Ipod video only logo after power on

I've already done all tests in test mode (center button+<<), all tests are ok. But when I power on my Ipod 5,5G, I see only logo of Apple. I can't connect Ipod to PC, iTunes can't detect it.
P.S. I'm sorry about my English

Hello.
I own an Apple iPod since march 2007. Some days ago
I found a problem that looks like some sort of memory
leak on the iPod embedded operating system. Without
access to the operating system source code and the
right debugging tools I cannot provide good feedback,
think. A short outline of the problem is this one:
Description of the problem: my iPod is set to repeat
a single audio file by default. After turning on the
iPod, there is a file in the "Now Playing" main menu
item. If we listen to this audio file we would
expect it being loaded from the HDD and continuously
played on the iPod. No more HDD I/O transactions
should be required. But the iPod is continuosly
reading information from the HDD (HDD transactions
are easy to observe when the iPod is on our hands).
To be more precise, we can note the heads moving
each few seconds.
Problems of this behaviour: (1) a short battery life
(under normal conditions, the iPod battery should
last more than seven hours). (2) the HDD heads are
not parked, so there is a real risk of the HDD being
damaged if the iPod gets hit.
Workaround: stop playing that audio file, choose
another one, stop playing it, and listen again to the
first one. Now, the HDD will read the file only one
time.
It would be nice if this problem is fixed in a future
firmware release.
What is the best method to manage this issue? I would like to contact with Apple's technical support staff. However, on Apple's support URL it seems that they expect problems with broken iPods (i.e., fixing/replacing damaged units), not feedback on problems like this one. Is there a way to open a problem report with Apple?
As I said, this is the only problem I see with this unit. No need to replace or ask for support on this iPod. I just want the firmware to be fixed, no other problems with this superb Apple product. Of course, this unit is running the latest firmware.

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