Ipod touch won't update or restore

My ipod touch will not let me update to the most current software or even restore my ipod to factory settings. It will let me download, but when it is done and ready to install I get a message "There was a problem downloading the ipod software. The network connection timed out. Make sure your network settings are correct and your network connection is active, or try again later." Does anyone know what this means? I never seemed to have a problem until I downloaded that January update a few months ago.
I even tried reinstalling itunes but that did not help. Any help or suggestions are appreciated

Try placing the iPod in Recovery mode and then restoring.

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HT4623 My old school iPod touch won't update. Does apple mess it's customers over by not allowing updates for older models of the touch? My last update is Ios5. My touch says its up to date. So has my old school touch reached its pinnacle?

My old school iPod touch won't update. Does apple mess it's customers over by not allowing updates for older models of the touch? My last update is Ios5. My touch says its up to date. So has my old school touch reached its pinnacle?

Correct. The 3G iPod does not have the hardware to support an iOS version higher than 5.1.1
To more easily find compatible apps:
iOSSearch - search the iTunes store for compatible apps.
Apple Club - filter apps by iOS version.
Starting when iOS 7 was releases, Apple now allows downloading the last compatible version of some apps (iOS 4.2.1 and later only)
App Store: Downloading Older Versions of Apps on iOS - Apple Club
App Store: Install the latest compatible version of an app
You first have to download the non-compatible version on your computer. Then when you try to purchase the version on your iPod you will be offered a compatible version if one exists.

Music Plays on iPod Touch won't update to iTunes 10.5

number of music plays on ipod touch won't update to itunes 10.5

Unfortunately, I do not have a solution to this problem; however, I am experiencing the same thing. However, my iPod Touch is new. It will not play any of the DRM-protected content that I purchased previously; however, it will allow me to purchase content with my Apple account, so it is certainly "authorized," as it were. I guess I will try to reset it, but I doubt it will work.

My iPod Shuffle won't update or restore.

My iPod Shuffle won't update or restore when I put my iPod in it says iPod Service Error or Can't Mount iPod. Can someone please help me?

The same thing happened to me, I called Apple (Is your Ipod still have the free 90 days free phone call?) they told me it was my battery. They said they think I should buy a new one. I did not. I didn't think it is really my battery. Are you connections clean? Have you tried different USB hubs? I've heard the USB's in the back tend to give off more power.
Hope this helps.
Windows XP

Ipod touch cannot be updated or restored. getting a pop up which says 'the device isn't eligible for the requested build'. How do i restore?

ipod touch cannot be updated or restored. getting a pop up which says 'the device isn't eligible for the requested build'. How do i restore?

Error 3194, Error 17, or "This device isn't eligible for the requested build" - Apple Support

IPod Touch won't update from iOS 3.1.3 to iOS 4

My second generation IPod touch won't upgrade from iOS 3.1.3 to iOS4. Everytime I plug it into the computer it tells me there's an update. I'll click theupdate and it will start backing up my files but it never gets beyond this point. What is the best way to fix this?

The following lists the common error messages and their resolution.
iTunes: Specific update-and-restore error messages and advanced troubleshooting
Without more information that is all we can do. You can make an appointment at the Genius Bar of an Apple store.

IPod touch won't update my apps

My ipod touch start to update my apps and then stops. I have completed an ipod update to 6.1.6 and an ipod reset. No change, it will start the update and just stop. Can anyone help me on this matter?

Maybe this:
http://lifehacker.com/5948155/fix-iphone-apps-stuck-waiting-during-installation
Next try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Go to Settings>iTunes and App Store and sign off and sign back in
- Download the updates on computer and sync
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.

Ipod touch won't update....

I can't get the ipod touch to backup, update, or even reset. Whats going on, and how do I fix this?

For the iPod not backing up, try moving the existing backup file to a safe location (you can delete after a successful backup) so iTunes has to create an entire new file. It is located here:
iTunes places the backup files in the following places:
Mac: ~/Library/Application Support/MobileSync/Backup/
Windows XP: \Documents and Settings\(username)\Application Data\Apple Computer\MobileSync\Backup\
Windows Vista and Windows 7: \Users\(username)\AppData\Roaming\Apple Computer\MobileSync\Backup\
Note: If you do not see the AppData or Application Data folders, you may need to show hidden files (Windows XP, Windows Vista and Windows 7), or iTunes may not be installed in the default location. Show hidden files and then search the hard drive for the Backup directory.

IPod touch won't update,certain songs won't sync...I'm even trying to restore my iPod and that won't even work. Help!

So I have an iPod 4th generation. I've been having problems downloading certain songs...I download my songs from youtube converter and all my other songs I have synced just fine. But there are about 10 songs that won't download,yes I have tried to convert them to AAC or whatever that is,and it seems like that won't work either. I thought maybe it isn't working because I haven't updated my iPod from 4.3.2 to 4.3.3,I try updating and it tells me Error,this ipod could not be updated error 3194...I ask around for questions as to why that isn't working and they tell me to restore. I try to restore on my computer and I get ANOTHER message saying This iPod cannot be restored error 3194.
Yes I've reinstalled iTunes and everything else.
Yes I've tried restoring and updating for a different computer but on the other computer it couldn't detect my iPod...
I'm having sooo many problems...help! I really do like my iPod touch but it seems to have a lot of problems

Did you check your security software settings to be able to restore? iTunes for Windows: Troubleshooting security software issues

IPod touch won't update/restore

I have a 3rd Gen iPod touch (I have determined it is via this http://support.apple.com/kb/HT1353 and it has the A1318 model number on the back)
I have forgotten the passcode for it, so I have been trying to back it up and restore it. However, each time I try, I recieve the following message:
I have checked my network connection and it is all fine.
Any ideas? If more information is needed, I will try and provide it.
Cheers, DL

When I was trying to download iOS 5 into iTunes, it had this message too. So I clicked around the iTunes store helping it to maintain a connection to apple iTunes. This should work when downloading software into iTunes.

3rd generation ipod touch won't update to new OS

I have an ipod touch, 3rd generation, 64G, model no. A1318 that has given me headaches every time there is an OS update. I usually end up with an ipod that needs to be restored and then upon restore the OS is updated. This time however, nothing is working. I get different error messages (this time it was error 1602 and then upon restore it was 3194). I really want to update my ipod as I use it a lot and this is driving me nuts. This time I can not reload apps that I has previously (like ibooks) because I need the update but it won't update. Can anyone give me any helpful suggestions please. I have read other threads and YES I AM POSITIVE it is 3RD GENERATION. Thanks

Error 1604
This error is often related to USB timing. Try changing USB ports, using a different dock connector to USB cable, and other available USB troubleshooting steps (troubleshooting USB connections. If you are using a dock, bypass it and connect directly to the white Apple USB dock connector cable. If the issue persists on a known-good computer, the device may need service.
If the issue is not resolved by USB isolation troubleshooting, and another computer is not available, try these steps to resolve the issue:
Connect the device to iTunes, confirm that the device is in Recovery Mode. If it's not in Recovery Mode,put it into Recovery Mode.
Restore and wait for the error.
When prompted, click OK.
Close and reopen iTunes while the device remains connected.
The device should now be recognized in Recovery Mode again.
Try to restore again.
If the steps above do not resolve the issue, try restoring using a known-good USB cable, computer, and network connection.
Error 1600, 1601, 1602
Follow the steps listed above for Error 1604. This error may also be resolved by disabling, deactivating, or uninstalling third-party security, antivirus, and firewall software. See steps in this article for details on troubleshooting security software.
3194
See the actions for that error here:
iTunes: Specific update-and-restore error messages and advanced troubleshooting
iPhone Error 3194 - How to Fix iTunes Error 3194?
Fix Error 3194 from iTunes during iPhone restore

IPod Touch Will not Update or Restore

Just the other day I bought a iPod Touch. I went to install the 2.0 update and it comes up saying "there was a problem downloading the iPod software to the iPod. "(the name of my iPod)". An Unknown error occurred. (-23). It also does this when i try to do a restore. This is the second iPod i have owned to have this error. I spent hours on the phone with apple techs and they have no idea. Also both iPods that have had this problem were sync'd to separate computers. I have uninstalled an d re-installed itunes multiple times. The First computer was XP and this one is on Vista. Anyone got any ideas!

I'm in the same boat and I've been searching through here (while taking breaks from downlaoding, restarting, etc of course!) but nothing has helped.
When I plug it in, itunes immediately says it detects it's in recovery mode. Then the ipod tells me to plug it in (it already is and I know the port works)It spends forever "extracting the software," "preparing ipod for restore" with the logo, where it freezes or I get error 13 or 6 or 2301. It won't let me restore. everytime I plug it into the comp, it turns on with a picture teling me to plug it in. Then when it's not plugged in, I just get the apple logo, if I'm lucky.
I ran the diagnostic and everything looks like it's working.
i haven't even downloaded apps or anything.

Brand New iPod Touch will not update or restore.

Ok this is getting really annoying. I have tried to update my Ipod touch and I keep getting the same message: The iPod "xxx " Could not be updated. This device isn't eligible for the requested build. So after all of that i tried to restore my iPod and i recived the message The iPod " " Could not be Restored. This device isn't eligible for the requested build. My Ipod is brand new and is not jail broken. Please can someone tell we what is going on. this is the most problems i have ever had with a apple product.

ckoury,
Make sure you are running the latest version of iTunes.
http://support.apple.com/kb/TS3694#error3194
B-rock

IPod Touch won't sync after restore

iPod Touch, 1st gen., system software 3.1.3
I know this is an old device and there probably aren’t many people still using OS 3.1.3 but this is what I’ve got. All was working reasonably well before I performed a restore, hoping to remedy some slowness. However, since reloading both software and contents, I continually get the following message while performing a sync: “The iPod “Laurent Fignon” cannot be synced. The required file cannot be found.” While podcasts are updated, photo albums will not load before that message appears and the sync ends. I’ve tried the restore a couple of times since, thinking that might help but I continue to see the same message when trying to sync.
Rest of the platform is MacBook Pro 4.1, OS 10.6.8, iTunes 10.6.3

Thanks for the suggestions so far.
After trying a couple of less labor intensive suggestions, I downloaded and reinstalled iTunes. Performed a reboot. Started iTunes. Tried to sync the iPod Touch. Still stopped mid-way through with the same message - "The Pod cannot be synced. The required file cannot be found." As the sync had been quitting at the point where it said it was installing photos, I unchecked the "Sync Photos From" button and tried to sync again. This time the sync finished successfully. However, I'd like the photos from the album "iPod Touch" in my iPhoto library to be on the iPod Touch. It is listed as an album in iPhoto and I can view the pics there but iTunes apparently can't find them. There is no folder in user/Pictures/ called "iPod Touch". I don't think I can open the iPhoto Library file. Anyone have another idea?

{HELP} iPod Touch won't update from 1.1.5 to 2.1...

Hi everyone, I just received my refurbished iPod Touch 2 days ago and it came with 1.1.5 with the Jan Software Upgrade.
I plugged it into iTunes and successfully synced my stuff in and also purchased the 2.1 update for US$9++. The download of the update was successful.
I applied the update and it would stuck at the "Preparing iPod for restore" thingy.
The iPod Touch screen was completely blank with the backlight still on.(no Apple logo or anything.) Sometimes when iTunes say "preparing ipod for restore" the screen will immediately display the connect to iTunes pic. (no text shown)
After 20-30 minutes, the error code 1604 came up saying that my iPod could not be restored or somethin like that.
When I on my iPod again, I would see the Apple screen then the connect to iTunes pictures. (no text shown)
Connecting to my PC again, the iBoot USB driver thingy will pop up telling me hardware is installed and resdy to use. iTunes will say my iPod is in recovery mode and needs to be restored. Restoring to 2.1 never works. I changed user accounts and iTunes restored my iPod successfully to 1.1.5 again. Trying to update to 2.1 will give me same results.
Below is a log I found in my C:\[etc.....]
2008-11-20 12:22:41.578 iTunes.exe[1016:9fc]: restore library built Sep 25 2008 10:48:34
2008-11-20 12:22:41.578 iTunes.exe[1016:9fc]: iTunes: iTunes 8.0.1.11
2008-11-20 12:22:41.578 iTunes.exe[1016:9fc]: iTunes: Software payload version: 5F137 (option key)
2008-11-20 12:22:41.968 iTunes.exe[1016:8b0]: radio-error not set
2008-11-20 12:22:41.968 iTunes.exe[1016:8b0]: unable to open C:\Documents and Settings\All Users\Application Data\Apple Computer\iTunes\iPod Temporary Files\Firmware\device_map.txt: No such file or directory
2008-11-20 12:22:41.968 iTunes.exe[1016:8b0]: <Recovery Mode Device 0238FF28>: operation 3 progress -1
2008-11-20 12:22:41.968 iTunes.exe[1016:8b0]: <Recovery Mode Device 0238FF28>: operation 4 progress -1
2008-11-20 12:22:41.984 iTunes.exe[1016:8b0]: bootstrapping restore with ***
2008-11-20 12:22:42.000 iTunes.exe[1016:8b0]: <Recovery Mode Device 0238FF28>: operation 31 progress -1
2008-11-20 12:22:43.000 iTunes.exe[1016:8b0]: <Recovery Mode Device 0238FF28>: Recovery mode succeeded
2008-11-20 12:27:45.671 iTunes.exe[1016:9fc]: iTunes: Restore error 1604
I will only get error codes 1604 everytime I update from 1.1.5 to 2.1 and the logs will look the same.
I'm using iTunes 8.0.1.11 and my iPod Touch still virgin.(never jailbroken or whatever.)
Please tell me how to update my iPod from 1.1.5 to 2.1??
Placing in DFU didn't work too...
Tried reinstall or update drivers...
Tried different USB ports...
Tried restarting...
Nothin makes it update from 1.1.5 to 2.1 successfully...
Thanks in advance!
Message was edited by: The_Fr3ak

The_Fr3ak wrote:
After 20-30 minutes, the error code 1604 came up saying that my iPod could not be restored or somethin like that.
That 1604 error is generally related to USB timing issues.
Try the tips in the article deggie linked, under "USB Troubleshooting." http://support.apple.com/kb/TS1286
Try disconnecting all USB devices, other than the keyboard and mouse.
Jason

Ipod touch won't update or restore

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