IPod Universal Updater has encountered a problem and needs to close.

My daughter dropped her mini yesterday. After resetting I get the file folder with exclamation. So I was going to the next step to try to restore. When I start the updater, I get the message "iPod Universal Updater has encountered a problem and needs to close. We are sorry for the inconvenience." I even tried installing an older version of the updater and get the same message. iTunes and Windows do not recognize the ipod. Ideas?

The iPod updater is now contained in iTunes version 7 or later. Why not use that?
Maybe Apple are not hosting the older standalone updaters any longer.

Similar Messages

  • [T61p] ThinkVantage System Update has encountered a problem and needs to close....

    Start System Updater and almost immediately  (at 3% progress) get:
    ThinkVantage System Update has encountered a problem and needs to close....
    and it just won't run. All I can do is hit close.
     I've removed it from the system, rebooted, cleaned the registry, rebooted,
    reinstalled, rebooted and it just continually does this.
    The system is totally up to date with Windows XP Pro SP3.
    ThinkPad T61p
    Mod 6459
    Microsoft .NET Framewok 2.0  Ver: 2.1.21022
    Any pointers? I'm about ready to drop-kick this thing for distance....
    I did a search on it but nothing I saw seemed to fit what I'm seeing
    Steve

    Hi there,
    Try downloading and running the print and scan doctor located here:
    http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03275041&cc=us&dlc=en&lc=en
    It can fix a lot on its own and if not give a better idea of what is going on.
    Best of Luck!
    You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.

  • Ipod service module has encountered a problem and needs to close

    I have recently got a 80gb ipod video, but have been unable to use it, because no matter what I do I can't get it to appear in the source pane on itunes. Everytime I connect it to my PC I get a window up which says the "Ipod service module has encountered a problem and needs to close, sorry for the inconvenience etc"
    I have followed ALL the instructions, including uninstalling itunes and quicktime (which I have done at least 7 times), reinstalling them with different settings on my computer. I have reinstalled a stand alone version of quicktime. I have tried restarting the ipod service, I have deleted all files from recycle bin and from Temp files. I have spoken to ipod at great length (3 different people, totalling approx 2hrs 30mins on the phone) and to a guy at Comet where I bought it from (20 mins on phone). Basically I have done everything I and anyone else can think of, but I still get the same message.
    DOES ANYONE HAVE ANY OTHER SUGGESTIONS....PLEASE HELP I AM AT MY WITS END !!!
    packard bell   Windows XP  
    packard bell   Windows XP  

    I get a window up which says the "Ipod service module has encountered a problem and needs to close, sorry for the inconvenience etc"
    hmmmm. i don't have a solution to offer you at this stage. by we can try some general troubleshooting strategies to see if that can isolate the cause of the problem.
    if you're game, we could start proceedings by trying a connection after a selective startup with just the itunes and quicktime background processes enabled. see:
    Using MSCONFIG to troubleshoot conflicts in Windows
    do you still get the crash after the selective startup?

  • Updater has encountered a problem and needs to close

    persistent error flag every day.
    How do i fix this?

    First, this thread should probably be moved to Adobe Flash Player Forums - the error is in regards to the Adobe Flash Player updater.
    What type of information do you need? I have been having the same issue. Windows XP Pro SP3. In Administrative Tools->Event Viewer->Application I have an error with this information:
    Category: (100)
    Event: 1000
    Description: Faulting application FlashPlayerUpdateService.exe, version 11.3.300.265, faulting module ntdll.dll, version 5.1.2600.6055, fault address 0x000113b5.
    I also have another error, but I can't tell if it is related:
    Category: None
    Event: 1001
    Description: Fault bucket -1233855520.
    The pop-up error window refers to Flash Player Update version 11.3.300.265 and says "Updater has encountered a problem and needs to close." I am given the option to send the error report, which I have done several times. I have restarted my computer to no avail.
    What other information is needed?
    Edit: The computer receiving this error is my work computer. I leave Firefox running every day when I leave to go home. I am running Firefox version 13.0.1 (will be updating this morning to the newest version of Firefox).
    Message was edited by: Tuonela

  • Help!? "Ipod service module has encountered a problem and needs to close"

    Please help me if you can! I get this message every time I start Itunes. I have deleted and re-installed several times. When I attempt to start Ipod service from the services window I immediately get the same error message. The computer is new. Any suggestions?
    HP   Windows XP  

    Having the same exact issue.. haven't been able to rectify yet either though...will update as anything changes.

  • Adobe Flash Player Update Service 11.3 r300 has encountered a problem and needs to close.  We are

    I get following message:
      Adobe® Flash® Player Update Service 11.3 r300 has encountered a problem and needs to close. We are sorry for the inconvenience.
    How can I solve this?

    People,
    Listen. This service is, has been and seemingly will be: FREE. So while emotions are running on the hot side of the guage, let's remember; it is FREE. Adobe owes no one anything. Now who's to blame, really? We, the people are to blame. Why? Because everyone has been ok with the fact that one company essentially designed and released a technology for streaming from the net. One company. And almost all of us are using this one company's technology to stream; for FREE.
    But now we are not ok with it when, after we are prompted to update, we have the issue of it not working? We all never saw the ridiculously high potential for this one company to screw things up, intentionally or otherwise? What the ramifications, that we are now experiencing, might be? Nah, we just took it for granted that we would continue to be served. Well the serve came, everyone. Mistake or otherwise.
    It's like this country [US], up until four-years ago. Everyone was either running around with snow shovels and hefty garbage bags to gather all the money they were making or sailing the seas of expectation and an, 'I am out there to get mine' attitude, and then the sh*t hits the fan and now people are complaining? About the very system until four years ago was spoon feeding them poolside with mai-tai's? While it was crushing everyone else in the known world?
    No doubt it seems incredulous that a multi-billion dollar company has an IT department that would include in an update, for their own software, that would be inconducive to working. No doubt. But keep in mind: we are all either using browsers by Apple or MS. Anything happens to these browsers, including a virus or anything else that threatens our use of them and...?
    So climb off the haughty, 'I deserve' crap and walk on the solid ground of trying to resolve this issue here at Adobe and around the net. If we were to band together, as the 99%, we could solve this, no problem. But then that holds true with resolving this fictitious economic downturn nonsense, that we solidly take for truth at face value, because our mainstream media says so. But no other species on this rock flying through space would know what the f*ck we were talking about.

  • I have an iPod Touch version 4.2.1, and whenever iTunes tries to sync my iPod, I get an error message saying "Mobile Backup has encountered a problem and needs to close", and the sync fails.  What can I do to fix this problem?

    I have an iPod Touch version iOS 4.2.1, 8 G capacity, and whenever iTunes tries to sync my iPod, I get an error message saying "Mobile Backup has encountered a problem and needs to close", and the sync fails.  I have tried deleting and reinstalling iTunes, and the same thing happens.  What can I do to fix this problem?

    Try:
    iOS: If you can't back up or restore from a backup in iTunes

  • After updating Firefox it will no longer open and i get the message "firefox.exe has encountered a problem and needs to close" end of story.

    Firefox was working well. One day I logged on to use Firefox and was prompted to update my version which I did. After or during the update the following message was given on the screen "firefox has encountered a problem and needs to close". It closed and now every time I click on the firefox icon I get the same message from Microsoft. That is all the information I get. Each time I go to open Firefox I get the same message. There is an error message attached to the Microsoft dialog box, but I don't understand what it means.
    I have sent it to Microsoft but no reply.

    Make sure that you aren't running Firefox in some compatibility mode (e.g. [http://en.wikipedia.org/wiki/Rosetta_%28software%29 Rosetta]).

  • Error code: MobileMe Services has encountered a problem and needs to close - I get this message everytime i open Outlook and it slows down opening?  This problem started when itunes updated

    Error code: MobileMe Services has encountered a problem and needs to close
    I get this mesage everytime i open Outlook and it slows down opening. This problem started when itunes updated. What do I do to solve this?

    Hi turingtest2 (you pass, BTW):  Thanks for the speedy reply.  MobileMe doesn't appear in the list of programs which can be uninstalled.  I tried the link you suggest: http://support.microsoft.com/mats/Program_Install_and_Uninstall but when I tried to "Run Now", I get the error message:  " Troubleshooting cannot continue because an error has occurred... etc.... [code 80072F8F]"  So googled this error & found a tool called (80072f8f) Repair Tool   -  I'm leery to download yet more stuff from non-microsoft sites -- any recommendations?

  • After downloading the latest iTunes update, when I open Outlook on my pc, I am getting an error meaasage that MoblieMe has encountered a problem and needs to close.  What's up with this?

    After downloading the latest iTunes update, when I open Outlook on my pc, I am getting an error message that MobileMe has encountered a problem and needs to close.  What's up with this?

    You're welcome.
    tt2

  • My iPod Touch 3rd Generation won't connect to iTunes. It keeps saying MobileDeviceService has encountered a problem and needs to close.How can I get it to work?

    My iPod Touch 3rd Generation won't connect to iTunes. It keeps saying MobileDeviceService has encountered a problem and needs to close.How can I get it to work?

    My iPod was working fine and then my oldest son put in a flash drive to download some music and now my iPod will not connect to iTunes.
    Doublechecking something. Are you still back at SP2 for your XP? Or do you have SP3 in place?

  • Cannot open itunes, "itunes has encountered a problem and needs to close"

    I have tried numerous to times to download itunes update after having ipod display indicating not all songs have been transfered because of old version. I've tried disabling McAfee and getting windows updates, (I'm running XP)When I look in programs, ipod for updater it lists both 2004-08-06 and 2005-10-12. The error message reads" itunes has encountered a problem and needs to close" Quicktime does not open either and gives the same error mess. Will uninstalling and reinstalling itunes help? and if so, I loose my entire collection right?

    hi daytimer!
    The error message reads" itunes has encountered a problem and needs to close" Quicktime does not open either
    hmmm. that strongly suggests that the itunes problem is due to a broken quicktime. let's try a careful standalone QT 7.0.3 reinstall first.
    download and save the QT installer to your hard drive. (we'll run the install from there rather than online.) switch off all antivirus and antispyware applications prior to the install.
    http://www.apple.com/quicktime/download/standalone.html
    does the install go through okay? if so, does itunes launch properly after that?
    love, b

  • ITunes has encountered a problem and needs to close

    Just downloaded latest version of itunes with quicktime. Won't run. Get the Itunes has encountered a problem and needs to close error to Microsoft message. Have latest Windows XP updates as well as latest Ipod updater. Have Norton Antivirus. Looked at task manager, nothing is running. Please help.

    I shutdown my antivirus software(Norton). Downloaded the upgrade iTunes and Quicktime, then downloaded Quicktime by itself.(Don't know if this was necessary, but it worked.) Restarted the Norton. Problem resolved for now.

  • Help Needed-iTunes has encountered a problem and needs to close.

    Hey guys,
    I have had this extremely frustrating problem that just recently started occurring with iTunes. I have read many discussion forums but can’t seem to find a working solution. The problem is every time I try to open iTunes I get an error message that says “iTunes has encountered a problem and needs to close.” The same thing happens when I try to open Quicktime as well.
    I have tried every solution suggested in these forums. I have completely uninstalled Quicktime and iTunes along with their components (Bonjour, Apple Mobile Device Support, Apple Software Update, etc.) and then reinstalled each of them but the problem still remains. I do NOT use iTunes for my iPod (I do not own one) I simply use iTunes to listen to my music.
    I have also tried the methods of installing Quicktime by itself and not with iTunes but the problem still remains. I have tried every solution I have seen. The only method I have not tried is completely removing all files and folders that have to do with iTunes because I am worried if I delete those files with all the music I have bought it will have to be downloaded again or lost.
    This is the “Error Signature” that is on the error report when I try to open iTunes.
    AppName: itunes.exe AppVer: 9.0.2.25 ModName: ntdll. dll
    ModVer: 5.1.2600.5755 Offset: 0001b21a
    There was A LOT more information in the “Error Report Contents” but it would have taken me all night to type it all accurately. If that is what is needed then I am willing to provide any other information about this problem in hope of getting some useful suggestions or solutions. Any help would be deeply appreciated. Thanks!

    that's been happening to me all day! i hope someone answers soon. bought my daughter an itunes card for christmas and now can't use it

  • IPodService Module has encountered a problem and needs to close

    After allowing Windows XP to install Service Pack 3, I started getting the error message "iPodService Module has encountered a problem and needs to close" whenever I plugged my iPod 60 Gb into my PC. I spent months, literally, reading and asking and trying things before stumbling onto a fix that worked. I got the hint from a thread in some forum, then verified it with the software manufacturers. Apparently, Windows XP SP3 writes a bunch of garbage entries into your registry, and in the process corrupts some of the existing entries (thanks a lot, Microsoft, I mean really, thanks just too much. That service pack was soooo helpful). Included in the corrupted entries are a LOT of the ones used by Norton Antivirus 2008. This causes Norton to somehow prevent the device manager from recognizing anything (device manager window comes up blank) and apparently also causes iTunes to be unable to recognize the iPod. Here is the fix I used (a hybrid of several sets of instructions from various sources, including Symantec). I don't know if every step is crucial, I just know it worked.
    1) Uninstall Norton Antivirus 2008
    2) Use the registry editor (Run: regedit) to locate and delete every line beginning with the string $%&'( BE CAREFUL-don't delete or change anything else !
    3) Reinstall Norton Antivirus 2008 and update it using Live Update
    4) Uninstall iTunes
    5) Download and install latest version of iTunes from Apple
    6) Connect iPod (iTunes recognized it at this point)
    7) Use iTunes to update iPod software
    I read a lot of posts from a lot of frustrated people experiencing this or similar problems. I hope this helps at least some of them.

    Hey everyone... been watching these threads closely because, I too have this issue.
    One question though... what if you don't use Norton??? I can't possibly believe that everyone with this issue uses Norton... I use AVG. When I search my registry, I get no results.
    Does anyone have any input? Everything I read mentions Norton. This problem seems to have gone on forever, I can't believe it hasn't been solved eith by Apple, Microsoft or both.

Maybe you are looking for

  • Detail: would be great to customize "Share" email

    First of all, it should be made more clear that one must be "Online" when wanting to "Share" an Adobe Story document. It was greyed out (leading me to scour the forums) until I figured to try manually logging in. The reason for this post is to sugges

  • Camera Raw adjustments not applying

    Hi everyone, Im on a mac using Photoshop CS4, Camera Raw 5.0. In Camera Raw I made adjustments to about 277 Canon CR2raw files then hit Done, so the adjustments would take place, then In Photoshop I batched the 277 files to Jpg output,and I noticed t

  • Logic Pro - 19GB of 'optional' content available via in-app purchase.

    This seems weird.  IN the App Store see the System Requirments sections and it says..."19GB of 'optional' content available via in-app purchase."  Logic Pro to buy normally, was gigabites of stuff....thisd App Store purcxhase is only 413Mb. Can anybo

  • Testing Reports within Reports Builder

    I am using Oracle Reports Builder 9i 9.0.2.0.3. I have created a simple report using a JDBC query and J_JDBCPDS. I have saved the file as a RDF and a JSP. I want to test this from within Reports Builder. I created a simple selection.HTM file that has

  • How to achieve resize image effect

    Can anyone tell me how to achieve this effect with image resizing in RH, as the images do at the link below? I cannot find the method in the RH Help. http://help.adobe.com/en_US/robohelp/robohtml/WS1b49059a33f7772644666e3b1373013a398-8000.h tml