IPod Updater/Strange Symbol on screen

I just updated my click wheel iPod with the latest iPod updater software, at the point it told me to connect to an external power source for the firmware update I did so and was greeted with a symbol on the screen that looks like the connector that goes into the bottom of the iPod. I tried to reset by pressing the menu and play buttons simultaneously but that did not help, I'm still getting only that symbol. ITunes will not recognize the iPod in this state. Help!
Lori

I have tried both of those, just downloaded the latest updater and my computer is telling me the USB device is not recognized. When I plug it into a power outlet that same symbol comes up, nothing else. Ditto when I try to manually reset.
I've even tried to connect it to power sitting in the dock and without the dock, neither works...

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