IPOD updater won't work

The recent updater won't work for my ipod mini. It downloads and opens, but after I select Macintosh HD to dl it in, the next page where you can select what you want to install won't let me select. WHat's going on?

Is your antivirus software enabled? Do you have a fire wall on? Disable your antivirus software, try again and when you are done updating then enable your antivirus back on.
See if that works.

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Ipod Update Won't Work (Version 1.2)

I finally got the new Itunes 7.0 installed, and after plugging in my Ipod and trying to install the new Ipod updates INTO my Ipod, I am getting an error (Error 1417), and I can't update my IPod. This is getting very annoying... Apple has definitely disappointed me... I've never been able to use my Ipod correctly and if nothing works I'm just going to return it.

If you have any security software installed on your computer, try disabling it. This includes Symantec, Norton, McAfee, TrendMicro, Kaspersky, etc...
You can also try these steps:
http://support.apple.com/kb/HT1275
CG

Ipod updater won't work; ipod won't reinstall

After re-installing my itunes, it won't update my ipod. I was advised to restore the settings to shop settings and so have downloaded the ipod updater - but when I try to run it, as I wait for the 'update'/'restore' screen to come live, I get an error message, which I have to click 'ok' and the whole thing goes off.
Meanwhile on the ipod, I'm either getting the unhappy ipod icon, of a thing which looks half like a battery and half a black zig-zag.
Help!

I also have the same problem since I did the iTunes download to '5', I also have the error message which reads; "The iPod Cannot be updated. An unknown error occured(-50)" The iPod has even been back for repair 3 times, but no fault was found. I have established that the fault is with Apple's iTunes download of '5' which has not been cured by downloading number 6. So when will they write a 'fix'? The effect of this download on my other computer has been that iTunes itself will not open. (See the discussion forum on this problem, it is huge, but still no 'fix' from Apple). I now have an empty iPod, and iTunes that will not do its job. Not impressed, my husband has ditched his iPod and bought a Sony. If this is not sorted out soon I will be doing the same.

IPod Updater Won't Work. Please Help!!!!!!!

HI!!!,
i tried opening up the iPod updater 2006-03-23 but when it does open up it says. 'iPod Universal Updater has encountered a problem and needs to close. We are sorry for the inconvenience.' and then the choices Debug, Send Error Report And Don't Send.
What Should I Do:
P.S. It Said The Same message Error For iPod Updater 2005-10-12
So can You Please help.
many thanks In Advance
Cheers,
Ilbron

The iPod updater is now contained in iTunes version 7 or later. Why not use that?
Maybe Apple are not hosting the older standalone updaters any longer.

Ipod update won't work

Whenever I try to update my ipod with the 1.3 software, it says my internet isn't connected. It is totally connected. I can go online and even access the itunes store. But when I click on update, it says 'make sure your network connection and try again'. Sorry if this is more of an itunes question.. Anyone know why?

If you have any security software installed on your computer, try disabling it. This includes Symantec, Norton, McAfee, TrendMicro, Kaspersky, etc...
You can also try these steps:
http://support.apple.com/kb/HT1275
CG

New ipod touch won't work with itunes 10.6.3 says it needs 11.1 but I cannot load that on my macbook using OSX 10.5.8 any way around this?

New ipod touch won't work with itunes 10.6.3, says it needs 11.1 or newer but I cannot load that onto my MacBook running on OSX 10.5.8 - is there anyway around this?

No. If your MacBook has an Intel processor you can update to OSX 10.6.8 and then install the latest iTunes.
A 5G iPod with iOS 7 requires that if you have a Mac you have OSX 10.6.8 or later.
You can get 10.6.8 here:
http://store.apple.com/us/product/MC573/mac-os-x-106-snow-leopard

IPod updater won't unistall and there's always a warning....HELP!!!

I've got a problem with my iPod colour...I've just bought a new iPod and then i wanted to clear iTunes AND iPod updater. But the problem is that the iPod updater won't unistall. There's a warning saying: internal failure
Error Number: 0x80040707
Description: Not accessed refused
I don't know what's it!!! Can you help me...I'm sooooo desperate. I want to listen to music!!!

hiya!
But the problem is that the iPod updater won't unistall. There's a warning saying: internal failure
Error Number: 0x80040707
Description: Not accessed refused
in this context, there's a couple of different things that could be causing that error.
(1) you can get it sometimes if you try to uninstall the updater from a different XP user account from which the updater was installed, or try to install a higher version of the updater in a different user account from a lower version.
so if you've got several different user accounts on that PC, see if you can find the account in which the updater was originally installed, and try to uninstall it from there.
(2) if you can't uninstall the updater from any account (or you don't have multiple user accounts on that PC), the installation configuration information for the existing updater may be compromised.
in that case, download and install the Windows Installer CleanUp utility, and use it to clear the things called either iPod for Windows or iPod Updater. (my 2004-11-15 version of the updater shows up in Windows CleanUp as "iPod Updater", but my three later versions show up as "iPod for Windows".)
Description of the Windows Installer CleanUp Utility
once the previous updater has been cleared, will the install of the new updater go through properly?
love, b

Ipod updater won't read my iPod...why?

iPod updater won't read my iPod. Even when it's plugged in it still says plug in an iPod to update.

yay

My iPod camera won't work. The shutter doesn't open at all. I backed up and restored my iPod but it didn't make it work. Now I'm so mad and confused. Please help.

My iPod camera won't work. The shutter doesn't open at all. I backed up and restored my iPod but it didn't make it work. Now I'm so mad and confused. Please help.

If you restored to factory settings/new iPod via iTunes (Not via Settings>General>Reset>Erase all Content and Setting) and still have the problem that indicates a hardware problem.
Make an appointment at the Genius Bar of an Apple store..
Apple Retail Store - Genius Bar

IPod function won't work on iPhone 4

My iPod application won't work on the iPhone 4. I can play YouTube videos, listen to previews on iTunes, but for some reason whenever I hit the play button on a song in iTunes it doesn't start on any of my songs. I've tried the lyrics app to play music, I've tried powering off and restoring it by holding home and power down and still nothing, help!

Read in another thread a solution that worked for me. Basically, you need to delete the music from the phone and re-copy from iTunes with 2 syncs. In the music tab, uncheck the boxes in the playlist, artist and genre option, removing all music from the phone, then sync. Then, re-check the desired music to copy back to the phone and sync. Music should play now from the phone.
I echo the sentiment of another poster that iOS4 really is a disaster. Problem like this should have been solved before release.

Power button on ipod touch won't work?

The Power button on my ipod touch won't work at all, any suggestions?

Okay it says here https://selfsolve.apple.com/agreementWarrantyDynamic.do that your warranty has expired, my recomendation is to either clean it out with a needle, or just keep pushing it hoping it will un-stick.
hope this helped

Firmware update won't work after you've tried the Narf/Blanka method?

Many ppl have reported that their Firmware update won't work after they've tried the Narf/Blanka method for Dualbooting Windows. [For some reason, it doesn't).
Formatting the startup, reinstall etc WILL work ... because of what our friend says here : http://discussions.apple.com/message.jspa?messageID=2076211#2076211
Fortunately, it isn't necessary To Reformat etc... (at least for the firmware update) Apparently, as long you boot from a different Disk to the one you've 'messed with' - such as , say, an external FW Drive, the Firmware updater works.
Had the same problems, same reasons on a 20". Booting from external FW Drive made it happen for me.
May someone be helped by this e-missive....

Sorry: the above is (partly) wrong ... - it'll get you past the firmware update but won't get you past the Boot Camp Assistant ... - it wants to see a single partition No matter what ...
[Just for that, I'm gonna see if I can mess with the 'can't do this on an external drive' requirement ... by moving an external to internal then back out again grin)
best of luck...

Installed latest update, and now ipod touch won't work

Hello, I clicked on the download and install option for the latest update to my ipod touch. I think it was 2.2.1, but I'm not 100% sure. Anyway, now I have to hold the power button down several seconds, and I see the apple logo, and then the itunes icon with the USB plug which indicates I need to connect to itunes. When I plug it in to the pc, I get prompted that I have installed new hardware and need to install the device drivers. It is not recognized by itunes or my pc. Please help!!

Hello, all, my ipod touch is now working. Here's what happened...I called the tech support line and started going through the automated stuff. It started me with the reset which I had done numerous time. It then mentioned trying a different USB port. I figured it was a waste of time, but then I decided what the heck, so I tried the other usb port on the front of my pc. When I did this, it recognized the ipod in ituned and gave me a mssg that it needed to be restored. I clicked on the restore link, and minutes later it gave me an error message on the restore, and the ipod showed the apple on the sreen instead of the itunes logo with the usb cord. I then tried it back in the original usb port, and received the same windows prompt to try to install drivers that I had been getting all along. I put it back in the second USB port, and got the restore message again with it being recognized in itunes. This time it successfully completed the restore. I know it sounds simple, but if you have not tried a different USB port, be sure you do. Maybe the download jacked up my USB port? Anyway, I'm working again with the 2.2.1 download. Good luck to all!!

IPod Software Updater won't work

Every time I try to update my iPod, I get a message stating that some of my music will not transfer becuase my ipod software is to old. I downloaded the update and installed it (multiple times), but it keep getting thw same message when I try to synch my ipod. Thoughts?

I think you're missing one step. You've downloaded and installed the updater, but you still have to run it and either restore or update your iPod. To run the updater go to /Applications/Utilities/iPod Software Updater and launch the latest iPod updater that is within that folder.
Restore will clear the iPod and put the latest software on it. Update will leave all data intact and update to the latest software. If you already have music on the iPod do update, if not then do restore.

You want to downgrade because the new updates won't work? Read this.

First of all, I'm not any kind of techie person, I just have gone through this horrible experience of not being able to get into the itunes store at all after downloading the last 2 updates (7.4.2.4 and 7.4.3.1). Once I downgraded to 7.3.2.6 I was back in the itunes store downloading whatever I wanted. But, it was not all fun & games - the library file wouldn't work with the older version of itunes, and I lost all my playlists and had to reimport all my music. The second time I downgraded I did figure out how to save the playlists, but I still haven't figured out how to restore the itunes library file. If anyone has ideas about that feel free to post here.
I consider this a last resort if you really need to get into the store. Hopefully you have already tried other suggestions in other forums. If you do decide to try this, you should read everything first to see what you're getting into. Also, if you just bought a new ipod, it probably won't work with the older version. You should keep calling the apple support phone #.
The process isn't that much harder than installing an new version, although you need to uninstall 7.4.x first. *If you decide to try this I highly suggest you do a backup to disk first just in case.* Uninstalling itunes doesn't delete any of your music files, but it never hurts to have a backup. Go to File>Backup to disc.
By the way, this is assuming you're on Windows XP.
First get ready:
1. Go to File>Export Library. Save this file somewhere in your My Documents Folder, not the iTunes folder.
2. Export each playlist you have individually by right clicking on the playlist and selecting Export songlist. Save these text files in the same folder as #1.
3. Now, download the version of iTunes you want from oldapps.com/itunes.htm. I used 7.3.2 and it worked fine.
4. While that's downloading start uninstalling iTunes under Control Panel>Add or Remove Programs. Remove Apple Mobile Device Support, Apple Software Update, iTunes and QuickTime. Don't restart until all 4 are removed. (Optional, also run CCleaner - click the 'issues' button. This gets rid of a lot of little files that don't get removed in this process, but it's a little intimidating if you're not a techie person.)
5. Now restart. After you're back up, click on the iTunes setup file you just downloaded. After it installs, when you open iTunes the first time, you'll probably see this error: "The file 'iTunes Library.itl' cannot be read because it was created by a newer version of iTunes." When you click ok the box closes & iTunes doesn't open.
Go into your iTunes folder (usually in your My Music folder) and remove this file - it will show up as iTunes Library.itl or maybe just iTunes Library. You could just delete it because you already have a backup from step #1. The other file, also called iTunes Library, is an .xml file that you can delete if you want.
6. Open iTunes - it will look totally blank w/ no files. Don't panic! Go to File>Import and try to import the library you made way back in step #1. I'm sorry to say it might not work. If it doesn't, the next thing to try is to import an older version of the library file, which will be in the "Previous iTunes Libraries" folder inside the iTunes folder. This also didn't work for me. So....
7. If you couldn't get the library file to open, you need to add your music back in. I just went to File>Add Folder to Library and added my My Music folder. You could also try doing it from backup discs but that takes a long time; in either case, if you have a lot of music this will take awhile. Just let iTunes do it's thing.
8. Now you can go to File>Import and select the playlists you created in step #1. This did work for me when I went from 7.4.3.1 back to 7.3.2.6.
You should be good to go! I hope this helps some people. If you have any questions you can post them, but I can't promise that I will have answers.
meeshala

Hi - it sounds like you still need to move the library file, which is in step 5 of my original post; this is assuming you exported your library before you went back to 7.3 - if you didn't do that, don't delete anything yet - just try moving the itunes library.itl file onto your desktop:
"5. Now restart. After you're back up, click on the iTunes setup file you just downloaded. After it installs, when you open iTunes the first time, you'll probably see this error: "The file 'iTunes Library.itl' cannot be read because it was created by a newer version of iTunes." When you click ok the box closes & iTunes doesn't open.
"Go into your iTunes folder (usually in your My Music folder) and remove this file - it will show up as iTunes Library.itl or maybe just iTunes Library. You could just delete it because you already have a backup from step #1. The other file, also called iTunes Library, is an .xml file that you can delete if you want (actually, just leave the .xml file where it is).
"6. Open iTunes - it will look totally blank w/ no files. Don't panic! Go to File>Import and try to import the library you made way back in step #1."
Since I wrote that I've gone back and forth a couple of times, and importing the backup library file should work. If for some reason you didn't export your library, you can try importing the iTunes Music Library.xml file in your iTunes folder. It takes a really long time but this does also work.
If you were having the same 11333 error that I was, I was finally able to get into the iTunes store with 7.4.3 after installing certificate revocations lists as described on this page: http://docs.info.apple.com/article.html?artnum=306628
I think that's helped a lot of people - have you tried that? Of course, to do that you would have to reinstall the newer version to try it.
Please post again if you are still having problems with the library, but I think you should be ok!

IPOD updater won't work

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