Ipod video - buttons won't work

I opened the ipod video wrong to replace battery- top opened instead of bottom part way. Closed it and opened bottom as supposed to do. Replaced battery. Battery charged and first menu comes up but buttons don't work. Tried re-setting but buttons still don't work.

time to get it serviced: http://depot.info.apple.com/ipod/ or take it by your nearest Apple Store and make a Genius Bar appointment.

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My ipod home button won't work or its jammed help

My ipod home button won't work or its jammed or something help.

I would if its still under warranty ask apple to repair it, thats what i did.

Ipod power button won't work

As of late, my power button is acting weird. Either when you press the power button it won't turn on.. or it will.. Sometimes it works sometimes it doesn't..
To get it to turn off if the power button won't work, I'll just drain the battery. Anybody know anything to help?

That's a hardware problem. Apple doesn't repair it. If there is no sign of abuse (don't try to fix it yourself), they replace it with a refurbished unit. The fixed-price for non-warranty replacements can be found here.

IPod's buttons won't work

I was trying to listen to my iPod but it won't let me scroll or use the center button for anything. I've tried resetting/restarting and it didn't work. Any advice?

time to get it serviced: http://depot.info.apple.com/ipod/ or take it by your nearest Apple Store and make a Genius Bar appointment.

Confusing Ipod Issue, buttons won't work

I have a 5th gen 30 gig ipod video. Recently (meaning just a few days ago) my ipod died a little. I know that it still has battery power, because I am able to hook it onto the computer and see it charge and connect.
My problem is this: The buttons don't work. The only thing on my ipod that's working is my hold slide. Apart from that, the buttons do not work AT ALL. I've been trying to reset it, but i can hold the menu and center button for a whole minute and it will not work at all. the clicker wheel does absolutely nothing, as does the other buttons. The ipod is working, as far as i can tell, just not the buttons. I'm honestly confused as to what i can do. Anybody out there that can help me?
Message was edited by: Gotkevlar?

Did you try performing a RESTORE on it while plugged in to the computer and seen by iTunes?
Patrick

IPod Video: Buttons do not work?

Hello -
Recently I picked up my iPod Video to find that I could not turn it on. I tried to flip the switch on top of the iPod from on and off, but nothing happened. I thought it might be out of batteries for some reason, so I charged it for a full night. The charging sign appeared on the iPod, so I thought my problem was solved. However, when I attempted to press any of the buttons or use the click wheel, nothing worked. I tried resetting, restarting, restoring, everything that I possibly could to get it to respond. I've had no luck yet. Anyone know what I can do to fix my iPod? Thanks.

The switch on top is the hold button. It locks the ipod. Make sure that it is not on ( the red is not showing).
With the red not showing, try turning it on.

IPod shuffle buttons won't work

I just recently purchased a 1st generation iPod Shuffle on ebay and it came in today. Everything works great except the buttons on the front don't work at all. I can't get the volume to change and I am also unable to get the skip button or the pause play button to work. is there any way to remedy this problem or am I going to have to send the iPod back to the eBay seller?
I tried to hold the pause play button for 3 seconds to make sure that the buttons were not disabled but that didn't make a difference at all
any suggestions would be great

time to get it serviced: http://depot.info.apple.com/ipod/ or take it by your nearest Apple Store and make a Genius Bar appointment.

My iPod Nano, 4th gerenration buttons won't work anymore, but I can still shake iPod to get song to shuffle... any help?

My iPod Nano, 4th gerenration buttons won't work anymore, but I can still shake iPod to get song to shuffle... any help?

Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
iOS: How to back up your data and set up as a new device
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar

IPod nano gen 4 forward button won't work, and the hold switch won't either. I've tried restoring it and it didn't fix the problem. Any suggestions?

The forward button won't work and the hold switch doesn't either. I tried restoring it, but that didn't work.

Restore to factory settings.new iPod if you have not yet already. If still problem time for an appointment at the Genius Bar of an Apple store.

Menu and Pause buttons won't work on iPod classic.

I've had the iPod for a while, long enough that my warranty is over. My problem with the pause button started a few months ago, it would go in spurts of working fine and working on and off. In the past few weeks the menu button has started to not work as well. As of yesterday they have both completely stopped working. I've tried restoring it to factory settings, syncing it over and over, and resetting it (which I can't do now because my menu button won't work). Does anyone have any suggestions? Or is it time for me to get a new iPod...

It might also be a good idea to let the iPod's battery fully drain. Then charge it back up and restore it once more in iTunes.
Otherwise, it's likely a hardware issue with the iPod's clickwheel, meaning you'll need to take or send your iPod in for service either via Apple or a third party repair service. Here is Apple's repair pricing.
http://www.apple.com/support/ipod/service/prices/
Note that they don't actually repair the device, but exchange it for one of the same generation, model, and capacity. A third party service will actually replace the damage part for a little less. Google "iPod repair" and you should get a number of results to work with.
B-rock

I just installed iOS 6.1.5 and now my power button won't work

After installing iOS 6.1.5 and reinstalling the apps that it deleted from my computer my power button won't work on my iPod touch 4th gen. Any suggestions?

Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

Ipod Classic 80gb won´t work with apple universal dock and remote

I own 2 ipods a 5th generation 60gb and an ipod classic 60gb. I've just bought an apple universal dock with remote and the original apple component and composite AV cables. I connected the universal dock to my TV via the composite cable, with my ipod 5th gen I can watch videos on the TV and control the ipod with the apple remote but when I connect my ipod classic to the universal dock it will charge but I can´t get any video out or control the ipod with the remote. It's as if the ipod classic doesn't recognize the universal dock and it keeps showing the connect the video accessory screen, even when i tried using the apple component AV cable. I dont think the problem is with the universal dock because it works fine with my Ipod video 60gb, but with my Ipod Classic 80gb the remote control and video out won't work at all, i can´t even control the playback of audio playlists. Does anyone know why that is happenning? Please help me!

I have the Classic 80gb also...same probem. I retuned the Apple Universal Dock and purchased one that was half the price. Pluged it in and it works perfectly! So my advice would be to save some money and get products that work.

I loaded software updates to Settings now my lock button won't work. I was told to do a restore but it keeps timing out. I disabled virus software which didn't help. How do I get it to restore?

I loaded software updates to Settings and now my lock button won't work. I was told to do a Restore but it keeps timing out. It says it will take 58 minutes to do the restore. I disabled my virus software but that didn't help. Any suggestions so I can do a Restore?

Try the Manual Install discussed here:
iDevice Troubleshooting 101 :: iPhone, iPad, iPod touch

Play/pause button won't work

Ipod Classic 80Gb
Play/pause button won't work 9/10 times.
Any idea on how to fix that?

Besides resetting the iPod, have you attempted restoring it? You can do that by clicking the "Restore" button on the the iPod's Summary page in iTunes.
Assuming that doesn't work, you can check your [warranty status|https://selfsolve.apple.com/GetWarranty.do] to see if you are still covered for hardware repair. I doubt any 30GB iPods are still under warranty, since they were discontinued over two years ago, but you said you got it in March 2009 - did you purchase it used?
Whether it's under warranty or not, you can always make a Genius Bar appointment at your closest Apple Store and see if they have any other suggestions, free of charge. If it's a hardware problem, they can replace the iPod for you, but there would be a charge to do so if you're out of warranty.
Shawn

Back & forward buttons won't work after going full screen

I have a Logitech cordless mouse. When ever I'm watching a
video, like on You Tube, and I go to full screen, my mouse
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I have tried every thing Logitech told me to do, but still have the
problem. They think it's a flash player problem. I saw that one
other person in the forums has the same problem. Any ideas?
Thanks, Shawn.
[email protected]

I can't find the preferences section of itunes. where is it because it isn't at the very top of the screen and I didn't see it anywhere else. i hasn't told me that the back-up is corrupted so I don't know about that. I just know that it always comes up with the error message 50 when I try to get the back-up restored to it.

Ipod video - buttons won't work

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