IPod Video 80 Gig won't mount on desktop or in iTunes

I just bought a new ipod video 80 gig. And a MacPro.
It worked great for about a week, and works when it is not connected to the computer, but when I connect it it just displays the "do not disconnect" screen and won't appear in itunes or in the finder.
despite resetting, re-installing itunes, I can't get it to mount on any computer.
Is this a Apple Store issue, or is anyone aware of a fix?

Seen these?
iPod doesn't appear in iTunes or on the Mac desktop.
iPod does not appear in iPod Updater or iTunes in Mac OS X.
iPod appears on the Mac OS X desktop but not in iTunes.

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