IPod Video 5G Replacement Program

Is there a fix or replacement program that has to do with the iPod Video 5g?, As well as the iPod Nano 2g, since a huge amount of iPods Video 5G were damaged in just two years with the sad face. It would be a great pleasure if you answer this message, both me and the thousands of other customers we would like to hear a proper response to this situation.
Thank you ...

If your iPod is "damaged," that would not be covered by any warranty.
The only ongoing "replacement program" for iPods that I know of is for the 1st gen iPod nano, because some had defective batteries.

Similar Messages

Help : Ipod Nano 1G Replacement Program

Hi,
At 14/03/2012 was my Ipod send to my home for the Ipod Nano 1G Replacement Program. Now (25/04/2012), I still havent got anything back. What should I do ?
Simon

Contact AppleCare.
http://www.apple.com/contact/
B-rock

IPod Nano 1G replacement program

Hello there,
I have an iPod nano 1st Generation that is eligible for replacement, My nano's battery can handle 1 hour of music before it drains.
I ordered a new battery and one week ago a new battery (OEM) arrived by mail and I opened my iPod to replace it myself, I didn't manage to replace it , ruined the new battery and I ordered a new one.
Then Apple came out with the replacement program!
My question is if Apple will accept the currently opened non-working unit for replacement?
Thank you,
ymadar

Enter your serial number here https://supportform.apple.com/201110/ to see if it qualifies for replacement. The program does not care about the unit's condition as long as it is one of the units that is being recalled. I wouldn't mention the battery replacement if I were in your shoes, unless they ask you for some reason.
Also, here is a video on youtube which demonstrates the return process of your original Nano: http://www.youtube.com/watch?v=yo4Lg0ToVlU .

30GB iPod Video Screen Replacement

I have a fifth generation 30GB iPod Video and it's really scratched up.
It's weird because it was in a hard case and they both got scratched, but it's like it was with sandpaper...well that doesn't matter.
Ok, so it's scratched a was on eBay looking at iPod accesories (cheaper there) and there were these iPod screen replacements that came with a tool and manual too. It's $15 so I was gonna get it but does anyone know if that's just junk and if it will mess up my iPod because now I can only watch videos when I'm in a dim room. It's really annoying and I need someone's help. Thanks! ^_^

no, i never broke my LCD screen but i had a friend that broke her nano and she sent it here and got it back with no problems..just a new LCD screen!

Ipod 1st generation replacement program in Turkey

Hi. I have an ipod 1st gen bought from Turkey. How can i replace it easily by replacement program? Apple sent me an e-mail but, Turkey is not in the available countries. Thanks.

Note according to Apple.
"Note: The replacement is available for only selected countries and is not available in India."

Ipod video screen replacement

Hi,
the screen on my ipod 5G is cracked, thanks to my dumb dog thinking it was a chew toy. apple won't replace it, even if i offer to pay. does anyone know a trustworthy site where i could send my ipod to be fixed? would greatly appreciate any help.
Neil

no, i never broke my LCD screen but i had a friend that broke her nano and she sent it here and got it back with no problems..just a new LCD screen!

Imac 27" 2011 video card replacement program

Hi all,
I purchased a mac in november 2011 (no applecare). Since a few weeks my mac is showing the known issues.
http://support.apple.com/kb/TS5167
When I boot my mac I the grey startup screen with vertical lines in it. Then the screen goes black and stops. I went to an apple service point and they told me its 100% the graphics card, but if they run the test to detect this specific problem it does not give any error thus unabling me to take part of this program. I discussed this with apple support and even the senior advisor cant help me. I referred to getting a CS number but he does not want to.
He said that it probably is the graphics card, but probably not that specific component that would give errors when they test the graphics card. Ofcourse for me that doesnt matter which component of the graphics card is faulty, because it all relates the Imac having the same symptoms.
Anything else I can do here ?

Lasben wrote:
Did you ever found a soloution?
I just had the exact same experience with apple support. Not THAT specifik problem but still an IMac with problems.
Regards Lasse
It's generally better to start your own Topic, rather than adding onto an existing one. You are asking a question from someone who has not reposted this thread since May 30, 2014.
Please start a new topic about your issue so it can receive more focused attention.

Ipod 1st gen replacement, still waiting for the box?

I filled in the form for the ipod 1st gen replacement program, but I am still waiting for the box to send my Ipod in???
The repair status says that the box was shipped at 23 november but still no box...
Now what??

Anyone?

IMac 2011 graphics card replacement program - service says no to me!

Hello everyone,
I have a mac with the exact specifications that are stated here in the graphics card replacement program: iMac (27-inch): AMD Radeon 6970M Video Card Replacement Program
And the exact symptoms as well. Computer was taken to a service that is approved by Apple, but as I'm in a different country, it's not an Apple store itself. After doing diagnostics for a few weeks, they told me that this does not apply to me. They that the serial number doesn't note that Apple covers anything.
I have no receipts or anything, had no Apple care either, but this is a replacement statement by Apple and even after having the serial number and seeing that it is the exact model having the exact symptoms - can they still say no to me? What should I do? There are no Apple stores like in other countries and if I took it to one of the official dealer stores, they're just gonna take the computer to the same official service provider. It is really unfair at the moment and I don't know what to do.
P.s. Should I post my serial number here so maybe someone who works in an official store could help me clear up if it really does not apply?

I had to have my graphic card replaced. I was told that I was under the 3 year from date of purchase time limit so got it for free. How long has it been since you purchased your iMac?

I sent in my iPod nano to the replacement program about two weeks back. However, I checked the status of the repair and it still says it has not been received yet. Is there any way to follow up on where the nano could be? I sent it via FedEx.

I sent in my iPod nano to the replacement program about two weeks back. However, I checked the status of the repair and it still says it has not been received yet. However, my boyfriend sent in his the same time I did and his repair status says repair being diagnosed. I still have the "receipt" of the package when they first sent it to me. I sent it via FedEx. Is there any way to follow up on where the nano could be or maybe find out if I can still get a replacement even though my nano might be lost in transit?

I sent it via FedEx.
Call FedEx. They will be able to track their own packages. They will let you know if your iPod Nano was delivered and to who!

My country is not listed in 1st generation iPod Nano replacement program

Hello;
When I first heard about the replacement program, there were no Apple stores in Turkey. So I couldn't get my replacement. Now we do have an Apple Store in İstanbul. Last week I went there with my 1st gen iPod nano and explained them the issue, showedthe e-mail apple has sent to me few years ago about the replacement program and asked if I can get a replacement here. They said they have no information on such issue. Turkey is also not listed on the online. What should I do to have my replecement?

Rkid001 wrote:
I called AppleCare and they weren't much help.
Instead of calling Apple Care, call Apple Customer Relations (1-800) 275-2273. Wait for a human to come on the line and ask politely and firmly that you want to be transferred over to the Customer Relations department.

Good morning a few weeks ago I send the request for the replacement program of my ipod nano 1st generation and they sent me the shipping box but I did not get the label to go back, and I can not return it , i need to you sent me again the box for retu

Good morning a few weeks ago I send the request for the replacement program of my ipod nano 1st generation and they sent me the shipping box but I did not get the label to go back, and I can not return it , i need to you sent me again the box for return the ipod

Best thing would be to call Apple up again, and let them what has happened and they'll help you!

IPod Nano 1st Gen Replacement Program Problem

I recently sent my iPod Nano 1st Gen off for the replacement program.
I wanted to make sure I would be receiving a refurbished 1st Gen back, not one of the latest gens, so I called Apple Care to confirm this.
I'm really fond of the 1st Gen and would like to keep it as a collectors item, plus mine was in relatively good condition as well (And absolutely love the scroll wheel).
The woman I spoke to at Apple Care assured me that I would receive a refurbished 1st Gen iPod Nano, she was very clear on this.
I sent off and just received a box in the mail with replacement. To my dismay, they replaced it with a 6th GEN.
I don't want to sound ungrateful, and I do appreciate Apple keeping up customer service even for old Apple products.
But I specifically asked if a 1st gen would be returned to me, which was not the case.
I called Apple care again today, and they said they didn't have the stock and provided me with whatever they could.
Had I been told there was a chance I wouldn't receive a refurbished 1st gen in return, I wouldn't have sent it off in the first place.
Can't be too upset with Apple, but not particularly happy. Any advice would be appreciated.

I just sent a request for the shipping materials today, and if I get back a refurbished 1st generation nano, I'll be more than happy to trade it for your 6th generation

Apple iPod Nano replacement program - question

Hello, Apple community,
I have a question about the new replacement program of the iPod nano 1st gen.
The program doesn't state whether or not you get a refund or a new iPod nano (the small squared once with touch screen).
The program says that you'll get a replacement iPod Nano, but isn't very specific if it is the new generation.
I apologise for any spelling mistakes and such.
Thank you for any answer,
Pool313

Hi lindsayfromspencerport,
I can say it is not a scam - Apple is definitely replacing the iPods. Once I read the article and went to apple.com, that proved it. Apple.com would never risk another class action lawsuit over this iPod.
My First Generation iPod was given to me at work for being the winner of a give-away drawing and about a year or so ago it overheated and erased all the info on the iPod. Now it will only charge and drain the battery. It no longer allows me to store any thing on it.
I am glad that Apple is doing this exchange. I thought I was just out of luck and was glad I had not paid full price for it. I love my Nano and used it constantly!!!
Just send your's in using the box and label they send you and give them 6 weeks like the apple.com website says, Apple will make good on their product. Millions of people don't stand in line and wait weeks/months for their new products to arrive for no reason, trust me. Oh, by the way, I know this for sure.....I work for a wireless phone service that has been dealing with Apple for Yearsssssssssssss.....and every year the same thing. People will give anything to get a product with that apple on it.
Knightmanxx

Apple iPod Battery Replacement Program Experiences.

Hello, as you all know apple offers the battery replacement program for 99 dollars (now sixty something dollars). For any of you that have tried it, can you please tell us all a little about how was your experience? did you get a better ipod or a worse one? a refurbished, used or new? scratched or perfect?
please leave a comment on how your experience was with Apple's battery replacement program even if it is a very small one.

I just received my refurbished iPod back yesterday. It looked like new! The engraving was on the back, just like the unit I sent in.
However, the reason I am on the forums today is that when I plugged it in to charge the new battery before synching, I received the familiar "battery with exclamation point" screen. So now I seem to have a clean, new or refurbished unit with the same old problem. Frustrating to say the least.

IPod Video 5G Replacement Program

Similar Messages

Maybe you are looking for