IPod tough quit during update and now won't turn on or sync up

I was doing the recommened os6 update on my daughters IPOD touch last night and during the update it went to a light blue screen and now it won't do anything. When I hook it up to the computer it won't turn on it and it doesn't show up on itunes. I did the power/home button reboot and it still comes up with a blue screen.

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

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Ipod Touch 3g Got hot and now won't turn on

I have an iPod touch 3g, 8gb's to be specific. I forgot the password to get into it, so I plugged it into my computer in order to reset the whole thing. I plugged it in and it connected, but after three seconds or so it disconnected. I tried plugging it in again, but the computer didn't notice anything plugged in.
I looked on the internet for some advice and I learned that I could hold the power button and the power button at the same time for somewhere between 5 and 10 seconds to restart it. I did that. The iPod turned off, but it got really hot and now won't power on plugged in or not.
What caused this? It's written all over this website that doing that would just reset the iPod, not kill it! Did it toast the motherboard?

The cable should not cause a problem unless it was really damaged and had power going to the wrong contacts.
Try here:
iPod touch: Hardware troubleshooting
However, th heating may indicate a hardware problem and an appointment at the Genius Bar of an Apple store is in order.

IPOD NANO FAILED DURING UPDATE AND NOW NOT RESPONDING

HI,
I have an ipod 4gb nano. I had songs loaded on it and it was working fine. I downloaded the latest version of the ipod updater (2006-03-23) to update my ipod. During the update process the battery on my laptop died and now I cant do anything.
If I try and redo the update it just hangs. The ipod displays do not disconnect but doesnt do anything. I tunes is no longer recognising the ipod. All the songs from the ipod have been erased (I did not select restore when I initillay tried the update)
I can see the ipod from my explorer but it will not let me access the device it just hangs.
Can anyone advise me how to fix this so I can use it again.
My latop is running Windows XP.
Thanks
4gb NonO Windows XP

Try the 5 R's
http://www.apple.com/support/ipod/five_rs/
Hope it helps
Wes

IPod wouldn't play music and now won't turn off

I donwnloaded some new music yesterday and uploaded it onto my ipod, but when I went to play it last night and again this morning none of it would work. I could scroll through the music and press play/pause, but the tracks remained on 0.00.
I've just tried to turn it off and now it also won't do that. It's now completely frozen... The light is also constanly on. It's not responding to anything.
Message was edited by: xxLehane

Solved, I started to put it into disk mode but only got so far as the apple logo (I'd plugged it into my computer but it wasn't registering. When the apple logo came up it registered). I then disconnected it from the computer and I had sound again
Just shows, fiddling works

IPod very low on battery and now won't turn on when plugged into PC

I haven't used my iPod for a few weeks, so now the battery is obviously completely empty. The problem is that it won't turn on when I plug it into my PC to charge, even after half an hour or longer. Is there something I can do, or do I need to get a completely new battery put in?
iPod nano

If you are unable to give specifics about the problem or what you need to do, it's going to be rather hard to give you recommendations or alternate suggestions.
As I said, if I recall correctly, the iPod will stay on if it's being charged. But, in case I'm misremembering, are you holding down the button until you see the red arrow that says "Slide to power off"? Have you tried restoring it?

My ipod nano's battery died and now won't turn back on... help? =]

Okay so I was listening to my ipod in the car and it died. I tried to charge it at my friend's house with her iphone charger and it wouldn't turn back on. I plugged it in at home and it still won't start and itunes shows that it's not even plugged in. I tried that shindig where you switch the hold button then press those two buttons but that didn't work either... help?

My 3rd gen nano did the exact same thing to me as well today. I tried doing the reset and nothing happened. I tried calling Apple, but they said it's out of phone warranty, so they couldn't do much. They said they didn't recognize the error I'm getting, so they recommended taking it into a store. When I attach it to my computer, I don't get any response from the ipod, but my computer says that there is new hardware that says "Apple Recovery (DFU) Driver." iTunes tries to read the ipod but says it has an unknown error (-185). I am extremely frustrated. Anyone have suggestions as to what is going on?

My ipod touch needed to be updated so I did and now it won't turn on all it does is show the itunes icon and says toconnect it to itunes so I did and let it be updated and now it wont turn on and I tried resetting but nothing changed.

My ipod touch needed to be updated so I did and now it won't turn on all it does is show the itunes icon and says toconnect it to itunes so I did and let it be updated and now it wont turn on and I tried resetting but nothing changed.

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

I tried to update the software for my iPhone 4S. It froze, and now won't turn off, or on, or sync. Any ideas on how to fix this?

I tried to update the software for my iPhone 4S, 16 GB to the most recent version (8.1?). I don't know what I was updating from, because I can't access that, but it was whatever was installed on it (I got it about a year ago, so probably 6.something).
It froze, and now won't turn off, or on, or sync with my macbook plus, which is what I have always sync'd it to. (I backed it up and sync'd it right before I tried to update the software.)
Since it originally froze almost 3 hours ago, it shows a white screen with the apple on it and a line underneath. When I try to sync with my laptop, it says it needs me to enter a passcode on the phone, which I can't enter because the screen is frozen. So I'm unable to access the iPhone portion of iTunes.
I have tried to turn it off, with no luck. I have tried rebooting my laptop and syncing, but I still get the same result.
Does anyone know how to fix this?
I really wanted to wait to update the software, but I was having internet connectivity issues for the past 3 weeks, and Sprint suggested updating the phone's software.
Thanks in advance for your help!

Hi NWL1,
Thanks for the question. If I understand correctly, the iPhone won't update and is stuck. I would recommend that you read this article, it may be able to help you resolve or isolate the issue.
If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
Thanks for using Apple Support Communities.
Have a great day,
Mario

HT1212 Forgot pass code so I backed up, updated and now won't restore because icloud is open. I cant get in to turn it off! Help

Forgot pass code so I backed up, updated and now won't restore because icloud is open. I cant get in to turn it off! Help

Hi NWL1,
Thanks for the question. If I understand correctly, the iPhone won't update and is stuck. I would recommend that you read this article, it may be able to help you resolve or isolate the issue.
If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
Thanks for using Apple Support Communities.
Have a great day,
Mario

My CS6 Indesign has quit several times and now won't even open anymore, how can I get it to work?

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Start by emptying the InDesign Recovery folder.

Mozilla just did an update and now won't connect to "proxy servers"

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IPod touch stopped working when charging now won't turn on at all

iPod touch stopped working when charging now won't turn on at all

Try in order:
- After charging or half an hour, reset the iPod:
Reset iPod touch: Press and hold the On/Off Sleep/Wake button and the Home
button at the same time for at least ten seconds, until the Apple logo appears.
- Connect the iPod to the computer and if it shows in iTunes, restore the iPod via iTunes.
- See if placing the iPod in recovory mode will allow iTunes to see the iPod so you can restore the iPod. For recovery mode see:
iPhone and iPod touch: Unable to update or restore
- Make an appointment at the Genius Bar of an Apple store since you likely have a hardware problem.

I updated the IPAD with the latest update and now when I turned on and I get the Itunes log and nothing elser

I updated the IPAD with the latest update and now when I turned the IPAD on, I get the itunes logo and then nothing else. How can I fix this to let me use my IPAD?

Hi ....
"I get the itunes logo and then nothing else"
Use Recovery Mode > If you can't update or restore your iPhone, iPad, or iPod touch

Last night I did an update and now when I turn on my macbook it just goes to the white screen with the apple and stays like that.

Last night I did an update and now when I turn on my macbook it just goes to the white screen with the apple and stays like that. How do I fix this issue?

Take each of these steps that you haven't already tried. Stop when the problem is resolved.
To restart an unresponsive computer, press and hold the power button for a few seconds until the power shuts off, then release, wait a few more seconds, and press it again briefly.
Step 1
The first step in dealing with a startup failure is to secure the data. If you want to preserve the contents of the startup drive, and you don't already have at least one current backup, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data that has changed since the last backup, you can skip this step.
There are several ways to back up a Mac that is unable to start. You need an external hard drive to hold the backup data.
a. Start up from the Recovery partition, or from a local Time Machine backup volume (option key at startup.) When the OS X Utilities screen appears, launch Disk Utility and follow the instructions in this support article, under “Instructions for backing up to an external hard disk via Disk Utility.” The article refers to starting up from a DVD, but the procedure in Recovery mode is the same. You don't need a DVD if you're running OS X 10.7 or later.
b. If Step 1a fails because of disk errors, and no other Mac is available, then you may be able to salvage some of your files by copying them in the Finder. If you already have an external drive with OS X installed, start up from it. Otherwise, if you have Internet access, follow the instructions on this page to prepare the external drive and install OS X on it. You'll use the Recovery installer, rather than downloading it from the App Store.
c. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, start the non-working Mac in target disk mode. Use the working Mac to copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.
d. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.
Step 2
If the startup process stops at a blank gray screen with no Apple logo or spinning "daisy wheel," then the startup volume may be full. If you had previously seen warnings of low disk space, this is almost certainly the case. You might be able to start up in safe mode even though you can't start up normally. Otherwise, start up from an external drive, or else use the technique in Step 1b, 1c, or 1d to mount the internal drive and delete some files. According to Apple documentation, you need at least 9 GB of available space on the startup volume (as shown in the Finder Info window) for normal operation.
Step 3
Sometimes a startup failure can be resolved by resetting the NVRAM.
Step 4
If a desktop Mac hangs at a plain gray screen with a movable cursor, the keyboard may not be recognized. Press and hold the button on the side of an Apple wireless keyboard to make it discoverable. If need be, replace or recharge the batteries. If you're using a USB keyboard connected to a hub, connect it to a built-in port.
Step 5
If there's a built-in optical drive, a disc may be stuck in it. Follow these instructions to eject it.
Step 6
Press and hold the power button until the power shuts off. Disconnect all wired peripherals except those needed to start up, and remove all aftermarket expansion cards. Use a different keyboard and/or mouse, if those devices are wired. If you can start up now, one of the devices you disconnected, or a combination of them, is causing the problem. Finding out which one is a process of elimination.
Step 7
If you've started from an external storage device, make sure that the internal startup volume is selected in the Startup Disk pane of System Preferences.
Start up in safe mode. Note: If FileVault is enabled in OS X 10.9 or earlier, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Post for further instructions.
Safe mode is much slower to start and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
The login screen appears even if you usually log in automatically. You must know the login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
When you start up in safe mode, it's normal to see a dark gray progress bar on a light gray background. If the progress bar gets stuck for more than a few minutes, or if the system shuts down automatically while the progress bar is displayed, the startup volume is corrupt and the drive is probably malfunctioning. In that case, go to Step 11. If you ever have another problem with the drive, replace it immediately.
If you can start and log in in safe mode, empty the Trash, and then open the Finder Info window on the startup volume ("Macintosh HD," unless you gave it a different name.) Check that you have at least 9 GB of available space, as shown in the window. If you don't, copy as many files as necessary to another volume (not another folder on the same volume) and delete the originals. Deletion isn't complete until you empty the Trash again. Do this until the available space is more than 9 GB. Then restart as usual (i.e., not in safe mode.)
If the startup process hangs again, the problem is likely caused by a third-party system modification that you installed. Post for further instructions.
Step 8
Launch Disk Utility in Recovery mode (see Step 1.) Select the startup volume, then run Repair Disk. If any problems are found, repeat until clear. If Disk Utility reports that the volume can't be repaired, the drive has malfunctioned and should be replaced. You might choose to tolerate one such malfunction in the life of the drive. In that case, erase the volume and restore from a backup. If the same thing ever happens again, replace the drive immediately.
This is one of the rare situations in which you should also run Repair Permissions, ignoring the false warnings it may produce. Look for the line "Permissions repair complete" at the end of the output. Then restart as usual.
Step 9
If the startup device is an aftermarket SSD, it may need a firmware update and/or a forced "garbage collection." Instructions for doing this with a Crucial-branded SSD were posted here. Some of those instructions may apply to other brands of SSD, but you should check with the vendor's tech support.
Step 10
Reinstall the OS. If the Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade.
Step 11
Do as in Step 9, but this time erase the startup volume in Disk Utility before installing. The system should automatically restart into the Setup Assistant. Follow the prompts to transfer the data from a Time Machine or other backup.
Step 12
This step applies only to models that have a logic-board ("PRAM") battery: all Mac Pro's and some others (not current models.) Both desktop and portable Macs used to have such a battery. The logic-board battery, if there is one, is separate from the main battery of a portable. A dead logic-board battery can cause a startup failure. Typically the failure will be preceded by loss of the settings for the startup disk and system clock. See the user manual for replacement instructions. You may have to take the machine to a service provider to have the battery replaced.
Step 13
If you get this far, you're probably dealing with a hardware fault. Make a "Genius" appointment at an Apple Store, or go to another authorized service provider.

I updated the IPAD with the latest update and now when I turned the IPAD on, I get the itunes logo and then nothing else. How can I fix this to let me use my IPAD?

I updated the IPAD with the latest update and now when I turned the IPAD on, I get the itunes logo and then nothing else. How can I fix this to let me use my IPAD?

YOU ARE IN RECOVERY MODE
1. Turn off iPad
2. Turn on computer and launch iTunes (make sure you have the latest version of iTune)
3. Plug USB cable into computer's USB port
4. Hold Home button down and plug the other end of cable into docking port.
DO NOT RELEASE BUTTON until you see picture of iTunes and plug
5. Release Home button.
ON COMPUTER
6. iTunes has detected iPad in recovery mode. You must restore this iPad before it can be used with iTunes.
7. Select "Restore iPad"...
Note:
1. Data will be lost if you do not have backup
2. You must follow step 1 to step 4 VERY CLOSELY.
3. Repeat the process if necessary.

IPod tough quit during update and now won't turn on or sync up

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