IPod Update Killed Ipod

Earlier this evening I tried to update my iPod. It downloaded the software and a message said it will be done updating once the icon re-appears on iTunes. Not only has the icon not reappeared, I've not been able to turn on the iPod. I've tried resetting it several times. Nothing. I'm at wits end and can't think of what else to do.
Obviously, I can't do any of the other "R's" as it won't power on. Any advice or helpful tips before I need to pay a visit to the local Apple store.
Thanks in advance.

First, flip the hold switch on and off and try starting it again. If that doesn't work, try restoring your iPod. When you plug it into the computer does it still not turn on? If so, try plugging it into a power jack iPod recharger. If it turns on with the power jack iPod recharger but not with the computer, then try putting it into disk mode with it plugged into the power jack iPod recharger. If you can successfully do that, plug it back into your computer and open My Computer to see if your iPod appears there. If it does, check if it appears in iTunes again. If it doesn't appear in iTunes but appears in My Computer, right click on your iPod's drive in My Computer and click Format. All of the default options should be fine, so just go ahead and do it. Keep in mind that this will delete everything on your iPod and put it into an emergency state in which you can't really do anything with it besides restore it with iTunes. Once the format finishes, try to restore it with iTunes. If your iPod still does not appear in iTunes, then I would recommend bringing it into an Apple store.

Similar Messages

Isit true to say that iPod Updater kills your iPod?

Hello all,
First, sorry for my poor English. I am not a professional nor a technician and I could be wrong, so please correct me. There are many problems reported mainly from the PC users that their iPod can't be recognized nor mounted after the installation of the latest iPod updater. Most of them claimed that the iPod updater kills their beloved iPods. Before we jump to a conclusion, we must understand what is iPod, and how does the iPod update work.
I believe that iPod equals a basic computer and need a OS in order to communicate with the PC. Installation the Updater will format the Hard disk of the iPod and then install the simple OS, so if we open the iPod updater file, it will show a window with two buttons i.e. Restore and Update, an Update is to copy the latest OS over the old version, but the Restore will format the hard disk before it install the OS over it. And importantly, during this process, the iPod needs sufficient of power to complete the upgrade, however, the problem comes just after the format, and the PC's USB (only 2 will work not 1.1) does not supply the stable power,even some cases that iPod does not get charge in the half way of installatin (a proper installation, you will see a running bar showing on the iPod screen just after the format), so you can imagine a hard disk got format but only got an uncompleted OS, of course, the iPod would not get recognized and mounted, and do not manage to communicate with the computer. At this stage the iPod will show a Sad iPod icon, a folder with exclamaiton points or a battery charging icon.
So, what would you do when it reach at this stage, a Reset would not work, and you would not able to do the Restore as the iPod is totally unrecognized by the computer.
Therefore, is there anyway to solve this problem, in my opinion and from my past experience, the answer is "yes", the simple way is to put your iPod in Disk Mode, when it plug to the computer, it will show as an external Hard Disk, you must fix it by doing a format (RESTORE would not work at this stage as it still can't recognized and mounted), in Mac we can use "Disk Utility" but the XP would not allow you to do the format in FAT32. After the formatting, replug the iPod with the computer, then it can be mounted and allow you to do the RESTORE.
In addition, I find an interesting point is, if your iPod formatted with a Mac, you will have better chance to be mounted with a PC, even your iPod does not complete the process of the installation of the iPod updater, and a PC formatted iPod will be likely to be fixed by a Mac as well.
How should we do before the update of the lastest software, for the XP user please do the following:-
1. Go to the system restore and create a check point in order to revert back to the previous version of the iPod updater, or do the back up using the 3rd party software such as Ghost or Go Back.
2. To have a test and make sure the PC's USB works properly. You can use the iPod or a PDA, and just make sure it got charged.
3. Have your iPod a full charge before the installation of the iPod updater
So, who is the main killer for the iPod?
For further infomation please read the following link - which wrote by a groups of great people - thank your guys
http://discussions.info.apple.com/webx?128@@.68ae8668

Yes, it will erase all your data with your iPod. Please do not format until you have the back up of your iPod. Very likely that your iPod was formatted by a Mac, which can't be read by your PC. Download a software called Xplay
http://www.mediafour.com/products/xplay/

Did iPod Updater kill my iPod?

I was updating my iPod, right? It was stuck on the "updating iPod, do not disconnect" screen on my computer for hours and I wanted to get off the computer so I dced it on my computer and when I did that, my iPod's screen went to the black Apple screen and froze. So I decided to do the Reset and now it's blank. I'm waiting for the battery to die (how long should this last?) but did I completely destroy my iPod or what? I just recently got my laptop back from repairs so I haven't had the opportunity to back any of it up Restore is kind of my last option since I really don't want to replace 1k+ songs. Thanks for the help!!!
Windows XP

Okay, ANOTHER update... I tried downstairs and my iPod just isn't working.
I don't think it's a problem with my computer(s), but the iPod itself. It just won't turn on; it may have completely short-circuited. Do you think that may be the case? I don't think I'll be able to to do a restore or anything because the iPod itself is just not turning on. I really don't want to get a new iPod because it may A) take awhile b/c mine's is customized and B) I don't have anything backed up (even though I have a program to do that... I feel stupid now :() and I'm so frustrated that I might not even bother going through and dling it all again.
sigh =/ Anything from anyone?

Ipod updater-now ipod not working

I just updated my ipod mini, but now it does nothing but show the apple sign and then turn itself off after about 30 seconds.I have tried charging it, and connecting it to my computer, but it doesnt seem to fix anything.
Thanks in advance-Dch-p

Dylan,
Try to fix it with a Mac computer. First you must plug your iPod with a AC charger, put it in Disk Mode, plug your PC's formatted iPod with a Mac computer, your iPod will show up in the Desktop, open the Disk Utility and do a ERASE (fomat) in MS Dos format. Once completed, plug it with your PC and you will see the window pop up and ask you to do the Restore for your PC to read it. Then open the iPod updater and click Restore.

IPod updater breaks iPod Mini

my iPod mini has worked fine for over a year, only a couple of freezes that were easily corrected by a reset.
yesterday I download the latest iTunes, and the iPod Updater 2005-9-23. Since then my Mini refuses to download more than 2-3 songs without locking.
I've restored to factory defaults a number of times.
i've restored to the previous iPod mini version a few times.
I can't (easliy) restore to the previous version of iTunes.
The only solution on any of the boards I can find is 'restore to factory'. Well I've been doing that most of today with no success.
Would someone from Apple like to explain what's going on? I'll be darned if I spend GBP132 sending it off for a repair when I'm sure it's just software.

Thanks Scott but that is exactly what I was referring to.
I can't tell whether it's iTunes or the iPod updater that has caused the problem. Frankly I'm not convinced that rhe 'Restore iPod' function really does what it says. If it did then by using the previous updater I should have been restoring to the exact same version that worked well until Wednesday.
And if that was the case then the latest iTunes downdate is the cause of the problem.

After iPod update, my iPod won't disconnect or show up in iTunes

I downloaded the iPod updater. I then restarted my computer, plugged in my iPod nano, and the updater popped up with a thing to click to update it. The whole time, my iPod never showed up in iTunes, but it said do not disconnect on the screen. The updater froze, and now my iPod is updated, but has no songs. I cannot figure out how to sync it to iTunes.

Before you tear out your hair, follow the steps that Casper recommends. It works in minutes. The reformatting will mean you will have to reload your music, but that's better than tearing out your hair for sure. I feel lucky to have stumbled across the following instructions before too many hours went by. GOOD LUCK!!!!!!!!!
Windows users: If you are not able to restore the iPod, you can try to format it:
Open Control Panel
Click the "switch to classic view" link, if necessary
Double click "administrative tools"
Double click "computer management"
Under "storage" click on "disk management"
Find your iPod's listing
Right-click on it and click "format"
Select "FAT32" and start the format
After this, your I-TUNES should start up and ask you to register the NANO again, but at LEAST IT RECOGNIZES IT again. WOOOO HOOOO!!!!!!!!!
NANO Windows XP
NANO Windows XP

IPod update causes iPods to be incompatible with Xbox 360's

http://discussions.apple.com/thread.jspa?threadID=1033587&tstart=0
(I felt that this topic belonged more in the compatibility forums.)
Since the iTunes 7.3 iPod software update, the iPods updated are now incompatible with 360's.
They now show up in the 360 system menu as "Audiobooks", and are unable to play from the predesigned playlists.
This is fixed by reverting to iTunes 7.2 or earlier.
However, one should be able to use the current iTunes version 7.5, and one's iPod with the Xbox 360, who many iPod users use as their entire media hub for their home theater systems.

Look in the packaging and pieces of paper that came with the Xbox 360. Mine came with a piece of paper advertising the ability to connect and listen to your iPod, and at the bottom it had a disclaimer saying that it doesn't work with the iPhone or iPod touch.

Neither Itunes nor Ipod updator recognise Ipod 2.3 15g

Just bought a second hand Ipod.I cant get Itunes to recognise it. I cant even restore as updator wont recognise it. I downloaded both new Itunes (sounds like that was a mistake!) and Ipod updator but still cant get rocognition.It has no sad faces or exclamation marks. My friend whos comp im using has a 4th gen, mine is 3rd and the comp recognises his fine. Cheers, ideas much appreciated.

Been through these?
Your Windows PC doesn't recognize iPod.
iPod appears in Windows Explorer but does not appear in iTunes.
iPod does not appear in iTunes.
Fast user switching in Windows XP is not supported.
Strange iPod behavior.
When restoring the iPod, put it into disk mode first.
Putting iPod into disk mode.
If none of the above help, it may need service.
You can arrange online service here.
Service request.

IPod updater killed my iPod mini!

I purchased an iPod Mini off of my boss last week, as he purchased an iPod Nano and no longer has any need for it.
I installed iTunes on my Toshiba Satellite at work, hooked up my iPod, and I while I was removing songs from the unit (which worked just fine prior to all of this), I was prompted to download and install Updater.
I installed updater, hooked up my mini, and let it do its thing, until it said to plug the unit into an ac adapter to reflash the hardware (?). Ever since, there has been an image of an AC adapter plugging into an outlet that stays on the screen, and even after plugging it into numerous outlets, computers, and USB ports, I can't get any computer to recognize the unit, and I can't get this image off of the screen (except for when I restart it and the apple image briefly appears).
I have tried resetting my iPod numerous times by toggling the hold button and depressing select and menu simultaneously for ten seconds. I have also read that I should try depressing menu and play, and nothing helps. I can't help but be discouraged.
Any words of wisdom for me? Perhaps there is something that I haven't tried (spin around three times, pray facing east, burn sage, make a sacrifice to Cthulhu, etc.)
Help!

Welcome to Apple Discussions locopuff
This is the forum dedicated to the Mac mini computer. You need to post your question in the iPod mini forum.
Peggy

Upgrading to latest itunes and ipod software kills ipod

Today my son has upgraded his itunes (on XP laptop) and ipod software to the latest versions. He has a 120 GB iPod classic and we've all been using ipods/itunes for many years. Since installing the updates he has been unable to synch his ipod. When we plug the ipod into the laptop it comes back with the error message "The ipod 'name' cannot be synched. The file or directory is corrupted and unreadable". I have then tried to follow all of the trouble-shooting advice on the Apple website including the 5 Rs. The first 4 didn't fix the problem and when I got to no 5 (RESTORE) this wouldn't work either. The restore software downloaded from the site but after looking like it was going to proceed, iTunes returned another error message "<sons name> iPod cannot be restored because it contains files that are in use by another application". I checked that it wasn't trying to synch at the same time as restoring and could see no obvious reason why the restore wouldn't work. I am now at a complete loss as to what to do next. Can anyone help? I am surprised that there is nowhere on the Apple support site where you can find a list of all error messages and what you should do in response. Well not one that I could find anyway! Hope someone out there can shed some light.

Try putting the iPod in disk mode before connecting it.
1. Reset the iPod by pressing and holding the Menu and Select buttons simultaneously until it reboots.
2. Press and hold the Select and Play/Pause buttons simultaneously for several seconds until the display changes. I believe it will say something like "Okay to disconnect." Then connect the iPod to your computer.

PC crashed during ipod update, now ipod dead

Hi I bought my son an ipod video last christmas, he connected it to the pc and either lost the connection or it crashed while updating.
Now it wont even switch on.
he is really upset because he loved it and he hasnt had it a year yet.
please help.

Try the 5 Rs, but since I can't really find the link (browser problem), someone else will have to post it...

Who kills your iPod after the installation of iPod updater?

Hello all,
First, sorry for my poor English. I am not a professional nor a technician and I could be wrong, so please correct me. There are many problems reported mainly from the PC users that their iPod can't be recognized nor mounted after the installation of the latest iPod updater. Most of them claimed that the iPod updater kills their beloved iPods. Before we jump to a conclusion, we must understand what is iPod, and how does the iPod update work.
I believe that iPod equals a basic computer and need a OS in order to communicate with the PC. Installation the Updater will format the Hard disk of the iPod and then install the simple OS, so if we open the iPod updater file, it will show a window with two buttons i.e. Restore and Update, an Update is to copy the latest OS over the old version, but the Restore will format the hard disk before it install the OS over it. And importantly, during this process, the iPod needs sufficient of power to complete the upgrade, however, the problem comes just after the format, and the PC's USB (only 2 will work not 1.1) does not supply the stable power,even some cases that iPod does not get charge in the half way of installatin (a proper installation, you will see a running bar showing on the iPod screen just after the format), so you can imagine a hard disk got format but only got an uncompleted OS, of course, the iPod would not get recognized and mounted, and do not manage to communicate with the computer. At this stage the iPod will show a Sad iPod icon, a folder with exclamaiton points or a battery charging icon.
So, what would you do when it reach at this stage, a Reset would not work, and you would not able to do the Restore as the iPod is totally unrecognized by the computer.
Therefore, is there anyway to solve this problem, in my opinion and from my past experience, the answer is "yes", the simple way is to put your iPod in Disk Mode, when it plug to the computer, it will show as an external Hard Disk, you must fix it by doing a format (RESTORE would not work at this stage as it still can't recognized and mounted), in Mac we can use "Disk Utility" but the XP would not allow you to do the format in FAT32. After the formatting, replug the iPod with the computer, then it can be mounted and allow you to do the RESTORE.
In addition, I find an interesting point is, if your iPod formatted with a Mac, you will have better chance to be mounted with a PC, even your iPod does not complete the process of the installation of the iPod updater, and a PC formatted iPod will be likely to be fixed by a Mac as well.
How should we do before the update of the lastest software, for the XP user please do the following:-
1. Go to the system restore and create a check point in order to revert back to the previous version of the iPod updater, or do the back up using the 3rd party software such as Ghost or Go Back.
2. To have a test and make sure the PC's USB works properly. You can use the iPod or a PDA, and just make sure it got charged.
3. Have your iPod a full charge before the installation of the iPod updater
So, who is the main killer for the iPod?
For further infomation please read the following link - which wrote by a groups of great people - thank you guys
http://discussions.info.apple.com/webx?128@@.68ae8668

Hello Shanker Ghimire,
Please try run the following command:" devenv /resetuserdata " to have a test, it will clear all your settings.
By the way, have you ever got any error when install that Visual Studio SDK?
In case there are some unknown errors, I'd like to ask you for some logs. Please use
http://aka.ms/vscollect
to gather the installation logs. After using it, you will find vslogs.cab from %temp% folder. Please upload the file to
https://skydrive.live.com/
and share the link here.
Best regards
Barry
We are trying to better understand customer views on social support experience, so your participation in this interview project would be greatly appreciated if you have time. Thanks for helping make community forums a great place.
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Is it possible to Uninstall the latest ipod update?

I, like others on this board, made the mistake of trusting Apple to produce software that does no harm. Windows XP has a facility where you can go back to a restore point. Does anyone know of a Unix command that will do something similar? I was using my ipod as a hard drive and was booting from it. I was running 10.2.8. Recently, my primary user account became unusable, but I had another admin account that I was able to boot from. Since I used the ipod updater, my ipod (has 4 buttons) will not mount. I have tried it with 2 different G4 imacs and an old ibook(G3). System profiler sees it as a firewire device, but Disk Utility cannot see it. I did recently back it up, but I think everyone would really appreciate it, if Apple issued a bug fix. Go to the Apple store, and they will tell you to just buy a new one......
ipod Mac OS X (10.2.x)

I fixed my ipod by hitting it. Not hard, but hard enough to move the platters. You do not have resort to reformatting, opening the case and shaking it, or sending it in for repair. Just hit it. If it's not working and out of warranty, you have nothing to lose....

After iPod Update - how long does "do not disconnect" appear?

I've just updated my older iPod (20GB, iPod version 3.02
Model No. M9282LL) using updater 2006-03-23, and the "Do Not Disconnect" notice has appeared, and stayed for about an hour so far. Can I assume the updater is working it's way through the 1,500 song library, and that it may take a while longer? Or... have I broken the thing?
(I just completed an upgrade to Tiger from 10.3.9; iPod worked/connected fine before the upgrade, but not since then. Mounted on desktop okay, and launched iTunes, but never appeared in iTunes. The updater was an attempt to fix this problem, although I first downgraded iTunes to version 6.05, to no avail.)

To close the loop: I wound up having to "restore" (using the latest iPod updater) this iPod. Problem solved.

My Ipod Updater doesn't recognize my Ipod nano

Yes, everytime i try to hook up my ipod nano or start up my ipod updater, the ipod updater says "Ipod Service Error!". From there I have no clue what to do. I've done everything that has been asked i've restarted the ipod, put it in disk mode, changed the format of my H Drive, as well as reinstalled both the installer and the itunes, but still neither of them recognize eachother or the ipod. I'm getting frustrated, and i'm asking for help! If anyone has advice i'd be willing to hear it!
Thank you!

Go here and follow both steps for the "iPod Service.exe" http://docs.info.apple.com/article.html?artnum=93716

IPod Update Killed Ipod

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