IPod update doesn't read iPod

I installed the new iPod updater and it says plug in iPod. so i did and it doesn't read the iPod. What should i do?

I also have the same problem and tried all of that but it still doesn't work. Any other suggestions because I am so frustrated I want to throw it in the bin!

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    I just downloaded the latest updater version, plugged in my iPod Shuffle, and sat in wide eyed amazement as it actually recognized that the iPod was, in fact, plugged into the computer!!!
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    My iPod Shuffle shows up on the desktop. The amber recharge light is blinking. When iTunes opens, I get the following message: "iTunes has detected a software update for the iPod. Would you like to install it now?" When I click "Okay", the updater opens and I get the following message: "An unexpected error occurred". When I click "okay", the updater now tells me to plug in an iPod to update it. My iPod is plugged in and charging, and is on the desktop. When I quit the updater, my iPod does not appear in the iTunes source list.
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    a very frustrated... Gee
    Dual 1 GHz PowerPC G4   Mac OS X (10.3.9)  

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    [2013-07-09 01:09:37] .pdf value: AcroExch.Document.11
    [2013-07-09 01:09:37] GetFileVersion(): C:\Program Files (x86)\Adobe\Reader 11.0\Reader\AcroRd32.exe
    [2013-07-09 01:09:37] File version: 11.0.2.0
    [2013-07-09 01:09:37] ProductCode: {AC76BA86-7AD7-1034-7B44-AB0000000001}
    [2013-07-09 01:09:37] ProductName: Adobe Reader XI (11.0.02) - Español
    [2013-07-09 01:09:37] ProductVersion: 11.0.02
    [2013-07-09 01:09:37] ProductUACPatching: enabled
    [2013-07-09 01:09:37] Product UI Language: ESP
    [2013-07-09 01:09:37] ProductLanguage installed: 1034
    [2013-07-09 01:09:37] ProductRegistry: SOFTWARE\Adobe\Acrobat Reader\11.0
    [2013-07-09 01:09:37] ProductInstallDir: C:\Program Files (x86)\Adobe\Reader 11.0\
    [2013-07-09 01:09:37] InitUIStrings...
    [2013-07-09 01:09:37] InitListener...
    [2013-07-09 01:09:37] Init...
    [2013-07-09 01:09:37] Notify...
    [2013-07-09 01:09:37] Could not find ARM server to notify
    [2013-07-09 01:09:37]    GetLastError(): 2 - El sistema no puede encontrar el archivo especificado.
    [2013-07-09 01:09:37] StartServer...
    [2013-07-09 01:09:37] IsVistaOrLater returns 1
    [2013-07-09 01:09:37] ARM Server started
    [2013-07-09 01:09:37] Action added: Listener
    [2013-07-09 01:09:37] RunAutomatic...
    [2013-07-09 01:09:37] Launched: C:\Program Files (x86)\Adobe\Reader 11.0\Reader\Reader_sl.exe
    [2013-07-09 01:09:37] CanStart...
    [2013-07-09 01:09:37] IsEULA_Accepted...
    [2013-07-09 01:09:37] EULA accepted from 2
    [2013-07-09 01:09:37] IsPatchingDisabled...
    [2013-07-09 01:09:37] Admin User, IsElevated returns 1
    [2013-07-09 01:09:37] GetPreferences...
    [2013-07-09 01:09:37] Using found registered preference AUTO_CHECK_UPDATES
    [2013-07-09 01:09:37] IsTimeElapsed...
    [2013-07-09 01:09:37] Minutes elapsed: 82867
    [2013-07-09 01:09:37] IsErrorExpired...
    [2013-07-09 01:09:37] Last error is not registered
    [2013-07-09 01:09:37] InitDownloadManager...
    [2013-07-09 01:09:37] UAC is enabled
    [2013-07-09 01:09:37] CanStart returns 1
    [2013-07-09 01:09:37] Network is available, waited 0 ms
    [2013-07-09 01:09:37] Action added: Download Manifest
    [2013-07-09 01:09:37] Downloading Manifest:
    [2013-07-09 01:09:37]    URL: https://armmf.adobe.com/arm-manifests/win/Reader11Manifest.msi
    [2013-07-09 01:09:37]    file: C:\ProgramData\Adobe\ARM\Reader_11.0.02\Reader11Manifest.msi
    [2013-07-09 01:09:37] DownloadFileAndWait()
    [2013-07-09 01:09:37] Creating BITS job LocalFileName:C:\ProgramData\Adobe\ARM\Reader_11.0.02\Reader11Manifest.msi
    [2013-07-09 01:09:37] Creating BITS job RemoteName:https://armmf.adobe.com/arm-manifests/win/Reader11Manifest.msi
    [2013-07-09 01:09:37] downLoadFileSet(): File Count: 1
    [2013-07-09 01:09:40] StoreCRD...
    [2013-07-09 01:09:40] No CRD to store
    [2013-07-09 01:09:40] Manifest downloaded successfully with BITs: C:\ProgramData\Adobe\ARM\Reader_11.0.02\Reader11Manifest.msi
    [2013-07-09 01:09:40] Action deleted: Download Manifest
    [2013-07-09 01:09:40] InitSession...
    [2013-07-09 01:09:40] InitUpdateData...
    [2013-07-09 01:09:40] InitUpgrade...
    [2013-07-09 01:09:40] Upgrade data not available: Upgrade ID
    [2013-07-09 01:09:40] File list in Manifest: AdbeRdrUpd11003.msp
    [2013-07-09 01:09:40] InitUpdateFiles...
    [2013-07-09 01:09:40] EvaluateCondition...: AdbeRdrUpd11003_all
    [2013-07-09 01:09:40] InitUpdateAttributes...
    [2013-07-09 01:09:40] New file object: AdbeRdrUpd11003.msp
    [2013-07-09 01:09:40] AddFileObject...
    [2013-07-09 01:09:40] InitFilesInUse...
    [2013-07-09 01:09:40] info: WaitFilesInUse is not set in Manifest
    [2013-07-09 01:09:40] InitManifestProperties...
    [2013-07-09 01:09:40] ErrorDetailsURL property found in manifest
    [2013-07-09 01:09:40] Found AllowServiceConditions: SvcCond1;SvcCond2
    [2013-07-09 01:09:40] EvaluateCondition...: SvcCond1
    [2013-07-09 01:09:40] ProcessFileCondition...
    [2013-07-09 01:09:40] File: C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe
    [2013-07-09 01:09:40] File version: 1.7.2.0
    [2013-07-09 01:09:40] Condition met
    [2013-07-09 01:09:40] EvaluateCondition...: SvcCond2
    [2013-07-09 01:09:40] ProcessFileCondition...
    [2013-07-09 01:09:40] File: C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARMHelper.exe
    [2013-07-09 01:09:40] File version: 1.7.2.0
    [2013-07-09 01:09:40] Condition met
    [2013-07-09 01:09:40] AllowServiceMode property found in manifest: 2
    [2013-07-09 01:09:40] Service not allowed - unknown AllowServiceMode value
    [2013-07-09 01:09:40] WhatsNewURL property found in manifest
    [2013-07-09 01:09:40] UpgradeName property found in manifest
    [2013-07-09 01:09:40] info: AllowCancelBITsJobs is not set in Manifest
    [2013-07-09 01:09:40] InitArmUpdate...
    [2013-07-09 01:09:40] EvaluateCondition...: DisableArmUpdate
    [2013-07-09 01:09:40] ArmUpdate record found.
    [2013-07-09 01:09:40] IsNewArmAvailable...
    [2013-07-09 01:09:40] GetFileVersion(): C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe
    [2013-07-09 01:09:40] File version: 1.7.2.0
    [2013-07-09 01:09:40] IsNewArmAvailable: NewBuildNumber > BuildNumber, returning 1.
    [2013-07-09 01:09:40] AddArmUpdateObject:
    [2013-07-09 01:09:40]    file - ARM.msi
    [2013-07-09 01:09:40]    ARM version - 1.7.4.0
    [2013-07-09 01:09:40]    type - 7z
    [2013-07-09 01:09:40]    url - https://armmf.adobe.com/arm-updates/win/ARM/1.7.4/ARM_1740.msi
    [2013-07-09 01:09:40] ShowArmDialog...
    [2013-07-09 01:09:41] Action added: Dialog
    [2013-07-09 01:10:05] SetupArmUpdate...
    [2013-07-09 01:10:05] DownloadArmUpdate...
    [2013-07-09 01:10:05] Extract7zArchive...
    [2013-07-09 01:10:05]    File: C:\ProgramData\Adobe\ARM\Reader_11.0.02\ARM.msi
    [2013-07-09 01:10:05]    archive file: C:\ProgramData\Adobe\ARM\Reader_11.0.02\AdobeARM.bin
    [2013-07-09 01:10:05] ExtractFilesFrom7zArchive...
    [2013-07-09 01:10:05] C:\ProgramData\Adobe\ARM\Reader_11.0.02\7626
    [2013-07-09 01:10:05]    GetLastError(): 2 - El sistema no puede encontrar el archivo especificado.
    [2013-07-09 01:10:05] Archive path: C:\ProgramData\Adobe\ARM\Reader_11.0.02\AdobeARM.bin
    [2013-07-09 01:10:05] Files extracted successfully at: C:\ProgramData\Adobe\ARM\Reader_11.0.02\7626
    [2013-07-09 01:10:05] SetupArmUpdate returns 1
    [2013-07-09 01:10:05] DownloadFiles...
    [2013-07-09 01:10:05] File already exist and valid: C:\ProgramData\Adobe\ARM\Reader_11.0.02\AdbeRdrUpd11003.msp
    [2013-07-09 01:10:05] CancelJobs
    [2013-07-09 01:10:05] GetJobs
    [2013-07-09 01:10:05] no registered jobs
    [2013-07-09 01:10:05] InitInstalls...
    [2013-07-09 01:10:05] File to be added to install object: C:\ProgramData\Adobe\ARM\Reader_11.0.02\AdbeRdrUpd11003.msp
    [2013-07-09 01:11:18] RelaunchARM...
    [2013-07-09 01:11:18] Command line for restart: /ArmUpdateExe:"C:\ProgramData\Adobe\ARM\Reader_11.0.02\7626" /MODE:1 /PRODUCT:Reader /VERSION:11 /LANG:ESP
    [2013-07-09 01:11:18] Launcher path: C:\ProgramData\Adobe\ARM\Reader_11.0.02\7626\AdobeARMHelper.exe
    [2013-07-09 01:11:18] ShellExecute succeded.
    [2013-07-09 01:11:18] Action deleted: Dialog
    [2013-07-09 01:11:18] Notify...
    [2013-07-09 01:11:18] WriteFile succeeded in Notify
    [2013-07-09 01:11:18] Requested to stop listener
    [2013-07-09 01:11:18] Confirming request to stop listener
    [2013-07-09 01:11:18] Action deleted: Listener
    [2013-07-09 01:11:18] Cleanup...
    [2013-07-09 01:11:18] ARM returns ERROR_SUCCESS
    [2013-07-09 01:11:18] Adobe ARM 1.7.2.0 logging finished.
    It seems there are some errors in Spanish, probably because they come from Windows, which is configured in Spanish in my PC. "El sistema no puede encontrar el archivo especificado" means "The system cannot find the file specified".
    I hope you can find the problem with that information.

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    DP-K
    ****Click the White thumb to say thanks****
    ****Please mark Accept As Solution if it solves your problem****
    ****I don't work for HP****
    Microsoft MVP - Windows Experience

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