IPod Video, cannot restore or update.
My new iPod worked 1 time. The first time I loaded the software that came with my iPod, I was able to downloaded music to my iPod. Since then, I am not able to update my iPod with iTunes or with the software in my iPod.
I now cannot update or restore my iPod. iTunes does not recognize my iPod. When I try to retore or update, I get an error message that says, iPod service error. Sometimes, wrong iPod service, error message. I am not able to use the software that came with my iPod or iTunes for assistance. Geeeeezzee
God, 1 more thing. I tried to use the chat with support. the questions it asks was, what model? They didn't display my iPOD. Idiots. Another wuestion was, supply the serial number. I gave that from my equipment. I get an error message, Apple does not recognize this euipment with thye model. My god folks. Help!!!!
Microsoft XP, Video iPod.
some folks have been having some success getting past the 1417/1418 using eboncairn's technique. see:
eboncairn: iTunes7 & 5th gen iPod updating - is this possible solution? (winXP)
Similar Messages
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Cannot restore or update iPod in iTunes 7 or later????
Nano completely crashed today and said to restore with iTunes but i get this error "Error 1415, 1417, 1418, 1428, 1429, 1430, 1436 or 1439: Cannot restore or update iPod in iTunes 7 or later"
All the resolutions from this link http://support.apple.com/kb/TS1372 do not work
Anyone else have this issue?Am I just SOL?
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I am having iPod classic 120GB Serial Number:8K913VF:2C7
I have tried a newer version of the iPod software is available (version 2.0.1). To update my iPod but it is showing error iPod : Cannot restore or update in iTunes with error 1415, 1417, 1418,1428,1429, 1430, 1436, or 1439.
How I can obtain suitable software for iPod classic 120GB Serial Number:8K913VF:2C7I have had this problem with Windows 7 and iTunes updates for some time. Each time it takes hours to solve but with the over the air upgrade to IOS6 on my iPhone and iPad, I was determined to solve and remember what I did, So here it is:
http://www.care4pcs.co.uk/2012/09/pear-shaped-apple-ios-6-for-iphone-ipad.html
I hope this helps you and any other users. -
TS1372 Cannot restore or update in iTunes with error 1437
Cannot restore or update in iTunes with error 1437
More info needed
Which version of iTunes are you using?
What is your iPod software version as shown on the iTunes Summary page?
Error 143x, normally caused by harddisk write timeout, probably due to
iPod Hardisk failing - Do the iPod Disk Diagnostic refer to this earlier tt2 post
Slow USB port, low datarate, due to sharing with other USB devices - Disconnect all other USB devices while Restoring or syncing. Dont use any USB hub and also use the USB port at the back of the PC. and not the front.
CPU Resource drained by other Apps like email, Antivirus, web broswer - Stop them, but if stopping Antivirus please disconnect the PC from the Inernet first.
Have a nice day! -
There must be a way. I cannot restore or update my 1st gen Ipad because it is locked with a passcode. help....
Connect in recovery mode and restore, you'll get the option to reset the passcode during this process:
iOS: Unable to update or restore and iPhone and iPod touch: Wrong passcode results in red disabled screen
If you cannot remember the passcode, you will need to restore your device using the computer with which you last synced it. This allows you to reset your passcode and resync the data from the device (or restore from a backup). If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present. Refer to Updating and restoring iPhone, iPad and iPod touch software. -
I can't upgrade from IOS 6.0.1 to IOS 7.1.1 on my iPad 2. iPad says it has downloaded IOS 7.0.3 but cannot verify the installation if I try and install it. It claims that I have lost internet connection, which I have not. I cannot restore or update the iPad in iTunes either, if I try to, I get an error message which says that I 'do not have permission to access the requested resource'. I am using the latest version of iTunes on Windows 8. I have tried putting the iPad in recovery mode and restoring it with iTunes, the result is the same.
Any help would be much appreciated.
Thanks!@Rudegar
Thanks for the reply, but I've been having this problem for well over a week. If it is a corrupt download, is there some way of deleting it from the iPad and getting a new one?
Thanks -
I cannot restore or update my iphone
i cannot restore or update my iphone - message comes up 'the iphone could not be restored unknown error 1669 occured' I had just updated itunes before this but my iphone was saying - searching - and i could not make or recieve calls.please help!
http://support.apple.com/kb/ht1808
Also see this discussion: https://discussions.apple.com/message/23301940#23301940 -
TS3694 IPHONE 3G CANNOT RESTORE AND UPDATE ERROR CODE 1015
IPHONE 3G CANNOT RESTORE AND UPDATE ERROR CODE 1015
Unauthorized modification of iOS
http://support.apple.com/kb/HT3743
ERROR 1015...
This Error Code is indicative of the Device being jailbroken / Hacked...
Sorry... But...
The discussion of Jailbroken Devices is against the Terms of Use of this Forum.
You will need to look elsewhere. -
i have started the guided access and that time my ipod touch 3 battery gets over now i cant close my ipod or cannot restore it
Without knowing what happens when you try to restore the iPod
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
Ipod will not restore after update
I downloaded the new version to make app. to my ipod touch and I was told to restore my ipod to have the update. Now my Ipod will not restore and I have lost everything in Itunes also. What do I need to do?
I just did the install of 2.0.02 last and I had one dickens of a time restoring my library. Here is what happened to me. Right before doing the update it tells you that all of your music, videos etc.. will be removed from the Ipod Touch once the update is done installing. So I found a DVD and burned my library to it. Then I went ahead and did the install. It clean my Ipod Touch clean, but my iTunes library was still intact so I thought all will have to do is resync it but that didn't work. I tried and tried. I disconnected my external HD. Oh yeah by the way this is a new computer that I just bought and last night was the first time I used iTunes on it so I had to populate my library using iGadget.
Anyway, I realized that I didn't have manually manage my iTunes library unchecked I unchecked it and it began to sync the back up copy I had of my library. Did either of you back up your library before installing 2.02? Do you have a place where most of your music is stored outside of iTunes? You cannot have Manually manage library checked it won't restore if you do. Be aware though 96% of my cover art was gone with this restore. How annoying. I don't know if this is the information you were looking for but I hope I have been able to shed some light on the issue. -
Please help. This week I decided to restore my iPod Touch (not sure of the generation--sorry) because I had inherited the device from my brother, and he had set a restrictions passcode on it a while back, but could not remember it. Anyways, when I connected the touch to my Windows Vista computer, I clicked "restore" in iTunes and it put my touch through an update. Yet after the update was finished the device could no longer be recognized by iTunes, and the computer came up with a window saying it had to install a driver for the new software. I clicked okay and it went on to tell me to insert a disk; and since I do not have a disk I clicked browse the computer manually. However, whenever I directed it to places such as C:\Windows or C:\Windows\System32 the computer could still not locate a driver... and iTunes could not recognize the device. I spent hours searching the web and tried all the suggested solutions to no avail. I updated iTunes, reinstalled it, checked for Windows updates, updated the "Apple Mobile Device USB" under device manager, I've restarted my computer, tried holding down the lock button + home and nothing has worked. But finally, tonight I updated a driver and iTunes finally recognized my iPod touch as being in recovery mode. It alerted me that I had to restore it, so I clicked "restore and update". It went through a long process of "Extracting"... however when it finished an error came up saying "The iPod "iPod" could not be restored. The device cannot be found." I was ready to tear my hair out and finding I was met with another obstacle. I searched and searched for a solution to this error and the only thing I came up with was to restart my computer and open up iTunes again. And after many trials the error did not appear. There was a loading bar that read "Waiting for iPod..." but AGAIN the pesky window came up and said my computer had found new software... blah blah blah needed to install a driver. But I cannot get Vista to find a driver anywhere and my touch has now been stuck in recovery mode for about three days now. I took it into the store today but I was told I needed an appointment (which won't work because I'm leaving on a trip tomorrow). I'd really like to get my touch working again before I go on vacation... and I plan on calling tomorrow morning but if anyone has ever encountered this situation and knows a solution it would be greatly appreciated.
See
iOS: Device not recognized in iTunes for Windows
- I would start with
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Features app in the Window Control Panel. Then reinstall all the Apple software components
- Then do the other actions of:
iOS: Device not recognized in iTunes for Windows
paying special attention to item #5
- New cable and different USB port
- Run this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests
Also see:
iPod not recognised by windows iTunes
Troubleshooting issues with iTunes for Windows updates
- Try on another computer to help determine if computer or iPod problem -
Ipod Video Not restoring - Error code 1418
I've had my ipod over a year now and havent used it for a few months. Now tried connecting it to my new laptop and it doesnt recognise the ipod as an ipod video so i tried to restore it to standard but its been coming up with "unknown error code 1418"
Please any help will be greatHave you had a chance to look at this troubleshooting page? It may be of some help: Error 1415, 1417, 1418, or 1428 when restoring or updating an iPod in iTunes 7 or later
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60GB iPod Video menu disappeared after update
I just received my 60GB iPod yesterday. I downloaded the new software update from Apple and updated it. After I did that the Video option on my menu disappeared. I still have the video in itunes but it is not on my ipod anymore.
HELP! New user and this was a main purchase reason. Thanks for any assistance.I have new ipod video and had issues so I used the updater that was included, dated 6/05, I now have a ipod video with software version 1.2 and it thinks it is an older ipod photo only. Now that it is installed in the ipod the updater assumes it is an older ipod and restore doesn't work (except to restore it to version 1.2) I am so frustrated I could scream. Apparently the new updater 10-05 is ok, as it would have restored to the correct software but now, it's too late! any ideas? What I need is a restore function that puts back in the version 1.0 software for the ipod video, but there is no such thing.
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My 30G iPod video keeps restarting while updating!!!!
My 30G iPod video keeps restarting itself while i am updating my songs. now my ipod has a folder with an exclamation point picture on it. nothing works and it wont let me restore it. i just began connecting my ipod to my new laptop and there has been nothing but problems so far. my ipod worked perfectly fine on my old computer. can anyone help?
Gateway Laptop Windows XP windows media center edition 2005
Gateway Laptop Windows XP windows media center edition 2005thanks, i got my ipod to restore now but i still have the problem of my ipod just restarting itself while im updating my songs. this never happed on my old PC
Gateway Laptop Windows XP windows media center edition 2005
Gateway Laptop Windows XP windows media center edition 2005 -
Ipod will not restore or update
My friend came over with her Nano and used it on my computer. When I plugged in my Ipod 80G classic into my computer, it said that it could no longer read the contents of the Ipod and to restore it. However, when I click "ok," it automatically disconnects my Ipod and I cannot get it to restore. I keep getting the message, "cannot read the ipod error 1436." It has erased all of my music off of the Ipod. I have uninstalled and reinstalled Itunes, have updated the drivers, with no luck.
Any help would be greatly appreciated.
Thanks!
Message was edited by: Coqui28Start with these articles and see if that gets you anywhere...
iPod is not recognized properly by computer when USB drivers are not installed properly or are out of date
http://docs.info.apple.com/article.html?artnum=305136
iTunes for Windows: iTunes 7 doesn't recognize iPod
http://docs.info.apple.com/article.html?artnum=304434
iPod missing in "My Computer" or in iTunes for Windows
http://docs.info.apple.com/article.html?artnum=61711
Also you might try forcing the iPod into disk mode first, then connecting it to your computer and see if that makes it show up in iTunes...
Putting iPod into Disk Mode
http://docs.info.apple.com/article.html?artnum=93651
Windows confuses iPod with network drive or hard drive and may keep iPod from mounting or songs may seem to disappear
http://support.apple.com/kb/TS1493
Cheers,
Patrick
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