IPod updater software download problem

Hi. I got the !/folder icon on my Nano. Plugged it into my computer and reset it (but still get !/folder). Got a message that software version 1.1 was available. Am unable to download software. When I click the "download iPod updater software" button on the ipod updater download webpage, the download dialogue starts but no progress is made in the download. I've tried many times (using both the "save to folder" option and the "run" option, but the download stops as soon as it begins [little icons of pieces of paper fly through the air and into a folder but no data!]. I waited overnight in case the download site was swamped and tried again, but the same thing happened. What could be the problem?
1. Reset your iPod. Check
2. Retry with a different USB port. Check
3. Restart your computer. Check
4. Reinstall iPod and iTunes software. Problem!
5. Restore your iPod.
What to do? What next?
Compaq Presario R3000 Windows XP iTunes 6.0.1.3
Compaq Presario R3000 Windows XP

FYI: Problem resolved. I still don't know what the problem was, but I have finally managed to download the updater software.
Using the updater to install the new software solved the problem with the iPod, BTW.

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ITunes and iPod updated software is impossible to download

I download stuff all the time, but I have not been able to download any recent itunes or ipod updated software since december 2005.
Of course, Apple provides no easy contact info just this useless message board.
There is nothing wrong with my cable modem. There is something wrong with the apple servers. overloaded or something.
Count me as fed up 2.
toshiba laptop pentium 4 Windows XP

If you go to apple.com, you'll find a Contact Us link at the bottom of the page. I have a copy of iTunes for Windows downloading now for a friend who has a slower connection than mine so the server seems to be fine.

Ipod update software server cannot be connected?

i was trying to update my ipod touch using the general setting update, download it then it ask to install. Followed instruction then the connect to itunes put out, i did that, itunes said need to restore, i said ok
but then this happened, ipod update software server cannot be connected,
how the ...... i mean i have no idea what happened i just want my ipod touch back, can someone please help me

Unable to contact the iOS software update server gs.apple.com
Error 1004, 1013, 1638, 3014, 3194: These errors may be the result of the connection to gs.apple.com being redirected or blocked. Follow these steps to resolve these errors:
Install the latest version of iTunes.
Check security software. Ensure that communication to gs.apple.com is allowed. Follow this article for assistance with security software. iTunes for Windows: Troubleshooting security software issues.
Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. Follow iTunes: Advanced iTunes Store troubleshooting to edit the hosts file or revert to a default hosts file. See section "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information".
Try to restore from another known-good computer and network.
If the errors persist on another computer, the device may need service.
The "device may need service" means a hardware problem. In that case make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar

IPod Updater Software won't install in computer

Help! I've searched through the discussion boards and can safely say I have not seen my specific problem with the iPod Updater software posted. For 8 weeks, I've installed the latest iPod Updater software (06-26; 09-23; 10-12) that I've downloaded from Apple and zdnet sites. Like most everyone, I kept getting the message that the iPod software is too old, etc. After each installation, everything seems to have downloaded properly. I then go on to the Utilities folder, and after I click on the latest Updater software to finish the installation, my computer keeps asking me to connect my iPod, and the Update and Restore buttons are greyed out. I even went up to the Options menu to Update and Restore and that's also not viable. I've then tried to reset, restore my iPod, nothing was working. I was even on the phone with Apple for 2.5 hours (iBook and iPod helpdesks) and the newest result is that my iPod is in the disk mode; and the folder with the exclamation mark is flashing. When I checked the Console log of my computer, I found this message:
2005-11-16 22:36:48.012 Installer[365] SUIS couldn't be installed because "This software cannot be installed on this computer."
2005-11-16 22:43:09.278 SystemUIServer[196] Trying to set an iPods time, though I have no user client.
Has this happened to anyone? Does anyone have any working solutions? Should I have posted this on the iBook site? I'm at my wits end.

I am experiencing the same problem. I cant seem to get the ipod updater to actually update my ipod.
itunes tends to freeze my system, even though Ive had a full format and reinstall. I think the trick is getting itunes v4.9 though I am struggling to find this version as well...

REPLACED IPOD, UPDATE SOFTWARE NEEDED

MY IPOD WAS LOST AND PURCHASED A NEW SHUFFLE,NOW WHEN OPENING UP MY LIBRARY IT STATES THAT WE NEED TO GET THE LATEST VERSION, IF WE DOWNLOAD WILL I LOSE MY LIBRARY?? HOW WOULD WE GO ABOUT GETTING IT TO RECOGNIZE THE NEW ONE AS WELL AFTER THIS IS DONE, WE ARE REALLY NEW TO THIS!

Hello D.S.
>What is the point of downloading the ipod update software?
Well... it would include the latest installer to make sure that updating your iPod would be less problematic (but not totally).
Does anyone know if its free?
It's free:
http://www.apple.com/ipod/download/
>Also, does it make my nano work better.
In some cases.
>I read the small article under "iPod Updater" on this website and it said it would fix the bugs of the nano.
Sometimes.
>Will it erase the data on my ipod?
No, not if you follow the directions in this article:
Updating iPod software
>Does anyone know what bugs it fixes and can anyone whose downloaded and installed it shine some light on this situation please.
At the moment, the nano's software is still at version 1.0. So there haven't been any bug fixes yet. We'll just have to be patient.
Gary

IPod Updater software on CD?

This should be in a separate forum... but I am wondering if it is possible to get the iPod Updater software on CD (separate from a new iPod), instead of downloading it from the internet, (which for dial up users, can take quite a long time).

No, but you can find a friend on a faster connection and work a deal to get it burned to a CD on his system. For that matter, the boys and girls on the Genius Bar would probably do it for you.

IPod Updater Software

Will having the newest iPod Updater software help me become one step closer to opening iTunes?

Unless your iPod needs to be updated to current firmware, probably not.

Update and download problem on ipod touch

i need help my ipod will not download items or update items if i press update all this note will come uo and say unable to update or download at this time try again later and it does that all the time i try. i recently changed my router at my home and i can get on the sfari with out a problem in my ipod i need help what do i do??

Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Go to Settings>iTunes and App stores and sign out and sign back in
- Powering off and then back on your router.
- Reset network settings: Settings>General>Reset>Reset Network Settings
- Change the DNS to either Google's or Open DNS servers
Public DNS — Google Developers
OpenDNS IP Addresses
- Try on another network
- Wait if it is an Apple problem

ITunes to iPod (5th Gen) download problems

Problem encoutered: "Attempting to copy disk to iPod failed.The disk could not be read from or written to."
This is the messaged I've received in trying to download my current iTunes library to my new 5th Gen iPod.
I have found it I remove the last song that iTunes attempted to download to the iPod; the the downloading continues. BUT, it occured again with another totally different song.
What is going on here? Has this occured with any one else?
Lastly, I did call Apple. We did a restore and downloaded the lastest iPod software.

I posted this in another forum.
This may pertain to you as well.
"ALL RIGHT EVERYONE! Anyone who has problems with their iPod freezing while syncing Listen Up.
I have successfully figured out what needs to be done in order to get your iPod syncing properly.
What you will need for this it another hard drive or computer (running OS X)
You can either set a hard drive (like one of the previous iPods with OS X installed on it) as the startup disk in System Preferences.
OR
There's another option for you if you have another Mac..
What you'll need to do is start the one you need to repair (that you sync your Pod from) in "target disk mode" which is done by restarting the computer and holding the "T" button.
This puts your computer into Firewire mode, and makes your computer an external hard drive for another computer to view.
You will also need a 6pin-6pin Firewire cord - to connect the 2 computers.
Once you have the main computer up as a disk image on your other desktop, open disk utility and click the Repair disk option.
I did this and it said the drive could not be repaired, and I ran it again and it fixed it the second time, so that might happen to you too.
I know this seems like a lot to do to get your computer working with your iPod, but it definitely works.
If you don't have another computer, and (as most of you seem to) have a portable like a powerbook or an ibook, just bring it to an apple store and I'm sure they'll gladly help."
Let me know if you have any questions....
Good Luck!
-David Crow

Ipod not recognised by iTunes after latest Ipod Updater Software loaded

Hi
Can you please help as I can't get my Ipod to work anymore with iTunes. I recently did a "clean-up" of my computer and removed a lot of old files to speed up my computer and whilst doing this I upgraded my iTunes software with the latest Ipod Software Updater. However, I can't get my iPod to work with iTunes anymore. I plug in my iPod and it starts to say "Do Not Disconnect" on the iPod screen but then it doesn't show up in my iTunes so I can't update my iPod.
I tried to use the iPod Software Updater "Repair" option but this just freezes my system and doesn't recognise my Ipod. I also get the error "Write Failure on this disk" showing up in the icons near my Computer Clock when I plug in my Ipod.
I've tried doing a system restore back to when the ITunes worked with the Ipod but this didn't fix it. I've tried removing iTunes and the iPod from my computer and then reinstalling them from the software from apple.com but it still doesn't work. The problem being is when I've deleted ITunes and the Ipod Installer I've lost my original HP + Ipod installation disk so maybe I'm missing some essential system files? I've used the Ipod Software Installer from apple.com to install the iPod files but I'm not sure whether I need the files from the original installation CD. Can I find the installation CD files from anywar
Please help!!
Thanks in advance
Amanda
Ipod 4G Click Wheel Windows XP Lost HP + iPod installation disk so used iTunes and Ipod Software Updater software from apple.com

Bump..please help!

I get the"download iPod updater"message &downloading the updater won't help

Here's what happened:
I plugged my iPod into my iTunes to put music on it.
It says "Do Not Disconnect" like it alwasys does, but this time doesn't go away. It stays for 45 minutes. IN an act of desperation, I disconnect.
I lose everything.
"Not a big deal" I think, because I can just put the stuff on my iPod again.
I connect the two, I get the "download iPod updater" message. I download it. Same thing.
I uninstall and reinstall about 3 times.
Still same thing.
PLEASE HELP.

im having pretty much the EXACT same problem with mine. tried the "5 r's" yadda yadda, completely useless. this is my second ipod, i had a 4G that died a few months ago, which had the same problem, but about 6 months after i bought it. my 5G is brand new, got it for xmas like most people, next day i plug it in and BAM, its been blinking that **** little red circle for days and ive tried everything. im just gonna make use of my warrenty and send it in for repairs. ill post if i figure something out before then.

Can't Run Ipod Update Software because missing Easy CD Creator 5 Basic Disc

I just installed the Itunes software for my nanno. When I try to download the songs I have in Itunes to my nanno, I get a message saying there is an updated version of the Ipod Software. When I try to download the updated Ipod Software, I get a message saying that I'm missing the Easy CD Creator 5 Basic Disc Software needed to do the download. I don't know what this is or where to get it. I can't figure out how to download the songs without going through this process so I'm stuck. Please help! Thanks.

Something is wrong here, you don't need Easy CD Creator 5 Basic Disc Software for the Pod updater!
Ok, got to start > all programs > ipod updater.
Run that propgram, does it start? Is it even installed on your PC?

Bad iPod update software?

Last week I was prompted to install the latest ipod and itunes software released 1/10/06.
However, upon installing the software, my ipod no longer updates - anything.
I've done the 5-R's, I've reinstalled everything from scratch, and it still won't update:
These five steps (known as the five Rs) will conquer most iPod issues.
1. Reset your iPod.
2. Retry with a different USB port.
3. Restart your computer.
4. Reinstall iPod and iTunes software.
5. Restore your iPod.
I suspect there is something very wrong with the latest 1.11 ipod update.
Symptoms:
1) PC & iTunes see ipod fine
2) itunes shows songs/podcasts on the ipod
3) ipod is blank - no podcast menu, no playlists are updated, it's blank.
Anyone know if Apple has responded to this issue? or has a fix in the works? Or if there is some way to roll-back to the older version? or what I can do?

Hi Posty,
Welcome to Apple Discussions
I don't know if this will help but won't the old software (version 1.0) be on the install CD that came with the nano?
Regards,
Colin R.

Can't update my iPod. Software download keeps on timing out. how do i fix this?

i tried to download the software update for my ipod touch & when it's about finished, it says "the connection timed out." i already have the new version of iTunes. how can i fix this that way i can download the update for my device, please help?..

This is asked and answered often. The forum search bar is on the right side of this page.
Disable your firewall/security software and try again.

Ipod update freeze, firewire problem, possible fix for many.

Hello all,
I've been having a problem with my ipod 3rd gen updating in much the same way as many in this forum have throughout a number of topic threads.
PROBLEM:
During song/playlist/content (not software update or restore) updating function one of two things would happen:
- update would freeze at some point of the transfer (5, 74, 687 songs in to the update) and I would have to force quite itunes and, not being able to dismount the ipod through recommended procedure, I would physically dismount the ipod and receive a scolding for improper dismounting of device.
- system would crash at some point of the transfer yielding the shaded screen and a prompt to restart the computer by depressing the front panel button for two seconds.
In each of the above cases, no matter how many songs that itunes thought it had transferred, I would only have about a dozen songs on the ipod itself, perhaps indicating a bottleneck on the G4 end of the transfer.
DEADENDS FOR ME THAT MAY STILL SOLVE PROBLEM FOR SOME:
- swaping out cables
- ipod software restore or restore to earlier version
SOLUTION:
After contacting Apple support, I was led to the opinion that the problem was with the firewire port itself. This was confirmed by attaching my ipod with my cable to a roomates G5 resulting in a faultless transfer of his song library. I was ready to go out and purchase a new firewire PCI card but decided to research firewire problems in the G4 folder of Discussions. This is where I found the fix to my problem (see links at bottom of document). It would seem that Mac ports, both firewire and USB, have a tendency to bog down after awhile and need to be reset. This can be a addressed by one of three possible solutions. The first and easiest was the solution that worked for me (for other solutions please follow links at bottom of page):
- powered down and disconnected all firewire and USB cables from the G4
- disconnected power cable from G4 (for laptops I would guess that the battery would need to be removed, not sure if that causes any other problems though, please research)and let sit for about 30 minutes.
- reconnected all cables and restarted computer. Ports should be reset at that point
- I took the added measure to restart my computer once with nothing attached to USB and firewire ports and then powering down with front panel button before connecting cables and proceding with final restart.
RESULT:
Faultless transfer of 37.6 gigs of content in less that 45 minutes.
LINKS:
http://discussions.info.apple.com/webx?128@@.68bb1cb3
Dale Weisshaar, "Security Update killed my firewire ports" #1, 08:28pm Sep 27, 2005 CDT
Good Luck
GKE

This worked perfectly for me!!!
SOMEBODY PLEASE TAG THIS POST!!!
i have had the problem that everyone has posted about (i.e. - updated iTunes/iPod software and had the update/freeze problem, tried all solutions, to no avail, and was pretty much screwed.)
JUST DO EXACTLY WHAT HE SAYS TO DO (powermac g5, by the way):
1) power down the computer
2) unplug EVERYTHING (usb, firewire, power, monitor, etc.)
3) leave unplugged for 30 minutes
4) plug power back in
5) power up from main power button
6) wait for computer to start back up, then shut down from power button
7) plug everything back in and power up
8) restart once more for good measure
9) update your ipod
10) take a sigh of relief!
you are seriously a godsend...only one thing...I BOUGHT A NEW ONE ALREADY!!! i literally bought it the day that you posted this solution. After a month and a half of trying to fix this problem, i finally gave up and bought a 20GB iPod Photo with applecare...cost me about $380.
no matter, i think i'm gonna sell my "older" ipod to my mom or dad. they'll use it doing whatever they do. plus, that way, if there's any problem, i can fix it for them without feeling bad about screwing over some stranger.
thanks again, this solution worked perfectly.

IPod updater software download problem

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