Ipod: Unable to reset or restore

My Ipod (click wheel) will not reset or restore. The apple logo appears on the Ipod screen, followed by the file with an exclamation point. I have tried to use Ipod updater without success. The Ipod does not register that it is charging either when plugged into the power adapter or the Mac using the USB cable. The Ipod is not recognized by Itunes either. After the latest attempt to reset and restore, the Ipod made whizzing noises like it was attempting to continuously restart. It finally stopped. The Ipod is more than a year old and out of warrantee. Any ideas would be greatly appreciated.

I was having a similar problem with my Click Wheel iPod. It would reset when plugged into the wall, but would not restore. It kept causing both My Computer and Updater 11-27-2005 to crash. I assumed the problem was with iTunes 6, which I recently downloaded, but I took my iPod to a Mac Store anyway to see if they could do anything with it at the Genius Bar. The guy behind the bar was very helpful; he restored my iPod in about 2 minutes, I took it home, re-imported all my music, and it's been fine ever since.
My iPod is about 1.5 years old, and although I purchased the iPod AppleCare extended service plan, the Genius Bar guy didn't ask me anything about my iPod's warranty status. Didn't ask to see a receipt or anything. He just helped me out and sent me on my way. So I'd suggest taking your iPod in and seeing if they can restore it for you. You may find that being out of warranty isn't an obstacle. It's worth a shot.
Hope this helps.

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IPod is locked. Unable to reset or restore

I have tried every known way to get my 3rd Gen 64GB iPod Touch to reset or restore. I cannot get past the Apple symbol. Short of mailing it to Apple is there anything else I can try. It was purchased in Dec. 2009 so I am still within my 1-year warranty. I have recharged and discharged, etc.

The same thing happened to my son's IPOD touch after screen cleared. He also has a password, which we can't get to/enter because we can't get that far. It won't reset, it's fully charged, but right now .... is simply a paperweight. Any suggestions?

Unable to reset or restore ipod nano

Hi, Haven't synced my ipod for over a year and today I connected my nano to my laptop, pressed sync and got a message to say files are corrupted. Looked at ipod and it was syncing however it’s actually wiped all files from the ipod. They're still in iTunes. I thinks it's something to do with ipod using file system FAT32. It seems the ipod wants to use that and it can't because it says another program is using it. It won't let me select another file system option, as it says they are in use too. I do have Mini Tool Partition Wizard on my laptop and don't want to uninstall it but I need to sync my ipod. Can anyone advise, please? thanks. (It may be nothing to do with mini tool as I've only used this to root my Sony Xperia smartphone).

Hello dorminhoca,
Thanks for using Apple Support Communities.
From your post I see that you're unable to restore your iPod nano. For more information on this issue and how to troubleshoot it, please follow the article below.
'Disk cannot be read from or written to' when syncing iPod or 'Firmware update failure' error when updating or restoring iPod - Apple Support
Cheers,
Alex H.

HT201303 Unable to reset or restore iPad

This problem has two stages, outlined below:
I can't restore or reset my iPad because > it requires my password
I can't enter the correct password because > it's asking for the password associated with my old email address (old Apple ID) and neither the old ID's password nor my current password are recognized
All the online help topics redirect me in endless loops that don't address this particular issue except to say that I can unregister all my other tech, change back to my old Apple ID, reset the iPad, then change back to my new Apple ID and reregister all my other tech. That's like saying, yeah I can fix this one thing by breaking all this other stuff. Shenanigans.
Does anyone know:
A) How to resolve this issue without resetting my Apple ID to the old email address, thus screwing up all my other tech?
B) An email address or contact form or Apple Support? (I've used email support before but can no longer find this info on the website)
This is the second time I've encountered a "you need your old username to access something" problem. Last time was with iTunes purchases on my desktop and Apple Support had to manually reset things. This is getting tiresome.
Thanks in advance for your help.
For bonus points:
C) If I give up on this ridiculous situation, and want to sell this iPad and buy a KindleFire or Android device, how the heck could another person ever use it?

I think I know what your problem is. Your battery is low our better yet its dead I beleive you will have to go to your local apple store. our order a new battery. cause i had the same thing happen to me a few months ago. My ipod would come up with the sad sign. When I tried to restore it, it would work for a little while but go back to freezing up and sad face. So I took it to the apple store were I live. They said well your battery has given out and had to get it replace. But it was all good since i had a warrenty. So get your ipod check out I bet thats what it is

Ipod won't reset or restore

After a couple of months of fighting the 5.whatever itunes update, I decided to restore my ipod so I could download songs off of itunes again. But when I try, I get an error message that says that the update requires Mac OS 10.2.8 or higher. I have 10.3.9, so what's the deal? Help please!
Don

I also have a similar problem. The ipod shows a folder everytimne i turn it on. I have tried to reset it suing every possible software from aple but it does not work. Some have taken well over 15 hours just to get some25% of it hope fully done...what do I do now?

Ipod unable to reset.

i have an 80GB and my computer wasn't recognizing it so i unplugged it from the usb drive and reset it. since doing so, the apple symbol appears and stays for a few seconds before the screen goes black. it does this continuously, making a noticeable noise when it can't start. if anyone could help, that would be great. i have a feeling i need to send it in to apple but i'd like to avoid that if possible.

Have you tried resetting the iPod again? Although, if your iPod is making some unusual noises, that's not really a good sign... you shouldn't be able to hear the hard drive working. If resetting it doesn't do the trick, you might try seeing if you can get the iPod to enter disk mode, and restore the iPod:
Ensure the HOLD switch is OFF so that there is NO orange color showing beneath the switch. Then, press and hold the MENU and the SELECT (center) buttons together for about 10 seconds, until you see an Apple logo. When you see the Apple, IMMEDIATELY press and hold the SELECT (center) and the PLAY/PAUSE buttons together until you see a check mark, and the iPod says "Disk Mode, OK to Disconnect."
Connect the iPod to the computer, and if iTunes recognizes it, try to restore it.
CG

Ipod will not reset or restore

I have tried to reset my ipod at least 50 times, and have download the update in an effort to restore the ipod but my computer doesn't recognize my ipod so the software cannot d/l to the ipod, what can I do, is it a software issue or a hardware issue. What can I do to get it going, if anything?
Ipod 5th Generation Windows XP

I am having the same issue. The computer will not recognize the ipod. I've seen both the folder with exclamation point and sad ipod icons. When I connect it to the computer I get either the apple or the do not disconnect screen. It sounds like the ipod is trying to start up but then there is a clicking noise and it starts up again. Is this a battery issue? None of the home remedies have worked (and I HAVE read and tried them). Where or how can I get this fixed?
Thanks.

HELP Ipod won't reset or restore or show when plugged into computer

I've done everything it's told me to. From the 5 r's on. My Ipod was playing then stuck, I turned it on and off again and now its frozen in the photo section. I won't do anything, nor will it show up on my PC (windows) when plugged into my computer. HELP....Thanks!
Mellisa

Check these out.
iPod won't turn on.
The Five Rs.
If this is brand new, you might want to think about returning it for an exchange. You shouldn't need to fool around trying to solve this issue with a brand new unit.

Can't reset or restore 60Gb iPOD photo

Hi, my iPOD photo suddenly shows an exclamation mark when I start up......so after following ur instructions etc, I try to enter into disk mode and try to reset first.....but when I run the latest iPOD updater.....it says "iPOD updater 2005-09-06 cannot continue because there are other application using iPOD. Pls close all iPOD application and try again.
FYI, I've removed iTunes after reading this but still it shows the same thing. I'm using a Window XP and connection is via Apple USB cable supplied to a USB2.0 hub. Firmware last updated is July 05 if I'm not wrong (cant check now since I cant get into the iPOD....any other means to check?).....I've ran a search on ur FAQS and discussions and tried wat is mentioned but cant work....brought it down to Apple support centre in Singapore (Orchard) and their solution is restore....so I decided to give it another try and wait another day but still cannot work...so I try to reset and restore....but I cant startup my iPOD updater.
I then goes into "My computer"....it shows my C drive but the iPOD shows drive E instead of D......and my name on iPOd - rey ipod is changed to Apple ipod
When I double click the Apple ipod, its says "Please Insert a Disk into drive E".....I cant even eject from my computer now.....
PLEASE HEEELP as I do not wish to lose my music files and data I've stored in the iPOD photo 60GB....btw, its still under warranty
Prior to this happening, I've connected my iPOD to a colleague Window XP to transfer some data files I've stored within the iPOD. The drive is E btw as he got 2 HDD on his PC.

I've tried on my frenz PC.....WIN XP and Win 98......also cannot recognize.....on XP, once plug in, i asked me to format my iPOD....then Win98 says no driver....need to install driver.....
Then I tried going to Control Panel->Administrative Tools->Computer Management->Disk Management
It shows my C drive HDD but under E drive(suppose to be D drive cos i only got 1 HDD and nothing plugs into my USB etc) it shows Disk 1 (unreadable)
Help....wats next.......I cant even use iPOD updater to reset or restore.

My ipod and itunes both are skipping to another song about in the middle of the song. It doesn't happen on all songs...only some songs. I have reset the ipod, I have done a restore, I have reloaded itunes, I have updated the ipod but still am unable fix

My ipod and itunes both are skipping to another song about in the middle of the song. It doesn't happen on all songs...only some songs. I have reset the ipod, I have done a restore, I have reloaded itunes, I have updated the ipod but still am unable to figure out why. It did not used to do this. I can't figure out any pattern to the songs it does it on versus that it doesn't do it on. Some of the songs are purchased, some are imported, etc. We are running Windows 7.

how long have you had your ipod? mine did the same but after a while you need to get a new one because of the battery...

My Ipod Classic (160G) no longer synchs completely with iTunes (93G). Have reset and restored to no avail. AM about to try roll back to a previous version of iTunes, which has been on auto update.

My iPod Classic (160G) used to sync flawlessly with iTunes (93G).
Recently, there seem to be fewer folders syncing. In particular, it is not syncing more recent adds. It also occassionally refuses to sync at least one mp3 downloaded from Amazon.com, giving an unable to sync message with an error code or 50.
I'm running iTunes version 10.7, and the software (2.04) on myiPod is current.
I only use the iPod for music. I have only one playlist.
Reset and restore did not fix the problem; I'm considering rolling back to a previous version of iTunes. Are there any other ideas to consider?
Please advise.
Thanks,
R

giving an unable to sync message with an error code or 50
See this older thread for some possible solutions.
https://discussions.apple.com/thread/3924425?tstart=0
iTunes and its sync process with your iPod have been know to choke once the amount of data that needs to be transferred, replaced, or updated, reaches a certain size limit in GBs.
B-rock

Need help in reseting or restore of ipod

My daughter bought an ipod apple now need to know how to reset it?

First, try a system reset. It cures many ills and it's quick, easy and harmless...
Hold down the on/off switch and the Home button simultaneously until you see the Apple logo. Ignore the "Slide to power off" text if it appears. You will not lose any apps, data, music, movies, settings, etc.
If the Reset doesn't work, try a Restore. Note that it's nowhere near as quick as a Reset. Connect via cable to the computer that you use for sync. From iTunes, select the iPad/iPod and then select the Summary tab. Follow directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod. Again, say "yes."
At the end of the basic Restore, you will be asked if you wish to sync the iPad/iPod. As before, say "yes." Note that that sync selection will disappear and the Restore will end if you do not respond within a reasonable time. If that happens, only the apps that are part of the IOS will appear on your device. Corrective action is simple - choose manual "Sync" from the bottom right of iTunes.
If you're unable to do the Restore, go into Recovery Mode per the instructions here.

TS3694 I have a Ipod touch 4G, and i am unable to update or restore it.

I have been unable to update or restore my Ipod touch to the 5.1, and 11.1 for my computer. each attempt to update has lead to the error report 3194. I'm not sure what it means or how to fix it. Please someone point me in the right direction to get this fixed.
P.S. - Don't put me thru the Apple support run around.
THANK YOU

Error 1004, 1013, 1638, 3014, 3194: These errors may be the result of the connection to gs.apple.com being redirected or blocked. Follow these steps to resolve these errors:
Install the latest version of iTunes.
Check security software. Ensure that communication to gs.apple.com is allowed. Follow this article for assistance with security software. iTunes for Windows: Troubleshooting security software issues.
Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. Follow iTunes: Advanced iTunes Store troubleshooting to edit the hosts file or revert to a default hosts file. See section "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information".
Try to restore from another known-good computer and network.
If the errors persist on another computer, the device may need ser

Nothing is working on my 3rd gen ipod touch but the home button. It's not sliding or anything. I've tried resetting and restoring it. Did not work

Nothing is working on my 3rd gen ipod touch but the home button. It's not sliding or anything. I've tried resetting and restoring it. Did not work

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

My ipod touch is only partially functional, requiring multiple taps to do anything, with apps crashing. I performed all Apple troubleshooting steps, including reset and restore, but no change in symptoms. What should I do now?

My iPod Touch (4G, 8Gb) is only partially functioning, requiring multiple taps on icons to do anything, and apps are crashing often. There is a thin white border that appears around icons when tapped once, then I must tap twice to activate. (that's 3 taps for what used to take 1) I successfully completed all the Apple troubleshooting page steps, including reset and restore, but there was no change to its condition. What can I do now?

Now that I think aboput it further, You may have an Accessibilty feature turned on.
- Try triple clicking the Home button to see if that will allow access to the iPod so you can go to Settings>General>Restrictions to turn off all the Accessibilty features.
- If not then connect the iPod to your computer and turn off the features. See:
iTunes 10 for Windows: Accessibility features for iPod, iPhone, and iPadApplewill exchange broken iPod for a refurbished one for this price:
Apple - Support - iPod - Repair pricing

Ipod: Unable to reset or restore

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