IPod video 30GB won't copy videos

2 questions:
(1) I have my songs in iTunes library and ipod in perfect sync, but the videos in the Library won't be copied into ipod. However, if I delete all the songs, then I can copy the videos into my iPod and they play perfectly.
(2) Unlike video, I don't see any folder labeled as 'photo' in iTune, how do I copy my photos into iTune?
Thanks.

Have you tried getting into the preferences menu? Go to Edit, then the very bottom should be preferences. Inside the preferences menu there are tabs, "General, Ipod, Sharing etc..." Connect your ipod to your computer, then under the Ipod tab they will have more tabs, "Music, Podcasts, Videos, Photos etc..." To import photos go to the photos tab and go from there, to import videos you need to make sure that under the videos tab "Automatically Update all videos" is selected. Try that????

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7.1 won't copy video to my 5th gen iPod

I clicked on the "Yes" button to allow iTunes to update itself to version 7.1. My next sync it gives me a new error message I've never seen.
"Some of the songs and videos in your iTunes Library, including xxx, were not copied to the iPod (my iPod) because they cannot be played on this iPod."
Then it gives me a list of 13 files including 7 videos that played just fine before installing 7.1, and every episode of "The Show with Ze Frank" since the 7.1 upgrade. Last time I checked I still had a 5th generation iPod, and other videos play just fine.
I repaired 7.1 and got the same message. I could work around it but I hate to lose 7 videos. Maybe when 7.1.1 comes out it will start working again?
Has anybody else seen this?
Thanks!

I've seen it with the update because it won't copy purchased content without you re-authorizing your machine. I just posted a question on this actually.
Try going to:
Store > Authorize Computer
Log in with your apple store id and password and it should sync up the content.
Good luck!

IPod video 5th G - Can only load about 15 songs before it crashes and won't allow me to add any more - Is my hard drive broken?

I have an iPod Video, 5th Generation - a few years old aye, but it does the job. Recently it crashed and wouldn't respond at all, I tried the 5 R's and the iPod wouldn't restore at all. Finally I managed to restore it, but then encountered a new problem.
When I try to put new music onto the iPod the maximum I can really add is about 15/16 songs (currently sitting about 112 MB). I can use the iPod just fine with this on it, but I can't add any songs or anything past this limit. I can take songs off and add new ones on, but again cannot pas this limit.
It is a 30GB hard drive, so I should be able to load near enough 30GB onto it.
Whenever I try to pass the limit and add new songs a message saying "Attempting to copy to the disk "RUSSELL'S I" failed. An unknown error occurred (-69).", and then a second message pops up reading "iTunes could not copy "Song" to the iPod because an unknown error occurred (-69)."
Looking to find out, does this mean my Hard Drive is broken/damaged, or could it possibly be a different issue, as buying a new hard drive is reasonably cheap, but if it turns out to be the motherboard or something else then I don't want to have wasted the money buying a new HDD only to find out the problem hasn't been fixed.
Has anyone else had this issue? Or anybody found a way to fix it?
Cheers
Russell

See here: iTunes displays a -69 error when syncing iPod
You can use the disk diagnostic tool built into the iPod's firmware to test the health of it's Hard Drive. See this post from another forum member turingtest2 on how to do this as well as what the resulting numbers mean.
https://discussions.apple.com/thread/3784647?start=0&tstart=0
B-rock

30GB 5G iPod Video Problems.

Hey, all.
I just got a new fifth generation 30GB iPod Video and am having trouble getting the video on it.
I've got all my songs on it, but iTunes won't seem to let me add videos into the library. I followed the instructions in the manual at apple.com, but i've had no luck.
iTunes doesn't give an error when I try to import a video file, it simply doesn't import it. No messages or anything.
Does anyone have any ideas on what I need to do to get videos on my iPod? Thanks.

Well first...
Pacience is all you need
Believe me...
I had MANY MANY MANY ipod problems
and it seems everytime I take time
to solve them...
it seems to always get back to normal
I'm not an Apple worker or anything
BUT you're lucky that Apple community has an enormous
way to help you
You won't find that anywhere else, specially in a
Creative Zen
okay then...
maybe you'd want to use Utility Disc if you have access to an iMac
if not try to use the Diagnostic Mode
built into the iPod Video
- first reset your iPod (menu and center hold)
- once you see the Apple logo, hold in menu and previous/rewind button together until you hear a beep and
a white screen that looks like an old computer will display
- you are now in diagnostic mode
- don't use auto test if it asks you
- select IO
- then, select HardDrive
- then, select the HDSpecs
- once you're done with the HDspecs
select the HDSMARTData
if problem persists rest your iPod for half a day
then try the 5 R's
if problem still persists
try calling Apple Support
basic help is for free for at least
1 year you bought your iPod

Locked on BLANK WHITE BRIGHT SCREEN. Brand Spankin' New iPod Video 30gb

Hi all,
I JUST opened my new iPod Video 30gb. When I hooked it up to sync and charge, its icon appeared in iTunes for just a second then disappeared. Then it locked on "do not remove" so I did a reset. Then I put in on the dock again and the same thing happened, it popped up in iTunes and my desktop for just a second then disappeared. So, I tried to reset it again. But now it will NOT reset. It is locked on a bright white blank screen. Any attempts at resetting and the iPod gives a weird chime and continues its blank bright screen. Now it will not do anything. It won't show up in iTunes, it won't show up on my Mac, it won't respond to ANY buttons on the click wheel or anywhere.
Geez, I just opened the freakin' box! And of course I can't find ANY phone numbers to get a quick answer from Apple. I've been with apple since 1984 and this is really intolerable.
PLEASE HELP!
Oh yeah, and i CANNOT restore because it can't link to my MAC

Judging by the info on your post, you're in the US. Apple's tech support number is 1-800-APL-CARE. They're open 9-9 Eastern time.
For the issue you're experiencing:
Hold down menu & select until you hear the beeping.
As soon as it beeps, hold down select and play/pause for about 10 seconds or so (it may or may not beep again).
See if you can restore it now.
If not, call Apple for tech support.
Hope this helps
CG

Only certain purchased videos locking up 30GB iPod video

What causes certain videos to lock up my 30GB iPod video, but not others? All the videos I have are either purchased or free podcast downloads; All from iTunes.
I transfer the files all the same way to my iPod, by clicking and dragging the file to my iPod in iTunes.
Some play all the way through without an issue.
Some start at the beginning and then lock up after 10 or 15 seconds and I have to reset my iPod because it won't let me do anything else.
Others start playing right in the middle of the video and then after playing for about 10 or 15 second, it locks up and I have to reset my iPod because it won't let me do anything else.
I performed the 5 R's, no luck. I checked out and compared the file properties between one of the files that plays and one of the ones that don't. They're identical.
I'm bummed because I'm paying for videos that I have to watch on my PC, not on my iPod. So what might be causing this problem?
HP 1.9GHz Intel Pentium 4 Windows XP 30GB iPod video with software version 1.2 and iTunes version 7.0.1

I have the same problem; at least there's more than one out there. One of the videos I downloaded eventually began to work (I'm not sure why) but it kept freezing up and the audio had horrible static. (When I played it on the computer through the ipod, it worked fine.)
I cannot find an article on this site that explains what to do about that problem and apparently you can't simply send an email to a tech support center to ask about it. I guess I'll have to bring it to a store...
Compaq Presario V2000 Windows XP
Compaq Presario V2000 Windows XP

Songs won't sync with iPod Video

I have a new iPod Video 60GB. I just downloaded Tom Petty's Greatest Hits. The songs appear in iTunes under "Purchased" and in my iTunes library. But they will not copy to my iPod.
I installed the iPod Updater 2006-06-28. I have the latest version of iTunes 6.0.5.20. The iPod appears in iTunes with the 3500+ other songs in my library. But the 18 songs I just downloaded WILL NOT UPDATE TO MY IPOD!!!
Guys... I live in Costa Rica. Banda ancha is a ***** here. When I download music, I want it now!!! Do you have any idea how long a 57MB update for an iPod takes to download on ISDN??!!! HELP!!!
iPod Vedeo 60MB Windows XP SP2 and all latest Windows Updates.

If you have made sure that both the iTunes and iPod software are current and have deauthorized and reauthorized your computer, try this test:
1. Deauthorize the computer.
2. Create a new user in the system.
3. Download the free song of the week from the iTMS in the new user account.
4. Play the song in that user account to authorize again.
5. Restore the iPod (using the iPod updater) in the new user account.
6. Sync just the free song of the week and see if it plays on the iPod.
If it does, you appear to have a corrupted iTunes library file, and you should recreate the iTunes library file in your normal user account, and then sync your music back to the iPod and all should be well.
The following articles will help you.
Authorization and Deauthorization.
How to restore the iPod.
How to recreate your iTunes library.
How to create a new user account in Windows.

IPod Video 30GB Corrupted

Aloha all,
I'm having some issues with this 30GB iPod Video. I have no details as of how old it is but the only thing i know is the owner of the ipod was transferring a song and accidentally ejected the ipod while transfering some songs without letting it finish. Since then, the iPod has been having a problem connecting to the computer (it takes forever to show up in itunes) and when it does show up in iTunes, an error message shows up saying "iTunes has detected an iPod that appears to be corrupted. You may need to restore this iPod before it can be used with iTunes. You may also try disconnecting and reconnecting the iPod."
I've done solutions with this ipod such as the soft-reset and enabling disk-mode...I've also tried to use 3rd party software that transfers music from the ipod to computer so I can backup the music before doing a restore BUT the device isn't showing up.
So quick run down...
- i plug in the ipod and screen flashes "do not disconnect"
- with itunes open, error message shows up
- when i eject ipod from itunes, screen still flashes "do not disconnect" so i do a soft-reset
- ipod still works (still plays music, haven't tried videos, but the menu's are fully functional and i'm able to listen to music)
- trying to backup ipod but it's not discoverable
The computers that i'm doing all of this on are Mac's. I've tried testing it on different computers and different USB ports...still nothing.
My question, Is there a way to fix this problem WITHOUT having to restore? and if i do need to restore, is there a way where I can retrieve the music before restoring the ipod to factory settings? There's about 4,000 songs on that ipod and some of them aren't on the computers we have now.
Let me know...
Mahalo (Thanks)

Does this iPod appear in the Finder when you have it connected? If so, try doing a low level format on the iPod's HD (either as FAT32 or Mac OS X Extended Journaled). See this article for more details.
Reformat iPod
If the iPod is not appearing in the Finder either try manually placing the iPod into Disk Mode. Doing so may be able to at least help it mount as an external drive on your Mac. From there, use the procedure outlined in the article above to reformat the iPod's HD again if it's still not appearing in iTunes.
Here are instructions for getting your iPod into Disk Mode.
Putting iPod into Disk Mode
B-rock

IPod Video 80 Gig won't mount on desktop or in iTunes

I just bought a new ipod video 80 gig. And a MacPro.
It worked great for about a week, and works when it is not connected to the computer, but when I connect it it just displays the "do not disconnect" screen and won't appear in itunes or in the finder.
despite resetting, re-installing itunes, I can't get it to mount on any computer.
Is this a Apple Store issue, or is anyone aware of a fix?

Seen these?
iPod doesn't appear in iTunes or on the Mac desktop.
iPod does not appear in iPod Updater or iTunes in Mac OS X.
iPod appears on the Mac OS X desktop but not in iTunes.

IPod-video stuck on black/gray apple screen-won't reset

My iPod won't reset. It displays the black/gray apple screen. When I hold down the select and menu buttons the screeen goes blank for a second and then the black/gray apple screen comes back. When I plug the iPod back into my computer it is not recognized by iTunes or the computer. All system software is up to date.
eMac G4 Mac OS X (10.4.10) iPod video - 60GB

Thank you for your help, although that didn't seem to do anything either. It just started working again today, yay!
But after trying endlessly lots of things I finally gave up and just let it sit, it was on for awhile until the battery totally drained. I had forgotten about it and today I went to plug it in to charge the battery so I could try another round of possible solutions. I plugged in the usb cable, at first it went to the black screen with the logo. Then as I was about to walk away 10 seconds later I saw the screen light up then the menu appeared. I don't know what was wrong but it seems totally find now. So I don't know what I did or what happened but it seems to be working with no problems again.

Best type of case for iPod Video 30GB

Merry Christmas everyone!
I just got a new iPod Video (30GB), and I'm looking into accessories for it. I want to buy a case that's good to protect the ipod from scratches and such, as well as if I accidentally drop it. I know there are a lot of good minds out there.. what would anybody recommend that would do the job, but at a considerable price (around 20-25 bucks)?
Thanks in advance!
iPod Video 5th Gen 30GB; iPod 4th Gen 40GB Windows XP

best I've found so far is an iskin. It's over your price limit but provides top of the line protection for screen as well as thumpage protection (I drop mine a lot)
try ebay

I have an iPod Video. (30GB 5th gen) The headphone jack only works if I push the headphone cable input to one side and hold it t here. If I leave it alone it either doesnt play at all or I hear a crackling sound. Any suggestions? Thanks.

I have an iPod Video. (30GB 5th gen) The headphone jack only works if I push the headphone cable input to one side and hold it t here. If I leave it alone it either doesnt play at all or I hear a crackling sound. Any suggestions? Thanks.

There are threads ongoing on similar topics. This is not a suitable topic for this forum.
I will pass on any comments from the other threads and original post in this one, but I'm closing this topic and any further petitions like this as it will just result in "Creative-bashing" and unproducti've comments.
Cat

My ipod video is dieing is there any way i could get it replaced or refurbished as the memory isnt working on it properly, i copy some songs on then after about 200 it says there is an error. what can i do? :)

i can copy about 200 songs onto my IPod video then on itunes it says that there is an error. what can i do to resolve this? i have deleted everything on it more than once.. i need help please?

What is the error message? Have you tried adding content onto your iPod in smaller batches, say a couple of hundred songs or so? Does the error always appear at a particular song?
B-rock

30GB iPod Video Prevents ASUS A7N8X-X Mobo from Completing POST

Greetings,
I've owned my iPod for about a week now, but it seems to have a little bit of an issue with nForce 2 based ASUS A7N8X-X motherboards, specifically in regards to the fact that if the iPod is connected to the PC during boot, the motherboard will not complete its POST and the boot is aborted. Where the POST aborts isn't consistent, but the majority of the time, it will abort on or before the CPU diagnostic. If I disconnect the iPod and then reset the system, the motherboard completes its POST as it normally would.
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Thanks.

Anything to do with this?
http://docs.info.apple.com/article.html?artnum=93953

30gb Ipod video on/off problem

For some strange reason my ipod does not want to turn off. I can let the battery die out and then charge it and then use it again, but if i wanted to simply turn it off after i stop using it. doesn't work. my play button works fine, pauses and continues playing fine, but when i hold the play button down, nothing happens. Anyone heard of this happening or know how to fix it?

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30gb iPod Video Windows XP

IPod video 30GB won't copy videos

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