Ipod unable to be restored

Ok I can't restore my ipod it says Theipod software update serve could not be contacted.
Make sure your network settings are correct and your network connection is active or try again later. I don't know it's saying that because nothing is wrong with my network connection to my knowledge. I even disabled my fire wall yet still no fix. Also I seem to have another problem and which is the reason i am restoring my ipod in the first place. It says i have 4.72 gb's of music used and 958mb of "other" space used leaving me with 20 mbs of free space. *** is this other space. My itunes is up to date and my ipod software says 1.3 So i'm really at a loss here please help if you can.

I was in same boat w/my IPOD classic for last 2 wks (unable to restore b/c itunes & PC didn't recognize device). All it showed was unhappy face & apple logo. I'm hysterical b/c I just fixed it doing the MOST ridiculous thing>>slapping the back of my IPOD per a utube video I just watched! I had nothing to lose so I did that & it IMMEDIATELY fixed my ipod!! It was the least time consuming thing I've tried to do to fix this darn thing in 2 wks. I don't know why apple doesn't add it to their 'troubleshooting assistant' as the FIRST THING TO TRY! Even though it worked perfectly after that, I plugged it in & performed a restore just to be safe. (BTW, the only reason I use this old thing is b/c my ipod touch doesn't work w/Chrysler's (hardwired) ipod adapter. They haven't caught up w/technology I guess).

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My Ipod id plugged in, but my computer says that it is unable to sync, restore, and all of the above becasue there is a duplicate file name. Then when I un-plug my ipod it is frozen in the connected screen. What do I do?

My Ipod is plugged in, but my computer says that is unable to sync, restore, or all of the above because there is a duplicate file name. Then when I un-plug my ipod it stays frozen on the connected screen. What do I do???

Are you getting that when connecting to Mac OS or a Windows OS, Kaitlin?

HT201263 Hi. I forgot my passcode and now I am unable to unlock my ipod. I tried restoring it using itunes in recovery mode as well as dfu mode but it says unable to restore,unknown error occured (3004). Please help me out. My ipod is locked for one hour

Hi. I forgot my passcode and now I am unable to unlock my ipod. I tried restoring it using itunes in recovery mode as well as dfu mode but it says unable to restore,unknown error occured (3004). Please help me out. My ipod is locked for one hour now.

Locked Out, Forgot Lock or Restrictions Passcode, or Need to Restore Your Device: Several Alternative Solutions
1. iOS- Forgotten passcode or device disabled after entering wrong passcode
2. iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
3. Restoring iPod touch after forgotten passcode
4. What to Do If You've Forgotten Your iPhone's Passcode
5. iOS- Understanding passcodes
6. iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
Forgotten Restrictions Passcode Help
You will need to restore your device as New to remove a Restrictions passcode. Go through the normal process to restore your device, but when you see the options to restore as New or from a backup, be sure to choose New.
Also, see iTunes- Restoring iOS software.

The iPod could not be restored - error code 1433

Just today I went to sync my 4th generation 20GB iPod with my Mac and iTunes gave me the following error message:
"iTunes has detected an iPod that appears to be corrupted. You may need to restore this iPod before it can be used with iTunes. You may also try disconnected and reconnecting the iPod."
I tried disconnecting and reconnecting several times, but always got the same error. I then tried to restore the iPod. iTunes then hung for several minutes before presenting another dialog box with the following error message:
"The iPod "iPod" could not be restored. An unknown error occurred (1433)."
Upon clicking the More Information button I was directed to the following web page:
http://support.apple.com/kb/TS1372
I've tried restarting the computer and connecting the iPod to a different USB port. The windows suggestions would seem not to apply. I read somewhere else on these forums that the error code was previously triggered when people tried to update older iPods with the then-new iTunes 7.6. Is it possible that iTunes is unable to restore an iPod as old as mine?

From my experience it can be either an iPod or computer problem, try to prove it by doing a restore with another computer, if it works then you need to deal with the computer.
In my case, I finally found out it was the bad USB hub causing the problem ... don't use the hub without the external power

HT201263 Unable to update, restore or recover. Slider doesn't slide and number pad doesn't work for passcode. What next? Worked last night . Battery charged. When I push Home button I get my backgroung but can't slide slider. Device is recognized by iTune

Unable to update, restore or recover. Slider doesn't slide and number pad doesn't work for passcode. What next? Worked last night . Battery charged. When I push Home button I get my backgroung but can't slide slider. Device is recognized by iTunes.Help! Thank you.

Besweet, I'm having the very same problem with 60GB colour which was bought new and worked for 6 months before suddenly just not being recognised by PC. I hadn't changed anything at all.
I've followed all troubleshooting advice and reinstalled and updated iTunes and iPod updater software but all troubleshooting routes seem to hit the dead end of either the need to access the iPod via the PC (which isn't possible as it's not showing up at all) or the iPod in disc mode stuck at "ok to disconnect".
It's still under 1yr warranty so will have to take to a dealer.
I'm sorry that's not much help for you but at least you know it's not a unique problem.
PC Windows XP

The iPod "iPod" could not be restored. An unknown error occurred (6)

I know this type of error has been posted before but I've tried everything I've read in other posts and have not gotten anywhere.
When I try to restore my Ipod Touch, after it is into the restore for a while, I get the message:
+*The iPod "iPod" could not be restored. An unknown error occurred (*6).+
iPod Touch 1G
Firmware 3.12
What I've tried:
- Rebooting host.
- Resetting iPod Touch - Holding down home and power for 10 seconds
- Using different computers with fresh versions of Itunes. Computers were running Vists, XP, and Windows 7.
- Putting iPod touch into DFU mode (Hold down Home and power for 10 seconds then let go of power until iPod goes into DFU mode.
I always end up with The iPod "iPod" could not be restored. An unknown error occurred (6).
I did get extended Apple care service but of course it ran out last month!
I did get a log from one of the failures if that would be of help.
Any suggestions?
Dave

Well my ipod is just out of warranty so I'm not sure if they will even look at it but I'll try tomorrow to bring it to the Apple store.
If anyone is interested here is part of the log file of the bad restore:
*2009-11-20 07:54:45.593 iTunes.exe[2560:15c4]: <Recovery Mode Device 0258AA58>: operation 7 progress 99*
*2009-11-20 07:54:45.640 iTunes.exe[2560:15c4]: WinDFU::UploadData: EOF, cbRead: 1988*
*2009-11-20 07:54:45.640 iTunes.exe[2560:15c4]: <Recovery Mode Device 0258AA58>: operation 7 progress 100*
*2009-11-20 07:54:45.640 iTunes.exe[2560:15c4]: WinDFU::UploadData: ZLP*
*2009-11-20 07:54:45.640 iTunes.exe[2560:15c4]: WinDFU::FinalizeDfuUpdate: GetStatus: status: 0, state: 6*
*2009-11-20 07:54:45.640 iTunes.exe[2560:15c4]: WinDFU::ProcessUpdateState: status.bState == DFUSTATE_MANIFESTSYNC*
*2009-11-20 07:54:45.640 iTunes.exe[2560:15c4]: WinDFU::FinalizeDfuUpdate: GetStatus: status: 0, state: 7*
*2009-11-20 07:54:45.640 iTunes.exe[2560:15c4]: WinDFU::ProcessUpdateState: status.bState == DFUSTATEMANIFEST, PollTimeout: 3000*
*2009-11-20 07:54:48.640 iTunes.exe[2560:15c4]: WinDFU::FinalizeDfuUpdate: GetStatus: status: 0, state: 8*
*2009-11-20 07:54:48.640 iTunes.exe[2560:15c4]: WinDFU::ProcessUpdateState: status.bState == DFUSTATE_MANIFEST_WAITRESET*
*2009-11-20 07:54:48.640 iTunes.exe[2560:15c4]: WinDFU::ResetDevice: resetting...*
*2009-11-20 07:54:49.031 iTunes.exe[2560:15c4]: WinDFU::FinalizeDfuUpdate: success*
*2009-11-20 07:54:49.031 iTunes.exe[2560:15c4]: <Recovery Mode Device 0258AA58>: operation 8 progress -1*
*2009-11-20 07:54:49.031 iTunes.exe[2560:15c4]: <Recovery Mode Device 0258AA58>: operation 9 progress -1*
*2009-11-20 07:54:49.031 iTunes.exe[2560:15c4]: <Recovery Mode Device 0258AA58>: Recovery mode succeeded*
*2009-11-20 07:54:50.562 iTunes.exe[2560:1654]: WinAMRestore::OnInterfaceRemoval: \\?\USB#VID05AC&PID1281#{ED82A167-D61A-4AF6-9AB6-11E52236C576}\IB0000#85dec649*
*2009-11-20 07:54:50.562 iTunes.exe[2560:1654]: WinAMRestore::ProcessDevNodesChanges: device: 0x084b4ee0, notify: 2, connected: 0*
*2009-11-20 07:54:50.562 iTunes.exe[2560:1654]: WinAMRestore::ProcessDevNodesChanges: device: 0x084b5d50, notify: 2, connected: 0*
*2009-11-20 07:54:50.562 iTunes.exe[2560:1654]: WinAMRestore::ProcessDevNodesChanges: device: 0x084b6710, notify: 2, connected: 0*
*2009-11-20 07:54:50.562 iTunes.exe[2560:1654]: WinAMRestore::ProcessDevNodesChanges: device: 0x084b6cb8, notify: 2, connected: 1*
*2009-11-20 07:54:50.562 iTunes.exe[2560:1654]: AppleDevice::NotifyDisconnect: IBOOT, IBOOT \\?\USB#VID05AC&PID1281#{ED82A167-D61A-4AF6-9AB6-11E52236C576}\IB0000#85dec649, inst: 0x84b6cb8*
*2009-11-20 07:54:50.562 iTunes.exe[2560:1654]: IBOOT, DFU \\?\USB#VID05AC&PID1281#{B8085869-FEB9-404B-8CB1-1E5C14FA8C54}\0000#85dec649, inst: 0x84b6cb8*
*2009-11-20 07:54:50.578 iTunes.exe[2560:1654]: _AMRecoveryModeDeviceFinalize: 0258AA58*
*2009-11-20 07:54:50.578 iTunes.exe[2560:1654]: WinAMRestore::OnInterfaceRemoval: \\?\USB#VID05AC&PID1281#{B8085869-FEB9-404B-8CB1-1E5C14FA8C54}\0000#85dec649*
*2009-11-20 07:54:50.593 iTunes.exe[2560:1654]: WinAMRestore::ProcessDevNodesChanges: device: 0x084b4ee0, notify: 2, connected: 0*
*2009-11-20 07:54:50.593 iTunes.exe[2560:1654]: WinAMRestore::ProcessDevNodesChanges: device: 0x084b5d50, notify: 2, connected: 0*
*2009-11-20 07:54:50.593 iTunes.exe[2560:1654]: WinAMRestore::ProcessDevNodesChanges: device: 0x084b6710, notify: 2, connected: 0*
*2009-11-20 07:54:50.593 iTunes.exe[2560:1654]: WinAMRestore::ProcessDevNodesChanges: device: 0x084b6cb8, notify: 2, connected: 0*
*2009-11-20 07:54:58.093 iTunes.exe[2560:13c8]: iTunes: received kAMDeviceAttached action, device 0X84B7218, AFC error 0XE8000028*
*2009-11-20 07:54:58.093 iTunes.exe[2560:13c8]: iTunes: Restore mode device appeared, device 0X84B7218*
*2009-11-20 07:54:58.093 iTunes.exe[2560:13c8]: iTunes: Creating restore mode device with usbMuxDeviceID 0X1*
*2009-11-20 07:54:58.093 iTunes.exe[2560:13c8]: <Restore Device 025D35C0>: operation 3 progress -1*
*2009-11-20 07:54:58.109 iTunes.exe[2560:13c8]: <Restore Device 025D35C0>: operation 4 progress -1*
*2009-11-20 07:54:58.125 iTunes.exe[2560:13c8]: Supports value queries: 1*
*2009-11-20 07:54:58.140 iTunes.exe[2560:1264]: iTunes: Specifying UOI boot image*
*2009-11-20 07:54:58.171 iTunes.exe[2560:1264]: device did not return saved USB log*
*2009-11-20 07:54:58.171 iTunes.exe[2560:1264]: device did not return saved panic log*
*2009-11-20 07:54:58.171 iTunes.exe[2560:1264]: previous restore failed with exit status 0x100*
*2009-11-20 07:54:58.171 iTunes.exe[2560:1264]: connected to service com.apple.mobile.restored*
*2009-11-20 07:54:58.171 iTunes.exe[2560:1264]: using protocol version 12*
*2009-11-20 07:54:58.187 iTunes.exe[2560:1264]: unable to open device_map.txt: No such file or directory*
*2009-11-20 07:54:58.187 iTunes.exe[2560:1264]: board config = n45ap*
*2009-11-20 07:54:58.218 iTunes.exe[2560:1264]: <Restore Device 025D35C0>: operation 28 progress -1*
*2009-11-20 07:55:09.031 iTunes.exe[2560:1264]: <Restore Device 025D35C0>: operation 11 progress -1*
*2009-11-20 07:55:09.093 iTunes.exe[2560:1264]: device returned AMR error 6*
*2009-11-20 07:55:09.093 iTunes.exe[2560:1264]:*
*==== device restore output ====*

IPod Touch will not Restore

I recently bought a new app on the iTunes store and, after being unable to install it, decided to restore my iPod Touch. I tried doing it with the options provided in iTunes only to find that my iPod can not be restored (error 1604). I've tried manually resetting it, but there doesn't seem to be anyway to do that. I'll it will do is show the Apple logo and then display the "Connect to iTunes" picture. When I do, it says that it must be restored. After preparing to restore, the computer announces this can not be done because of error 1604 and I'm right back at the beginning. Please help.

This is a USB problem. Since you have a Mac, restart your computer first and try it again before troubleshooting the problem.
From the KB article: (http://support.apple.com/kb/TS1275)
"Error 1604: This error is often related to USB timing. Try changing USB ports, uninstalling and reinstalling USB ports, and other available USB troubleshooting steps (troubleshooting USB connections, device not recognized properly, computer won't recognize a FireWire or USB device). If you are using a dock, bypass it and connect directly to the USB 30-pin dock-connector cable. If the issue persists on a known-good computer, the device may need service.
If the issue is not resolved by USB isolation troubleshooting, and another computer is not available, try these steps to resolve the issue:
1. Connect iPhone to iTunes, confirm that the device is in Recovery Mode. If it's not in Recovery Mode, put it into Recovery Mode.
2. Restore and wait for error 1604.
3. When prompted click OK.
4. Close and re-open iTunes while iPhone remains connected.
5. iPhone should now be recognized in Recovery Mode again.
6. Try to restore again.
If the steps above do not resolve the issue, try restoring using a known-good USB cable, computer, and network connection."

IPod Mini won't restore back to factory settings

I have a iPod Mini and ever since I downloaded iTunes 7 I've had a few problems.
The new iTunes won't let me restore my settings. When I try to do it I get an error message that says the iPod couldn't be restored "An unknown error occurred (1428)."
Another problem is that I have no songs/podcasts on my Mini but it says I only have 16.1 MB of free space. I've already re-stalled iTunes and resetted the iPod itself.
Nothing seems to work.
Anybody know how to solve this problem?

I bought my ipod mini off of ebay and it only came with the ipod, no software or connectors. I bought the connectors seperately. My issue is this: when connecting to my computer I cannot find the songs off of the mini. nor can i figure out what the itunes purpose is. I am unable to find the mini on the itunes layout anywhere.
can you help?

Error message: IPod could not be restored. An unknown error occurred (1603)

After I upgraded my ITunes and tried to sync my IPod touch I got this message.

Error message: IPod could not be restored. An unknown error occurred (1603)
Hi rtpeter1 ...
Error 1603: If you receive this error and the iOS device is not automatically placed into recovery mode, it may be necessary to do so manually. Refer to iPhone and iPod touch: Unable to restore for steps on placing iPhone into forced recovery mode. Also, remove the IPSW and attempt to restore again. If you do not want to remove the IPSW in the original user, try restoring in a new administrator user.
From here > iOS: Resolving update and restore alert messages

TS3694 the ipod"ipod" could not be restored. An unknown error occurred (3194)

the ipod"ipod" could not be restored. An unknown error occurred (3194)
How do I restore my ipod. Right now can not access it at all . Picture of itunes icon and my cable all that is showing

This device is not eligible for the requested build (Also sometimes displayed as an "error 3194")
Update to the latest version of iTunes.
Third-party security software or router security settings can also cause this issue. To resolve this, followTroubleshooting security software issues.
Downgrading to a previous version of iOS is not supported. If you have installed software to performunauthorized modifications to your iOS device, that software may have redirected connections to the update server (gs.apple.com) within the Hosts file. Uninstall the unauthorized modification software from the computer.
Edit out the "gs.apple.com" redirect from your hosts file, and then restart the computer for the host file changes to take affect. For steps to edit the Hosts file and allow iTunes to communicate with the update server, see iTunes: Troubleshooting iTunes Store on your computer, iPhone, iPad, or iPod—follow steps under the heading Blocked by configuration (Mac OS X / Windows) > Rebuild network information > The hosts file may also be blocking the iTunes Store. If you do not uninstall the unauthorized modification software prior to editing the hosts file, that software may automatically modify the hosts file again on restart.
Avoid using an older or modified .ipsw file. Try moving the current .ipsw file (see Advanced Steps > Rename, move, or delete the iOS software file (.ipsw) below for file locations), or try restoring in a new user to ensure that iTunes downloads a new .ipsw.
Unable to contact the iOS software update server gs.apple.com
Error 1004, 1013, 1638, 3194: These errors may be the result of the connection to gs.apple.com being redirected or blocked. Follow these steps to resolve these errors:
Install the latest version of iTunes.
Check security software. Ensure that communication to gs.apple.com is allowed. Follow this article for assistance with security software. iTunes for Windows: Troubleshooting security software issues.
Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. Follow iTunes: Advanced iTunes Store troubleshooting to edit the hosts file or revert to a default hosts file. See section "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information".
Try to restore from another known-good computer and network.
If the errors persist on another computer, the device may need service.
Error 3194: You may not have the latest version of iTunes installed Update to the latest version of iTunes. If the issue persists, follow the steps above in "Unable to contact the iOS software update server gs.apple.com".

My IPOD touch will not restore. It says "IPOD device cannot be found".

My IPOD Touch will not restore. It says, "IPOD device cannot be found".

- Try resetting the iPod;
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Next try placing the iPod in recovery mode and then retore. For recovery mode:
iPhone and iPod touch: Unable to update or restore
- Then try placing the iPod in DFU mode and then restore.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

Can't unlock ipod touch tried to restore it and still won't unlock

can't unlock ipod touch tried to restore it but it still won't unlock

Place the iPod in recovery mode and then restoe the iPod via iTunes. For recovery mode see:
iPhone and iPod touch: Unable to update or restore

"Itunes cannot read the contents of ipod. Go to the summary tab in Ipod preferences and click Restore to restore this ipod to factory settings." What is this?

I have been getting this error message since about the end of June when I updated to the latest version of iTunes. It's pretty annoying. Let me lay out how this has been happening for the past month, the best I can. I have a 32GB 4th gen iPod Touch
I load content up to my iPod. Music, Apps, Videos, pictures, etc.
My iPod works well for a little while, days sometimes a week is the longest I went without seeing this message.
I connect iPod back to my laptop through the standard pack in Apple USB connector.
I get the "Itunes cannot read the contents of ipod. Go to the summary tab in Ipod preferences and click Restore to restore this ipod to factory settings." message. When I go to the preferences tab, I click restore and iTunes gets stuck trying to restore my iPod. Then I have to uplug my iPod. And Shutdown/Restart my PC reconnect my iPod, and go through the restore process again.
I have been doing this for as I said, a month. It's getting pretty grueling to keep havomh putting cotent on my iPod after these restores.
I've tried everything.
I've stopped autosync, it still happens.
I tried to reinstall iTunes(be it I didn't full uninstall before trying to install again and got the option to fix corrupted files and such
I've deleted all old back up, and it still happens
Today is the fist time I'm fully uninstalling iTunes, and then reinstalling to see if this works.
But do you guys have any otehr solutions for this? As I said, this didn't start happening until I installed the lastest version of iTunes 10.6.3

- Have you tried another cable?
- Another USB port?
- When you have the problem, connect it to another computer to help determine if you have an iPod or computer problem.
- Try just restoring the iPod to factory settings/new iPod. Do not restore from backup. If you still have the problem with this and all computer that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.

My ipod needs to be restored but it only stays on the "connect to itunes" for approximately 20 seconds and then turns black as if it is turned off.

So a couple of months ago, I had to restore my new IPOD 5 TOUCH because i had forgotten the password and disabled it, so as you can imagine I am quite familiar with restoring it.
(The last time I had synced it was the only time that I had to restore it when I first got it when I had disabled it)
This morning I wanted to sync my ipod. So I plugged my ipod into my WINDOWS computer and waited for itunes to open, and it did just like it is supposed to. It then said itunes needed the latest update so i continued with updating it. Itunes updated, but then said that my ipod needed the latest software. I said "ok update" and thats when itunes made my ipod into DFU mode without me even touching it.
SOOOO as you can imagine I was quite upset. I then have realized that because Itunes had moved it into DFU mode on its own, I could not manually get my ipod out of DFU mode so the only thing i was left to do was go ahead and restore it. (correct me if Im wrong)
My huge issue right now is that my ipod NEEDS to be restored, but it only stays on the "connect to itunes" screen for approximatley 20 seconds and then turns black as if it has been turned off. When I plug it into my computer and turn it on to the "connect to itunes" mode, it does open it in itunes and starts "extracting sofftware" but then when it turns black after 20 seconds, it closes out because my computer thinks it has turned off.
I have tried charging it, and nothing has progressed. Im not sure if anything can be done for it right now, or if I could bring it to an apple store to fix it... it's brand new about 3 months old.
HELP and some advice would be greatly appreciated !
Thanks!
-B

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

My ipod needs to be restore and I get a error message saying :ipod software update server coud not be contacted.

My ipod needs to be restore and I get a error message saying :ipod software update server coud not be contacted.

Reset the device:
Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.
If that doesn't help, tap Settings > General > Reset > Reset All Settings
Then tap Settings > General > Software Update
No data is lost due to a reset.

Ipod unable to be restored

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