch won't update....

    I can't get the ipod touch to backup, update, or even reset.  Whats going on, and how do I fix this?

    For the iPod not backing up, try moving the existing backup file to a safe location (you can delete after a successful backup) so iTunes has to create an entire new file.  It is located here:
    iTunes places the backup files in the following places:
    Mac: ~/Library/Application Support/MobileSync/Backup/
    Windows XP: \Documents and Settings\(username)\Application Data\Apple Computer\MobileSync\Backup\
    Windows Vista and Windows 7: \Users\(username)\AppData\Roaming\Apple Computer\MobileSync\Backup\
    Note: If you do not see the AppData or Application Data folders, you may need to show hidden files (Windows XP,  Windows Vista and Windows 7), or iTunes may not be installed in the default location. Show hidden files and then search the hard drive for the Backup directory.

  • My iPod Touch won't update to iOS 5.0.1? It's on one of the iOS 4 updates?

    Every time I go on iTunes, I get this window thing that says "New update available for iPod Touch....iOS 5.0.1" but every time I do it, it downloads it and then says "The network connection timed out. Make sure your network settings are correct or try again." There's something wrong, right? I never updated it to iOS 5 so shouldn't it be from my current iOS to iOS 5, not 5.0.1?

    iTunes only allows you to update to the latest iOS which is 5.0.1.
    Disabling the computer's security software (firewall and antivirus) during the download and update usually resolves the problem.

  • HT5622 iPod touch won't update new ios

    Won't finish update to iOS version past iOS 5.0.1

    What exactly happens when you connect the iPod to your computer and update via iTunes? Error message?
    If the iPod is not responsive then:
    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer          
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • IPod Touch Won't Update Past iOS 4.2.1

    I have a 16gb, 3rd generation iPod Touch (purchased September, 2009) that will not update past iOS 4.2.1.  I know that the 16gb 3rd gen model didn't get all of the iOS 4 features that the rest of the 3rd gen models did, but I can't find anything on the Apple page about 4.3 that would indicate that some subset of the 3rd gen iTouches would be unable to get the update.  I'm running Windows 7 64-bit and iTunes version 10.2.2.12.  Any ideas what's going on?

    It just says that it has the most up-to-date software.  From what I can tell, when they originally released the 3rd generation iPod Touch, the 16 gb one still used the 2nd generation hardware.  At the time, it was still called 3rd generation.  As recently as last summer when iOS 4 was released, it was still refered to as 3rd generation (the iOS 4 release information had asterisks on the 3rd gen iPod Touch to say that various features like multitasking wouldn't work with the 16 gb model).  Now Apple seems to have retroactively decided to just call it 2nd generation.  I'm not very happy since it was sold to me as 3rd generation...

  • My ipod touch won't update apps from the device.

    So when I try to update my apps on my 4th generation ios 5 ipod touch, it says that I don't have enough storage to update them, but when i check icloud it says i have 5gb of storage. Please help.

    The amount of storage in iCloud is different from the amount of storage available on your iPod Touch.  iCloud is more or less used as a backup for your content.  So you'll need to free up space on your iPod touch by removing a few things before you can update your Apps.
    B-rock

  • My iPod touch won't update to IOS 6.1.6 becTause I don't have enough mb but I deleted all my apps and music and more but it still isn't enough help.

    I have had my iPod for 4 years and never had a problem but when I tried to update it to IOS6.1.6 but it won't update because
    I don't have enough mb but I deleted all my apps but still dont have enough mb

    Then connect to your computer and update via iTunes
    iOS: How to update your iPhone, iPad, or iPod touch

  • My iPod touch won't update to iOS 5

    iPod touch 3rd gen (32gb) and it has iOS 4.0 as of now. Please help !

    I have an iPod Touch 3rd gen (32GB)
    You have to update it untill the last version of iOS 4 (4.9.8, I think), so that you'll be able to make it to iOS 5
    If doesn't work, post what happening

  • HT4972 My iPod Touch won't update to iOS 5.

    I just recently found my old iPod  Touch and it's still on iOS 4.2.1. I want to update to a higher iOS but I can't update it. How can I attempt to do an update with this? Badly need your help.

    If it a second gen ipod, as I would guess that it is, then you can only go to 4.2.1
    Identifying iPod models

  • HT201210 My ipod touch won't update to iOS 6, it says unknown problem occured

    My ipod touch is the 4th gen and currently has iOS 5 installed on it. It has 10 GB of free space
    Please answer ASAP

    You can try a reset.
    - Reset the iPod. Nothing will be lost
    Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Otherwise yo will have to update via iTunes on a computer. Other uses have had to do that.
    -   fyou update on other than your syncing computer/iTunes library following these instructions. When you restore the iPod it will also be updated.

  • Ipod touch will not update from IOS version 6.1.3 to IOS version 7

    Are the previous ipod touch devices not compatible? An ipad the same age updated just fine.

    Only the iPod 5th generation can update to iOS 7. If you have an earlier model then you cannot update to iOS 7.

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