Ipod unknown error, any help?

Apple online support *****, i can't find any topic about this error my ipod 5G video keeps pushing back, it says "Errors occured while attempting to update the iPod. Unknown Error (-69)."
Any help will be appreciated, thanks!
-J
PS: My e-mail is jealvarez88 at hotmail dot com

http://docs.info.apple.com/article.html?artnum=302684

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