IPod Video help please....

I'm trying to put videos onto my iPod video i just purchased, and am having alot of difficulty. Alot of my friends have iPod videos also and are trying to help, but no luck.
First off, when i open iTunes with the iPod connected everything works fine, i can open all music and videos and play them on iTunes just fine, i convert them to iPod and all is well while on computer. When i disconnect and try to watch the videos then all i get is the audio and a picture of what the video is. I place videos on the iPod manually by dropping them onto the iPod. When i try to adjust the iPod options menu, the VIDEOS tab is all greyed out (meaning nothing can be changed or selected). It almost seems like its not an iPod photo, any suggestions ??? I also tried uninstalling and reinstalling the software and updating the iPod over and over, but no success...

In your ipod, go to videos, video settings, then make sure that "tv out" says off.
-Taps-

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