Ipod versus itunes - help, how can i avoid throwing my ipod against the wal

hi there
i have recently splashed out and bought an ipod video. i was told it is user friendly - but how wrong was that? tried the website but the help is useless to me, then i sent numerous emails to ipod support without response.
i have squillions of problems with this thing, but my main prob at the moment is that i have more than 12000 songs in itunes and the ipod synchronizes each time i connect but i can't get more than 400 songs onto the ipod and the worst thing is most of those songs are crap.
i am really angry with this machine, can anyone help me?
cheers - udo

When your library is larger than the capacity of your iPod, iTunes by default makes a new playlist called something along the lines of "Owner's iPod" and sets the update option to 'Sync Music - Selected playlists'. It creates a playlist of randomly chosen songs, if you don't like it's choice you can make a playlist of your own to sync from.
Open iTunes and create a playlist to update your iPod from, call it -iPod to make it the first playlist in Sources. Drag whatever content you want to have into the playlist from your iTunes library. Now connect your iPod and when it appears in the Source list click on the iPod icon to bring up the preference tabs in the main pane. Go to the Music tab and choose Sync Music and the Selected playlists radio button. Choose the playlist you just made from the selection and click Apply. You can also sync from any existing playlists by choosing the same setting, you just need to make sure that the size of the playlists don't exceed the capacity of your iPod:
iTunes: Creating playlists of your favorite songs
How to create a Smart Playlist with iTunes
Another option is to manage your iPod manually. In this mode you can drag songs or playlists from your iTunes library directly to the iPod when it's connected:
Managing content manually on iPod
iPod 101: Fill 'er Up
Something to remember about using an iPod in manual mode is that the "Do Not Disconnect" message will remain on the display until you physically eject the device. In that case use the Safely Remove Hardware icon in the Windows system tray on the desktop and check this link for alternative methods: Safely Disconnect IPod
One last thing, the advertised song capacity of any of the iPods is a calculation based on 4 minute songs encoded in AAC format at a bit rate of 128 kbps. You need to bear that in mind if you want to get the maximum number on your iPod. Longer songs and songs encoded at a higher bitrate or in uncompressed formats take up more space. If for example you imported full size, uncompressed CD files (AIFF format) you would get significantly fewer on. What format are the songs you have imported? Go to iTunes and right click on one of your songs, choose Get Info>Summary and look at "Kind" to see what format you are using: iTunes: About import settings and hard disk space
If you have imported uncompressed files they can be converted in iTunes, have a read of these articles:
How to convert a song to a different format
How To Choose Import Settings

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Ipod versus itunes - help, how can i avoid throwing my ipod against the wal

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