IPod Touches crashing due to wifi

My ipod touch 4 and 5 are beginning to crash while on apps when wifi is not working. Even apps that dont need wifi to function. Please help!

Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset network settings: Settings>General>Reset>Reset Network Settings
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

Similar Messages

5th gen iPod Touch crashes spontaneously

Hi there
My 5th Gen iPod Touch crashes at random times, usually when on wifi. When it does this, it resets my clock by ten or twenty or thirty minutes and I have to fix the time because it does not automatically restore via the Internet. I tried restoring my iPod, both at home and at the Apple Store, but when the person helping me ran a diagnostic on it I was told nothing came up. My diagnostic data was still on the iPod and I had three kernel panic reports and about eight reset counter reports, so I'm not sure why I was told that. I've seen a similar thread on here saying it was probably the battery, so I thought that was the problem, but I've just been told otherwise. I don't know what to do because last night I plugged in my iPod and left the room, then came back to find the screen cracked (I'm guessing having to do with the battery). No one else was in the room and I didn't drop it. Because I don't know how to reproduce the problem, I'm having a hard time proving it exists regardless of diagnostic data, and now it looks like I dropped it and that damaged the device, when that is honestly not the case. Does anyone have any ideas?
Thank you.

Hello
No, I did not restore from backup. I restored to factory settings at the Apple Store and when I got home and tried to set up my email, my iPod restarted again. The time reset to ten minutes previous.
I'm mentioning the crash reports because they all correspond to the times my iPod restarted. It has crashed four times in the last hour and all I've done is download two apps (Podcasts and Skype) and added my email accounts.
Thanks very much.

I tried to download a movie on my iPod touch but due to limited space, it did not download. Then, I checked my credit card online, and I found the money was already taken. How will I get it to download on another device with the same account?

I tried to download a movie on my iPod touch but due to limited space, it did not download. Then, I checked my credit card online, and I found the money was already taken. How will I get it to download on another device with the same account? Also, I was wondering why they took my money even when it did not finish downloading let alone get downloaded?

Welcome to the Apple Community.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option from the Quick Links section in the top right corner of the iTunes homepage in your iTunes application on your computer.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option which is revealed in the iTunes app on your iOS device by tapping the more button at the bottom of the screen.

My ipod touch crashed and is stuck on the apple icon.I held both buttons to shut off,but it just keeps turning back on.my apple laptop itunes wont reconize the ipod,so I can restore it? what can I do to fix this issue?

my ipod touch crashed and stays stuck on apple icon..I've held both buttons together to shut it down so many times,but soon as screen goes black,and its off it turns it on again by its self and won't stay off.I can't restore ipod beause itunes on my apple laptop won't sync or reconize ipod.I have the latest version of itunes,what else can I do?My itunes on my other windows laptop won't either because that says there is no internet connection to itunes,all thought that computer is and works online in everything but itunes.Any ideas anyone would be greatly appreciated!

Try disabling the computer's antivirus and firewall for the network problem.
Also for the original problem try the following if Ana's suggestions does not work
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

My ipod touch wont connect to wifi after i reset the network settings

my ipod touch wont connect to wifi after i reset the network settings

- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on the router
- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
iOS: How to back up your data and set up as a new device
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar

Hi APPLE! I have one question, Why does my iPod Touch 5-th generation WiFi is not working, When an iPod is in sleep position It appeared after the update iOS seven!! Please tell me how to fix it!!

Hi APPLE! I have one question, Why does my iPod Touch 5-th generation WiFi is not working, When an iPod is in sleep position It appeared after the update iOS seven!! Please tell me how to fix it!!

You are not addressing APple here. We are all just users like yourself.
See if this long discussion for iOS 6 helps
How do I make IOS 6 keep wifi on when...: Apple Support Communities

Will my ipod touch work with qwest wifi?

will my ipod touch work with qwest wifi?

Tell us more about qwest wifi. Unless the it requires Flash or Java or something else that the iPod does not support for login it should work. What are the instructions for logigng in?

My ipad 2 and ipod touch keeps on dropping wifi connection, would getting an apple router or maybe airport express help?

ipad 2 and ipod touch keeps on dropping wifi, would upgrading to an apple router/airport express help? all my other pc's work well with my current network.

Have you checked for a firmware update for your current router?
What make, model, version router do you have?

Ipod touch crashed during resetting of setting / data

My ipod touch crashed during a resetting of settings / data
Now it will not turn on. The apple icon will come on when I hold the sleep and home button for 10 seconds but the dies again. Itunes will not pick the device up when its plugged in?
Is there a way to get this going again. It is my daughters favorite device and would love to het this running again for her.

Can you connect it to your computer and restore it? If iTunes does not see the iPod try placing the iPod in recovery mode and then restoring. See:
http://support.apple.com/kb/ht1808

Does any iPod model (or has any ever) other than the iPod Touch support iCloud or wifi syncing?

Does any iPod model (or has any ever) other than the iPod Touch support iCloud or wifi syncing? Thanks.

No, the Touch is it.

IPod Touch crash

iPod Touch crashes (returns to home screen) when trying to access links online. Please advise.

Try to reset the ipod by holding the sleep and home button until the Apple logo comes back again.

IPod touch crashes

My iPod touch crashes or freezes

Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar

My ipod touch can connect to wifi but it doesn't connect to the internet..

my ipod touch can connect to wifi but it doesn't connect to the internet..how will i fix it??? help?thanks.

- Reset the iPod. Nothing is lost.
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on your router.
- Go to Settings>General>Reset>Reset Network Settings.
- iOS: Troubleshooting Wi-Fi networks and connections
- iOS: Recommended settings for Wi-Fi routers and access points

Ipod touch crashed, white screen

ipod touch crashed now has white screen

1. Connect your iPod to iTunes on your PC/Mac.
2. But first hold down the home button and wake/sleep button until it turns off.
3. Connect it.
Emmlou wrote:
ipod touch crashed now has white screen
4. ITunes will say this iPod must be updated and restored.
5. Voila

Ipod touch can't find wifi network

Can anyone help me? my ipod touch isn't letting me use wifi access. this is due to it not letting me chose an access point. When I go to settings and tap wifi, it is saying there is no wifi active in the area, even though there is. The wifi is working on every other device including pc and phone.

If not this problem:
iOS: Wi-Fi or Bluetooth settings grayed out or dim
One user reported that placing the iPod in the freezer fixed the problem.
If not successful, an appointment at the Genius Bar of an Apple store is usually in order.
Apple Retail Store - Genius Bar
Then:
Does the iPod connect to other networks?
Does the iPod see the network?
Any error messages?
Do other devices now connect?
Did the iPod connect before?
Try the following to rule out a software problem:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on the router
- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

IPod Touches crashing due to wifi

Similar Messages

Maybe you are looking for