IPod Updates with error message when trying to upgrade iPod software

We now have 3 iPods (2 3rd generation, 1 2nd generation), which are sync'd with a single iMac (running Leopard) with different checked play lists. When either of the 2 3rd generation iPods are attached, it indicates an upgrade is available (v1.1) but when selected indicates "problem downloading the iPod software for the iPod x. You do not have enough access privileges for this operation"
What configuration change is needed?
Thanks in advance, Neil

When it tries to restore just says error in restoring software when i check for more info no code appears has happened twice

Similar Messages

  • I get this error message when trying to upgrade software "The Iphone update software server could not be contacted"  Can anyone help?

    I get this error message when trying to upgrade software "The Iphone update software server could not be contacted"  Can anyone help?

    I'd start with the following document:
    iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server

  • Macbook pro - iPhoto keep prompting to update after Yosemite update. Error message when trying to update -This update is not available for this Apple ID either because it was bought by a different user or the item was cancelled

    macbook pro - iPhoto keep prompting to update after Yosemite update. Error message when trying to update -This update is not available for this Apple ID either because it was bought by a different user or the item was refunded or cancelled. 

    I only have 1 apple ID and the same was used to set up this early 2011 macbook pro and iPhoto app. I don't want to loose out on any photos. I tried logging out of app store and back in but no luck. PLEEAASEE HELPP!!!
    This problem has been reported by quite a few forum members, who skipped the update to iPhoto 9.5.1 while running Mavericks. In that case try to purchase iPhoto again instead of updating.
    After making your backup try the following:
    Uninstall iPhoto by deleting it from the applications folder, but do not empty the Trash.
    Launch the App Store, click the "Store" menu, and sign in with your AppleID.
    Open the main page of the App Store and search for iPhoto.
    If iPhoto is listed as "Free", click the "Free" button to buy it with your current AppleID.
    If it is not showing as free, there is no help but contacting the App Store Support, as Niel pointed out: http://www.apple.com/support/mac/app-store/contact/

  • ITunes Error Message when trying to eject IPod

    My Ipod Classic (30GB) gives me an error message when trying to eject:
    Any ideas other than "Restore Ipod"? I did this and it worked afterward with another ipod but I don't want to have to do this all the time! Thanks to anyone who can assist.

    Hello,
    You may want to take a look at the article below for some more information on iMovie for iOS, specifically the section titled "What is a theme"
    iMovie for iPhone 4 & iPod touch (4th generation): Frequently asked questions (FAQ)
    http://support.apple.com/kb/HT4174
    Hope that helps,
    Griff W.

  • I am continually getting this error message when trying to up-date software for: iTunes and iPhoto:The operation couldn't be completed. (NSURLErrorDomain error -1012.)

    I am continually an error message when trying to up-date iPhoto and iTunes. Does anyone have any suggestions, please?

    Hello Linc. These are the logs to the last attempts at up-dating iTunes.
    Sep  8 18:10:59 iMac.local Software Update[1722]: SoftwareUpdate: Scan for client pid 1722 (/Applications/App Store.app/Contents/MacOS/App Store)
    Sep  8 18:11:02 iMac.local Software Update[1722]: Failed Software Update - Refusing invalid certificate from host: swscan.apple.com
    Sep  8 18:11:04 --- last message repeated 1 time ---
    Sep  8 18:11:04 iMac.local Software Update[1722]: SoftwareUpdate: Error encountered in scan: Error Domain=NSURLErrorDomain Code=-1012 "The operation couldn’t be completed. (NSURLErrorDomain error -1012.)" UserInfo=0x7fd9a8cfae70 {NSErrorFailingURLKey=https://swscan.apple.com/content/catalogs/others/index-mountainlion-lion-snowleo pard-leopard.merged-1.sucatalog, NSErrorFailingURLStringKey=https://swscan.apple.com/content/catalogs/others/index-mountainlion-lion-snowleo pard-leopard.merged-1.sucatalog}
    Sep  8 18:11:04 iMac.local Software Update[1722]: SUAppStoreUpdateController: scan (f=0, c=1, p=1, r=1) got error The operation couldn’t be completed. (NSURLErrorDomain error -1012.)
    Sep  8 18:11:17 iMac.local Software Update[1722]: SUAppStoreUpdateController: proceed with scan based on intervening install (including Unity Web Player at 2013-07-23 17:32:38 +0000) (last scan: 2013-03-11 16:00:20 +0000)
    Sep  8 18:11:17 iMac.local Software Update[1722]: SoftwareUpdate: Scan for client pid 1722 (/Applications/App Store.app/Contents/MacOS/App Store)
    Sep  8 18:11:19 iMac.local Software Update[1722]: Failed Software Update - Refusing invalid certificate from host: swscan.apple.com
    Sep  8 18:11:22 --- last message repeated 1 time ---
    Sep  8 18:11:22 iMac.local Software Update[1722]: SoftwareUpdate: Error encountered in scan: Error Domain=NSURLErrorDomain Code=-1012 "The operation couldn’t be completed. (NSURLErrorDomain error -1012.)" UserInfo=0x7fd9a98c2090 {NSErrorFailingURLKey=https://swscan.apple.com/content/catalogs/others/index-mountainlion-lion-snowleo pard-leopard.merged-1.sucatalog, NSErrorFailingURLStringKey=https://swscan.apple.com/content/catalogs/others/index-mountainlion-lion-snowleo pard-leopard.merged-1.sucatalog}
    Sep  8 18:11:22 iMac.local Software Update[1722]: SUAppStoreUpdateController: scan (f=0, c=1, p=1, r=1) got error The operation couldn’t be completed. (NSURLErrorDomain error -1012.)
    Sep  8 18:11:39 iMac.local installd[1728]: installd: Exiting.
    Sep  8 18:14:15 iMac.local Software Update[1751]: SUAppStoreUpdateController: found in cache: <none>
    Sep  8 18:14:16 iMac.local installd[1757]: installd: Starting
    Sep  8 18:14:16 iMac.local installd[1757]: installd: uid=0, euid=0
    Sep  8 18:14:16 iMac.local Software Update[1751]: SUAppStoreUpdateController: proceed with scan based on intervening install (including Unity Web Player at 2013-07-23 17:32:38 +0000) (last scan: 2013-03-11 16:00:20 +0000)
    Sep  8 18:14:16 iMac.local Software Update[1751]: SoftwareUpdate: Scan for client pid 1751 (/Applications/App Store.app/Contents/MacOS/App Store)
    Sep  8 18:14:19 iMac.local Software Update[1751]: Failed Software Update - Refusing invalid certificate from host: swscan.apple.com
    Sep  8 18:14:21 --- last message repeated 1 time ---
    Sep  8 18:14:21 iMac.local Software Update[1751]: SoftwareUpdate: Error encountered in scan: Error Domain=NSURLErrorDomain Code=-1012 "The operation couldn’t be completed. (NSURLErrorDomain error -1012.)" UserInfo=0x7f9391840bf0 {NSErrorFailingURLKey=https://swscan.apple.com/content/catalogs/others/index-mountainlion-lion-snowleo pard-leopard.merged-1.sucatalog, NSErrorFailingURLStringKey=https://swscan.apple.com/content/catalogs/others/index-mountainlion-lion-snowleo pard-leopard.merged-1.sucatalog}
    Sep  8 18:14:22 iMac.local Software Update[1751]: SUAppStoreUpdateController: scan (f=0, c=1, p=1, r=1) got error The operation couldn’t be completed. (NSURLErrorDomain error -1012.)
    Sep  8 18:14:22 iMac.local Software Update[1751]: SUAppStoreUpdateController: proceed with scan based on intervening install (including Unity Web Player at 2013-07-23 17:32:38 +0000) (last scan: 2013-03-11 16:00:20 +0000)
    Sep  8 18:14:22 iMac.local Software Update[1751]: SoftwareUpdate: Scan for client pid 1751 (/Applications/App Store.app/Contents/MacOS/App Store)
    Sep  8 18:14:25 iMac.local Software Update[1751]: Failed Software Update - Refusing invalid certificate from host: swscan.apple.com
    Sep  8 18:14:27 --- last message repeated 1 time ---
    Sep  8 18:14:27 iMac.local Software Update[1751]: SoftwareUpdate: Error encountered in scan: Error Domain=NSURLErrorDomain Code=-1012 "The operation couldn’t be completed. (NSURLErrorDomain error -1012.)" UserInfo=0x7f93904b5c00 {NSErrorFailingURLKey=https://swscan.apple.com/content/catalogs/others/index-mountainlion-lion-snowleo pard-leopard.merged-1.sucatalog, NSErrorFailingURLStringKey=https://swscan.apple.com/content/catalogs/others/index-mountainlion-lion-snowleo pard-leopard.merged-1.sucatalog}
    Sep  8 18:14:27 iMac.local Software Update[1751]: SUAppStoreUpdateController: scan (f=0, c=1, p=1, r=1) got error The operation couldn’t be completed. (NSURLErrorDomain error -1012.)
    Sep  8 18:14:36 iMac.local Software Update[1751]: SUAppStoreUpdateController: proceed with scan based on intervening install (including Unity Web Player at 2013-07-23 17:32:38 +0000) (last scan: 2013-03-11 16:00:20 +0000)
    Sep  8 18:14:36 iMac.local Software Update[1751]: SoftwareUpdate: Scan for client pid 1751 (/Applications/App Store.app/Contents/MacOS/App Store)
    Sep  8 18:14:38 iMac.local Software Update[1751]: Failed Software Update - Refusing invalid certificate from host: swscan.apple.com
    Sep  8 18:14:41 --- last message repeated 1 time ---
    Sep  8 18:14:41 iMac.local Software Update[1751]: SoftwareUpdate: Error encountered in scan: Error Domain=NSURLErrorDomain Code=-1012 "The operation couldn’t be completed. (NSURLErrorDomain error -1012.)" UserInfo=0x7f93904b7340 {NSErrorFailingURLKey=https://swscan.apple.com/content/catalogs/others/index-mountainlion-lion-snowleo pard-leopard.merged-1.sucatalog, NSErrorFailingURLStringKey=https://swscan.apple.com/content/catalogs/others/index-mountainlion-lion-snowleo pard-leopard.merged-1.sucatalog}
    Sep  8 18:14:41 iMac.local Software Update[1751]: SUAppStoreUpdateController: scan (f=0, c=1, p=1, r=1) got error The operation couldn’t be completed. (NSURLErrorDomain error -1012.)
    Many thanks.
    Cropper100.

  • Keep Getting Error Message When Trying to Upgrade

    I have tried to upgrade several times it goes all the way through and then it gives an error message after trying to upgrade quicktime error message 2378

    +error message 2378+
    That typically indicates a problem with your VBScript. See the following troubleshooting article:
    iTunes and QuickTime for Windows cannot be installed without Visual Basic Script (VBScript)
    (The Vista instructions are down at the bottom of the document.)

  • Keep getting error message when trying to eject iPOD nano

    When trying to eject iPOD, getting error message ..."cannot be ejected because it contains files that are in use by another application". No other application is open but iTUNES. What does this mean? and are there any tricks to get it to eject?

    Usually this is caused when antivirus "Grabs" the drive to scan it in the background, and/or windows itself "Grabs" the drive for indexing and things. It also happens if you play a song off the ipod thru iTUnes, then stop it.
    Usually rebooting will force it to let go

  • New iPod touch. Error message when trying to sync to iTunes first time: "Pairing record missing. Can't sync." Nothing in Support addresses this. Help!

    I havev a new iPod touch 4th gen. When trying to sync to iTunes first time, I got this error msg: "Pairing record missing. Can't sync." Nothing in Support addresses this. Help!

    See if the previous discussions with the same error will help you. Some of those are listed on the right side of this page under the heading "More Like This".

  • Error messages when trying to sync iPod

    I get an error message when syncing my ipod touch 4th generation saying that it could not start a Sync because a sync was already in progress, which is untrue...

    I would try rebooting your computer. To be more confident, I would also reset the iPod. Nothing will be lost.
    Reset iPod touch:  Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.

  • Latest itunes error message when trying to upgrade

    I keep getting an error message when I try and upgrade my itunes. It says that the data was corrupted . I have tried several times. All the same message

    I'd try updating using a .dmg installer downloaded from the Apple Website:
    http://www.apple.com/itunes/download/

  • Error message when trying to sync iPod

    I just started to get the same error message that twon7 got...that I have to authorize this computer with this iPod... my computer was stolen and I no longer use my old hotmail address...
    I don't want to lose the 327 songs it says I'd lose...

    This Seems Like Something Beyond Our Helpfulness I would Contact Itunes Store Email Tech Support about this matter
    http://www.apple.com/support/itunes/contact.html?form=music&topic=Music%20Purcha ses&subtopic=Lost%20or%20Missing%20Items
    Message was edited by: 2012ABC

  • Error message when trying to upgrade from 10.3.9 to Tiger 10.4.5

    Hope somebody can help. I'm fairly recent to macs as have always built and used pcs. Am having trouble upgrading from current pantherOS to Tiger. Bought emac with upgrade disc provided by seller. Disc was gray labelled emac. Installation went fine and everything was proceeding to point it finished writing files, configuring installation, and running installer scripts and then it quit with message: error installing software. Try reinstalling.
    Tried reinstallation and same thing occurred. then Tried complete erase and new installation. Same error message.
    Came to discussion group searching for something I might be doing wrong. Decided maybe disc was wrong even though it specified emac which is what I am using. Bought generic install disc that would install on any G3/4/5 with minimum specs per hardware which system met.Installation proceeded as it was going to install same as emac disc. This is normal full install disc for generic installation.
    All installations screens came up and installation proceeded to same point as before and then quit with same message: error installing software/ Try reinstalling.
    Have removed ram to original 256MB and tried. No luck. I am using external DVD for installation of DVD and wonder if this is problem but in the forums external DVD seems to work alright. Can reinstall old Panther OS without any problem
    Ran hardware test and everything checked okay.
    Should I just forget about upgrading and use 10.3.9 but would really like to know what is wrong. thanks. Rick

    Welcome to Apple Discussions!
    See my FAQ:
    http://www.macmaps.com/upgradefaq.html
    and then consider the instructions here to Archive and Install:
    http://docs.info.apple.com/article.html?artnum=301270

  • Error message when trying to upgrade iphone 4 to ios 6

    Connect to laptop (windows) and the sync starts backs everything up then error occurs when restoring software when upgrading to ios 6

    When it tries to restore just says error in restoring software when i check for more info no code appears has happened twice

  • TS1368 Extremely frustrated with error message when trying to download apps and updates. HELP please!

    I have been trying to download a couple of apps and keep getting the message "cannot connect to iTunes." This is nonsense because I can access both the app store and iTunes directly. I've downloaded other items today with no problem. Now all of a sudden I'm getting this error whenever I try to download an app or update an existing one. And it doesn't help that that it practically takes an act of congress to access a human being to ask a simple question. I would very much appreciate any help I can get in resolving this issue. I have already tried rebooting my iPad and my software is up to date. Haven't tried it with my iPhone yet. Thanks.

    You can't use Safari to download iPad apps. Only use iTunes/App Store.
     Cheers, Tom

  • Error message when trying to upgrade to the new mac os update

    today in the afternoon i was updating to the new version and then i got the grey screen and i restarted like it tells me in the message and then i had some serious error and the imac wasnt loading so i called support and he helped me reinstall the os so now i reinstalled it and i want to update to 10.4.8(bcuz the cd installs 10.4.4) but it tells me this error:
    "installing this software requires 607MB of space"
    and i cant press continue and i have 184GB free. why is this guys?
    and on some other programs i try to install it tells me that error that i need to have mac os 10.3.9 and it just quits.. i just also tried to install divx and it tells me it requires mac os 10.3.9 or later and that it cant be installed on my machine(i have 10.4.4), well like 1 hour ago i reinstalled my os without any format because i had a trouble with my hardrive, everything works good now but im having this issue here .. do i need to update some information somwhere or osmething or run some tool? (i updated file permisions but still same)
    btw where do i check which version of macos i have just to be sure?
    please help me guys

    777iPod,
    This is a good guide to help with kernel panics: http://www.thexlab.com/faqs/kernelpanics.html
    I think it's Support policy, even prior to an archive and install, to have a user first remove any third party RAM and third party devices to verify that none of those are causing the kernel panics. We weren't told if that was done, but I've assumed so. If third party RAM was allowed to remain installed, it is not unusual for it to be the source of kernel panics.
    I don't know if it's part of the Support checklist, but when making changes like that, or when replacing hardware or software in general, I have always followed that up with a PRAM reset. I realize that usually Macs will recognize (plug & play) such changes, but my experience has been that it's better to just do the PRAM reset, or else be prepared to shut down and then do a fresh startup so that the system can do its usual self-testing that is performed during startup.
    If it was an archive and install that Support recommended to jmanwee, and if it did not resolve the issue, I believe their next suggestion will be to erase and install.
    Once third party devices and software have been eliminated as the potential cause of the kernel panics, I imagine Support will have no problem arranging for hardware repairs.
    I'm probably overlooking something, but referring to the above link should help anyone get their situation resolved.

Maybe you are looking for

  • Hi how to debug the stand form and standard program of credit demo......

    hi , i could find find the credit memo in FI standard form and standard program at the given path SPRO->IMG->Financial Accounting->Accounts Receivable & Accounts Payable->Customer Accounts->Line Items->Correspondence->Carry out and check settings for

  • Facing problem with SOAMANAGER while working on ABAP Client Proxy

    Dear Community Friends & Experts,              I am facing a problem with the SOAMANAGER, I think so. Let me explain you a scenario what I am into: The scenario is like I need to Push data from BI table to SAP PI. We decided to go using ABAP client p

  • Printing run form in Oracle 9iAS.

    How to print run form in browser by using oracle 9iAS.In forms 6i we can simply write print; on when button pressed trigger.But same code does not work in oracle9iAS.Print is a button in my button pallet.

  • Alias in trash dec 31st 1903

    my trash wont empty, I have a IMAC 10.5.8 straight no windows partitian, I want to upgrade to Lion here this weekend new printer won't print wireless with out the upgrade   do I need to rid my computer of this piece that won't empty ..or by luck if I

  • SAP GUI session crashes in Windows 7

    Hello, I have Windows 7 Enterprise Edition and I'm using SAP GUI 7.10 compilation 4 / patch 14. Here's what happened: - i've logged into SAP client, entered a standard transaction (ESWTMON01 or EDATEXMON01), pressed click on a switch document or ID P