IPOD VIDEO 30GP IS NOT WORKING HELP PLEASE :(

ok ill tell the whole history i bought an ipod 30 gb when i got home with my ipod i plug it to my pc and my pc never detected it (I installed itunes before plug my ipod) and itunes detected either so next day i went to macshore where i bought it they took it and puted it on a idock then my ipod started and charged for 20 mins and the guy of macshore didnt know what to tell me why my ipod didnt work in home and my wiere is not the problem cuz it works fine with my brother's ipod nano
please if anyone can tell me what to do ill apreciate for life

You might want to make sure that iTunes 7 was
properly installed, (Help > About iTunes) and that
your computer does have USB 2.0 ports.
Older USB ports on the computer can make it really
difficult for the iPod to make a connection.
Is the iPod displaying the Do Not Disconnect screen,
when it is plugged in?
how can you check to see if ports are older

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