IPOD UPDATER HELP!

When I try and update my ipod with the new software it will only let me restore. I have the latest version of itunes and I do not want to restore my ipod I want to update it. I know it needs the update, because it says (needs update). The update button is greyed over, somone please help. Thanks so much.

I have also just been sabotaged by the latest "updates" My older 15GB iPod wont sync with some of my content- I need to update my iPod, says the message . After down loading the updater, when I try to install it it tells me there are no files to install and I am left with iTunes not communicating with my iPod.
As a multiple Mac owner (and stockholder) I am outraged. Particularly as I am leaving on a two month business trip today, and the new version of iTunes does not allow transfer of whole libraries between two authorised computers. So I cannot update my Powerbook to take my audio books and music with me. If someone from Apple ever reads these lists. WHAT THE **** IS GOING ON!

Similar Messages

Can't finish iPod update - HELP????

Computer shut down during iPod update now iTunes doesn't recognize iPod and won't finish update. What can I do?

Hi,
Try here: http://support.apple.com/kb/HT1808.
Hope this helps!
---likeabird---

Cannot mout in ipod updater HELP!!!

hey I got an ipod mini and i have had it for a while then one time when i tried to turn it on it had a sad face ipod icon with a trigualr w/ ! in it so i went to the web site and did everything it said i so all i was left to do was restore it so i got it into disk mode then hooked it up to my windows comp but it did not appear in my computer or itunes yet when i went to ipod updater it recognized the ipod and when i press restore there is a progress bar but it does nothing then it stops and says "can't mout ipod" then i click ok then everything is grey and i have to start over and it does the same thing HOW CAN I MOUNT IT??
PLEASE HELP ME PLEASE!!!

i also have gone into the diagnostic part of the ipod and did a HD scan but it said faild does this have anything to do with restoring it?

Itunes/ipod updating HELP!

whenever i plug my ipod into the computer it updates my ipod, however once that update is done if i change a setting and hit sync or apply nothing happens..itunes say it is updating but my ipod doesn't respond and it says that it is updating for a good minute or so then i get an error message. the error message says that the ipod cannot be synced, the required disk cannot be found.
how can i get this to work so that i can update my ipod?
also..if you uninstall your itunes then reinstall it will you lose all of your songs? if you can help me PLEASE do..i can't get anything to work.

Why can't you set it to manually update?
Connect your iPod to the computer. When it appears in iTunes go to edit-->preferences. Click the iPod tab. Set it to manually manage music. Click OK.
Why doesn't that work?
Also...
btabz: Can songs deleted from iTunes stay on the iPod?
btabz

Ipod update help needed

Please help me with updating my Ipod to Itunes. When I try it it doesnt recognize my ipod

Have you carefully worked through each and every single suggestion in this Apple support document?
iPod not recognized in 'My Computer' and in iTunes for Windows
What shows up on the iPod's display when you connect it to your PC? Does it charge?
B-rock

The latest iPod Updater File is the problem...

I called Apple today and the cust. support guy confirmed with me that they acknowledge there is an "issue" with the latest file (dated Oct '05). He says it's not a problem, just an issue. I say by the number of people on here complaining, it's a problem. Call Apple to complain, that's the only way to get things fixed.

i am an extremely experienced mac user. i have a home network with five macs. i own 4 differnt ipods including 2 shuffles. the shuffles are no longer recognized and in fact, no longer usable. when i try and play, all i get is alternating green and yellow lights. ipods show up as being connected in the system profiler under the usb ports. they do not show up in itunes or in the finder. all macs are well maintained with the latest updates. all music is ripped frrom purchased CDs. No piriate music or software is present on any machine on the network. the ipod shuffles are both dead now, unusable and are not recognized by any version of the ipod updater.
help help help! and don't just send me to the standard help pages. i have read all the articles and tried all of the proposed solutions. i have run the disk utility on all machines and have found no problems. all disk permissions are verified and repaired. THis is an APPLE problem that I hope you solve soon.
Please respond!

IPod not being read, iPod Updater will not work HELP!!

needing help on a problem i've been trying to solve on my own for a day or so. My iPod will not be read by iTunes anymore, and iPod Updater will not Restore it to factory settings.. need some help here, need to know anything else? just ask. thanks for any replies.

this happened to me yesterday. i spent 30 mins on the phone to a very helpful guy at apple, and we found out that i needed to disable USB 2.0 in Device Manager to run the restore then the updator. I disable the "Standard Enhanced PCI to USB Host Controller", rebooted then did the restore. Try it

IPod Updater Won't Work. Please Help!!!!!!!

HI!!!,
i tried opening up the iPod updater 2006-03-23 but when it does open up it says. 'iPod Universal Updater has encountered a problem and needs to close. We are sorry for the inconvenience.' and then the choices Debug, Send Error Report And Don't Send.
What Should I Do:
P.S. It Said The Same message Error For iPod Updater 2005-10-12
So can You Please help.
many thanks In Advance
Cheers,
Ilbron

The iPod updater is now contained in iTunes version 7 or later. Why not use that?
Maybe Apple are not hosting the older standalone updaters any longer.

Ipod touch and january update help.

hi
i just reinstalled windows xp in my computer and i didnt back up the january updates from my itunes folder. when i synced my ipod after the reinstall it said i had to restore the ipod and after that the jan updates were gone.
someone at the apple store suggested going into itunes store and making sure i could see that i had purchased the jan updates and then scncing the ipod which i did...still didnt work.
can anyone help. the updates no longer exsist on my machine so i was hoping i could download them again without having to pay the $24.99 again or even waiting for the july 11 updates.
help...please

If you didn't back up the "iPod touch App Pack 4A93.ipa" file before you reinstalled your OS, your apps are gone, for now. It's an iTunes Store purchase, just like any music/videos purchased, and if not backed up, it's gone if you lose/wipe your HDD.
Apple has removed the January Upgrade from the iTunes store, so spending the $19.99 to get it back is not even possible.
Your best bet at this point is to wait for the July Upgrade (coming July 11th).
Hope this helps...

HELP - iPod Update Problem

Just joined the Forum after reading some of the posts here - you guys seem to know alot more about this than me so any help is greatly appreciated.
My 30Gb 5th Gen iPod has software version 1.2.3. iTunes tells me there is a version 1.3 available but when I try to update it I get an unknown error message (1417).
I've been through the support pages and have done the 5 R's as recommended but my iPod won't restore - not even to the early version. I get an unknown error message (1418) when I try to restore.
On trying to just synch the iPod without updating the software iTunes tells me that my PC is not authorised to play over 100 tracks and it has now removed them from my iPod even after I have signed in to authorise my computer over 30 times when the messages appear!!
This is the only computer I have used to update my iTunes and iPod for over 2 years now and it is running fine. I've had no problems until now and usually update every 2 - 3 months.
I need help to get my iPod updated to the latest software and to get my iPod / iTunes to recognise that my computer is authorised to play the music.
Help please - I've been trying to get this thing to work for hours!!
Cheers, Al

Thanks Jeff but I've been through these steps on two or three occasions before I joined the forum and they haven't done any good.
The other reply tells me to re-format the iPod.
Is this a good idea or would I just be left with a (semi) useless portable drive?
If I were to consider this would I do it through "My Computer" and format the drive or explore the drive and just delete all the content?
I don't want to do anything that'll be un-recoverable. Let's face it I am still able to use the iPod at the moment and although I've lost access to 100 songs I still have over 3000 songs to keep me going! All I really want to do is update the software and keep it updated.
Another thread suggested the removal of iTunes and iPod updater software from the PC and then re-installation. Any views on that solution?

Update - Help - Brand New ipod - won't update with software

IPod will not update with cd-rom it came with - this is the first - initial - brand new install of ipod
win xp with sp2 installed
used cd-rom that came with ipod - followed instructions to the tee - stated it can not update ipod - itunes does not see ipod - went to web site and downloaded 47mb file from june 05
still will not update - states ipod not supported by this software - the ipod is BRAND NEW - 30gb color photo ipod??
please help me

Hi I had the same problem with my last ipod. i tried all of the steps on the apple support site but none of them worked. I decided to send my ipod in for a repair. Anyway when a week later my ipod came back it was fixed but when i loaded up the computer the disk locked again. I followed through the instructions which said to download the newest software. So i downloaded the new software again and this still didnt work. The last thing i tried to do was to use an old version of an updater so i used (ipod updater 2004-11-15) this ran through the restore process and after completing this, the menu on the ipod loaded up. I then connected to itunes and it allowed it to communicate and transfer the songs
It worked for me i hope it works for you.
Best of luck
Daz Semple

PLs Help - IPod Updater cant see Ipod but its mounted

please help me guys !
My New 5th is shown on desktop and itunes but it wont see the ipod updater
I have tried everything and its just new out of the box.
The option in import photos in ipod/itunes is not showing up either.
I have software 1.0 on the new ipod
Please advise
Thanks

Marc,
I'm having the exact same problem and I took my iPod to the Genius Bar this morning. They re-formatted it and re-loaded it. I took it home and the same darn thing just happened again.

IPod updater won't unistall and there's always a warning....HELP!!!

I've got a problem with my iPod colour...I've just bought a new iPod and then i wanted to clear iTunes AND iPod updater. But the problem is that the iPod updater won't unistall. There's a warning saying: internal failure
Error Number: 0x80040707
Description: Not accessed refused
I don't know what's it!!! Can you help me...I'm sooooo desperate. I want to listen to music!!!

hiya!
But the problem is that the iPod updater won't unistall. There's a warning saying: internal failure
Error Number: 0x80040707
Description: Not accessed refused
in this context, there's a couple of different things that could be causing that error.
(1) you can get it sometimes if you try to uninstall the updater from a different XP user account from which the updater was installed, or try to install a higher version of the updater in a different user account from a lower version.
so if you've got several different user accounts on that PC, see if you can find the account in which the updater was originally installed, and try to uninstall it from there.
(2) if you can't uninstall the updater from any account (or you don't have multiple user accounts on that PC), the installation configuration information for the existing updater may be compromised.
in that case, download and install the Windows Installer CleanUp utility, and use it to clear the things called either iPod for Windows or iPod Updater. (my 2004-11-15 version of the updater shows up in Windows CleanUp as "iPod Updater", but my three later versions show up as "iPod for Windows".)
Description of the Windows Installer CleanUp Utility
once the previous updater has been cleared, will the install of the new updater go through properly?
love, b

I get the"download iPod updater"message &downloading the updater won't help

Here's what happened:
I plugged my iPod into my iTunes to put music on it.
It says "Do Not Disconnect" like it alwasys does, but this time doesn't go away. It stays for 45 minutes. IN an act of desperation, I disconnect.
I lose everything.
"Not a big deal" I think, because I can just put the stuff on my iPod again.
I connect the two, I get the "download iPod updater" message. I download it. Same thing.
I uninstall and reinstall about 3 times.
Still same thing.
PLEASE HELP.

im having pretty much the EXACT same problem with mine. tried the "5 r's" yadda yadda, completely useless. this is my second ipod, i had a 4G that died a few months ago, which had the same problem, but about 6 months after i bought it. my 5G is brand new, got it for xmas like most people, next day i plug it in and BAM, its been blinking that **** little red circle for days and ive tried everything. im just gonna make use of my warrenty and send it in for repairs. ill post if i figure something out before then.

IPod Updater 2005-09-23 HELP!

Ok.I downloaded the new software because I needed it on my iPod.I restarted my computer and when I clicked on iTunes it says I need to update it but I already did.And I already have it installed.HELP!!!!!!

I've downloaded the iPod Updater using the Software Updater and by manually downloading it from the Apple website -- Each time I've tried to run it, I get the message that "The updater does not have a firmware image" and will not update my 3rd Gen iPod. I cannot update the iPod until I can get it updated. Any help/suggestions? I've tried deleting the updater and reinstalling it but I get the same thing.

IPOD UPDATER HELP!

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