Ipod unresponsive and the 5 R's won't work - how can I get it to respond?

I think this is toughest question, and only real smart IPOD expert can handle this one.
computer is running windows XP and I have recently downloaded iTunes 7.
IPOD is in "disk mode". When I plug it into the computer via USB, it made the "gong" sound, so I know it is connected, but it doesn't show up on iTunes as a source.
When I try to reset, it shows the apple and then goes to the file folder with the "!"
I tried removing iTunes 7 and then restoring with older software but that won't work either.
Please help!!!!

I was able to fix mine. I went to software update and updated a few things. I did not update everything, but only what I thought were the essentials, which I believe was Safari, a security update, and a firmware update.
Then I deleted and reinstalled Itunes yet another time. Now the itunes store is back up again.

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