IPod Touch Won't Update to iOS5 without error message (-43) stating all contents will be deleted. How can I update without everything being deleted?

Hi there,
I have an iPod Touch 3rd generation (Model A1318). For the last several months I keep trying to update to iOs 5 and it gets stuck during the backup phase and an error message pops up:
As half of my songs are not iTunes purchases, therefor not on the cloud, I do not want to start from scratch and have everything deleted. Also, Apple does not allow you to extract songs back off the pod easily to backup, so it would present a serious hassle reuploading hundreds of songs from CDS etc. Can anyone help explain this message? Has anyone hit continue with the update occurring smoothly without anything being erased? Any guidance much appreciated. I tried several times disabling my anti virus software during the process like others have said on the boards and in the Apple store but the same message and outcome. For reference, I'm using Windows Vista and the most recent iTunes 10.6.1.

See my response to your other post.
The automatic iTunes backup does not contain any synced items like apps, music (either iTunes purchases or not). There is no difference in what is backed up. See:
iTunes: About iOS backups

Similar Messages

TS3221 I am trying to update my iPod touch to the new iOS, but the error message "An error has occurred while backing up this iPod (0xE800067)" and asks me if I want to continue (which will "result in the loss of all contents on this iPod"); what is the p

I am trying to update my iPod touch to the new iOS, but the error message "An error has occurred while backing up this iPod (0xE800067)" and asks me if I want to continue (which will "result in the loss of all contents on this iPod"); what is the problem?

Maybe:
iPhone, iPad, iPod touch: Unknown error containing '0xE' when connecting
Also see:
iOS: Troubleshooting backup issues in iTunes

My computer thinks that my iPod cant update to ios5 and thinks that 4.2.1 is the latest software how can i get it to update?

My computer thinks that my iPod cant update to ios5 and thinks that 4.2.1 is the latest software how can i get it to update?
I dont know what to do any help please ??

I thing yu really have a 2G iod. Those can only to to 4.2.1. If yours is a 8 or 16 GB one it is a 2G iPod. Apple only made 32 and 64 GB 3G iPods. A 32 GB one could be either. To identify your iPod:
Identifying iPod models
Apple - Support - Check Your Service and Support Coverage

I bought an ipod touch and put it into my stereo dock but want to view videos on youtube. How can i do this?

I bought an ipod touch and put it into my stereo dock but want to view videos on youtube. How can i do this?

Its connected to wifi but once in dock it won't play the video. It says 'TV Connected'. Its in my stereo and i want the ipod to play the youtube video aswell. Can i do this?

I have an iPod touch 4g that is jail broken and I would like to have it back to normal how can this be done?

Can some one help me with my issue I have an iPod touch 4g that is jail broken and I would like to have it back to normal how can this be done?

No one here can help you with that, check Google.
If the baseband has been changed and you are trying to put the phone back to a condition to unlock it be aware you may not be able to accomplish this.

When i try to sync my iPod Touch 4th Gen. it gives me an error message #1150. help?

when i try to sync my iPod Touch 4th Gen. it gives me an error message #1150. help?

Try:
iTunes Error 1150 while syncing music...: Apple Support Communities
Then try the previous discussions listed on the right side of this page under the heading More Like This.

My iPod doesn't sync it keeps coming up with the message "The iPod 'iPod Nano' cannot be synced. An unknown error occurred (13019)." What does this mean and how can I fix it.

My iPod doesn't sync it keeps coming up with the message "The iPod 'iPod Nano' cannot be synced. An unknown error occurred (13019)." What does this mean and how can I fix it?

I am getting the same error message. Have you figured it out?

I updated my iPhone 5c to iOS8 and lost all my calendar events. How can I get them back?

I updated my IPhone 5C to iOS8 and lost all my calendar events. How can I get them back? I had it saved to the cloud but then changed it because I did not want to save everything to the cloud. I changed it back and still don't have any events.

Are they still listed on your device when you go to Settings>iCloud>Storage>Numbers? If so, they should still be in iCloud but you may need to contact support to find out why the Numbers app isn't able to access them: http://www.apple.com/support/icloud/contact/.

I had iPhoto as part of iLife 11. I recently did an erase and install on my Macbook Air and without a CD drive I'm unable to reinstall. How can I install without having to repurchase all of the apps?

I had iPhoto as part of iLife 11. I recently did an erase and install on my Macbook Air and without a CD drive I'm unable to reinstall. How can I install without having to repurchase all of the apps?

Do you have access to another Mac with a disk drive? If so you can do it in one of two ways:
1 - on the Mac with the optical drive launch Disk Utility and make a disk image of the iLife 11 disk. Connect the two Macs together and transfer the disk image to your MacBook Air. Mount the disk image and install from it. I have my iLife disks saved that way for quick and easy reinstall when necessary.
2 - connect the two Mac together so you can access the MBA from the Mac with the disk drive. Insert the iLife disk, and install from the second Mac to the MBA.

TS3276 I just downloaded the OS X Lion mountain and Mail won't open. I get an error message everytime I try to open the app.How can I fix that?

I just downloaded the OS X Lion mountain and Mail won't open. I get an error message everytime I try to open the app.How can I fix that?

I-Photo won't open even though I have upgraded to OS X Yosemite and downloaded the I-Photo upgrader.
But have you run the the iPhoto Library upgrader? It is installed in Applications > Utilities. Launch it and direct it to your iPhoto library.
Which version of iPhoto did you upgrade from?
The upgrader is only necessary, if you have been running iPhoto7.1.2 or earlier.

After downloading the updates for Premier Elements 12 I got the following error message U44M1P7. What does this mean and how can I correct it. Thanks.

After downloading the updates for Premier Elements 12 I got the following error message U44M1P7. What does this mean and how can I correct it. Thanks.

glennpsychdoc
What computer operating system is your Premiere Elements 12 running on? I suspect Mac because of the name your error.
Please read the following Adobe document with the details and fix for error U44M1P7
ATR Premiere Elements Troubleshooting: PE12: 12.1 Update Released
Specifically open the following link in the above
Update 12.1 installation errors | Photoshop Elements, Premiere Elements
Please let us know if that works for you.
Thank you.
ATR

IPhone won't update to iOS5 - get error message "iPhone not eligible for ugrade""

I have an iphone 3gs and an ipad, and neither of them will update. I have lion on my 27" imac with all software up to date, and the devices wont update. I recieve error message "your device is not eligible for the requested update"
I have no idea what weird problem this is, but the devices didnt update before i had lion either. Also, they didnt update to recent versions of iOS4, and I recieved the identical error message.
Thanks, Cole

This usually means that the device has been unlocked, hacked or jailbroken. If you use iTunes and click the Update button to update you should never see this message; instead it will say that you have the latest version. Where did you get the update file you are trying to install?

IOS7 update failure w/ error "Not Connected to Wireless", but I am connected- How can I update?

My iPad has the defective "gotofailure" bug in iOS7, but there is only 1 pending update which describes a completely unrelated issue. I am connected to my Wireless LAN, and that connection works fine. But, when I try to download and install the pending update (Which may or may not have the major security hole fixed), the update fails with the error message "not connected to wireless". How can I get someone at Apple support to tell me how to get around this problem?
What am I supposed to do when the fix for a major bug is blocked by another (apparently minor) update?
(note: I am over the 30 day warranty, but within the 1 year warranty. However, Apple support wants me to pay $20 to have them tell me how to fix their defective software...
I expect that the 1 year warranty should apply to defective software, especially this major security bug!
This bug completely compromises browser and internet security... it is a HUGE deal!
see: http://www.wired.com/threatlevel/2014/02/gotofail/ ).
This is my first Apple product since the Apple 2E. If this is the level of customer support and warranty for defects, hardware or software, that Apple provides, it may well be my last apple product.
I have worked in customer support at another major computer company, and this type of policy is the surest way to send customers to your competitors that I know of. Tim Cook, are you listening?
(P.S. Don't bother trying to get the attention of any Apple Executive - they don't want to hear from customers to provide feedback on their products or policies - not by phone nor by email.)
Any workarounds for the problem or a way to update the iOS7 to fix the security hole will be greatly appreciated.

Hi...
I think here the issue may be that the utility and the internet connection are not getting synchronised. The operating system on your computer is it win XP? If it is win xp, u can use the windows wireless software to manage to your wireless network. In order to use the windows wireless zero configuration, right click on the linksys icon at the bottom right hand corner of the task bar, select the option that says "use windows wireless ....".
The linksys icon will be grayed and windows will be managing the wireless network. Connect to your wireless network and you should be able to go online.

My 4th gen Ipod touch won't power up but is recognized by itunes and is in recovery mode! What can I do/

I can't get my 4th gen ipod touch to turn on but itunes see's it and is in recovery mode. I can hear the beep beep when I plug it in to the usb port. I have also charged it for 3 hrs so far but won't fire up. I tried the customery hold the home and power button routine but don't know what else to do. I tried recovery mode but the itunes say's"waiting for the ipod" and I guess cause it's not on it won't recover. Any help would be appreciated! Thanks in advance to all who reply!

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

TS3694 have an ipod touch won't allow me to add new music, tried numerous X, it will not restore to its original settings...I have tried everything that was suggested. I can have a friend restore it and I also have a click wheel ipod and it works fine.

ipod touch stuck in restore mode. I have tried all the suggested fixes and nothing seems to work, I can have a friend restore on his pc, as this has happenned every time I attempt to add new music and etc. I have an ipod classic 120gb and everything works fine with it. What is the problem and how can I fix?
Thank You

Have you tried resolving the error messages by going here:
iTunes: Specific update-and-restore error messages and advanced troubleshooting
Also here:
iOS: Troubleshooting backup issues in iTunes

IPod Touch Won't Update to iOS5 without error message (-43) stating all contents will be deleted. How can I update without everything being deleted?

Similar Messages

Maybe you are looking for